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Gesamtkatalog

Catalogue complet

Ahmed Pervaiz K.: Learning Through
Knowledge Management

Learning Through Knowledge Management

Part 1 Part One; Chapter 1 Knowledge management and learning for organizations; Chapter 2 Process approaches for management of knowledge and learning; Chapter 3 Culture for knowledge sharing and transfer; Chapter 4 Leadership role in the management of knowledge structures and culture; Chapter 5 Measurement and technology; Chapter 6 Learning knowledge management imperatives: present into future; Part 2 Case Studies; Chapter 7 British Airways; Chapter 8 BP Amoco; Chapter 9 Celemi; Chapter 10 Chevron; Chapter 11 CMG; Chapter 12 Ford; Chapter 13 Hewlett-Packard; Chapter 14 Honda; Chapter 15 IBM; Chapter 16 ICL; Chapter 17 Lucent Technologies; Chapter 18 Monsanto; Chapter 19 Pacific Western Airlines; Chapter 20 The Post Office; Chapter 21 Quidnunc; Chapter 22 Singapore Airlines; Chapter 23 Swedish National Crime Intelligence; Chapter 24 Xerox;

A modern-day hero who works in the shadows and is not afraid to get his hands a little dirty, a little grease under his nails.

He does not fight crime, per se, like other superheroes, who are driven by personal tragedy to protect the innocent. Instead, he is driven by the need to improve his colleagues' circumstances.

Sully battles dysfunction and legacy processes with a sixth sense when he joins Dominion, a mammoth global telecommunications empire, where he faces subjective processes to take down multiple impediments to help his team.

Join Sully, originally from Boston, on this journey as he uses his years of experience coupled with multiple past and present mentors' lessons to work with a large team of 15 engineers, the worst in the division.

Sully inspires his coworkers to help him create an environment they want to come to every day and develop valuable product outcomes in flow, culminating in a team that emerges as a self-improving, high-performance unit, thanks to the Adaptability Scorecard(TM).

In only a few years' time, the team becomes 30% more Productive, and one that achieves 80% Predictability in producing valuable customer outcomes for 18 months straight! They become the best team in the division, possibly of all time at Dominion!

About this book:
The Process Mechanic(TM), A Self-improving Team Story is a management and leadership novel based on real events, with fictional characters.

A Self-improving Team Story

The Process Mechanic(TM)

Future of Business and Finance

Amid global crises—pandemics, conflicts, energy shocks—this book explores how resilient, innovation-driven business models are reshaping industries. It presents a multidisciplinary framework enriched by 18 case studies, revealing how firms evolve from static structures to dynamic, ethical ecosystems. Resilience is not a temporary fix but a strategic foundation for long-term impact. These models emphasize adaptability, sustainability, and systemic awareness. The book bridges academic insight and practical relevance, offering a roadmap for leaders, entrepreneurs, and scholars navigating complexity. It redefines business strategy as a generative act—aligning value creation with meaning and shared purpose.

Innovating Through Global Challenges to Creating Sustainable Futures

Resilient Business Models

Palgrave Studies in Business, Arts and Humanities

Art, craft and design are powerful resources for shaping management education curricula and can help educators and managers meet the demands of the 21st&nbsp;century. This book offers a synthesis and comparative analysis of just how they may do so. It is a guide for those already doing so and suggests further avenues of exploration with a special emphasis on leadership and managing organizational change, providing a crisp overview of where specialised interests can be located and seen in contextThe book begins with an outline of the current state of management education and the changing demands of the 21st century and then goes to provide detailed exploration and exemplars of how art, craft and design may be related to leadership, management and organization. It will be of great interest to scholars and students of management education and arts-based methods in business, as well as educators and practitioners.Damian Ruth
 has taught in several countries and was a Senior Lecturer in Massey Business School, New Zealand, for twenty years where he earned several teaching excellence awards. He was a HERDSA Fellow and Associate Editor of&nbsp;
 Higher Education and Research Development
 . His book,&nbsp;
 Education as Gift
 , a wide-ranging critique of higher education, was published in 2023.

Engendering Creativity and Imagination

Developing Leaders, Managers and Organizations Through Art, Craft and Design

For coaches who want to transform lives, this updated bestselling guide reveals how reflective inquiry, paired with the coach's emotional and mental state, creates breakthrough moments that AI cannot replicate. Masterful coaching is simpler than you think. When you apply the five essential practices outlined in the book, along with the three mental habits that create the co-regulation needed to open your client's mind to be coached deeply, you will experience more breakthrough moments that expand perceptions and choices. Drawing from recent research in neuroscience and psychology and decades of coaching experience, this second edition provides new and more developed techniques for transformational conversations. There is 33 percent new content, with updates on nearly every page, including fresh research and methods for coaching at the identity level, new coaching examples and case studies, guidance on differentiating human coaching from AI, and the pathway to creating collective wisdom beyond what clients imagined. The worldwide acclaim for the first edition of Coach the Person, Not the Problem demonstrates the cross-cultural application of these concepts. Coaches and leaders around the world continue to share gratitude for how the book deepens awareness-based coaching and impact. Reading the chapters, examples, and exercises, you will more adeptly become your clients’ trusted thinking partner, helping them achieve desired outcomes, make critical choices, and improve business results.

A Guide to Using Reflective Inquiry

Coach the Person, Not the Problem, Second Edition

Studienwissen kompakt

Dieses Lehrbuch bietet einen kompakten Überblick über die wichtigsten Aspekte der Organisationsgestaltung. Es stellt die grundlegenden Begriffe der Unternehmensorganisation vor und behandelt zentrale organisationstheoretische Ansätze. Das Lehrbuch erläutert, wie durch Differenzierung und Integration eine Organisationsstruktur entsteht. Es werden Organisationseinheiten und deren Beziehungen zueinander dargestellt und anhand von Beispielen illustriert. Die wichtigsten alternativen Konzepte der Primär- und Sekundärorganisation werden vorgestellt und deren Vor- und Nachteile diskutiert. Dabei wird für jedes Konzept argumentiert, in welchen Situationen eines Unternehmens sich dieses besonders gut eignet. Als ein bedeutendes Instrument der Koordination wird auch der Unternehmenskultur ein Kapitel gewidmet. Kurze Lerneinheiten, übersichtliche didaktische Module sowie begleitende Lernkontrollen sorgen für eine nachhaltige Wissensvermittlung. Das Buch richtet sich damit an alle, die sich mit Fragen der Organisation im Rahmen ihrer Aus- und Weiterbildung (auch im Nebenfach) sowie ihrer beruflichen Praxis auseinandersetzen. Das Buch ist konsequent an den Bedürfnissen von Lernenden ausgerichtet und wird ergänzt durch E-Learning-Einheiten in der Springer-Flashcards-App, die dem Üben und der Kontrolle des Lernfortschritts dienen.
Der Inhalt
<ul>
<li>Grundbegriffe der Organisationsgestaltung</li>
<li>Organisationstheorien</li>
<li>Organisation als Tätigkeit: Differenzierung und Integration</li>
<li>Aufbauorganisation: Organisationseinheiten und Koordinationsformen</li>
<li>Unternehmenskultur</li>
<li>Organisationskonzepte der Primär- und Sekundärorganisation&nbsp;</li>
</ul>
Der Autor Prof. Dr. Dirk Steffens ist Professor für Allgemeine Betriebswirtschaftslehre mit dem Schwerpunkt Unternehmensführung an der RWU Hochschule Ravensburg-Weingarten. Zuvor war er als Professor und Academic Director an der IU Internationale Hochschule tätig. Er ist freiberuflicher Trainer, Berater und Autor.

Organisation

Managerial and Professional Learning and Development seeks to provide readers with an understanding of the role and importance of learning and development at both individual and organizational levels. These represent essential individual skills and organizational capabilities that act to support competitive advantage and ensure that people and organizations can cope with the changing world and pressures created by the transformational working and business environments they face.

Managerial and Professional Learning and Development

Essentials

Wer im Wettbewerb um Ausschreibungen überzeugen will, braucht mehr als gute Folien: Dieses Buch zeigt praxisnah, wie Sie mit professionell geführten, kundenorientierten Präsentationen Vertrauen schaffen und einen entscheidenden Unterschied machen. Kompakt formulierte Praxisanleitungen, innovative Methoden und konkrete Tipps helfen, auch anspruchsvolle Kunden wirkungsvoll vorzubereiten, nachhaltig zu begeistern und als Team zu glänzen.

Vertrauen aufbauen und perfekt präsentieren

Ausschreibungen gewinnen

While traditional metrics tell you what happened, the Adaptability Scorecard(TM) reveals what's possible.Born from Robert Woodcock's real-world transformation at a telecom giant - where productivity increased by 30% with only a third of the developers and annual costs dropped by almost $1 million - this practical guide introduces five game-changing metrics that predict future performance.Through vivid before-and-after visualizations, discover how measuring Predictability, Readiness, Cycle Time, Work-in-Progress, and Defects Reported transforms chaos into flow. Watch as erratic 35% predictability becomes consistent 80%+ delivery. See cycle times cut in half. Witness teams evolve from reactive firefighting to proactive value creation.Unlike traditional Balanced Scorecards that focus on lagging indicators, the Adaptability Scorecard(TM) measures your organization's ability to respond, adapt, and thrive. Whether you're scaling from $5M to $50M ARR or transforming an enterprise division, these metrics illuminate the path from motion to momentum.Stop measuring activity. Start measuring adaptability.About this book: The Process Mechanic(TM), Adaptability Scorecard(TM) is the non-fiction companion book to The Process Mechanic(TM) - A Self-improving Team Story, a story with fictional characters based on real-events. This book is available in full color.The Adaptability Scorecard is a nonfiction work describing what a Balanced Scorecard is, and how an Adaptability Scorecard and its five key Balanced metrics. which focus on Kaplan and Norton's "Internal Process" area, one of the four contained in a Balanced Scorecard. These metrics and reports were used improve the Productivity by more than 30% with only a third of the engineers and provide steady 80% Predictability of work outcomes (i.e. efficiency - effectiveness) of an Agile team. The key metrics areThis book includes 17 illustrations, One in Black and White, and 16 in full color. Based on real experience, the illustrations explained are straightforward to understand. They include before and after snapshots to demonstrate the effects of the process improvements. The text includes education on how each metric is calculated, how to interpret different situations and circumstances that could be illustrated in the graphs, and includes quotes from notable professionals in business with a list of references (sources) quoted.

Adaptability Scorecard(TM)

Artificial Intelligence In Organizations: Transformative Technologies, Applications, And Impacts

Knowledge Management And Leadership In The Ai Era: Harnessing Technology For Innovative Organizations

The Innovators and Mathematical Insights Shaping the Future of AI

Agentic Finance

Digital Transformation and Innovation

This book examines the evolving role of digitalization in knowledge transfer within businesses and education, offering a thoughtful exploration of innovative frameworks, case studies, and practical strategies to address the challenges of a rapidly changing landscape. Integrating perspectives from very diverse fields highlights how AI, immersive technologies, and an attitude of co-creation can enhance knowledge retention, ecosystem thinking, and learner engagement.&nbsp;Bringing together contributions from experts across industries and academia, the book combines theoretical insights with truly practical applications. Topics include AI-enhanced HR processes, digital ecosystems for small and medium-sized enterprises, and methods to improve learner motivation through tools like chatbots and immersive worlds. Through case studies, such as the use of an Extended Reality demonstrator in collaborative workspaces and systematic approaches to AI adoption, the book provides readers with a deeper understanding of how knowledge transfer can be reimagined in digital environments. It also raises critical questions about the integration of AI, the ethical implications of automation in knowledge management, and the future of workplace learning. It further explores practical solutions, including frameworks for collaborative business-education partnerships and strategies to support upskilling and innovation in digital ecosystems. Its focus on fostering resilient, adaptive systems and addressing pressing challenges in knowledge transfer makes it a practical guide for creating sustainable and forward-thinking solutions.As such, the book provides business leaders, educators, and policymakers with actionable insights to support innovation, sustainability, and collaboration. Professionals navigating the complexities of digital transformation will also find it a valuable resource.

Shaping the Future

Digital Transformation in Knowledge Transfer

Learning Through Knowledge Management

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