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Bien T: How to Talk to Employees

How to Talk to Employees

The Leader's Blueprint for Motivating, Inspiring, and Building High-Performing Teams

'Full of seriously good leadership wisdom - a must read for those who aspire to greatness' Richard Koch, bestselling author of The 80/20 Principle'One of the most stimulating books to read on leadership' Philip Kotler, Professor of International Marketing at the Kellogg School of Management'Loaded with practical, thought-provoking ideas on leadership that can profoundly affect your life' Brian Tracy, bestselling author of How the Best Leaders Lead and Eat That Frog!Have you ever wondered what characteristics are shared by successful business leaders? Have you ever asked yourself what it is that they do differently which makes them and their organisations stand out from the crowd? And what can you learn from them to ensure your own success? If so, The Book of Leadership is for you.Anthony Gell has conducted interviews with some of the most successful CEOs, entrepreneurs and business thinkers in the world, including Sir Terry Leahy, former CEO of Tesco, Richard Reed, founder of innocent drinks, Olaf Swantee, CEO of EE and Daniel Goleman, author of the bestselling Emotional Intelligence.Now for the first time, he is bringing together hours of exclusive interview footage into a single resource for anybody looking to improve their leadership skills.In The Book of Leadership he combines his own experiences as a CEO with those of the leaders he has interviewed to provide insights and advice in three core areas:* Part 1 looks at leaders as individuals and reveals the personal habits and attributes that have laid the foundations for their success. * Part 2 focuses on what it takes to build and motivate a world class team * Part 3 goes beyond team leadership to identify how the habits of effective leadership are carried through on a larger scale in organisations.

How to Lead at Every Level

The Book of Leadership (Revised Edition)

HBR Handbooks

The one primer you need to create, capture, and realize value in today's volatile and uncertain environment.No matter what business you are in, strategy plays a critical purpose and role in your company's success. But most leaders struggle to effectively define, let alone implement, a great "strategy." By ignoring essential elements in the process, they lead their companies toward confusion, misalignment, and underperformance.The HBR Strategy Handbook presents a new way to think about strategy that goes beyond simply identifying competitive advantage. Harvard Business School professor and strategy expert David J. Collis introduces the complete strategy landscape, a framework and process for making carefully coordinated choices that together ensure strategy is clear and actionable. He describes how to identify the most promising opportunities to pursue, forge a business model that maximizes value creation, craft a sustainable competitive position, and design an operating model to realize value over the long term. Building on decades' worth of work in the area, Collis offers detailed examples, tools, and reflection questions to help executives establish the best approach for their companies.Whether you're a CEO or a senior leader, or aspire to be one, the advice in this book will help you set your objective, define your scope, and execute for greatest impact.HBR Handbooks provide ambitious professionals with the frameworks, advice, and tools they need to excel in their careers. With step-by-step guidance, time-honed best practices, and real-life stories, each comprehensive volume helps you to stand out from the pack--whatever your role.

Everything You Need to Create and Execute a Winning Strategy

The Harvard Business Review Strategy Handbook

Lead with humanity and end the era of management mediocrity. If you've ever vowed to be a better boss than the ones you've had, this book is for you. James (J.R.) Lowry and Daniela De Luca provide an essential roadmap for first-time managers and emerging leaders who refuse to repeat decades of management mediocrity. Drawing on Lowry's experience as a former US Air Force officer, McKinsey partner, and C-suite executive and De Luca's research on career advancement, this comprehensive guide shows how ditching outdated command-and-control habits-and leading with empathy instead-unlocks stronger performance, trust, and engagement in today's teams. Nearly 70 percent of American workers are disengaged, according to Gallup-a clear sign that traditional management approaches are no longer working. In response, Lowry and De Luca offer a practical framework that balances the art and science of management. They reveal the most common misconceptions and mistakes managers make, explain how the manager's role is evolving, and address the mental and emotional preparation required to lead well (even on hard days). Through concrete, actionable practices, Be the Boss You Wish You'd Had shows you how to manage with humanity, both in team practices like delegation and coaching, and in challenges such as office politics and burnout. The result is higher team engagement, stronger productivity, and a workplace culture where people can genuinely thrive. Becoming the leader you always wanted to work for is within your reach. With a relatable blend of research, stories, and advice, Be the Boss You Wish You'd Had is a clarion call to move beyond the "management meh" that plagues many organizations worldwide. J.R. Lowry and Daniela De Luca invite leaders to reclaim the human element of their work and, in doing so, change their own lives and the lives of those they lead.

A People-First Guide to Management

Be the Boss You Wish You'd Had

In a world that worships disruption, the most revolutionary thing you can do is hold steady. For more than a decade, Whitney Johnson preached the gospel of disruption. She co-founded the Disruptive Innovation Fund with Clayton Christensen. Disruption is in her company's name. But over time, a pattern emerged: The leaders and organizations coming to her didn't need more disruption. They needed stability, the very thing our culture has trained us to overlook. Drawing on original research with over 300 professionals across industries, Johnson reveals a striking finding: 96 percent of employees want more stability or a balanced approach to change, yet they experience disruption at nearly twice the rate their managers perceive. The result? Burnout, turnover, and organizations that exhaust themselves with motion that never becomes progress. Meanwhile, research shows companies with stable foundations deliver 80 percent higher shareholder returns over a decade than their peers. Johnson's Steady will show you how to build stability within organizations, how to identify and champion the people doing the invisible work of holding things together, and how to cultivate the inner steadiness that lets you be a grounding force for others. For leaders who have leaned into disruption and found themselves exhausted, for those who sense the relentless churn isn't working, Steady offers a framework for something different. And for those who have been doing the stabilizing work all along, this book is a declaration: Your work matters. It has always mattered.

The Power of Stability in a Disrupted World

Steady

You know you have more to offer, but you're tired of waiting for a seat at the table to prove it. Most emerging leaders feel stuck in a holding pattern, believing that their ability to make an impact is capped by their current title or the person above them on the org chart. But influence isn't a reward for a promotion. It's a muscle you build in the mundane, everyday moments of your current role.In 90 Days to Grow Your Influence Clay Scroggins, bestselling author of How to Lead When You're Not in Charge, provides a daily roadmap for the "not-in-charge" leader. Drawing from his foundational work on leveraging influence without authority, this 90-day reader helps you navigate the tension of having great responsibility but very little power.Each day is designed to be a "snackable" but substantial 5-minute read, perfect for your morning coffee or the commute to the office. Through a mix of relatable stories, leadership metaphors, and spiritually grounded reflections, you'll learn how to: <ul><li>Understand Identity: Secure your worth in who you are, not just what you do or what your business card says.</li><li>Lead Yourself: Master the disciplines of self-awareness and emotional intelligence.</li><li>Choose Positivity: Cultivate a resilient, solution-oriented mindset that shifts the energy of every room you enter.</li><li>Think Critically: Stop being a passive observer and start solving problems.</li><li>Reject Passivity: Take ownership of the ground you're standing on today.</li><li>Challenge Well: Influence the leaders above you with relational equity and wisdom.</li></ul>Whether you are a new hire, a middle manager, or an aspiring executive, this book is your daily reminder that your seat on the org chart doesn't define your impact. You have everything you need to start leading right where you are. Real influence starts here.

Daily Habits for Leading from Any Level

90 Days to Grow Your Influence

The Room Needs You

Nitrogen is what gives Guinness its surge and its dome. Fifty-four years later, a food scientist in Portland put the same gas into cold coffee, and nitro cold brew became a category. Nobody had hidden the pattern. It sat in the beer trade press for half a century, in an industry no one in coffee had any reason to read. Coffee people read coffee reports. Beer people read beer reports. We are taught to look for the future close to home: among our competitors, our customers, and the prevailing ideas within our own field. By the time a shift becomes visible inside a category, much of its strategic value has already been claimed. Your next advantage is probably taking shape somewhere you are not looking. Latitudinal thinking is the practice of looking across fields to recognize patterns others miss. Rather than examining the world you already know more intently, you learn to identify the same need, behavior, or force taking shape elsewhere, and to consider what it could make possible in your own work. Strategist Lara O’Shea has built her career on these connections. Drawing on geography, anthropology, photojournalism, and more than two decades of work across industries, she follows premiumization from spirits to skincare, coffee, and pet food, and now to fresh produce. She shows how two exhausted doctors at Great Ormond Street watched a Formula 1 pit stop on television and rebuilt the most dangerous minutes in pediatric heart surgery around what they saw, cutting technical errors per handover by roughly 40 percent. She traces how a self-taught carpenter’s son solved the longitude problem that Europe’s astronomers had claimed for two hundred years. Recognizing a connection is only the beginning. At the center of the book is the Latitude Scan, a five-step method for finding promising patterns, uncovering the forces beneath them, translating them across boundaries, and testing whether they truly fit: Chart, Scan, Triangulate, Traverse, and Ground Truth. A chapter on failure names the six ways a borrowed pattern goes wrong, so a reader can tell a meaningful parallel from a superficial resemblance before betting on it. The book arrives at the moment depth stopped paying. Your competitor’s AI has read the same reports as yours, and knowing your category better than anyone else is no longer an advantage you can hold. What remains is human work: deciding where to look, recognizing a structure when it turns up in an unfamiliar container, and judging whether it will survive the crossing.

Reading Patterns the World Misses

Thinking in Latitudes

The Future Belongs to Those Who See It First 
Most people solve problems after they occur. Exceptional thinkers identify and address them before they emerge, and that ability to think and act preemptively will determine whether you’re the strategic planner or the one being planned for. Preemptive thinking helps executives, team leaders, and anyone else navigating high-stakes change to see problems and opportunities long before they surface and then use that clear vision of the future to shape what comes next.
In&nbsp;The Preemptive Thinking Edge, Jim Caprara draws on decades of executive leadership across organizations including iconic retailer Sears, telecommunications giant Nextel, and home builder NVR to show you how to use preemptive thinking to anticipate obstacles, eliminate unnecessary risk, and create the ideal conditions for success in business and in life. At McGraw-Hill publishing, for example, Caprara helped engineers and marketers anticipate the unique challenges they would face in selling a learning platform originally intended for academics to a business-focused audience.&nbsp; The result was a brand new market and new revenue streams for the company.
Blending practical wisdom with compelling real-world examples, the book introduces the powerful five-stage Preemptive Thinking Framework and exercises that help you put it into practice. Whether you're leading an organization, managing a team, or planning your own future, you'll learn to:
<ul>
<li>Define challenges to create a compelling vision of the future.</li>
<li>Reverse-engineer solutions by working backward from your vision.</li>
<li>Go beyond reactive—and even proactive—thinking to challenge the status quo.</li>
<li>Identify hidden opportunities, unseen risks, and valuable peripheral benefits.</li>
<li>Make smarter decisions with confidence and discipline to achieve measurable results.</li>
</ul>
More than a business strategy book,&nbsp;The Preemptive Thinking Edge&nbsp;is a practical blueprint for anyone who wants to think differently, lead more effectively, and stay ahead of change. This&nbsp;is a must-read for leaders seeking more predictable ways to create value, improve execution, and gain a lasting competitive advantage. And don't be surprised when you realize you can use the same principles to transform your personal life too.

A Proven Path to Predictable Success in Business and Life

The Preemptive Thinking Edge

Strategies for finding big, long-lasting success.We're drawn to stories of people who succeed against the odds. But what if those stories aren't just inspiring? What if they reveal a strategy?In Your Life Needs a Strategy, Martin Reeves, Christian Stadler, Julia Hautz, and Hamad Buamim argue that extraordinary success is rarely the product of talent or effort alone--and it's never just luck. It comes from knowing how to work with uncertainty: spotting opportunities others miss, experimenting when outcomes are unclear, influencing situations that seem fixed, and creating possibilities that didn't exist before.At the heart of the book is a simple but powerful idea: you can't control the future, but you can shape the conditions that determine your odds. By choosing the right strategy for the environment you're in--and knowing when to shift--you gain leverage over outcomes that once felt random.Success doesn't go to the smartest or the hardest working. It goes to those who understand how success actually happens in complex systems. Your Life Needs a Strategy is a practical guide for anyone who wants to increase their visibility, influence, and impact by thinking more strategically about where to play, how to move, and when to change course.

How to Increase Your Odds of Doing Extraordinary Things

Your Life Needs a Strategy

Healthcare strategy tends to be a "black box" affair, shrouded in mystery by consulting firms or in foggy recollection from a long-ago college text. Dawn Carter believes it doesn't have to be that way. Based on more than 30 years' experience as a healthcare strategist, she has written a straightforward, consistently practical handbook for practitioners of every kind: seasoned executives, emerging leaders, board members, and students alike.That book is Strategic Planning for Healthcare: How to Implement a LIVING Strategy. Rather than abstract theory or academic jargon, it is a step-by-step guide for anyone who wants to understand how a winning strategy evolves and how it creates positive change. Filled with anecdotes from real-world engagements, the book also introduces Great Health System, a hypothetical organization whose strategy takes shape across every chapter, tying the entire process together.The LIVING framework - built around six essential elements of strategy formation and execution - gives practitioners at every level a shared language and a clear path forward. At the same time, the book is focused on why-to as much as how-to. Carter's conviction is that strategy isn't a chore or a compliance exercise. Done right, it is the beating heart that keeps healthcare organizations moving forward in an increasingly difficult environment.With fresh analogies in every chapter drawn from art, history, engineering, and beyond, LIVING Strategy makes the unfamiliar immediately recognizable and keeps the pages turning.For readers who enjoyed If Disney Ran Your Hospital or Hardwiring Excellence, this is the book on healthcare strategy that you've been waiting for.

How to Implement a LIVING Strategy

Strategic Planning for Healthcare

Why do proven leaders fail when they reach the top? Not for lack of intelligence, effort, or track record—but for blindspots the usual evaluations never catch. In Seven Blindspots, Nathan Jenner draws on more than two decades as an enterprise operator, CEO assessor, and executive coach to identify seven recurring gaps that quietly derail leaders at the C-suite and CEO level. These gaps rarely surface in traditional interviews, resume reviews, or standard psychometrics. They emerge when leaders must set strategy, align teams, and guide an organization through uncertainty. Combining firsthand operating experience with organizational psychology, Jenner shows how these patterns form, why past strengths become transition risks, and how to detect them before a succession decision is made. The result is a practical diagnostic framework for boards, CEOs, and talent leaders—built for the roles where the consequences matter most.

Why C-Suite Candidates Fail and How to Help Them Break Through

Seven Blindspots

A practical method, backed by peer-reviewed research, for reimagining work to create your most distinctive, creative, energetic, and relatable professional self.In far too many organizations, the idea of bringing your 'full self' to the job is a liability.Emotion beyond enthusiasm for the task at hand is deemed unprofessional. Personal identity must be compressed into a carefully curated bio: relatable yet inoffensive.When people are conditioned to flatten the full social and emotional complexities of themselves, spirits dull and progress stalls, in life and in the workplace.But for a growing number of people, especially younger generations, this form of workplace culture no longer works. Surveys show that fewer individuals are willing to sacrifice their time and quality of life for a career, let alone an organization. With an increased focus on purpose, meaning, and mental health, many refuse to scrub their emotions, or the full range of their identities, to keep their professional lives separate.At the same time, in more progressive settings, the encouragement to bring people's full selves to work has sometimes unleashed more authenticity and personal revelation than managers and teams know how to handle.So how do we get it right?Lively and accessible, Human Mode features vibrant stories, expert insights, evidence-based techniques, and 'ah-ha' takeaways you can use immediately.Discover how to engage your inherent superpower - being immensely human - to unlock progress, connection, and achievement in your working life.

Unlock Your Unique Edge and Transform Your World of Work

Human Mode

How to Talk to Employees

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