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Reference Works in Business and Management

Handbook of Sustainability in Tourism
and Hospitality in Indonesia

Handbook of Sustainability in Tourism and Hospitality in Indonesia

Handbook of Tourism and Hospitality Marketing in Indonesia

The Z-Curve

Decision Analysis for Management Judgment

Hotel Operations Management addresses the significant shifts in practices, strategies and technologies that have redefined the hotel and hospitality industry.

This textbook looks at:
-New best practices, including health and safety protocols, digital transformation and changing guest expectations
-Resilience and crisis management, providing a detailed analysis of current best crisis management strategies
-Sustainability and innovation, exploring eco-practices in hotel operations as well as applications of AI and big data analytics to elevate of guest experience
-Human resources and leadership, including employee well-being, remote workforce management and the exercise of leadership in times of crisis

Featuring real-world examples from Hilton Hotels, India's luxury chain Taj Hotels and the American Hotel Lodging Association (AHLA) as well as best practice tips from leading professionals, this textbook will prepare students for a future career in hospitality and hotel management. This textbook is further supported by online resources of PowerPoint lecturer slides, an instructor's manual and additional real-world examples and student exercises.

Strategic and Resilient Practices

Hotel Operations Management

Find Your Focus, Master Distraction and Get the Right Things Done

18 Minutes

Making Hybrid Work, Work

Destination 2.0

An Australian CEO manifesto

Transform Australia, Transform the World

Data Governance: How to Design, Deploy, and Sustain an Effective Data Governance Program, Third Edition, is for any student, executive, manager, or data professional who needs to understand and implement a data governance program, to ensure consistent, accurate and reliable data across their organization. The problem of managing data continues to grow with issues surrounding the cost of storage, exponential growth, as well as administrative, management, and security concerns - the solution to being able to scale all of these issues up is data governance which provides better services to users and saves money. This book offers an overview of why data governance is needed, how to design, initiate, and execute a program and how to keep the program sustainable. John Ladley guides readers though the detailed process of developing a Data Governance program, including an introduction to the concepts and principles of Data Governance, Data literacy concepts, business case, strategy, systems architecture and design, the importance of team engagement, implementation, and change management. The Third Edition includes all-new coverage embracing new data capabilities such as ethics and AI integration, as well as key regulatory changes. Data governance is now inevitable, and no longer an option. John Ladley examines the impact of society on data and the relevance for organizations to simply "do better." The Third Edition updates coverage on data governance tools to achieve delivery of necessary capabilities. This valuable resource provides foundational understanding to advanced students in Data Management and related courses, as well as comprehensive guidance for beginning professionals, managers or analysts looking to improve their processes. With the provided framework and case studies, all students and professionals in the data governance field will gain key insights into launching successful and money-saving data governance programs.

How to Design, Deploy, and Sustain an Effective Data Governance Program

Data Governance

Dieser Praxisleitfaden hilft Unternehmern, Führungskräften und Projektverantwortlichen, strategische und Change-Entscheidungen klar und zügig umzusetzen.&nbsp;Basierend auf Interviews,&nbsp;Workshops und Trainings sowie anhand umfassender Testfragen stellen die Autoren ein eigenes Diagnose-Tool zur Verfügung, das die Ursachen für Effizienzverluste aufgrund mangelnder Konsequenz methodisch identifiziert und behebt. Klarheit, Konfrontation und Ressourcenschöpfung bei Führungskräften und Mitarbeitern beseitigen die Konsequenzdefizite und leiten eine nachhaltige Effizienzsteigerung im Unternehmen ein. Der InhaltFormen des KonsequenzmanagementsCRM und Ressourcenschöpfung der MitarbeiterExcellence Initiative mit Auswertung des CRM-PortfoliosKonsequenzmanagement als Gesamtkonzept5-Stufen-MDK-Modell der inconHRFolgen von InsequenzLösungen und PraxisbeispieleEmpfehlungen, Praxistipps, Checklisten. Die AutorenWolfhart Haack ist Rechtsanwalt mit Schwerpunkt Arbeitsrecht/Betriebsverfassungsrecht und besitzt langjährige Erfahrung in leitenden Funktionen im Bereich HR (Bankwesen, Sparkasse, Zentralinstitut Volks- und&nbsp;Raiffeisenbanken, Wirtschaftskanzleien). Arvid Rapp ist Diplom-Psychologe mit&nbsp;Schwerpunkt Arbeits- und Organisationspsychologie ergänzt um fundierte&nbsp;betriebswirtschaftliche Kenntnisse. Er besitzt langjährige Erfahrung in der Konzeption, Planung&nbsp;und Umsetzung von Strategie- und Geschäftsprozessen, Entwicklung von&nbsp;Führungsstrukturen und -kompetenzen, Personalentwicklung sowie im&nbsp;Projektmanagement. Ihre Hauptarbeitsgebiete sind die Konzeption und Begleitung von Strategie- und Geschäftsprozessen,&nbsp;Konzeption,&nbsp;Steuerung und Begleitung von Change-Management-Prozessen und Coaching von&nbsp;Führungskräften im Rahmen dieser Prozesse.

Praktischer Effizienzleitfaden mit Diagnose-Tool

Konsequenz statt Kompromiss (AT)

An unconventional, no-bullshit guide to forging a rewarding career that actually maps onto the things you care about in the world—a dream job where “the hustle doesn’t feel like hustle”—from a leading venture capitalist, based on his viral college talk Today, Bill Gurley is known for his successful investments in companies like Uber. But before he found his dream job in venture capital, Gurley came close to falling into a trap that affects millions: “career regret.” Family pressure and a broken education system push too many young people onto a conveyer belt where the destination is a small subset of idealized “safe” jobs. But, as new research by Gurley and the Wharton School of Business shows, 6 in 10 people are likely to regret their career choice years down the road. Humans spend an estimated 80,000 hours of their lives at work. Shouldn’t that time be spent doing something you love? How can you avoid the trap of career regret? For the past two decades, Gurley has observed people who have climbed to the top in fields ranging from technology to hospitality to entertainment—and who radiate joy in their chosen field. Why did they thrive while others floundered? Is there a formula to finding your dream job? In Runnin’ Down a Dream, Gurley breaks down the components of success, identifying six key tenets that will set young people up for flourishing, purpose-filled careers: 1. Chase Your Curiosity 2. Hone Your Craft 3. Develop Mentors in Your Field 4. Embrace Your Peers 5. Go Where the Action Is 6. Always Give Back These, Gurley contends, are the timeless ingredients for success. In this book, he brings them to life—through his own captivating, straight-talk voice and revealing stories of a handful of iconic individuals who epitomize them. “Life,” as Gurley’s writes, “is a use-it-or-lose-it proposition.” A much-needed corrective to talk of “lazy jobs” and “quiet quitting,” this book will inspire a new generation to step off the conveyer belt, find the things that make them insatiably curious, and turn those fascinations into a thriving career—where the work doesn’t feel like work at all.

How to Thrive in a Career You Actually Love

Runnin' Down a Dream

Das Handbuch Organisationssoziologie liefert einen umfassenden Überblick über die Entwicklung, den Stand und die Zukunft der Organisationssoziologie als wissenschaftliche Disziplin. Dabei geht es sowohl um die systematische Aufnahme relevanter Theoriestränge, Methoden und Konzepte als auch um die Wechselbeziehungen, Überschneidungen und Komplementaritäten zu Nachbardisziplinen, die in einem Dialog aufgenommen werden. Das Handbuch vermittelt so einen eigenständigen Zugriff auf die Organisationssoziologie und bündelt gleichzeitig dessen Wissen auf dem neuesten Stand. Darüber soll es zu einem Standardwerk zur Organisationssoziologie im deutschsprachigen Raum werden. Die HerausgebendenMaja Apelt (Universität Potsdam)Ingo Bode (Universität Kassel)Raimund Hasse (Universität Luzern)Uli Meyer (Johannes Kepler Universität Linz)Victoria v. Groddeck (Ludwig-Maximilians-Universität München)Maximiliane Wilkesmann (TechnischeUniversität Dortmund)Arnold Windeler (Technische Universität Berlin)

Handbuch Organisationssoziologie

This book examines the role of open-source technologies and the digital commons in fostering a cooperative economy. Through case studies such as Open Food Network and CoopCycle, it explores grassroots innovation and platform cooperativism as pathways toward a sustainable, post-capitalist economic model.

The Model of Open Cooperativism

The first biography of one of the most influential and innovative figures in the history of American finance who revolutionized Wall Street and whose story reads like a real-life Great Gatsby J.P. Morgan. John D. Rockefeller. Charles E. Mitchell. These are some of the most prominent icons of wealth and influence during the Roaring Twenties. Yet the one figure who has strangely escaped notice all these years is an enigmatic banker by the name of Clarence Dillon.&nbsp;In the dazzling 1920s,&nbsp;as he rose in wealth and influence,&nbsp;Dillon became one of the original behind-the-scenes players in Hollywood, and his contact list included everyone from Thomas Edison to Charlie Chaplin and Joseph P. Kennedy to FDR. Like many great figures in history, Dillon’s personality was complex and contradictory: he could be utterly ruthless and cold-blooded, yet he was also sophisticated and elegant.&nbsp;This immensely influential man left a lasting mark on the history of finance in America. Yet, strangely, he&nbsp;eluded the close attention of biographers and historians—until now. &gt;<ul><li> Created modern bankruptcy law</li><li> Pioneered leveraged buyouts</li><li> Invented junk bonds</li><li> Engineered some of the biggest mergers and acquisitions ever seen</li> This first-ever inside look at&nbsp;Dillon and his life will fill a void in how we view the wild excesses of the Roaring Twenties, and how we understand the increasingly complex nexus between Wall Street and political power in our own time.&nbsp;The Baron of Wall Street&nbsp;is a vivid, novelistic account of Wall Street’s most formative years and its transformation through one&nbsp;dynamic and influential player in the financial world, highlighting his&nbsp;significant role in shaping US foreign policy today.
</ul>

Clarence Dillon and the Making of the Modern Financial World

The Baron of Wall Street

Handbook of Sustainability in Tourism and Hospitality in Indonesia

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