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Gesamtkatalog

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This PDF has been created in accordance with the PDF/UA-1 standard to enhance accessibility, including screen reader support, described non-text content (images, graphs), bookmarks for easy navigation

Keine Barrierefreiheitsoptionen des Lesesystems aktiv deaktiviert (außer)

Die Verwendung von Farbe ist nicht das einzige Mittel zur Informationsvermittlung

Hoher Kontrast zwischen Text und Hintergrundfarbe

Strukturelle Navigation Nächste/Zurück

Alle nicht-dekorativen Inhalte unterstützen das Lesen ohne Sehvermögen

Kontakt zum Herausgeber für weitere Informationen zur Barrierefreiheit

Business and Economics (German Language)

Julian Ottenlips

Geschäftsprozessmanagement

Grundlagen, Methoden und praktische Umsetzung

&lt;p&gt;Einf&amp;uuml;hrung in das Prozessmanagement.- Prozessidentifikation und Dokumentation.- Prozessoptimierung.- Prozesse wirksam einsetzen.- Prozessimplementierung und kontrolle.- Prozessmanagement im Kontext der Unternehmensstrategie.- Ausblick und Zukunftstrends im Prozessmanagement.&lt;/p&gt;

A Guide to Reinventing Value, Innovation, and Collaboration in Organizations

Co-Creating the Future with AI

Managing Aviation Operations

This book offers a comprehensive and management-oriented analysis of sustainability in the aviation industry. It examines aviation's crucial role in global mobility and economic development whilst also critically addressing its environmental, social and regulatory challenges. Readers will benefit by gaining a realistic, analytically sound framework for evaluating sustainability strategies in aviation. The book supports informed decision-making, helps to anticipate regulatory and market developments, and enables readers to better balance economic performance with environmental responsibility and social acceptance in a highly complex and globally interconnected industry.By adopting a holistic ESG perspective, the book integrates environmental impacts such as climate change and noise, social issues including equity, accessibility and labour conditions, and governance aspects like regulation, reporting and stakeholder accountability. Rather than presenting simplified solutions, it highlights trade-offs, uncertainties and long-term path dependencies that shape strategic decision-making in aviation. The structured approach combines conceptual foundations with industry-specific insights, covering regulation, technology, sustainability reporting and strategic management practices.The book is relevant for all managers in the aviation industry, whether they work for airlines, airports, air traffic control organisations, regulatory authorities or political decision-makers. It is particularly important for environmental managers throughout the aviation industry, but also for managers at a senior level, as sustainability is becoming a strategic issue of growing importance. In addition, the book is valuable for students in aviation management programmes as well as for students in related fields such as aeronautical engineering and tourism management.

Management, Technologies and Accountability

Aviation and Sustainability

Why unfettered free-market capitalism endangers democracy—and what to do about it. In Private Power and Democracy’s Decline, Mordecai Kurz explores the relationship between free-market capitalism and democracy. He shows that technology has made capitalism different from what was envisioned in the Age of Enlightenment. Technology creates centers of market power and monopoly concentration that result in a society in which some people are enriched immensely while many workers’ livelihoods are often destroyed. Contrary to conventional thinking, technological competition does not remove market power, which becomes a permanent fixture of free-market capitalism. Such private power creates political inequality and generates forces that cause democracy’s decline and possible destruction. Applying these ideas to the US, Kurz shows that today’s problems begin in the 1980s with the policy of unregulated free-market capitalism. Coupled with the information technology revolution, this created a techno-winner-takes-all economy—leading to a second Gilded Age of unsustainable inequality and extreme political polarization. In the last 50 years, the economy “boomed” for some while leaving the majority of America’s workers behind. Kurz concludes that only regulated capitalism can support democracy so that the benefits of technology are more equally shared and no person’s livelihood is destroyed to enable others to be enriched. To save democracy, he proposes a “restoration-of-livelihood” policy, offering firms managerial flexibility to maintain rising productivity while ensuring that technology does not destroy the livelihood of others.

How to Make Capitalism Support Democracy

Private Power and Democracy's Decline

Vorteile<ul><li>Fachbuch, das sich an Controller im gehobenen Mittelstand richtet, denen IFRS-Know-how fehlt</li><li>Moderne Verortung in der Controllerarbeit (Kontext: Nachhaltigkeit, Digitalisierung, Risikomanagement und Compliance)</li></ul>
Zum Werk
Die Autoren beabsichtigen, ein praxisnahes IFRS-Einführungswerk für Controller zu verfassen. Dabei soll sich das Werk sowohl für Praktiker, als auch zum Einsatz in der Lehre eignen.

Zielgruppe
Studierende mit Schwerpunkt Controlling/Bilanzierung sowie Praktiker im Controlling.

IFRS im Controlling

Why elite Chinese women find themselves caught in a cycle of burnout. Burnout Market Feminism explores the lives of elite urban businesswomen in the Internet Age. Burnout market feminism combines Han Byung-Chul's concept of the Burnout Society and feminist Li Xiaojiang's market feminism theory. To unravel the puzzle of how women in China have thrived in business despite state crackdowns on feminism, Ling Tang argues that it is important to examine the role of the market in postsocialist China and the evolving interplay between illiberal politics and a neoliberal economy. Drawing on multisited ethnography conducted primarily in Shenzhen and Hefei during the Xi era, the author looks at the multiplicity and nuance of the lived experiences of businesswomen and their negotiations with patriarchy across different sociocultural contexts, particularly their confrontations with hetero-patriarchal intimacy norms and male-dominated guanxi business practices. Despite following diverse paths, these women share a common pursuit of achievement and growth—a pursuit that paradoxically narrows their market feminist efforts and leads to burnout, as these negotiations are often reduced to contingent bargains within a neoliberal framework. The book also extends the discussion of burnout beyond that framework, incorporating feminist critiques of women’s burnout under patriarchy and postcolonial critiques of burnout within a rhetorically socialist authoritarian state.

Urban Chinese Businesswomen in the Internet Age

Burnout Market Feminism

This book examines climate change and the need for advertising creatives to think and create strategically in order to educate about the human role in climate adaptation.&nbsp;As more brands and organizations feel the economic and cultural effects of climate realities, there is an urgent need for the advertising industry to offer smarter, creative approaches to messaging about this phenomenon. Creatives must use their ability to translate complex issues into messages that resonate with multiple audiences while&nbsp;bridge the gap between consumers and climate understanding. The author argues that brands and corporations have a social responsibilty to provide this value, thereby fighting misinformation and emboldening citizens to work toward adaptive behaviors with understanding of basic climate science. Through the themes of complexity, creativity, and courage, this book synthesizes theory on audience engagement and discusses how to frame the climate issue effectively.

A Creative's Guide to Making Compelling Advertising and Brand Messages in Complicated Times

Brave Work in the Age of Climate Change

Routledge Studies in Leadership Research

This book is a timely exploration in light of the heightened requirement of business for novel solutions to meet the varied economic, ethical and social challenges organisations face, related to fast paced technological developments, increasing global market competition and associated environmental impacts and cultural inequality concerns.

A Relationship-centred Approach

LEADERSHIP AND DIVERSITY MANAGEMENT

Betriebswirtschaftlich denken und handeln lernen

Die Sicherung ihrer wirtschaftlichen und finanziellen Zukunft gehört zu den zentralen Fragen, mit denen sich viele Organisationen der Sozialarbeit heute notgedrungen befassen müssen. Mit anderen Worten: sie müssen betriebswirtschaftlich denken und handeln lernen. Den Luxus - "Gewinnmaximierung hier, soziale Gerechtigkeit dort" - als unvereinbare Gegensätze zu sehen und entsprechend zu handeln, kann sich heute niemand mehr leisten.

Der Autor stellt sowohl den Kern des ökonomischen Denkens in der sozialen Arbeit als auch die Besonderheiten einer Betriebswirtschaftslehre für Sozialunternehmen dar. Das Buch ist nicht nur ein Brückenschlag zwischen Betriebswirtschaftslehre und Sozialarbeit, sondern vor allem eine systematische Einführung in betriebswirtschaftliche Fragen, Strategien und Instrumente:

Grundtatbestände der Ökonomie · Ökonomische Dimension der Sozialen Arbeit · Betriebswirtschaftslehre von Sozialunternehmen · Rechnungswesen · Controlling · Rechtsformen · Strategische Unternehmensführung · Beschaffung · Dienstleistungsproduktion · Personalwirtschaft · Bestimmung des Arbeitsbedarfs · Marketing · Finanzierung · Konsequenzen für die Sozialarbeit

Bestens geeignet für Studierende der Studiengänge Sozialmanagement/Sozialwirtschaft, Sozialarbeit/Sozialpädagogik sowie Gesundheits- und Pflegemanagement, Führungskräfte sozialer Einrichtungen und Dienste sowie Beschäftigte in der sozialen Arbeit, die Interesse an diesem Aufgabenfeld haben und sich entsprechend weiterbilden.

Betriebswirtschaftslehre für Sozialunternehmen

Create peace of mind for yourself and those you love with the compassionate, step-by-step End of Life Planner. This easy-to-follow workbook helps you think through your affairs and organize essential information so that your loved ones aren’t left guessing. Express your healthcare and financial wishes, and safeguard your personal legacy with this thoughtfully planned guide.&nbsp; Inside, you’ll find: <ul><li>Clear prompts and structured sections to record contacts, accounts, and legal documents</li><li>Forms for recording your end-of-life preferences</li><li>Space for personal reflections</li></ul> Best of all, it’s all in one secure place. By completing this planner, you give your loved ones the greatest gift: clarity. Reduce confusion, avoid costly mistakes, and spare your family emotional stress by ensuring your voice is heard and your plans are honored exactly as you intended. Thoughtfully designed, simple to use, and profoundly meaningful, End of Life Planner turns a difficult topic into an act of love and empowerment.

Preserve Your Voice, Protect Your Choices, and Pass On Your Legacy

End of Life Planner

El gurú de los equipos de alto rendimiento revela las estrategias clave para trabajar con todo tipo de personas (incluso las más difíciles). ¿QUIÉN ES LA PERSONA MÁS COMPLICADA CON LA QUE TRABAJAS? Es probable que no necesites pensarlo demasiado para responder a esta pregunta. Ya sabes cuál es su nombre, cuál es su puesto, cuáles son sus manías y sus defectos. Has vivido de primera mano el desgaste mental y emocional que deja a su paso. Has visto los problemas que genera en todo el equipo. Te gustaría arreglarla, cambiarla, ignorarla o teletransportarla a una dimensión paralela. Pero no puedes, tienes que colaborar con ella. Podrías dejar el trabajo, pero en el siguiente te estará esperando otra persona complicada, así que necesitas estrategias efectivas para colaborar con (casi) cualquier persona, en especial con las más exigentes, ásperas o problemáticas. A partir de su experiencia como consultor internacional con equipos y líderes,desde el glamuroso mundo del deporte y el entretenimiento, hasta el rigor de las finanzas, las aseguradoras, la industria farmacéutica y el sector industrial-, Ryan Leak ofrece estrategias contrastadas para: <ul><li>Ver a las personas difíciles como seres humanos a los que comprender, y no como problemas por resolver.</li><li>Desintoxicar expectativas poco realistas y aprender a convivir con lo complicado.</li><li>Comunicarte de forma eficaz en entornos complejos.</li><li>Aceptar el desacuerdo saludable como una herramienta para encontrar mejores soluciones.</li><li>Establecer límites que les permitan a los demás entrar en tu mundo sin dejar que lo controlen.</li></ul>ENGLISH DESCRIPTION A New York Times Bestseller! Bestselling author and transformational speaker Ryan Leak shares research-based strategies for working with even the most challenging people to create more collaborative and productive teams. Who is the most complicated person you work with? You probably don’t have to think very hard to answer that question. You already know their name, their job title, their quirks, and their flaws. You have firsthand experience with the mental and emotional fallout they leave in their wake. You’ve seen the problems their complexity creates for everyone on their team. You wish you could fix them, solve them, ignore them, or teleport them to a parallel dimension. But you can’t. You have to work with them. (You could quit, but your next job will have a complicated person waiting for you.) That means you need effective strategies to collaborate with (nearly) anyone. Especially the picky, prickly, problematic ones. Drawing from his global consulting experience with teams and leaders from the glitz of sports and entertainment, to the number-crunching world of finance, to the meticulous realms of insurance, pharma, and manufacturing, Ryan Leak provides proven strategies for…<ul><li>Seeing challenging individuals as human beings to understand rather than problems to solve</li><li>Detoxing unrealistic expectations and getting comfortable with complicated</li><li>Learning to communicate effectively in complex environments</li><li>Embracing healthy disagreement as a tool to discover better solutions</li><li>Setting boundaries that let people into your world without letting them run your world</li></ul> “The process of learning to collaborate with difficult individuals is transformative—it’s a gateway to greater creativity, stronger teams, and increased productivity,” Leak explains. “On the other side of complicated is the wonderful, wide-open world of effective collaboration and a workplace you love.”

Cómo trabajar con gente complicada / How to Work With Complicated People: Strategies For Effective Collaboration With (Nearly) Anyone

Will we one day inhabit virtual worlds? From the buzz around Second Life in the early 2000s to Mark Zuckerberg's much-hyped quest for the Metaverse, there seems to be a clear pattern. After being touted as revolutionary, virtual worlds fail to meet expectations and fade into obscurity. Yet the dream of an immersive, independent, and interconnected virtual social universe still has the potential to transform the economy, reshape society, and profoundly affect the future of humanity. This book contends that despite shifting trends, the virtual universe remains crucial to the technology of tomorrow--and might arrive sooner than we think. Through vivid examples and detailed case studies, Andreas Kaplan, a pioneering researcher of virtual worlds since the early 2000s, provides a comprehensive examination of the Metaverse and its far-reaching implications. He delves into key technologies such as artificial intelligence, blockchain, and extended reality and discusses ethical issues around privacy, identity, and governance. Kaplan examines business models, digital ownership, and corporate strategies alongside applications spanning marketing, research and development, human resources, and supply chain management. The book concludes by contrasting potential futures, from utopian promise (the Petaverse) to dystopian peril (the Metaworse) and everything in between. Written in an engaging, reader-friendly style, The Virtual Universe goes beyond the hype--and the doubting--to uncover the true potential of the Metaverse.

Unlocking the Possibilities of the Metaverse

The Virtual Universe

BA kompakt

Kundenzufriedenheit hängt in hohem Maße davon, ob es Anbietern gelingt, eine Dienstleistung oder eine Ware zur richtigen Zeit, am richtigen Ort, in der richtigen Qualität und Menge bereitzustellen. Die Autoren vermitteln in dem Lehrbuch ein fundiertes Verständnis für präventives Qualitätsmanagement und für die Instrumente der Qualitätsplanung, -lenkung, -sicherung und -verbesserung. Der Stoff ist auf das Bachelor-Studium zugeschnitten und lerngerecht aufbereitet: mit Aufgaben und Lösungen, Beispielen aus der Praxis und anschaulichen Abbildungen.

Dienstleistung und Produktion

Geschäftsprozessmanagement

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