Experience Economy Insights on Human-Centric Hospitality 5.0

The concept of the experience economy redefines the future of hospitality by placing human-centered value at the core of service. In the era of hospitality 5.0, organizations blend advanced technologies with empathy, personalization, and human connection to create meaningful guest experiences. This shift moves beyond traditional service delivery toward immersive interactions that reflect individual preferences and emotional engagement. Hospitality providers must rethink how they design, manage, and deliver experiences that balance technological efficiency with human touch in a digital, experience-driven world. Experience Economy Insights on Human-Centric Hospitality 5.0 explores how hotels, resorts, and food service operations utilize AI personalization, IoT ecosystems, blockchain innovation, and neurotourism to craft anticipatory and emotionally engaging experiences. It examines the balance between human touch and innovation in a digital world. This book covers topics such as entrepreneurship, blockchain, and wealth management, and is a useful resource for business owners, academicians, researchers, and scientists.