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Every leader knows the drain of conflict handled badly: performance conversations that go nowhere, teams that don't trust each other, fires you keep putting out instead of doing the work you want to do. Most leadership advice treats conflict as a threat to manage. This book makes the opposite case: Conflict is energy, and how you use it determines whether it builds your team or turns your work culture toxic. That choice has never mattered more. Employees now spend over a third of their workday dealing with conflict, and fewer than half trust their leader to navigate it well. Leaders who don't handle conflict skillfully create workplaces with 80 percent more unproductive conflict. Ninety-four percent of people trained in this framework rate it more effective than anything else they've used. What makes this different from the standard playbook for “difficult conversations”? Most frameworks ask you to choose: kind or direct, relationship or results. This book rejects that trade-off: Compassion without accountability is ineffective, and accountability without it is unkind. This book shows how to hold both, using the compassion cycle, the drama triangle it replaces, and the ORPO formula, turning principle into a repeatable playbook. The book moves in three parts: first naming the problem, how good intentions and unmanaged conflict energy spiral into drama; then introducing the antidote, the compassion cycle and the behavioral skills that interrupt drama before it takes hold; and finally handing you the playbook, the ORPO formula and match-and-move method for engaging conflict and coaching others through it in real time. New to this edition: <ul><li>A complete framework outline up front</li><li>Fifteen years of refinement teaching, coaching, and certifying practitioners worldwide</li><li>New research on what skilled conflict leadership is worth</li><li>Reorganized chapters, more-inclusive language, fresh real-life illustrations</li><li>Access to the Compassionate Accountability Assessment and a range of additional resources to extend the book's impact well beyond the page</li></ul> Written by Nate Regier, PhD, cofounder and CEO of Next Element Consulting, this book distills two decades of applied research into a model any leader can use the next time conflict shows up, which will be soon.

A Playbook for Drama-Proof Leadership

Conflict Without Casualties, Third Edition

Das Leben ist zu kurz, um die Frage nach der Arbeit mit "Muss ja" zu beantworten. Doch meistens lähmt die Klammer aus persönlichen Zweifeln, Unklarheit über eigene Stärken und Kompetenzen oder Zweifeln wegen finanzieller oder familiärer Abhängigkeit, um eine Veränderung wirklich anzupacken. Die Folge: Verharren in der Situation - die sich nicht von selbst ändern wird, innere Kündigung, Frustration. Das Buch ermutigt alle Berufstätigen, endlich ins Tun zu kommen und die Veränderung selbstbestimmt und aktiv anzugehen, statt auszuhalten und abzuwarten. 
Sophia Schmidt-Gahlen bietet Übungen, Checklisten und Informationen mit konkreten Fragestellungen an, die zur Überprüfung der eigenen Situation im Job anregen und zu selbstbewussten Entscheidungen befähigen. Der Ratgeber bietet Berufstätigen konkrete Hilfestellungen, um Veränderung anzupacken und ist angereichert mit Beispielen aus dem echten Leben. Das Ziel ist es, wieder Zufriedenheit im aktuellen Job oder eine passende neue Tätigkeit zu finden. Ein praktischer Ratgeber, der die Zielgruppe aller berufstätigen Kund*innen adressiert.

Was du kannst, was du brauchst und wie du beruflich weiterkommst

so arbeite ich gern

When life disrupts work, leaders need to know what to do next. This practical guide shows&nbsp;leaders at organizations of every size, from small businesses to large corporations, how to support employees through hard moments while strengthening trust across the workplace. This is the book to read before the crisis happens, so you can respond with confidence, care, and clarity when it does. Life disruptions do not stay outside the workplace. Grief, illness, caregiving, divorce, infertility, and other major life events shape how people show up at work, yet most organizations still do not prepare leaders for these moments. Even caring managers can freeze, unsure what to say, how to help, or how to balance support with team needs. The challenge is not whether a life disruption will affect your team. It is when. The leaders who build trust in difficult moments are the ones who prepare before those moments arrive. Drawing on original PhD research, interviews with employees and leaders, and nearly two decades of experience advising employers on benefits and workplace strategy, Dr. Nataliya Boychenko Stone gives leaders a practical guide for responding with confidence and care. She shows readers how to <ul><li>understand what support an employee actually needs,</li><li>connect people with the right workplace resources,</li><li>adjust work with clarity and flexibility,</li><li>stay present after the first crisis moment, and</li><li>support employees while maintaining accountability.</li></ul> This practical framework helps managers, HR professionals, and organizational leaders navigate life's most challenging moments at work while strengthening trust, loyalty, and performance across their teams.

The Leader's Guide for Supporting People Through Their Hardest Moments

When Life Disrupts Work

How the social organization of Europe and China shaped their divergent economic and political trajectories over the past millennium In the eleventh century, when Europe was still backward and poor, China was a rich and sophisticated civilization. Yet Europe became the birthplace of democracy and the Industrial Revolution, driving the Great Enrichment, while China stagnated until the end of the twentieth century and was always ruled by autocracies. Two Paths to Prosperity traces the emergence of two very different social organizations in premodern China and Europe--the clan and the corporation--showing how they were key factors in the economic and political divergence of these two great civilizations. In this landmark book, three leading economists offer a bold new account of why Europe and China evolved along such different trajectories. In the early Middle Ages, public goods like risk sharing, religious worship, education, and conflict resolution were provided by nonstate organizations in both societies. China increasingly relied on kin-based cooperation within clans, while weaker kinship ties in Europe gave rise to corporations such as guilds, universities, and self-governing towns. Despite performing similar functions, clans and corporations were built on very different principles--with lasting consequences until today. Providing a novel answer to a fundamental question in economic and political history, Two Paths to Prosperity shows how extended kinship in Chinese society facilitated the consolidation of autocracy and hindered innovation and economic development, and how corporations in Europe influenced emerging state institutions and set the stage for the Industrial Revolution.

Culture and Institutions in Europe and China, 1000–2000

Two Paths to Prosperity

The acclaimed author of Minimalista offers an entrepreneurial roadmap for building—and sustaining—a deeply satisfying, purpose-driven small business that leverages your unique talents while creating more freedom, ease, and focus. “Shira Gill’s proven, simple framework gives us the permission and guidance we need to build a business and life on our own terms. This is the book I wish existed years ago.”—Liz Moody, host of The Liz Moody Podcast With a desire for financial freedom, creative fulfillment, and meaningful purpose, home organizing expert, speaker, and business strategist Shira Gill built a thriving, globally recognized business from the ground up—and now she shares the practical wisdom behind it. Work/Life is her strategic yet accessible guide to creating a small business that supports the life you want, on your own terms. You’ll learn how to focus your energy, simplify decision-making, and build systems that support both creativity and consistency. Rather than defaulting to hustle culture and risking burnout, Work/Life offers a more grounded approach: one that honors real life, shifting seasons, and limited time and energy. It’s about building something meaningful without losing yourself in the process. With a clean, elevated design and inspirational guidance, Work/Life blends the beauty of a lifestyle book with the substance and practicality of a business manual. Inside you’ll find checklists, prompts, action steps, and real-world examples designed to make the work feel both doable and aligned. Whether you’re just starting out, evolving an existing venture, or reimagining what success looks like, Work/Life gives you the tools to build a business—and a life—you’re proud of.

Design a Business for the Life You Want

Work / Life

What if companies do not fail because they ignore the future, but because they prepare for it? Business history is usually told through reassuring stories about complacency. Kodak failed to understand digital photography. Nokia missed the smartphone. Detroit underestimated electric vehicles. The lesson appears obvious: pay attention, embrace change and invest early. There is only one problem. The story is often wrong. The global automobile industry did not ignore the future. For more than a decade, its leaders talked incessantly about electrification, autonomous driving, connectivity, software and shared mobility. They invested enormous sums, acquired technology companies, hired software engineers, launched electric vehicles and reorganized themselves around the future they believed was coming. And yet many became weaker. Poisoned asks why? Drawing on more than two dozen interviews across the automotive world, Bryan Reimer and Magnus Lindkvist examine an industry in which almost every important prediction contained some truth, yet the resulting picture of the future proved profoundly misleading. Electric vehicles arrived, but as part of a much larger system involving batteries, charging infrastructure, industrial policy, software and China. Cars became connected, but this changed the economics and architecture of the industry in unexpected ways. Automation advanced, but not along the neat trajectory that had been forecast. Technologies expected to reinforce one another began competing for capital, talent and management attention. The problem was not stupidity, complacency or a failure to notice change. It was incompleteness. Human beings simplify the future in predictable ways. Organizations then magnify those distortions through their structures, incentives, histories and identities. Poisoned traces how this happens and introduces five organizational poisons -- Time, Status, Identity, True Lies and the Edges -- that can turn sensible preparation for the future into a source of strategic weakness. The automobile industry provides the book's central case study, but its predicament is increasingly universal. Technology, geopolitics, capital, consumer behaviour and business models are colliding across almost every established industry. The companies most at risk may therefore be neither the ignorant nor the complacent. They may be the ones confidently preparing for a future that is real, important -- and dangerously incomplete. Poisoned offers a different way to think about disruption. The challenge is not simply to identify the next big trend. It is to see how technologies, institutions, incentives and behaviours interact; to recognise what the dominant story leaves out; and to prevent yesterday's assumptions about tomorrow from becoming today's strategy.

Why preparing for the future can destroy your business

Poisoned

A compassionate and research-driven guide to everyday practices that transform how we tackle change in the new world of work. As disruptive change and the rise of bots and algorithms reshape our work life, Human Mode shows the urgency—and demonstrates the power—of bringing distinctly human capabilities front and center. Based on the author’s long experience advising both global corporations and local healthcare professionals, it reveals how deploying our full humanity allows us to master crucial skills: the art of reading the room, bringing dissenting voices into the conversation, and building consensus. It shows how to become “Bricoleurs,” skillful foragers who use their complete portfolio of memories, quirks, contradictions, even private passions, to solve unprecedented challenges. And it makes the case for “competent humility” as a means of shedding the ill-timed and misguided pressure to maintain performative perfectionism. While exposing the crippling limitations of an old-fashioned “professional” mode that reduces us to interchangeable, muted cogs, Human Mode guides us toward a new work mode—one far more successful at fostering meaningful collaboration, boosting creativity, and enhancing performance, while also helping us achieve far greater life satisfaction. In other words, it brings us back to human mode. Turn Your Humanity into Your Greatest Strength: Instead of suppressing who you are, use it to your competitive advantage—building deeper connections, having stronger impact, and creating a more fulfilling professional life. Powerful Stories: Through relatable experiences, expert insights, and real-world examples, you’ll recognize yourself in these pages—and see a path forward navigating today’s evolving workplace with momentum. Find Purpose Without Sacrificing Your Well-Being: For anyone craving more meaning, balance, and mental health in their career, this book validates what you’ve been feeling—and shows you what to do next. From Stuck and Burned Out to Energized and Productive: Learn simple, practical techniques that spark “aha” moments and help you reconnect with your drive, creativity, and goals.

Unlock Your Unique Edge and Transform Your World of Work

Human Mode

New York Times bestselling author of Rich Bitch and renowned money expert Nicole Lapin makes investing accessible and fun so women can make bank and become Miss Independent.You've worked hard for your money and now it's time for your money to work for you. You will never earn or budget your way into real wealth. Growing your money significantly doesn't require starting with a lot of money. It requires a little bit of knowledge about taking smart risks and as much time as possible to take advantage of the glorious power of compound interest, which Einstein refers to as the eighth wonder of the world.From automating your savings to easy, no-stress investing strategies, Nicole will teach you how to take your financial knowledge and portfolio to the next level and start you on your journey to your ultimate destination: true financial independence.In Miss Independent, you will learn: <ul><li>The freedom that wealth affords you, whether it's the ability to leave a crappy job or significant other, go on the vacation of your dreams or otherwise live life on your own terms. </li><li>The best method for establishing your "number"--the amount of wealth you want to accumulate before you retire--and getting it.</li><li>The meaning of the most common investing terms, like stocks and bonds, (and some more exotic ones like REITs or cryptocurrency) and how to make them work to your advantage.</li><li>The ins and outs of big financial decisions and concepts, like taking out a mortgage, owning investment properties, and buying life insurance.</li></ul>Miss Independent takes the fear out of money management and investing once and for all. Using her own vulnerable stories and her signature conversational style, let Nicole show you all the different ways and paths that you can take to become financially free at last.

A Simple 12-Step Plan to Start Investing and Grow Your Own Wealth

Miss Independent

Verwaltungsgesetze 66. Ergänzungslieferung

Burnout can’t be solved with just perks or stress-reduction workshops. It's solved by changing how leaders engage their teams—a practical shift that requires no new resources. Grounded in peer-reviewed research, Relational Energy shows leaders how small changes in everyday workplace conversations can spark energy, revive exhausted teams, and build workplaces where people thrive. Every leader is dealing with burnout and looking for something they can actually do tomorrow morning, and this is it. In this book, leadership scholar Amy Young, with Kim Cameron, reveals how everyday communication creates relational energy, the powerful force that fuels engagement, creativity, resilience, health and well-being, and performance across teams. Drawing on interviews with energizing leaders and weaving in supporting peer-reviewed research, Young unlocks the secrets to thriving amid uncertainty and disruption due to AI automation, fragile labor markets, cultural divisiveness, and relentless workplace demands. Through vivid real-world examples, you'll discover how energizing leaders sustain their own vitality while lifting their teams at the same time, simply by rethinking how they approach everyday conversations. You'll learn how to turn those ordinary interactions into extraordinary ones, providing a practical, no-cost antidote to workplace stress and burnout. In this book, you will learn <ul><li>how relational energy promotes workplace well-being and performance, creating the foundation for sustainable organizational success;</li><li>strategies energizing leaders use to maintain their own energy levels while navigating the same modern workplace pressures that impact their teams;</li><li>how to have workplace conversations that generate healthy perceptions of challenge and stress and reduce burnout while building resilience and team solidarity;</li><li>specific language choices (wording, pronoun selection, questions, and declarative statements) that empower employees, elevate teams, and drive productivity; and</li><li>how to acknowledge hard realities while building genuine hope and resilience, avoiding toxic positivity that saps energy.</li></ul> Practical, research driven, and immediately applicable, Relational Energy shows leaders how small changes in language can create extraordinary impact, recharging people, teams, and entire organizations.

How to Beat Burnout and Ignite Your Team

Relational Energy

A practical, clever, down-to-earth guide to making decisions big or small, fast—from writer, journalist, and nationally acclaimed decision coach Nell McShane Wulfhart. We are drowning in choices—from major life decisions like whether to move, marry, or change careers, to relentless daily dilemmas about what to wear, eat, say, or do. In a world that glorifies optimization and “smart” choices, we’ve wound up paralyzed, deferring, deliberating, and overthinking to the point of exhaustion.&nbsp; Decision-making has become a source of stress instead of empowerment. Nell McShane Wulfhart is here to change that. In Decide in an Hour, she tackles the epidemic of indecision head-on and offers readers a lifeline: the tools to make better choices quickly, without feeling guilty, spiraling, or second-guessing. In this book, Wulfhart teaches us how to: <ul><li>identify the decision we’re actually making (a shockingly common obstacle)</li><li>eliminate noise and make the call—fast</li><li>follow through with confidence, even when others disagree</li><li>make the most common major life choices (career, relationships, kids, where to live) through the use of a decision-making field guide</li></ul> Equal parts wise, warm, and no-nonsense, Decide in an Hour offers clarity and momentum for how to start making smart, confident decisions today.

The Handbook for Making Better Decisions Faster

Decide in an Hour

Leading with clarity, character and quiet impact

Becoming More

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