Seminar paper from the year 2009 in the subject Leadership and Human Resources - Management Styles, grade: 66 Marks, , language: English, abstract: In this era of hyper-competition, significant common factors or drivers can effect a forcible change on any business. For example, in relation to British Airways (BA), the intensification of hyper-competition from other flight companies such as Ryanair and easyJet, who can produce superior goods and cheaper ticket prices, and the introduction of new technology and changing consumer preferences have resulted in BA having to redefine its business goals.