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Haufe Fachbuch

David Bausch

Das Ende der Arbeitswelt, wie wir sie kannten

Die fünf Handlungsfelder für Unternehmen mit Zukunft

Management und Organisationsberatung

Klar kommunizieren, wirksam handeln 

 Zwischen Tempo und Sorgfalt, Deutlichkeit und Wertschätzung: Führungskräfte stecken täglich in Zwickmühlen - Situationen ohne eindeutig "richtige" Lösung. Das Buch macht diese Dilemmata sichtbar und handhabbar. Seine zentrale These: Wer Dilemmata klar benennen kann, bleibt auch ohne finale Gewissheit handlungsfähig - gegenüber Mitarbeitenden wie Vorgesetzten.
 

 Anhand von 11 typischen Führungsdilemmata aus ihrer Beratungspraxis zeigen die Autor:innen unter anderem, wie man in Konfliktsituationen klar kritisiert und zugleich Beziehung sichert, wie man zwischen situativem Führen und werteorientierter Führung balanciert. Daneben werden Sprach- und Handlungsstrategien für Führungskräfte und Beratende vermittelt, die sich sofort in der täglichen Praxis einsetzen lassen.
 

 Jedes Kapitel bietet Ausgangssituationen, Fallbeispiele, Situationsanalysen, ein Wertequadrat sowie konkrete Formulierungen für schwierige Gespräche. Sie helfen, Erwartungen zu managen, Kommunikation im Führungsalltag zu schärfen und Führungskompetenz wirksam weiterzuentwickeln.
 Die Autor:innen: Katrin Baum,
 Dipl.-Psych.; Systemische Beraterin und Therapeutin (ISS, SG), Kommunikationspsychologin, Referentin für Personalentwicklung und Lehrbeauftragte;
 

 Arbeitsschwerpunkte: Coaching, Training, Teamentwicklung.
 Regine Heiland,
 Dipl.-Psych.; Gestalttherapeutin, Kommunikationspsychologin; Fortbildungen zur Gesprächs-, Körper- und Familientherapie; Kommunikationstrainerin und Beraterin im Wirtschafts-, Bildungs- und Gesundheitsbereich; Co-Geschäftsführerin von elbdialog GbR.
 Lisa Schnauer,
 Erziehungs- und Bildungswissenschaftlerin (M. A.) mit Schwerpunkt Erwachsenenbildung; Kommunikationspsychologin und Lehrbeauftragte; Trainerin, Teamentwicklerin und Coach für Unternehmen und öffentliche Institutionen; Co-Geschäftsführerin von elbdialog GbR.
 Eberhard Stahl,
 Dipl.-Psych., Psychologischer Psychotherapeut; Co-Geschäftsführer von elbdialog GbR; als Dozent, Mediator und Teamentwickler für Unternehmen und öffentliche Institutionen tätig.

Worte finden, die Klarheit schaffen

Dilemmata der Führung

This Is Where We Live zeigt in über 200 Illustrationen, wie Zeichnung unser Verständnis von Raum erweitern kann. Künstler:innen entwerfen Fantasiestädte, verwandeln Grundrisse in Geschichten oder fangen den Alltag in Bildern ein. Detailverliebt oder verspielt, poetisch oder analytisch - die Arbeiten machen sichtbar, wie wir Orte erleben und uns vorstellen. So entsteht ein Buch an der Schnittstelle von Illustration, Architektur und Designkultur, das gleichermaßen inspiriert und überrascht.

Illustrated Stories of Place and Space

This Is Where We Live

It's Not too Late to Build Toward a Better Future!Rick Caruso has earned a reputation for being a problem solver--somebody who's not afraid of facing big challenges. From his appointment to Water Commissioner and later Police Commissioner in Los Angeles to his bold real estate ventures, Caruso made the decisions he felt were right, even in the face of staunch adversity. In Its Not Too Late, Caruso shares the lessons he learned from his experiences while offering us all a path forward to a better future. At a time when more importance is placed on choosing sides than actually getting things done (let alone done right), Caruso offers refreshing perspective and will teach you how to let go of false divisions, and instead to embrace the search for actual answers and solutions.Togetherness, brotherhood, sisterhood, faith in each other, respect for each other, the ideals preached in almost every faith on Earth are the way forward, no matter how difficult the climb in front of us may seem. And ultimately, the only way we will get back on that path is for each of us to step up, with integrity, in whatever small way we can: for our kids, for our communities, for our country, and for each other.

The Power of Finding Steadfast Solutions

It's Not Too Late

Von der Insel der Seligen zum Patienten Europas: Wie konnte es mit Österreich so weit kommen? Pointiert und fundiert erklärt Holger Bonin, Österreichs führender Ökonom und Chef des Instituts für höhere Studien (IHS), wie sich ein Vorzeigestaat zum Pflegefall entwickelte. Er zeigt aber auch, wo die Potenziale liegen und was jetzt zu tun ist, um das Land wirtschaftlich wieder an die Weltspitze zu bringen.

Was ist los mit Österreich?

Sustainable business is no longer optional--it's the strategy that will determine who leads and who gets left behind.Climate change is not just a future threat--it's a current reality, reshaping markets, supply chains, and entire industries. Rising temperatures, resource scarcity, and mounting waste are driving regulatory pressure, investor scrutiny, and consumer demand for sustainable practices. For business leaders, this isn't just an operational challenge--it's a strategic disruption. Companies that fail to adapt risk being swept aside by forces they can no longer ignore.In The Ultimate Disruption: Rethinking Business in a World Transformed by Climate Change, INSEAD professors Atalay Atasu and Luk Van Wassenhove provide an essential road map for thriving in this new era. Drawing on decades of research and real-world case studies, they show why sustainability must be treated as a core business imperative, not a compliance exercise or marketing slogan. The authors introduce a framework for rethinking strategy, redefining value propositions, and reinventing business models to integrate environmental value alongside customer utility and profit.Through compelling examples--from Polygreen's zero-waste transformation on a Greek island to Schneider Electric's global decarbonization initiatives--the book illustrates how companies are turning environmental constraints into opportunities for innovation and growth. Each chapter tackles critical steps: building the business case for sustainability; revisiting value potential; overcoming operational and scaling challenges; and leveraging partnerships, tech, and new business models to deliver shared value and profitability.Sustainability is no longer a cost--it's a competitive advantage. The Ultimate Disruption equips leaders with the strategies and tools to navigate the climate-driven transformation of business ecosystems and emerge stronger than ever.

Rethinking Business in a World Transformed by Climate Change

The Ultimate Disruption

Explore career pathways and build essential skills for success in hospitality, tourism, travel and events. Career Development in Hospitality, Tourism and Events by Jayanti Jayanti is a practical textbook designed for undergraduate and postgraduate students preparing for careers in the global visitor economy. It introduces students to the fundamentals of the travel industry, including key terminology, trends and the variety of roles available in hospitality, tourism, transport and event management. This textbook explores current industry developments from AI and sustainability to diversity, equity and inclusion initiatives and challenges students to look beyond traditional opportunities to entrepreneurial ventures. It equips students with the soft skills and practical knowledge needed to pursue work experience placements, internships and their future careers with confidence. This textbook includes: - Clear explanations of industry structure, roles and career pathways - Activities and reflective exercises to develop workplace skills - Practical guidance on CV writing, personal branding and employability, further supported through online resources &gt;Whether studying hospitality management, tourism or event management, Career Development in Hospitality, Tourism and Events provides a structured and career-focused foundation for academic success and long-term professional growth.

Building Skills for Working in the Travel Industry

Career Development in Hospitality, Tourism and Events

In a career that has seen him face coup leaders in his native Ivory Coast and lead some of the most prestigious Western financial institutions, Tidjane Thiam has blazed a trail through African and European politics and business.In a career that has seen him face coup leaders in his native Ivory Coast and lead some of the most prestigious Western financial institutions, Tidjane Thiam has blazed a trail through African and European politics and business.After a childhood in tumultuous west and north Africa, Thiam broke barriers in the elitist world of French higher education, becoming one of the first black consultants at McKinsey and Company before entering the Ivorian government. After a coup forced him into exile, he joined the world of finance, where his rise saw him named as CEO of Prudential in London and Credit Suisse in Zurich. Along the way, he was trained and supported by many both in the public and private sector who made his many achievements as a leader possible. However, his rise to prominence as the only African, black and Muslim boss of large Western corporations was also accompanied with disproportionate public and media scrutiny, as well as racism and xenophobia.A blend of autobiography, business, politics, and personal philosophy, his book offers a unique vantage point on corporate and political life in Africa, Europe, the United States and Asia. In a story that spans from his father's politically motivated imprisonment to the business principles that took Thiam to the top of global finance, he shares a personal and professional story that is equal parts inspirational and aspirational.

A Memoir

Without Prejudice

Inclusionable uses the overlooked strategy of inclusive leadership to build team performance and boost business results. Learn it. Live it.
Too often, inclusion gets reduced to buzzwords or check-the-box exercises-detached from the real pressures of leading a team and driving business results. Inclusionable bridges that gap. This isn't a book about setting surface-level hiring goals or measuring diversity. It's a hands-on guide for managers who want to lead better, build trust, and create a team where people thrive and perform. Grounded in extensive research and real-world stories, Inclusionable shows how inclusion, done right, isn't just a nice-to-have. It's your edge.
Whether you're managing five people or an entire organization, this book helps you integrate inclusive leadership into your everyday work-with practical, actionable steps you can take right away. You'll learn how to:Understand the difference between diversity and inclusion-and why it matters
Foster a sense of belonging, fueling the kind of innovation that happens only when people feel safe to show up fully
Lead by example to build engagement and accountability
Leverage your network-including artificial intelligence-for insight and support


If you're a curious, forward-thinking leader who's ready to unlock the full potential of your team, Inclusionable is your next essential read.

Transform How You Lead and Elevate Your Team's Performance

Inclusionable

A Fast Company Press BookBe Unreachable to AI MachinesWe are living in a time where we must decide which side to stand on: AI-obsessed or AI-afraid. We surrender our critical thinking to the machine, or reject all things AI. But are these really the only two choices? There is a better way. Utilizing decades of CXO experiences and a storied career at the intersection of innovation and technology, Mohan Nair delivers a bold blueprint for thriving in the age of Gen AI without sacrificing the very traits that make us human. Research shows that by allowing Gen AI to think for us, we risk cognitive atrophy. Nair's surprisingly simple antidote? Exercise your aha moments and build scaffolding for your transformational ideas. Through research, field insight, and real-world case studies, Nair theorizes how to ignite your inner innovator by tapping into aha moments where original insight lives. You will command AI tools and create what machines cannot: the yet-to-be-created. Subdue AI-obsession and AI-fear. Become insight-powered and AI-enabled. Be UNREACHABLE.

How to Not Lose Your Mind in an AI-Obsessed Era

Unreachable

What if the biggest obstacle to your success isn't your team, your competition, or even the economy? What if it's the invisible rug you keep tripping over?

We all have rugs. Outdated habits trip us up. Silent expectations catch us off guard. Limiting beliefs go unquestioned for years. These hidden barriers sabotage our progress in life and leadership until disruption finally forces us to confront them.
RUG: How to Move What You Are Tripping Over and Lead with H.E.A.R.T. reveals how to uncover the patterns holding you back. You'll discover how to move beyond mere survival and lead with clarity, courage, and purpose.

This book centers around the H.E.A.R.T. Powered Leadership(TM) framework: Humanize, Empower, Ascend, Reimagine, Transform. It offers both deeply personal insights and practical guidance for leading with empathy, resilience, and vision.
Sherry Whitaker Budziak and Kevin G. Ordoñez have co-authored this blend of lived experience and actionable insight. Every chapter includes real-world stories, reflective prompts, practical exercises, and micro-moves you can implement immediately. Read it cover to cover or return to specific chapters whenever you need wisdom or fresh perspective.

In these pages, you'll learn how to:
Humanize people and yourself by seeing the person behind the screen, the data, and the role while giving yourself the same compassion you extend to others.


Empower others through trust that sparks creativity and courage.


Ascend into your full potential and rise above fear, even when uncertainty clouds the path ahead.


Reimagine outdated systems and assumptions that no longer serve you.


Transform yourself and your organization into something stronger.



RUG will forever change how you view leadership, disruption, and yourself. Whether you want to advance your career, inspire your team, spark innovation, strengthen resilience, take bold risks, or simply lead with greater clarity and courage, this book provides the mindset and tools to unlock your full potential.

Order your copy of RUG: How to Move What You Are Tripping Over and Lead with H.E.A.R.T. today. Discover the power of leadership when it starts with H.E.A.R.T. Everything begins with moving the rug.

How to Move What You're Tripping Over and Lead with H.E.A.R.T

Based on Justyn Terry's popular and accessible book, The Five Phases of Leadership: An Overview for Christian Leaders, this course provides a practical, widely applicable framework for leadership development. Containing a range of interactive content such as linked videos, reflection and discussion questions, and application prompts, this course encourages both emerging and seasoned leaders alike to reflect and progress on their own leadership journey.

Ideal in a group study setting but also suitable for self-study, Justyn Terry expertly equips readers in the five major tasks of leadership: establishing trust, cultivating leaders, discerning vision, implementing plans, and transitioning out.

A Course for Christian Leaders

The Five Phases of Leadership

Das Ende der Arbeitswelt, wie wir sie kannten

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