Confusion is more than just another daily inconvenience, though its impacts are often hidden in metrics such as market share, productivity, and ROI. This book shows how to identify and eliminate the Cost of Confusion in workplaces, marketplaces, and communities.
septembre 2023, env. 162 pages, Anglais
Taylor and Francis
978-1-03-229328-8
Taylor and Francis
978-1-03-229328-8

