Cutting the Cost of Confusion

Eliminate the High Price of Failure to Communicate

Confusion is more than just another daily inconvenience, though its impacts are often hidden in metrics such as market share, productivity, and ROI. This book shows how to identify and eliminate the Cost of Confusion in workplaces, marketplaces, and communities.

September 2023, ca. 162 Seiten, Englisch
Taylor and Francis
978-1-03-229328-8

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