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Smith C: Cracking The Code

Cracking The Code

A compassionate and research-driven guide to everyday practices that transform how we tackle change in the new world of work. As disruptive change and the rise of bots and algorithms reshape our work life, Human Mode shows the urgency—and demonstrates the power—of bringing distinctly human capabilities front and center. Based on the author’s long experience advising both global corporations and local healthcare professionals, it reveals how deploying our full humanity allows us to master crucial skills: the art of reading the room, bringing dissenting voices into the conversation, and building consensus. It shows how to become “Bricoleurs,” skillful foragers who use their complete portfolio of memories, quirks, contradictions, even private passions, to solve unprecedented challenges. And it makes the case for “competent humility” as a means of shedding the ill-timed and misguided pressure to maintain performative perfectionism. While exposing the crippling limitations of an old-fashioned “professional” mode that reduces us to interchangeable, muted cogs, Human Mode guides us toward a new work mode—one far more successful at fostering meaningful collaboration, boosting creativity, and enhancing performance, while also helping us achieve far greater life satisfaction. In other words, it brings us back to human mode. Turn Your Humanity into Your Greatest Strength: Instead of suppressing who you are, use it to your competitive advantage—building deeper connections, having stronger impact, and creating a more fulfilling professional life. Powerful Stories: Through relatable experiences, expert insights, and real-world examples, you’ll recognize yourself in these pages—and see a path forward navigating today’s evolving workplace with momentum. Find Purpose Without Sacrificing Your Well-Being: For anyone craving more meaning, balance, and mental health in their career, this book validates what you’ve been feeling—and shows you what to do next. From Stuck and Burned Out to Energized and Productive: Learn simple, practical techniques that spark “aha” moments and help you reconnect with your drive, creativity, and goals.

Unlock Your Unique Edge and Transform Your World of Work

Human Mode

When life disrupts work, leaders need to know what to do next. This practical guide shows&nbsp;leaders at organizations of every size, from small businesses to large corporations, how to support employees through hard moments while strengthening trust across the workplace. This is the book to read before the crisis happens, so you can respond with confidence, care, and clarity when it does. Life disruptions do not stay outside the workplace. Grief, illness, caregiving, divorce, infertility, and other major life events shape how people show up at work, yet most organizations still do not prepare leaders for these moments. Even caring managers can freeze, unsure what to say, how to help, or how to balance support with team needs. The challenge is not whether a life disruption will affect your team. It is when. The leaders who build trust in difficult moments are the ones who prepare before those moments arrive. Drawing on original PhD research, interviews with employees and leaders, and nearly two decades of experience advising employers on benefits and workplace strategy, Dr. Nataliya Boychenko Stone gives leaders a practical guide for responding with confidence and care. She shows readers how to <ul><li>understand what support an employee actually needs,</li><li>connect people with the right workplace resources,</li><li>adjust work with clarity and flexibility,</li><li>stay present after the first crisis moment, and</li><li>support employees while maintaining accountability.</li></ul> This practical framework helps managers, HR professionals, and organizational leaders navigate life's most challenging moments at work while strengthening trust, loyalty, and performance across their teams.

The Leader's Guide for Supporting People Through Their Hardest Moments

When Life Disrupts Work

A guide to communicating professionally and authentically in today's workplace. Whether you are a leader, manager, or ambitious young professional, this book provides strategies you can use to communicate effectively and professionally without losing your own voice, command a room without dominating it, and inspire action without forcing it. Drawing on the author's experience teaching Business Communication courses and working for both international organizations and startups, you'll be equipped with proven techniques you can apply right away. Grounded in real-world examples, including how to write a persuasive email, how to navigate a difficult conversation with a colleague, how to craft an engaging virtual presentation, and how to effectively use AI as a support tool, Buxton covers all you need to know about written, spoken, and digital forms of communication.

Speaking and Writing with Professional Impact

Magnetic Communication

A rollicking, eye-opening history of the Star Wars franchise: an unrivaled force in popular culture that changed the way Hollywood makes movies—and that is now imperiled by many of the industry forces it set in motion From the premiere of the first film in 1977, the Star Wars franchise not only captured the imaginations of billions of people—and&nbsp;billions&nbsp;of dollars of revenue—but also rewrote the rules of the entertainment industry. Game-changing special effects, must-have collectibles, and the richness of George Lucas’s ever-expanding narrative&nbsp;gave rise to a new Hollywood model in which the boundary between screen and life collapsed. Star Wars wasn’t just a movie, after all: it was&nbsp;an alternate universe, a moral code, a way of life. Over the last half-century, Wall Street Journal reporter Erich Schwartzel explains, the Star Wars franchise has relied on an anti-establishment ethos, the savvy of executives, and the devotion of moviegoers to become a new American myth. But since its fateful acquisition by Disney in 2012, Star Wars has become a cautionary tale of Hollywood excess, and its present status as a corporate holding bears little resemblance to its origins. Drawing on scores of insider interviews and surveying fifty years of American culture and commerce, Schwartzel delivers fresh perspective on the Star Wars story, bringing to life the scrappy creative spirit of Lucasfilm’s early days; the box-office frenzy that rang in Hollywood’s blockbuster era and gave rise to a new industry playbook; and the scores of fans whose lives have been shaped by this singular force. A panoramic narrative of dreams, obsession, and power, Rebels and Empires is the untold history of Hollywood’s most storied epic.

Star Wars and Fifty Years of Hollywood Mythmaking

Rebels and Empires

Uncover the psychological shortcuts that shape every decision you make - and learn how to use them in business. Voted #1 in the BBH World Cup of Advertising Books Winner of the Sales and Marketing Category at the Business Book Awards Before you can influence decisions, you need to understand what drives them. The Choice Factory is an essential read for anyone who wants to learn. By observing a typical day of decision-making, from trivial food choices to significant work-place moves, behavioural science expert Richard Shotton investigates how our behaviour is shaped by psychological shortcuts. With a clear focus on the marketing potential of knowing what makes us tick, he draws on evidence from academia, real-life ad campaigns and his own original research. Entertaining and highly accessible, The Choice Factory is made up of 25 short chapters, each addressing a cognitive bias and outlining simple ways to apply it to your own marketing challenges. Shotton interviews some of the smartest and most influential thinkers in advertising, including Rory Sutherland, Lucy Jameson and Mark Earls. Covering everything from priming to the pratfall effect, charm pricing to the curse of knowledge, with The Choice Factory as your guide it has never been easier to apply the science of behavioural economics to marketing. 'Actionable, memorable and powerful' - Seth Godin, bestselling author of This is Marketing Now part of the Harriman House Essentials Collection, a series showcasing the very best of business and finance books.

Harriman House Essentials

The Choice Factory

A dramatic new future of work in which managers assemble exactly the expertise they need—within minutes. A USA Today Bestseller Thinkers50 Talent Award Shortlist The Next Big Idea Club: “October 2025 Must-Read Books” 2026 PROSE Award Winner: Business, Finance, and Management 2026 Axiom Business Book Awards: Gold Medal, Business Disruption/Reinvention Shortlisted for the 2026 getAbstract International Book Award, Business Impact category "If you’ve ever wished you could assemble your version of The Avengers at work, this book will help you make it happen.” —Adam Grant, #1 New York Times-bestselling author of Think Again and host of the podcast Re:Thinking Gone are the days of static organizational charts and staffing based on the manager’s rolodex and intuition. Now you can recruit any expertise you need from a global online network within minutes: an on-demand, on-the-spot expert at the exact moment that you need their help. You can right-size their involvement, too; some of those experts give a second opinion or a moment of brainstorming, whereas others join as full-fledged team members for a sustained collaborative effort. This is the future promised by flash teams, a model that The New York Times has already praised for its “revolutionary potential”: a world where experts are available anytime and everywhere, where remote work has become a norm, and where AI is in the loop to guide team decisions. In Flash Teams, award-winning management scholar Melissa Valentine and computer scientist Michael Bernstein chart the opportunities of flash teams and navigate the challenges that teams and managers will face. They distill lessons from their own work assembling and managing flash teams on demand that every manager can learn from so they can successfully use flash teams in their own organizations. Drawing on original research and industry examples, this book will help readers to: <ul><li>Recognize and source needed expertise within minutes</li><li>Anticipate and plan team designs with AI</li><li>Redesign team structures on the fly as projects evolve</li></ul> Industries are already being transformed by this new approach to teaming. Flash Teams arms leaders, managers, and entrepreneurs with the tools they need to accomplish their goals with confidence, speed, and agility.

Leading the Future of AI-Enhanced, On-Demand Work

Flash Teams

How most investing decisions differ from what the data say works—and how replacing myth with measurement can improve outcomes. The Accidental Venture Capitalist examines how early-stage investment decisions are actually made—and why so many of them diverge from what the evidence says should work. Written by an academic-turned-venture capitalist Scott Shane, the book sits at the intersection of rigorous research and lived investing experience. Its central premise is simple but uncomfortable: in venture capital, folklore and intuition dominate practice, even though decades of empirical research offer more reliable guidance on selection, pricing, portfolio construction, and incentives. The book follows the full arc of the venture process, from fund design and deal sourcing to valuation, syndication, follow-on investing, governance, and exits. Each chapter takes a familiar maxim—“bet on the jockey,” “do more diligence,” “double down on winners”—and tests it against large-sample academic evidence and real investment outcomes. Shane’s analysis is grounded in power-law economics, behavioral decision-making, and incentive alignment. And he is transparent about mistakes as well as successes, treating his own funds as a living laboratory rather than a victory lap. The book also offers practical tools—checklists, heuristics, simple models—that translate evidence into decisions investors can actually implement.

Why Evidence Beats Instinct in Early-Stage Investing

The Accidental Venture Capitalist

It's time to shed the beauty myth and find a new freedom.In this powerful and precise book, Saskia Alais examines how we originated harmful beauty ideals and the many ways in which we continue to perpetuate them. Unpicking decades of harmful expectation, confused politics and false empowerment, BOMBSHELL throws a long overdue challenge at the media and beauty industry, exposing the sinister facts that see Western beauty standards affect every aspect of women's lives - from employment and class relations to dating and sexual violence.Featuring the voices of women from all corners of society and interviews with high-profile cultural figures, BOMBSHELL dissects popular contemporary conversation around women and their bodies, ultimately showing how we can detonate the system that does us damage.

Bombshell

Explains how, against the odds, pioneering start-ups have taken on established firms and revolutionised global commerce--with huge implications for the future of business.

Venture Capital, Global Partnerships and the Struggle for Technological Sovereignty

The Innovation Paradox

The MIT Press Essential Knowledge series

A clear, nontechnical guide to why cryptocurrency exists, how it reshapes trust and money, and why it matters beyond speculation. How do we build trust in a digital world where institutions, platforms, and intermediaries increasingly mediate money, identity, and ownership? In Cryptocurrency and Blockchain, Marco Di Maggio offers an essential guide to cryptocurrencies and blockchains—two of the most misunderstood technological and economic transformations of the digital age. Rather than focusing on price charts, hype cycles, or programming details, Di Maggio explains why these technologies exist, what problems they attempt to solve, and why they matter for people who are not crypto insiders. Using plain language, analogies, and real-world examples, the book explains how cryptocurrencies reshape core concepts of money, property, markets, and governance. The author explores topics such as how and why Bitcoin is used as a financial fallback, what stablecoins are and how they have become critical infrastructure for global payments, and how NFTs introduced a new notion of ownership and identity on the internet. Written for curious readers, journalists, students, policymakers, and professionals, Cryptocurrency provides a conceptual framework for understanding crypto as infrastructure, not ideology—helping readers see past the noise to grasp the deeper forces reshaping money, trust, and coordination in the digital economy.

Cryptocurrency and Blockchain

Burnout can’t be solved with just perks or stress-reduction workshops. It's solved by changing how leaders engage their teams—a practical shift that requires no new resources. Grounded in peer-reviewed research, Relational Energy shows leaders how small changes in everyday workplace conversations can spark energy, revive exhausted teams, and build workplaces where people thrive. Every leader is dealing with burnout and looking for something they can actually do tomorrow morning, and this is it. In this book, leadership scholar Amy Young, with Kim Cameron, reveals how everyday communication creates relational energy, the powerful force that fuels engagement, creativity, resilience, health and well-being, and performance across teams. Drawing on interviews with energizing leaders and weaving in supporting peer-reviewed research, Young unlocks the secrets to thriving amid uncertainty and disruption due to AI automation, fragile labor markets, cultural divisiveness, and relentless workplace demands. Through vivid real-world examples, you'll discover how energizing leaders sustain their own vitality while lifting their teams at the same time, simply by rethinking how they approach everyday conversations. You'll learn how to turn those ordinary interactions into extraordinary ones, providing a practical, no-cost antidote to workplace stress and burnout. In this book, you will learn <ul><li>how relational energy promotes workplace well-being and performance, creating the foundation for sustainable organizational success;</li><li>strategies energizing leaders use to maintain their own energy levels while navigating the same modern workplace pressures that impact their teams;</li><li>how to have workplace conversations that generate healthy perceptions of challenge and stress and reduce burnout while building resilience and team solidarity;</li><li>specific language choices (wording, pronoun selection, questions, and declarative statements) that empower employees, elevate teams, and drive productivity; and</li><li>how to acknowledge hard realities while building genuine hope and resilience, avoiding toxic positivity that saps energy.</li></ul> Practical, research driven, and immediately applicable, Relational Energy shows leaders how small changes in language can create extraordinary impact, recharging people, teams, and entire organizations.

How to Beat Burnout and Ignite Your Team

Relational Energy

Cracking The Code

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