Conversational Intelligence

How Great Leaders Build Trust and Get Extraordinary Results

The key to success in life and business is to become a master at Conversational Intelligence. Judith Glaser presents a framework for knowing what kind of conversations trigger the lower, more primitive brain; and what activates higher-level intelligences such as trust, integrity, empathy, and good judgment.

avril 2016, env. 264 pages, Anglais
Taylor and Francis
978-1-62956-143-1

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