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Produkt vom BFSG ausgenommen: Hersteller ist Kleinstunternehmen

Serie Inteligencia Emocional HBR

Harvard Business Review

Conversaciones difíciles

&lt;p&gt;1 Cómo gestionar conversaciones difíciles en el trabajo. 2 Un plan de acción para esa conversación que intentas evitar. 3 En el fragor de una discusión, deja que oigan tu voz. 4 La mejor manera de plantear temas sensibles en una reunión virtual. 5 Cómo controlar las emociones antes de perder el control. 6 Cómo tener conversaciones difíciles sin perjudicar las relaciones. 7 Qué hacer después de una fuerte discusión en el trabajo. 8 Cómo dar feedback negativo. 9 Cómo tener conversaciones difíciles con tu jefe. 10 No dejes que los mecanismos de defensa de tu cerebro interfieran en tu feedback. 11 Cómo pueden los líderes abordar temas delicados en sus equipos. 12 Permite que tus trabajadores tengan debates acalorados.&lt;/p&gt;

"ONE OF THE MOST CAPTIVATING BOOKS I'VE READ IN YEARS" - Simon Alexander Ong Your most difficult experiences aren't setbacks. They're the starting points on your journey to harness your Unlimited potential. Once considered beyond help, Lewis Raymond Taylor turned around a life defined by trauma, addiction and incarceration into one of meaning, mastery, and multimillion dollar success. In Unlimited, he shares the secrets behind his journey to lasting success. Packed full of expert insights and inspirational wisdom, Unlimited will show you how to: <ul><li>Turn your inner critic into an inner coach</li><li>Dismantle your limiting beliefs</li><li>Take ownership of your life</li><li>Transform your fear of failure into a need for success </li></ul> You're not broken, you're just unfinished. This book is your next step to greatness.

Turn Your Adversity into an Asset

Unlimited

'A pulse-quickening adventure strewn with rich seams of myth, magic and mystery' - Kiran Millwood Hargrave, author of The Girl of Ink and Stars 'Five stars. It's just perfection' - Archie, aged 9 'Epic fantasy rooted in kindness and bursting with a rich mythology . . . the sort of wonderfully human hero children will cheer for. It feels like the start of something really special' - Rob Biddulph 'Fresh and original, this is a gripping fantasy adventure . . . Magnificent' - Liz Hyder, author of The Twelve. 'Quill is my new favourite hero. A thunderously good story' - Emma Carroll, author of Letters from the Lighthouse Quill and the Last Generation is the first in a spectacular epic fantasy trilogy from award-winning author C. M. Lewis. Perfect for readers of 9¿12 who love Skandar, Percy Jackson, and Cressida Cowell. A world without children is a world dying for a hero. No babies have been born for twelve years. No one knows why. Quill, a shy, ordinary, twelve-year-old boy, doesn't know the first thing about being a hero. But that changes the moment a mysterious young shapeshifter, in the form of a raven, opens his eyes to a world bursting with urgent magic and breathtaking danger. Quill must prepare for<ul><li>DRAGONS that guard the deepest secrets,</li><li>A MONSTROUS HOUND hunting lost souls and</li><li>A WATER HORSE of deadly beauty.</li></ul>Everyone believes Quill is the last generation's only hope. But to save everyone, he must be ready to face the King of Darkness in battle, and claim the Light of the World before time runs out. First he needs to find the courage to fight.

Quill and the Last Generation

A beautifully illustrated and comprehensive graphic history of Ukraine’s centuries-long struggle against Russian domination, from the Middle Ages to today’s devastating war, by an award-winning journalist and Ukrainian cultural historian The conflict between Russia and Ukraine began long before the 2014 war that led to the Russia’s invasion in 2022. The Ukrainian people have been subjected to systematic persecution and mass atrocities by Russian and Soviet authorities across centuries—from the linguicide of the Ukrainian language and censorship of literature in the 1860s to the Holomodor famine of the 1930s, and more.&nbsp; &nbsp; In A Brief History of a Long War, distinguished Ukrainian scholar, activist, and journalist Mariam Naiem presents a panoramic overview of the major moments in this longstanding conflict. Alongside gripping accounts of the historical foundation of the modern Ukrainian state as we know it today, Naiem seamlessly incorporates current narratives about the harrowing realities of war and the lengths citizens must go to survive.&nbsp; Featuring gorgeous illustrations by Ukrainian artists Yulia Vus and Ivan Kypibida, A Brief History of a Long War is an ode to the moments of resistance and resilience from the Ukrainian people in the face of Russia’s oppressive, colonial history.

Ukraine's Fight Against Russian Domination

A Brief History of a Long War

The Leadership Playbook for the Age of Shock

One Week to Live

Sustainable Development Goals Series

Building effective partnerships is essential for advancing the circular economy, yet it is also one of the greatest challenges of sustainability transitions. This book explores how diverse stakeholders, including governments, businesses, NGOs, academia, and civil society, can overcome fragmented efforts and establish long-term, systemic collaborations. Drawing on extensive research and real-world examples, the book provides a clear framework for understanding the building blocks, principles, and resilience mechanisms that facilitate effective partnerships. Practitioners will find practical tools and actionable strategies to design and sustain collaborations, and scholars will gain a unified theoretical perspective on governance and transition dynamics. By bridging academic and practical approaches, the book supports progress toward SDG 17: Partnerships for the Goals, demonstrating how cross-sectoral cooperation can drive circular and sustainable transformation.

Towards Systemic Change in the Circular Economy

Mastering Sustainable Partnerships

The need for resilience at organisational, department and individual level has never been greater. Geopolitical conflict, climate change, supply chain disruption and political instability are just a handful of the risks that leaders must mitigate to ensure stable business operation and optimum effectiveness. Project resilience refers to the ability of a project or initiative to anticipate, adapt and recover from unexpected challenges, disruptions or uncertainties. It involves the capacity to withstand shocks, maintain functionality in the face of adversity, and quickly recover to a stable state. Resilient projects underpin resilient organisations; a resilient organisation produces sustainable competitive advantage. This book offers a structured framework - the Project Resilience Maturity Model - to assess and enhance resilience in organisations. The authors begin by considering different approaches to project resilience, and by identifying potential tensions therein. In the second part, methods of sustaining project resilience are examined, focusing on the perspective of the project manager, personal responsibility and leadership. The latter part of the textbook provides practical tools and applications to assess and enhance project resilience. Throughout, the authors employ a pedagogical framework designed to ensure maximum effectiveness for students and practitioners. Chapters are organised to reflect the evolution of project resilience maturity and concepts are introduced in a sequential order that builds on what has come before, with Key Takeaways summarising each chapter's most critical points. Fictional case studies illustrate how topics can be implemented in a project management setting, while Key and Dormant Tensions highlight potential blind spots. Demystifying complex topics without sacrificing scholarly rigour, Project Resilience provides you with a strategic approach to ensuring projects are well-equipped to withstand uncertainties and adapt to dynamic conditions. It is the perfect textbook to support advanced Project Management and Organisational Resilience courses, and to provide practical methods for leading responsible organisations.

Navigating Tensions from Control to Transformation

Project Resilience

What AI Can’t Do Without You

The Human Advantage

'THE FUNNIEST BOOK YOU'LL EVER READ ABOUT GRIEF' MAGGIE SHIPSTEAD'PERFECTLY CAPTURES THE MESSINESS, HEARTACHE AND BEAUTY OF GRIEF' RED MAGAZINE'For years I'd known exactly who I was to Gabe. It was a long story but I could tell it confidently, like a bartender sharing a recipe for her signature cocktail. Now things were so jumbled, I didn't know where to begin...'When Julia's first-love-turned-close-friend Gabe, a successful indie musician, dies unexpectedly aged 29, Julia is launched into an intercontinental quest to recover the possessions he left with friends and acquaintances across the world.The search for these items leads Julia to Elizabeth, the last woman Gabe loved, in an interaction that leaves Julia with more questions than answers. Both women, it turns out, have something to hide, and soon find themselves engaged in a complex dance of withholding and revelation.Together, the two must reconcile their conflicting memories of Gabe and who he was to each of them...and who they now are to each other.From the Emmy Award-winning writer behind Hacks and Parks and Recreation,¿Loved One is a wise, witty and profoundly moving coming-of-age story with a powerful love at its heart, set to become an instant classic.

Loved One

Redefining Leadership for a High-Speed, High-Stakes World

The Six-in-One CEO

Understand and learn to respond to the global and local crises shaping the tourism industry. Crisis Management in Tourism by Kyriaki Glyptou is a comprehensive textbook designed for upper-level undergraduate and postgraduate students studying tourism, hospitality and event management. Aligned with modules on crisis management and sustainable tourism, it provides a structured framework for understanding how crises impact destinations, organizations and various stakeholders. Taking a multidimensional approach, this textbook explores why traditional crisis management models often fail in high-stakes tourism contexts. This textbook: -Examines nine interconnected dimensions in managing a crisis response: the legal, operational, financial, communication, strategic, reputational, political, ethical and human factors -Explores the contemporary challenges reshaping the industry, including climate change, geopolitical instability and community resistance to tourism -Includes real-world examples from VisitBritain, the Greek National Tourism Organization, TUI and Jet2, alongside crisis events such as the 2019 Australia wildfires &gt;This textbook equips students with the knowledge and practical skills needed to navigate crises, make decisions in dynamic, uncertain environments and build resilience in a rapidly changing global tourism industry.

Principles and Practices for Strategic and Resilient Planning

Crisis Management in Tourism

How to Think Differently about Thinking Differently

Smart Contrarians

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