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Conversaciones difíciles

&lt;p&gt;1 Cómo gestionar conversaciones difíciles en el trabajo. 2 Un plan de acción para esa conversación que intentas evitar. 3 En el fragor de una discusión, deja que oigan tu voz. 4 La mejor manera de plantear temas sensibles en una reunión virtual. 5 Cómo controlar las emociones antes de perder el control. 6 Cómo tener conversaciones difíciles sin perjudicar las relaciones. 7 Qué hacer después de una fuerte discusión en el trabajo. 8 Cómo dar feedback negativo. 9 Cómo tener conversaciones difíciles con tu jefe. 10 No dejes que los mecanismos de defensa de tu cerebro interfieran en tu feedback. 11 Cómo pueden los líderes abordar temas delicados en sus equipos. 12 Permite que tus trabajadores tengan debates acalorados.&lt;/p&gt;

Leadership has entered a new era-one where pressure doesn't arrive and leave but lingers. Where crises overlap. Where resilience is no longer optional, and connection alone is no longer enough.
 In Rally, former LVMH and Disney senior executive and global leadership advisor Greg Morley delivers a timely, deeply human guide to leading when uncertainty is constant and the stakes feel personal.
 Drawing on his own leadership journey and the powerful stories of twelve figures whose lives span genocide survival, entrepreneurial collapse, caregiving, terminal illness, and professional reinvention, Morley shows that resilience is not grit, toughness, or blind endurance. It is the ability to stay steady, connected, and clear-headed under pressure without leaving damage behind.
 Rally builds on the foundation of Morley's acclaimed first book, Bond, moving beyond belonging to answer a harder question: How do leaders mobilize people when the ground is shifting, and fear is close at hand?
 Each chapter offers practical, research-backed guidance for the moments leaders face most often and are least prepared for:
 How to stabilize yourself before mobilizing others
How to tell the truth without creating fear
How to hold perspective when stakes feel overwhelming
How to design support instead of playing hero
How to stay grounded when success changes the rules.



 Written with clarity, compassion, and hard-earned wisdom, Rally is a book about becoming reliable under pressure for your teams, your organization, and yourself. If you want to be more resilient, this book is for you.

A Guide to Building Resilience

Rally

"This debut is a gritty teen drama full of mature themes that unfurl in compassionate ways and will resonate with many readers...Heartbreaking and powerful." —Kirkus Reviews (starred review)Euphoria meets Girl in Pieces in this coming-of-age story of a girl trying to put a grief-stricken past behind her, only to be startled by the discovery of a long-lost sister who puts into question everything she thought she knew. Now in paperback!Amélie Cœur has never known what it truly means to be happy.She thought she’d found happiness once, in a love that ended in tragedy and nearly sent her over the edge. Now, at seventeen, Mel is beginning to piece her life back together. Under the supervision of Laurelle Child Services, the exclusive foster care agency that raised her, Mel is sober and living with a new family among Manhattan’s elite. It’s her last chance at adoption before she ages out of the system, and she promised, this time, she’ll try.But a casual relationship with a boy is turning into something she never intended for it to be, causing small cracks in her carefully constructed walls. Then the sister she has no memory of contacts Mel, unearthing complicated feelings about the past and what could have been.As the anniversary of the worst day of her life approaches, Mel must weather the rising tides of grief and depression before she loses herself, and those close to her, all over again.&nbsp;Praise for Not About a Boy:"Lucid and luminous." —ALA Booklist"Hollis’s powerful and compassionate debut novel is an intimate and nuanced portrayal of a resilient and troubled young woman’s journey toward self-acceptance...An emotionally rich and complex coming-of-age story. Amélie is a well-written character teenagers will understand and will want to root for." —School Library Journal (starred review)

Not About a Boy

Palgrave Macmillan Studies in Banking and Financial Institutions

This book introduces resilience-based concepts and high reliability organization (HRO) principles—adapted from disruption-prone industries—to improve risk management for tail or extreme events in U.S. globally systemically important banks (G-SIBs). HROs thrive in volatile environments by prioritizing adaptability, vigilance, resilience, and safety. Given that both G-SIBs and disruption-prone companies operate in increasingly uncertain and complex settings, there is a shared need for risk management techniques centered on resilience engineering to anticipate and mitigate unexpected extreme events. While G-SIBs are "too big to fail" and provide valuable insights into resilience in high-stakes scenarios, these approaches can benefit banks of all sizes facing similar risks.
The book explores the social world of banking and management, emphasizing the subjective nature of risk as people interpret events differently. Through surveys, interviews, and case studies, the research identifies growing interest in non-predictive risk methods for bank resilience. It recommends supplementing existing quantitative risk models with a transdisciplinary approach focused on non-predictive HRO principles to help banks prevent and mitigate extreme risks. The study finds that current G-SIB risk methods rely heavily on quantitative models, which may create a false sense of security. Additionally, extreme events are increasingly compound and often driven by human behavior. The book targets scholars and professionals seeking advances in resilience engineering within banking.

A Compound Integrative Risk Governance on the Management of Extreme Events

HRO Strategies for Resilient Risk Management in Banking

A Playbook for Drama-Proof Leadership

Conflict Without Casualties, Third Edition

Is it preferable to have a high income or more leisure time? To promote industrialisation and employment in a given territory, or preserve its environmental and landscape integrity? Realistically, each of these dimensions is important in defining individual and collective well-being, in which all these aspects should coexist in a truly balanced and sustainable development path at the local scale. An approach measuring well-being, and possibly, sustainable development, based solely on the economic sphere, is reductive and misleading as a policy-relevant tool. The complexity of the argument at stake requires refined approaches and more elaborate measures - than simple gross domestic product (GDP). It is possible to conceive truly sustainable economic policies relying only on instruments and indicators involving multiple dimensions, in turn promoting quality of life. Moreover, applications of this perspective at regional and local levels are important, as territories are the collecting agents guaranteeing and promoting processes of supra-individual utility, for example, environment quality or social cohesion. These institutions are responsible for the important role of outlining specific development policies for communities and the sustainable paths to be undertaken, with the aim of increasing the effective well-being of individuals. Following these assumptions, and on the basis of recent developments in the academic literature, this edited book debates extensively on these topics, offering an updated theoretical ground and pragmatic examples delineating an operational and coordinated evaluation of well-being that integrates the economic dimension with the environmental and social ones, thus assuring a more complete interpretation of complex (local) development paths.

Sustainability, Well-Being and Socio-Environmental Quality

Darkside
 Economics is a book about a different use of economics - as a weapon to coerce other economies or to defend them from coercion. There is intense interest in economic warfare which is much in the headlines today, but it has a long history of use and abuse.
The weapons covered include sanctions, embargoes, tariffs, technology restrictions, investment policy, financial tools and some other new instruments based on AI and crypto. We look at the history of these practices, explain how they work and estimate their effects, from the point of view of the aggressor, the target or other small countries. This includes strategic games, weapons retaliation, resilience-building, chokepoint mapping and supply chain management.
These tools often have negative economic effects, but they continue to be a central part of both diplomatic and military strategy, and they are happening in the trade wars all around us. Economists, policy-makers, students, the media and the informed public all need to understand them better. The radical ideas and intriguing stories in this short book will help them.

The Art of Economic Warfare

Darkside Economics

A silent epidemic is taking place. More and more frequently, executives and mid level leaders are experiencing the trauma of an unexpected professional exit and enforced silence, such as through an NDA (non-disclosure agreement). The cost in terms of identity disruption, personal and professional fall-out, with the erosion of self-worth can be paralyzing.But being told to 'zip it' is not the end of the story. Dr Claire Handby draws on years of top-level business experience, exposure and executive coach credentials, to set out a bold way forward.Reclaim your narrative, rediscover your agency and own your identity, to step boldly into the next chapter of your life and career with confidence.<ul> <li> The first book to address directly this growing but little-acknowledged business practice and its personal and professional impact. </li> <li> Includes case studies demonstrating the trajectory into positive career advancement </li> <li> Deals with both the emotional side and the practical aspects of this traumatic journey. </li> </ul>

The essential guide for those who’ve been professionally silenced

Zip It

Understand and learn to respond to the global and local crises shaping the tourism industry. Crisis Management in Tourism by Kyriaki Glyptou is a comprehensive textbook designed for upper-level undergraduate and postgraduate students studying tourism, hospitality and event management. Aligned with modules on crisis management and sustainable tourism, it provides a structured framework for understanding how crises impact destinations, organizations and various stakeholders. Taking a multidimensional approach, this textbook explores why traditional crisis management models often fail in high-stakes tourism contexts. This textbook: -Examines nine interconnected dimensions in managing a crisis response: the legal, operational, financial, communication, strategic, reputational, political, ethical and human factors -Explores the contemporary challenges reshaping the industry, including climate change, geopolitical instability and community resistance to tourism -Includes real-world examples from VisitBritain, the Greek National Tourism Organization, TUI and Jet2, alongside crisis events such as the 2019 Australia wildfires &gt;This textbook equips students with the knowledge and practical skills needed to navigate crises, make decisions in dynamic, uncertain environments and build resilience in a rapidly changing global tourism industry.

Principles and Practices for Strategic and Resilient Planning

Crisis Management in Tourism

Sell Smarter provides insights into the overlap between artificial and emotional intelligence, and the challenges leadership faces, especially in sales. Today's buyers and sellers stand at the threshold of transformation, equipped to harness data, empathy, and technology to elevate every interaction. In this new era of AI business models, decisions unfold with confidence and speed, driven by sharper insights and a richer understanding of what truly matters.Past distinctions between the characteristics of hunters and farmers are giving way to a dynamic fusion: the best sales professionals blend relentless drive with genuine care, adaptability, and self-awareness-qualities strengthened by both AI and emotional intelligence (EQ). Outdated professional selling labels don't define tomorrow's leaders; they champion progress, remain humble, and stay alert to innovations that not only enhance performance but also build lasting trust.Embrace this journey not as a shift in tactics, but as an awakening-one where every seller and buyer unlocks new levels of possibility. The future will reward those who combine insight with heart, technology with empathy, and strategy with authentic connection.

Sell Smarter

Principles for Leading Self, Teams, and Communities

The Leadership Compass

From the bestselling novelist, travel writer, and "master of the short story" (NPR) comes a brilliant new collection. The stories in The Vanishing Point are both exotic and domestic, their settings ranging from Hawaii to Africa and New England. Each focuses on life's vanishing points-a moment when seemingly all lines running through one's life converge, and one can see no farther, yet must deal with the implications. With the insight, subtlety, and empathy that has long characterized his work, Theroux has written deeply moving stories about memory, longing, and the passing of time, reclaiming his status, once again, as a master of the form. 'The most gifted, most prodigal writer of his generation' Jonathan Raban 'The most exciting contemporary practitioner of a literary tradition honed to elegantly crafted terseness by Somerset Maugham and Graham Greene. A terrific teller of tales and conjurer of exotic locales' Sunday Times

The Vanishing Point

From Ann Handley, Wall Street Journal bestselling author of Everybody Writes, comes a smart, timely, clear-eyed guide to knowing when to speed up, when to slow down, and when the shortcut costs more than it saves. You already know how to go fast. What nobody taught you is when not to. In ASAP: As SLOW As Possible, Ann Handley rebels against the false urgency baked into modern work and life—and shows you how to recognize Slowments: the moments when slowing down is not weakness, hesitation, or delay. It's the smarter move. Because when everyone has access to the same shortcuts, the real edge is knowing when not to take them. With research, brain science, vivid storytelling, and Handley’s signature wit, ASAP: As SLOW As Possible reveals the hidden speed traps that weaken our judgment, creativity, and original thinking—especially in an age when AI makes the fastest path feel like the smartest one—and gives you a practical way to know when speed is serving you and when it’s taking you farther from what matters. You'll discover: <ul><li>The Hasty Progress Illusion—why motion can feel like mastery, even when nothing lasting is taking hold</li><li>The ASAP Matrix—how to know exactly when to autopilot, when to pause, and when a moment deserves more of you</li><li>The six Slowments in life and in work—the pivotal moments when slowing down changes what happens next</li><li>How to protect your judgment in a world eager to outsource it</li><li>When choosing analog leads to sharper ideas, wiser decisions, more creative approaches, stronger relationships, and meaningful work</li><li>How to stop confusing speed with progress—and start choosing the pace the moment actually requires</li></ul> ASAP: As SLOW As Possible reveals slowness as a generative force and for the first time gives you a way to harness life’s most important slow moments. Not by doing less, opting out, or becoming the kind of person who ferments things in a shed. But by knowing when speed helps—and when it hollows out the very thing you hoped it would serve. It’s time to choose the long road when the shortcut costs too much.

When to Take the Long Road in a Shortcut World

ASAP: As Slow as Possible

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