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Produkt vom BFSG ausgenommen: Hersteller ist Kleinstunternehmen

Serie Inteligencia Emocional HBR

Harvard Business Review

Conversaciones difíciles

&lt;p&gt;1 Cómo gestionar conversaciones difíciles en el trabajo. 2 Un plan de acción para esa conversación que intentas evitar. 3 En el fragor de una discusión, deja que oigan tu voz. 4 La mejor manera de plantear temas sensibles en una reunión virtual. 5 Cómo controlar las emociones antes de perder el control. 6 Cómo tener conversaciones difíciles sin perjudicar las relaciones. 7 Qué hacer después de una fuerte discusión en el trabajo. 8 Cómo dar feedback negativo. 9 Cómo tener conversaciones difíciles con tu jefe. 10 No dejes que los mecanismos de defensa de tu cerebro interfieran en tu feedback. 11 Cómo pueden los líderes abordar temas delicados en sus equipos. 12 Permite que tus trabajadores tengan debates acalorados.&lt;/p&gt;

NATIONAL BESTSELLER • Dubbed "the Internet's librarian"— and now host of the relaunched Reading Rainbow — Mychal Threets invites all to take a look and find themselves at the library! Perfect for little readers who are regular visitors and those who might be stepping into the stacks for the first time. Welcome to the library! It’s a place just for you! There are activities, movies, games, and SO. MANY. STORIES. Best of all, it’s a place where you will always belong. Take a tour of the library with the internet’s favorite librarian, Mychal Threets! This heartwarming debut picture book from Mychal extends an invitation to anyone who could use a little library joy and a reminder that libraries are for everyone.

I'm So Happy You're Here: A Celebration of Library Joy

From the acclaimed filmmaker and Sunday Times bestselling author comes a frank, insightful and heartwarming exploration of the myriad issues surrounding contemporary motherhood. "It was the first time I'd ever signed 'Mummy', and it was a goodbye letter." "I feel so honoured to have carried you both for nine months and delivered you safely into the arms of your parents." "I knew I had to be in that little girl's life. The next time I got out, I never used drugs again." "As a refugee, I say to my daughter, 'You have been born in a safe place. Never take that for granted.'" After having her first child, Stacey Dooley had a new understanding of what family means - but not everyone's experience of motherhood is the same. In Dear Minnie, Stacey brings her trademark empathy and investigative skill to an entirely new 'frontline', exploring the varied perspectives of mothers of all experiences. Using letters that each mother has written to their child as her starting point, Stacey's frank, honest, and moving inquiry takes in experiences from pregnancy to birth and beyond, uncovering the messy truths and different emotional journeys women take, as well as the common bonds they all share. Dear Minnie shines a light on the quiet selflessness, resilience, pain, trauma, grief, and joy of every kind of mother, to tell a story that transcends culture and geography, and speaks to us all.

Conversations with Remarkable Mothers

Dear Minnie

You know you have more to offer, but you're tired of waiting for a seat at the table to prove it. Most emerging leaders feel stuck in a holding pattern, believing that their ability to make an impact is capped by their current title or the person above them on the org chart. But influence isn't a reward for a promotion. It's a muscle you build in the mundane, everyday moments of your current role.In 90 Days to Grow Your Influence Clay Scroggins, bestselling author of How to Lead When You're Not in Charge, provides a daily roadmap for the "not-in-charge" leader. Drawing from his foundational work on leveraging influence without authority, this 90-day reader helps you navigate the tension of having great responsibility but very little power.Each day is designed to be a "snackable" but substantial 5-minute read, perfect for your morning coffee or the commute to the office. Through a mix of relatable stories, leadership metaphors, and spiritually grounded reflections, you'll learn how to: <ul><li>Understand Identity: Secure your worth in who you are, not just what you do or what your business card says.</li><li>Lead Yourself: Master the disciplines of self-awareness and emotional intelligence.</li><li>Choose Positivity: Cultivate a resilient, solution-oriented mindset that shifts the energy of every room you enter.</li><li>Think Critically: Stop being a passive observer and start solving problems.</li><li>Reject Passivity: Take ownership of the ground you're standing on today.</li><li>Challenge Well: Influence the leaders above you with relational equity and wisdom.</li></ul>Whether you are a new hire, a middle manager, or an aspiring executive, this book is your daily reminder that your seat on the org chart doesn't define your impact. You have everything you need to start leading right where you are. Real influence starts here.

Daily Habits for Leading from Any Level

90 Days to Grow Your Influence

Understand and learn to respond to the global and local crises shaping the tourism industry. Crisis Management in Tourism by Kyriaki Glyptou is a comprehensive textbook designed for upper-level undergraduate and postgraduate students studying tourism, hospitality and event management. Aligned with modules on crisis management and sustainable tourism, it provides a structured framework for understanding how crises impact destinations, organizations and various stakeholders. Taking a multidimensional approach, this textbook explores why traditional crisis management models often fail in high-stakes tourism contexts. This textbook: -Examines nine interconnected dimensions in managing a crisis response: the legal, operational, financial, communication, strategic, reputational, political, ethical and human factors -Explores the contemporary challenges reshaping the industry, including climate change, geopolitical instability and community resistance to tourism -Includes real-world examples from VisitBritain, the Greek National Tourism Organization, TUI and Jet2, alongside crisis events such as the 2019 Australia wildfires &gt;This textbook equips students with the knowledge and practical skills needed to navigate crises, make decisions in dynamic, uncertain environments and build resilience in a rapidly changing global tourism industry.

Principles and Practices for Strategic and Resilient Planning

Crisis Management in Tourism

Always a Little Further is a motivational guide that distils hard-won lessons into practical, life-changing advice, inspired by the many interactions Billy has with people who ask what it means to lead, and what it takes. Always a Little Further harnesses clear life lessons from Billy's career - on the front line, and in front of, as well as behind, the camera, not to mention developing street smarts in his early years - showing how small, intentional actions can lay the groundwork for life-changing breakthroughs. Told in Billy's unique style, blending toughness with compassion, it will present a powerful message of self-acceptance, self-discipline, and sustainable ambition. A call to action for anyone ready to reclaim their potential - as Billy says, motivation needs to be grown like a muscle! Always a Little Further will teach readers to see success at life like an SAS mission - teaching adaption, flexibility and confidence in decision making.

10 lessons the SAS taught me about life

Further

This book explores the evolving role of EU State aid in an era defined by recurring crises and rapid policy shifts. Once a tool narrowly focused on correcting market failures, State aid now drives industrial strategy and resilience across the European Union. The book examines key developments in CJEU jurisprudence and European Commission practice, including the application of the Market Economy Investor Principle and the Altmark test. It analyses how State aid has responded to major challenges such as the COVID-19 pandemic, Russia's invasion of Ukraine, and the green transition, highlighting the impact of temporary frameworks and unprecedented regulatory flexibility. Drawing on detailed case studies from selected Member States, it identifies trends in aid design, notification, and allocation, offering insights into how national strategies intersect with EU rules. With a focus on legal and policy innovation, the book provides a timely and authoritative account of State aid's transformation. Essential reading for academics, practitioners, policymakers, and students, this book delivers a comprehensive understanding of how EU State aid is adapting to a turbulent geopolitical and economic landscape.

Correcting Market Failures and Building Resilience

Redefining EU State Aid Policy

A unique look at crisis leadership and the hard but invaluable lessons that can be learned in difficult and uncertain times. Our fascination with leadership runs deep and has done so for centuries - just witness the books on Nelson, Churchill and Thatcher. But what exactly are the attributes and competencies that separate those who lead effectively from those who won't, don't or can't? For many people, the acid test of true leadership comes during moments of crisis, when the stakes are highest and the decisions most difficult. It's no surprise, then, that our fascination with stories of leaders overcoming great adversity is endless. This interest has been exacerbated in recent years as every organization in the world has found itself in a crisis at some level, whether due to a collapse in sales, an unexpected spike in demand, a logistics nightmare or the sheer uncertainty that the Covid-19 pandemic wrought. Leading from the Frontline offers multiple perspectives of leadership from across multiple types of crisis. Each chapter tells the story of a leader who steered their organization through a particularly tumultuous period. It looks at the challenges they faced, the decisions they were forced to make, the personal pressures they encountered, the lessons they learned and the mistakes they made. It also examines how the crisis they responded to subsequently changed their organization or the environment in which they operate. Including issues of a medical, socio-political, environmental and military nature, while featuring a range of reputational crises case studies, Leading from the Frontline is essential reading for any leader to prepare their organization for uncertain futures.

Leadership Lessons from Times of Crisis

Leading from the Frontline

Passionately Transforming Management

A critical exploration of how passion can create more effective organizations, Passionately Transforming Management restores curiosity and joy to management education. Climate change and the rapidly shifting balance of global geo-political power are changing the conditions within which organizations operate, and big data and AI are altering the criteria for a successful manager. By critically disrupting existing literature on management in education, O'Doherty and Hjorth reimagine a syllabus for management and organization by drawing on research that shows how successful businesses and entrepreneurs are those that have followed their private passions. Authored by leading members of the management and organization studies community with a wealth of experience, this concise book exposes the diverse potential of management in contributing to business success by foregrounding how passion - be it for science fiction, computer games, drum and bass, poetry or football - is vital to become a reflexive and effective manager. This is the ideal book for researchers in search of playful alternatives and advances in management theory and practice, original teachings in organization studies and critical management studies, and regenerative university course outlines and reading lists.

A revolutionary, science-backed approach to living well from ABC News chief medical correspondent and cardiologist Dr. Tara Narula, that bridges the gap between our physical and mental health to show how resilience is the key to both. As the number one leading cause of death in the United States, heart disease has several common prescriptions from cardiologists, such as medication, surgery, diet, and exercise. There is, however, one treatment that is consistently overlooked: resilience. We need resilience to get us to face new diagnoses, to show up to doctor’s appointments, to take those medications, to make it through surgery (and to recover from it), and to stick to that diet or new workout plan. That’s where this paradigm-shifting book comes in, connecting the worlds of medicine and psychology. Its application goes beyond heart disease to other difficult diagnoses and traumatic health events, and overall well-being. Over the course of her decades-long career as a board-certified cardiologist and journalist, Dr. Narula noticed there was something missing in patient care: the need to address mental health alongside physical health. To thrive when faced with a medical challenge, a patient must be mentally prepared to face it. This realization transformed Dr. Narula’s career and led her down an eye-opening path, studying landmark medical trials and the latest advancements in the field as well as interviewing patients, doctors, researchers, and thought leaders. The Healing Power of Resilience is the culmination of this work, offering practical tools to build your resilience, which Dr. Narula calls the “Resilience Response.” Challenging situations can lead to a stress reaction in the body. Learning to practice the “Resilience Response” when that happens can mitigate it, and therefore help prevent disease, promote healing, and improve quality of life. This set of tools leads you to the following: an acceptance of your situation; a flexible mindset; a change in lifestyle; an ability to face fears; a pursuit of purpose; a hopeful outlook on the future; a commitment to seeking connection; embracing a love of self and others. Through scientific research, pioneering medical journalism, and personal stories, this book presents a revolutionary new approach to living well—whether you're facing a health challenge or simply striving for a healthier life at any age.

A New Prescription for Health and Well-Being

The Healing Power of Resilience

'Deeply moving and necessary'ANNE ENRIGHT'A must-read'iPAPER'Original and heart-warming' LINDSEY HILSUM'Remarkable ... the perfect antidote to our times'CHRISTINA LAMBFrom the Orwell Prize-winning author of My Fourth Time, We Drownedcomes a powerful account of human resilience, capturing our capacity for love and connection against all odds.We live in an era defined by crisis - whether it be war and displacement, or climate collapse and rapidly widening inequality. Acclaimed international correspondent Sally Hayden has spent her career covering some of the darkest moments of our time, and yet even in the face of unimaginable adversity, she's witnessed the love and care of everyday people.Hayden introduces us to a couple separated by the Russian invasion of Ukraine and a mother in northeast Nigeria who risks everything to save her daughter from forced marriage to Boko Haram militants. We meet a group of Syrian women searching tirelessly for their missing spouses and children, while launching a call for justice, and learn about letters from the bereaved to the dead, still being written over a decade after the tsunami that devastated Japan.In stories that crisscross the globe, from Uganda to Lebanon, Rwanda to Iraq, Hayden asks us: what if news was recounted through the actions people take for those they love? Would it become harder to dehumanise those who seem different to us? This is Also a Love Story dares us to recognise how love can be found in even the most difficult of times, and to question what might be needed to create a better world.'Moving ... Hayden is an excellent journalist'SUNDAY TIMES'Beautiful, painful and in many ways restorative ... I recommend it highly'MARIAN KEYES, author of My Favourite Mistake'A beautiful meditation on love ... [Hayden] is our most vital journalist'IRISH TIMES'Shows us that in the midst of war, around the most acute suffering, there is also tremendous heroism' NATHAN THRALL, author of A Day in the Life of Abed Salama'A reporter of the first order ... A searching, deeply moving work' JONATHAN BLITZER, author of Everyone Who Is Gone Is Here'Hayden uncovers miracles. She may be one herself' ALEX PERRY, author of Blood Will Flow

Searching for Good in a Divided World

This is Also a Love Story

From the bestselling novelist, travel writer, and "master of the short story" (NPR) comes a brilliant new collection. The stories in The Vanishing Point are both exotic and domestic, their settings ranging from Hawaii to Africa and New England. Each focuses on life's vanishing points-a moment when seemingly all lines running through one's life converge, and one can see no farther, yet must deal with the implications. With the insight, subtlety, and empathy that has long characterized his work, Theroux has written deeply moving stories about memory, longing, and the passing of time, reclaiming his status, once again, as a master of the form. 'The most gifted, most prodigal writer of his generation' Jonathan Raban 'The most exciting contemporary practitioner of a literary tradition honed to elegantly crafted terseness by Somerset Maugham and Graham Greene. A terrific teller of tales and conjurer of exotic locales' Sunday Times

The Vanishing Point

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