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Produkt vom BFSG ausgenommen: Hersteller ist Kleinstunternehmen

Serie Inteligencia Emocional HBR

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Conversaciones difíciles

&lt;p&gt;1 Cómo gestionar conversaciones difíciles en el trabajo. 2 Un plan de acción para esa conversación que intentas evitar. 3 En el fragor de una discusión, deja que oigan tu voz. 4 La mejor manera de plantear temas sensibles en una reunión virtual. 5 Cómo controlar las emociones antes de perder el control. 6 Cómo tener conversaciones difíciles sin perjudicar las relaciones. 7 Qué hacer después de una fuerte discusión en el trabajo. 8 Cómo dar feedback negativo. 9 Cómo tener conversaciones difíciles con tu jefe. 10 No dejes que los mecanismos de defensa de tu cerebro interfieran en tu feedback. 11 Cómo pueden los líderes abordar temas delicados en sus equipos. 12 Permite que tus trabajadores tengan debates acalorados.&lt;/p&gt;

Darkside
 Economics is a book about a different use of economics - as a weapon to coerce other economies or to defend them from coercion. There is intense interest in economic warfare which is much in the headlines today, but it has a long history of use and abuse.
The weapons covered include sanctions, embargoes, tariffs, technology restrictions, investment policy, financial tools and some other new instruments based on AI and crypto. We look at the history of these practices, explain how they work and estimate their effects, from the point of view of the aggressor, the target or other small countries. This includes strategic games, weapons retaliation, resilience-building, chokepoint mapping and supply chain management.
These tools often have negative economic effects, but they continue to be a central part of both diplomatic and military strategy, and they are happening in the trade wars all around us. Economists, policy-makers, students, the media and the informed public all need to understand them better. The radical ideas and intriguing stories in this short book will help them.

The Art of Economic Warfare

Darkside Economics

From Ann Handley, Wall Street Journal bestselling author of Everybody Writes, comes a smart, timely, clear-eyed guide to knowing when to speed up, when to slow down, and when the shortcut costs more than it saves. You already know how to go fast. What nobody taught you is when not to. In ASAP: As SLOW As Possible, Ann Handley rebels against the false urgency baked into modern work and life—and shows you how to recognize Slowments: the moments when slowing down is not weakness, hesitation, or delay. It's the smarter move. Because when everyone has access to the same shortcuts, the real edge is knowing when not to take them. With research, brain science, vivid storytelling, and Handley’s signature wit, ASAP: As SLOW As Possible reveals the hidden speed traps that weaken our judgment, creativity, and original thinking—especially in an age when AI makes the fastest path feel like the smartest one—and gives you a practical way to know when speed is serving you and when it’s taking you farther from what matters. You'll discover: <ul><li>The Hasty Progress Illusion—why motion can feel like mastery, even when nothing lasting is taking hold</li><li>The ASAP Matrix—how to know exactly when to autopilot, when to pause, and when a moment deserves more of you</li><li>The six Slowments in life and in work—the pivotal moments when slowing down changes what happens next</li><li>How to protect your judgment in a world eager to outsource it</li><li>When choosing analog leads to sharper ideas, wiser decisions, more creative approaches, stronger relationships, and meaningful work</li><li>How to stop confusing speed with progress—and start choosing the pace the moment actually requires</li></ul> ASAP: As SLOW As Possible reveals slowness as a generative force and for the first time gives you a way to harness life’s most important slow moments. Not by doing less, opting out, or becoming the kind of person who ferments things in a shed. But by knowing when speed helps—and when it hollows out the very thing you hoped it would serve. It’s time to choose the long road when the shortcut costs too much.

When to Take the Long Road in a Shortcut World

ASAP: As Slow as Possible

We live in the Age of Shock, an era in which the interval between global crises has collapsed to zero and human biology is overwhelmed by an exponential torrent of data. Leaders who don't respond effectively face a stark reality: neither they nor their organizations will keep up for long.Through his own remarkable story of survival, Chaim Oren teaches leaders to abandon the outdated myth of resilience--'bouncing back'--and instead learn how to rise forward. Instead of trying to withstand shocks, he shows how to convert the kinetic force of continuous disruption into upward momentum.This is a clear-eyed, highly actionable blueprint that transforms wellbeing into the mission-critical, load-bearing infrastructure required to survive the biological and organizational friction of our time.

The Leadership Playbook for the Age of Shock

One Week to Live

You know you have more to offer, but you're tired of waiting for a seat at the table to prove it. Most emerging leaders feel stuck in a holding pattern, believing that their ability to make an impact is capped by their current title or the person above them on the org chart. But influence isn't a reward for a promotion. It's a muscle you build in the mundane, everyday moments of your current role.In 90 Days to Grow Your Influence Clay Scroggins, bestselling author of How to Lead When You're Not in Charge, provides a daily roadmap for the "not-in-charge" leader. Drawing from his foundational work on leveraging influence without authority, this 90-day reader helps you navigate the tension of having great responsibility but very little power.Each day is designed to be a "snackable" but substantial 5-minute read, perfect for your morning coffee or the commute to the office. Through a mix of relatable stories, leadership metaphors, and spiritually grounded reflections, you'll learn how to: <ul><li>Understand Identity: Secure your worth in who you are, not just what you do or what your business card says.</li><li>Lead Yourself: Master the disciplines of self-awareness and emotional intelligence.</li><li>Choose Positivity: Cultivate a resilient, solution-oriented mindset that shifts the energy of every room you enter.</li><li>Think Critically: Stop being a passive observer and start solving problems.</li><li>Reject Passivity: Take ownership of the ground you're standing on today.</li><li>Challenge Well: Influence the leaders above you with relational equity and wisdom.</li></ul>Whether you are a new hire, a middle manager, or an aspiring executive, this book is your daily reminder that your seat on the org chart doesn't define your impact. You have everything you need to start leading right where you are. Real influence starts here.

Daily Habits for Leading from Any Level

90 Days to Grow Your Influence

A practical, clever, down-to-earth guide to making decisions big or small, fast—from writer, journalist, and nationally acclaimed decision coach Nell McShane Wulfhart. We are drowning in choices—from major life decisions like whether to move, marry, or change careers, to relentless daily dilemmas about what to wear, eat, say, or do. In a world that glorifies optimization and “smart” choices, we’ve wound up paralyzed, deferring, deliberating, and overthinking to the point of exhaustion.&nbsp; Decision-making has become a source of stress instead of empowerment. Nell McShane Wulfhart is here to change that. In Decide in an Hour, she tackles the epidemic of indecision head-on and offers readers a lifeline: the tools to make better choices quickly, without feeling guilty, spiraling, or second-guessing. In this book, Wulfhart teaches us how to: <ul><li>identify the decision we’re actually making (a shockingly common obstacle)</li><li>eliminate noise and make the call—fast</li><li>follow through with confidence, even when others disagree</li><li>make the most common major life choices (career, relationships, kids, where to live) through the use of a decision-making field guide</li></ul> Equal parts wise, warm, and no-nonsense, Decide in an Hour offers clarity and momentum for how to start making smart, confident decisions today.

The Handbook for Making Better Decisions Faster

Decide in an Hour

A silent epidemic is taking place. More and more frequently, executives and mid level leaders are experiencing the trauma of an unexpected professional exit and enforced silence, such as through an NDA (non-disclosure agreement). The cost in terms of identity disruption, personal and professional fall-out, with the erosion of self-worth can be paralyzing.But being told to 'zip it' is not the end of the story. Dr Claire Handby draws on years of top-level business experience, exposure and executive coach credentials, to set out a bold way forward.Reclaim your narrative, rediscover your agency and own your identity, to step boldly into the next chapter of your life and career with confidence.<ul> <li> The first book to address directly this growing but little-acknowledged business practice and its personal and professional impact. </li> <li> Includes case studies demonstrating the trajectory into positive career advancement </li> <li> Deals with both the emotional side and the practical aspects of this traumatic journey. </li> </ul>

The essential guide for those who’ve been professionally silenced

Zip It

The need for resilience at organisational, department and individual level has never been greater. Geopolitical conflict, climate change, supply chain disruption and political instability are just a handful of the risks that leaders must mitigate to ensure stable business operation and optimum effectiveness. Project resilience refers to the ability of a project or initiative to anticipate, adapt and recover from unexpected challenges, disruptions or uncertainties. It involves the capacity to withstand shocks, maintain functionality in the face of adversity, and quickly recover to a stable state. Resilient projects underpin resilient organisations; a resilient organisation produces sustainable competitive advantage. This book offers a structured framework - the Project Resilience Maturity Model - to assess and enhance resilience in organisations. The authors begin by considering different approaches to project resilience, and by identifying potential tensions therein. In the second part, methods of sustaining project resilience are examined, focusing on the perspective of the project manager, personal responsibility and leadership. The latter part of the textbook provides practical tools and applications to assess and enhance project resilience. Throughout, the authors employ a pedagogical framework designed to ensure maximum effectiveness for students and practitioners. Chapters are organised to reflect the evolution of project resilience maturity and concepts are introduced in a sequential order that builds on what has come before, with Key Takeaways summarising each chapter's most critical points. Fictional case studies illustrate how topics can be implemented in a project management setting, while Key and Dormant Tensions highlight potential blind spots. Demystifying complex topics without sacrificing scholarly rigour, Project Resilience provides you with a strategic approach to ensuring projects are well-equipped to withstand uncertainties and adapt to dynamic conditions. It is the perfect textbook to support advanced Project Management and Organisational Resilience courses, and to provide practical methods for leading responsible organisations.

Navigating Tensions from Control to Transformation

Project Resilience

'I came to realise my mother was a lioness. She was soft and strong at the same time and had the gentlest of hearts.' - Sean Hepburn FerrerThe deeply personal, official biography of Audrey Hepburn, full of untold stories exclusive photos and cherish memories from her son Sean Hepburn Ferrer, one of the people who knew her best.Audrey Hepburn was many things. She was a child survivor of the Second World War. She was a symbol of timeless style. She played a runaway princess, an eccentric socialite and a nun struggling with her faith. But perhaps her greatest contribution to the world was as a selfless humanitarian in the final years of her life.For Sean Hepburn Ferrer, Audrey was also his mother. In INTIMATE AUDREY, he candidly recounts how the shy 'girl from across the landing' became the star we remember and love today. Featuring never-before-seen photographs and excerpts from her personal letters, this book is an intimate portrait of Audrey: as an icon, as a mother and as an altruist who drew on her own experience of hunger and suffering to advocate fiercely for children in war-torn countries.Audrey shines in this moving portrait of a mother by her son; a visionary woman who continues to defy all expectations decades after her death.

The Authorised Biography

Intimate Audrey

A path for building wealth from the self-made Jamaican-Canadian billionaireWhat are the odds that a boy born into poverty on a small Caribbean island in the 1950s would rise to become one of the world’s few Black billionaires—standing alongside global icons like Michael Jordan, Oprah Winfrey, Jay-Z and Rihanna? Against staggering odds, Michael Lee-Chin did exactly that.In The Way of Wealth, Lee-Chin tells the extraordinary story of how discipline, patience and clear principles—not luck—shaped his ascent. Born in Jamaica, he arrived in Canada in 1970 to study civil engineering, only to pivot years later into financial advising. What followed was a bold bet on himself: he acquired a struggling mutual fund company for $200,000 and transformed it into a financial powerhouse managing more than $15 billion in assets at its peak. Today, his business empire includes financial services, insurance, tourism, agriculture, consumer goods and services, real estate development, energy and targeted radionuclide therapy.At the heart of Lee-Chin’s journey is a simple, disciplined “recipe” he has followed for decades—one that guided every major decision and protected him through volatility, risk and uncertainty. In The Way of Wealth, he distills those hard-won lessons into clear, practical principles anyone can apply, regardless of background or starting point.This is a book about more than money. It’s about conviction over impulse, patience over speculation and building real, meaningful wealth one deliberate decision at a time. No matter where you are today, The Way of Wealth offers a path forward and a reminder that prosperity is not inherited, it can be built.

Stories and Strategies on My Path to a Billion

The Way of Wealth

Advising CEOs for decades and having served as BCG's CEO for nine years, Rich Lesser spent a career in the rooms where high-stakes business decisions get made. In The Six-in-One CEO, he invites you into those rooms as he defines the six roles a modern CEO must play, and what it takes to play them well.The CEO's job has changed more in this decade than at any point in modern business history. Shocks arrive faster and overlap. AI is permeating every corner of the enterprise. Trust is harder to build and easier to lose. Geopolitics are upending business as usual. Employees are facing a new host of stressors. Today's leaders must navigate all this while delivering growth and building organizations for the long term.To explore these challenges, Lesser, now BCG's Global Chair, had candid conversations with more than two dozen leading CEOs, including Arvind Krishna of IBM, Carol Tomé of UPS, Christophe Fouquet of ASML, Doug McMillon of Walmart, Maria Black of ADP, Nicolas Hieronimus of L'Oréal, and Young Liu of Foxconn.Their stories, BCG's insights, and Lesser's own experience converge on six roles CEOs must now embrace: chief vitality officer, chief learning officer, chief statesman, chief resilience officer, chief trust officer, and chief well-being officer.Avoiding the checklists and playbooks often found in traditional business books, Lesser closes each chapter with personal memos to CEOs offering practical advice on navigating the six roles based on real-world examples. He also offers his take on the critical leadership traits that CEOs often underestimate, along with his holistic view on legacy.Reflective about what leadership has always required and exacting about what this era now demands, The Six-in-One CEO is grounded in real decisions rather than theory, written by a leader who has done the job, and leveraging BCG's vast experience. It's essential reading for CEOs, senior executives, rising leaders, and anyone responsible for guiding organizations in this extraordinary period of change.

Redefining Leadership for a High-Speed, High-Stakes World

The Six-in-One CEO

Understand and learn to respond to the global and local crises shaping the tourism industry. Crisis Management in Tourism by Kyriaki Glyptou is a comprehensive textbook designed for upper-level undergraduate and postgraduate students studying tourism, hospitality and event management. Aligned with modules on crisis management and sustainable tourism, it provides a structured framework for understanding how crises impact destinations, organizations and various stakeholders. Taking a multidimensional approach, this textbook explores why traditional crisis management models often fail in high-stakes tourism contexts. This textbook: -Examines nine interconnected dimensions in managing a crisis response: the legal, operational, financial, communication, strategic, reputational, political, ethical and human factors -Explores the contemporary challenges reshaping the industry, including climate change, geopolitical instability and community resistance to tourism -Includes real-world examples from VisitBritain, the Greek National Tourism Organization, TUI and Jet2, alongside crisis events such as the 2019 Australia wildfires &gt;This textbook equips students with the knowledge and practical skills needed to navigate crises, make decisions in dynamic, uncertain environments and build resilience in a rapidly changing global tourism industry.

Principles and Practices for Strategic and Resilient Planning

Crisis Management in Tourism

Instant Top 10 Business Bestseller at WHSmith Top 10 Best Leadership Books of 2025 from LeadershipNow Top 11 Leadership Books of 2025, Next Big Idea Club The Psychology of Leadership offers a revelatory fresh take on business leadership through the lens of groundbreaking research in positive, sports, and personality psychology. Witty, conversational, and personal, The Psychology of Leadership blends research, fascinating true stories, humor, and self-improvement advice to deliver simple yet powerful principles to master the mental game of leadership. Leaders will develop what feels like mind-reading abilities for interpreting workplace personalities, hidden motivations, and group dynamics. They will learn how to: - Inspire their organization to move mountains. - Improve their ability to listen, communicate and, when necessary, persuade. - Dramatically improve their own mindset and resilience. Now part of the Harriman House Essentials Collection, a series showcasing the very best of business and finance books.

Harriman House Essentials

The Psychology of Leadership

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