The book shows how to create high-performance teams and lead them successfully through crises. It demonstrates how Daniel Goleman's emotional intelligence model and Bruce Tuckman's team-build model (forming, storming, norming, and performing) were applied to form a Blue Shark Team that was a success story during the COVID-19 pandemic.
octobre 2021, env. 261 pages, Anglais
Taylor and Francis
978-1-03-206295-2
Taylor and Francis
978-1-03-206295-2