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Costa R: Beyond Words

Beyond Words

The Art of Influence

A unique look at crisis leadership and the hard but invaluable lessons that can be learned in difficult and uncertain times. Our fascination with leadership runs deep and has done so for centuries - just witness the books on Nelson, Churchill and Thatcher. But what exactly are the attributes and competencies that separate those who lead effectively from those who won't, don't or can't? For many people, the acid test of true leadership comes during moments of crisis, when the stakes are highest and the decisions most difficult. It's no surprise, then, that our fascination with stories of leaders overcoming great adversity is endless. This interest has been exacerbated in recent years as every organization in the world has found itself in a crisis at some level, whether due to a collapse in sales, an unexpected spike in demand, a logistics nightmare or the sheer uncertainty that the Covid-19 pandemic wrought. Leading from the Frontline offers multiple perspectives of leadership from across multiple types of crisis. Each chapter tells the story of a leader who steered their organization through a particularly tumultuous period. It looks at the challenges they faced, the decisions they were forced to make, the personal pressures they encountered, the lessons they learned and the mistakes they made. It also examines how the crisis they responded to subsequently changed their organization or the environment in which they operate. Including issues of a medical, socio-political, environmental and military nature, while featuring a range of reputational crises case studies, Leading from the Frontline is essential reading for any leader to prepare their organization for uncertain futures.

Leadership Lessons from Times of Crisis

Leading from the Frontline

Managing the Future: Sustainability Leadership in Energy offers an invaluable guide on how to lead sustainability within the energy sector by presenting real-world experiences of leaders who have successfully integrated sustainability into their operations. The book outlines the framework provided by the United Nations' 17 Sustainable Development Goals (SDGs), emphasizing practical strategies for achieving these goals. The book delves into various aspects, including Sustainability and ESG reporting, the intersection of Sustainability and Geoscience, and effective communication, vision, and strategy setting. It also highlights the contributions of academic leaders in advancing the 2030 UN Sustainability Agenda, and provides narratives from other sectors to illustrate common challenges and opportunities in corporate sustainability initiatives.

Sustainability Leadership in Energy

Managing the Future

The Leadership Playbook for the Age of Shock

One Week to Live

A Memoir of Hollywood Heartbreak, Hard Passes, and Non-Vegan Deliciousness

Ice Cream Man

Game Changer Publishing

How to Build Self-Leading Teams in the Midst of Chaos

The Inspire Code

Transform your leadership outcomes by changing these everyday words From A to THE: The Psycholinguistic Approach to Leadership, Ryan Avery, the 2012 world champion of public speaking and trained organizational psychologist, reveals how small shifts in everyday language create monumental changes in leadership outcomes. Drawing on linguistic data, original research, and real-world stories gathered over the last decade, Avery identifies the specific words that erode trust and weaken authority. The book blends science and storytelling to show why certain common words kill momentum, spark confusion, or undermine connection, and what to say instead. Avery provides replacement language designed to drive clarity, commitment, and trust. Each of the words is examined through psycholinguistic research, giving leaders evidence-based strategies to communicate with greater influence and impact across every interaction. Readers will also discover: <ul> <li>Evidence-based explanations of how specific word choices shape perception, trust, and team motivation in leadership contexts</li> <li>Practical replacement language leaders can adopt immediately to strengthen authority and build deeper connection with their teams</li> <li>Real-world stories from coaching executives, leadership teams, and C-suite professionals across multiple industries over the last decade</li> <li>Psycholinguistic frameworks that connect everyday language patterns to measurable changes in leadership clarity and team commitment</li> </ul> Ideal for CEOs, executives, and leaders at every organizational level, From A to THE provides the research-backed approach to communication that replaces counterproductive language habits with precise, influence-driven alternatives, helping leaders build trust, create clarity, and inspire commitment through the words they choose daily.

The Psycholinguistic Approach to Leadership

From A to THE

Concise Advice

The future of leadership has one word at its core: empathy. In an increasingly complex and uncertain world, leadership is no longer just about strategy, targets or authority. It is about creating environments where people feel understood, trusted and motivated to perform at their best - even when difficult decisions must be made. Drawing on a global review of 42 academic studies, the book shows how empathetic leadership strengthens trust, improves wellbeing, enhances creativity and drives sustainable performance. It challenges the myth that empathy is a 'soft' skill, revealing instead how it supports clear judgment, accountability and effective decision-making under pressure. Blending research with practical insight and real-world examples, the book offers leaders a grounded framework for navigating challenges, engaging teams and building cultures where people and performance thrive together. Great leaders are not remembered for the sales targets they made - but for how they made people feel, the decisions they stood by and the legacy they leave behind.

Achieving the Empathetic Edge

The Leadership Book

You know you have more to offer, but you're tired of waiting for a seat at the table to prove it. Most emerging leaders feel stuck in a holding pattern, believing that their ability to make an impact is capped by their current title or the person above them on the org chart. But influence isn't a reward for a promotion. It's a muscle you build in the mundane, everyday moments of your current role.In 90 Days to Grow Your Influence Clay Scroggins, bestselling author of How to Lead When You're Not in Charge, provides a daily roadmap for the "not-in-charge" leader. Drawing from his foundational work on leveraging influence without authority, this 90-day reader helps you navigate the tension of having great responsibility but very little power.Each day is designed to be a "snackable" but substantial 5-minute read, perfect for your morning coffee or the commute to the office. Through a mix of relatable stories, leadership metaphors, and spiritually grounded reflections, you'll learn how to: <ul><li>Understand Identity: Secure your worth in who you are, not just what you do or what your business card says.</li><li>Lead Yourself: Master the disciplines of self-awareness and emotional intelligence.</li><li>Choose Positivity: Cultivate a resilient, solution-oriented mindset that shifts the energy of every room you enter.</li><li>Think Critically: Stop being a passive observer and start solving problems.</li><li>Reject Passivity: Take ownership of the ground you're standing on today.</li><li>Challenge Well: Influence the leaders above you with relational equity and wisdom.</li></ul>Whether you are a new hire, a middle manager, or an aspiring executive, this book is your daily reminder that your seat on the org chart doesn't define your impact. You have everything you need to start leading right where you are. Real influence starts here.

Daily Habits for Leading from Any Level

90 Days to Grow Your Influence

people way prints

Do you ever struggle to say the right thing, connect with people, or feel confident in conversations? Strong people skills can change everything-your friendships, your confidence, your work life, your relationships, and the way others respond to you. In a world where communication matters more than ever, knowing how to speak clearly, listen deeply, understand people, and build trust is a powerful advantage. People Skills is a practical, easy-to-follow guide designed to help you communicate better, feel more confident around others, and create stronger, healthier relationships in everyday life. Inside this book, you will discover how to: Communicate with more clarity and confidence Start and continue better conversations Listen in a way that makes people feel valued Read people more accurately through words, tone, and behavior Build trust naturally without forcing connection Handle awkward moments and difficult conversations Develop stronger social confidence Improve relationships at work, home, friendship, and daily life Understand emotions-yours and others'-with more wisdom &gt;This book is written in a simple, practical, and encouraging style, making it perfect for adults, students, professionals, introverts, shy people, leaders, entrepreneurs, and anyone who wants to become better with people. Whether you want to improve your conversations, become more socially confident, build better relationships, or understand people on a deeper level, People Skills gives you the tools to grow step by step. Your success with people starts with how you communicate. Start building stronger connections today.

Master Communication, Build Confidence, and Create Stronger Relationships

PEOPLE SKILLS

Sus empleados funcionan con software de la Edad de Piedra. Si lidera en sintonía con ese software, obtendrá lealtad, compromiso y rendimiento. Si lidera en contra, obtendrá resentimiento, renuncia silenciosa y rotación.En *El Gerente Tribal*, Peter Burchardt se apoya en la psicología evolutiva y ocho años en Procter &amp; Gamble para revelar el antiguo sistema operativo detrás de cada dinámica laboral. Muestra por qué la equidad es la fuerza más poderosa en la gestión, por qué las personas necesitan tareas completas, por qué su trabajo es hacer exitosa a su gente, por qué gritar nunca funciona, por qué debe promover internamente, por qué los sistemas de bonificación suelen fracasar, y cómo manejar la conversación más difícil: cuando alguien no encaja.Este no es otro libro de teoría del liderazgo. Es una guía práctica para liderar personas reales en organizaciones reales.

Liderar personas como la evolución lo concibió

El Gerente Tribal

A fresh and life-affirming vision of management as one of the most meaningful jobs you didn't know you had—revealing how growing your employees is the key to fueling the bottom line and fueling your soul—from an acclaimed author and beloved NYU Stern professor. What does it feel like to be a boss who meant something, grew someone, and did something bigger than themselves? Good bosses manage people, not just performance—and leave behind legacies while boosting their organization’s bottom line. NYU Stern School of Business professor Dr. Dolly Chugh calls this sacred work. In The Good Boss Project, Dolly uses leads from employees to track down managers known to be good bosses. By interviewing both the manager and the people who work for them, she unpacks how good bosses refuse to choose between high standards for performance and high standards for humanity. You will meet managers in small startups, big companies, the military, investment banking, and even a lice removal clinic…as well as a meditation guru, Broadway and Hollywood director, and March Madness championship basketball coach. Grounded in a sense of purpose, each offers a vulnerable peek into their inner lives as a manager, including what works on the good days (and what doesn’t on the bad days). Drawing on these stories plus the latest research from social psychology, organizational behavior, and behavioral economics, Chugh shows how to get more developmental value from delegation, spend less time solving your people’s problems and more time empowering them to solve their own, create a culture that serves as the emotional DNA for teams, and be the employer people say they will follow anywhere. Along the way, she equips you with the concrete skills you need (today) to be the good boss that (amazing) people want to work (hard) for and deliver (extraordinary) results for. Being a good boss is sacred work. The kind that leaves a legacy. Whether you’re a new manager, a not-so-new manager, or a seen-it-all manager, The Good Boss Project is your pep talk and toolkit for becoming the boss you mean to be.

Becoming the Manager You Mean to Be

The Good Boss Project

6-Minute Smarts

Who's got time for emotional intelligence when there's work to be done? Well, you, actually, if you want to get the best out of your team. Because business is basically about people, so developing your soft skills will help you get better results, faster.Anne Taylor sets out a practical, no-nonsense approach to building better relationships and more effective communication for anyone who's not a natural 'people person', but understands that getting more emotionally intelligent as a leader is the smart thing to do. And you can make a difference in just 6 minutes!

No-Fluff Soft Skills

Beyond Words

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