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Martin D: Bears & Mosquitoes

Bears & Mosquitoes

Building Trusted AI from the Inside Out - A Field Guide to AI That Earns Its Keep

Turn AI investment into scalable business impact by enabling your workforce to build the solutions they actually need. From AI Users to Solution Builders is a strategic guide for senior AI, technology, and transformation leaders who want to move beyond underperforming, centralized AI initiatives, and unlock real enterprise value. As organizations struggle to translate AI into measurable results, this book shows how shifting from top-down deployment to workforce-led solution building creates faster adoption, stronger ROI, and sustained innovation. Written by experienced AI leader Wei Manfredi, this book combines strategic insight with practical execution. It draws clear parallels between failed digital transformation efforts and current AI adoption challenges, while demonstrating how natural language interfaces are reshaping access to AI. By enabling non-technical professionals to design their own tools, organizations can embed AI directly into workflows, decision-making, and daily operations. You'll learn how to: - Shift from centralized AI models to workforce-driven innovation - Enable employees to build AI solutions for real workflows - Design scalable infrastructure for AI solution development - Apply change management to overcome resistance and drive adoption &gt;Featuring real-world examples from organizations including Lululemon, Google, Oracle, and JPMorgan Chase, this book provides a proven framework for embedding AI into everyday collaboration, accelerating innovation, and future-proofing your organization's competitive advantage. Themes include: AI strategy, AI adoption, workforce transformation, AI governance, enterprise AI, change management

Scaling AI Across Your Organization

From AI Users to Solution Builders

Build a resilient, high-performing organization by integrating agentic AI into strategy, operations, and decision-making. Building an Agentic Organization is a strategic guide for senior technology, AI and business leaders responsible for delivering value from agentic AI while managing its risks. As organizations move toward human and AI collaboration at scale, leaders must balance innovation with governance, adoption, and long-term economic impact. Written by experienced AI executive Geoffrey Schaefer, this book provides a comprehensive framework for designing an agentic organization by examining strategy, governance, and economics. It explores how to define the purpose of agentic AI, align it with business objectives, and create the structures needed to support safe, scalable adoption. Addressing both opportunity and risk, it equips leaders to navigate workforce concerns, reputational exposure, and the evolving role of AI agents in enterprise environments. You'll learn how to: - Define a clear strategy for integrating agentic AI - Establish governance frameworks to manage risk and accountability - Drive workforce adoption and address resistance to AI collaboration - Assess economic value and impact of agentic AI systems - Manage reputational and operational risks from AI agent behavior Featuring real-world examples from Leidos, JPMorgan Chase, SY Partners, and OMA, this book provides a practical roadmap for embedding agentic AI into the fabric of your organization while protecting value, trust, and long-term performance. Themes include: agentic AI, AI strategy, AI governance, AI transformation, enterprise AI, risk management

The Strategy, Governance, and Economics of Agentic AI

Building an Agentic Organization

How the rise of AI agents--and other forms of autonomous intelligence--will transform every aspect of how companies create value and compete.Companies have long operated with a basic assumption: intelligence is scarce. Talent is limited, expertise is expensive, and good judgment is hard to scale. But that world is ending.AI agents are bringing a new form of labor into the enterprise--one that can work autonomously, learn continuously, and scale instantly. Their embodied counterparts, from drones to humanoid robots, are doing the same in the physical world. Together, these systems are introducing a new economic reality: cognition is becoming cheap, elastic, and abundant.In Abundant Intelligence, Deloitte's Nitin Mittal and futurist Mike Walsh show what happens when intelligence becomes cheap and widely available. Drawing on inside access to the people leading AI transformations at the world's most powerful companies, they uncover how this shift is challenging every assumption about strategy, productivity, and leadership, and what organizations must do now to stay ahead.As abundance becomes the new normal, the leader's job shifts from collecting intelligence to directing it. Those who learn to harness this expanding workforce of digital labor will unlock new levels of speed, creativity, and advantage. For everyone else, the gap will widen fast.

How Digital Labor Will Rewrite the Rules of Business

Abundant Intelligence

This book offers an accessible guide to the economics of digital transformation in Europe. With a particular focus on artificial intelligence, it brings together policy analysis, legal insights, technical innovations, and practical case studies to highlight the economic opportunities and social challenges associated with the digital agenda. The impact of artificial intelligence and the digital transition is assessed across a number of different contexts, including governance, regulation, governmental decision-making, industry, and education. The potential for artificial intelligence and technological innovation to drive sustainable industrial development, enable the circular economy, improve education, and enhance global cooperation are also outlined.
This book shows how the digital transition can transform economies and societies. It will be relevant to students, researchers, and policymakers interested in the digital transition, the political economy, and economic policy.

Economic Challenges and Solutions

European Digital Agenda and Artificial Intelligence

Organizations have been promised that AI will revolutionize them. But what ends up happening is that AI ends up being introduced like standard software. When productivity is the only focus of enterprise AI, the real insights that AI can offer prove elusive. This book shows a better way. Written by leading AI expert and keynote speaker Richard Foster-Fletcher, The AI Gap explains why enterprise AI in most organizations isn't producing the insights that were promised. AI enters as a promise of new intelligence but passes through the procurement, security, legal and compliance systems built for standard software. These systems strip AI of its potential. This book traces how this happens, why it persists and what organization must change to capture the insights AI can deliver. This book will explain why the way AI is implemented keeps restricting its potential and what organization must change to capture the true value of AI. AI works best when it and employees are given the freedom to explore, challenge ideas and use AI in new and create ways. This book is about developing the structures, the environment, and the culture that allows AI to flourish in an organization as a key driver of insights rather than a simple productivity improvement.

How to Fix Enterprise AI and Get Real Insights

The AI Gap

In the rapidly evolving landscape of artificial intelligence, Salesforce has unleashed a platform that promises to redefine how businesses operate. This book is your guide to mastering Salesforce’s flagship AI product. Agentforce offers autonomous AI agents to streamline workflows, reduce manual labor, and unlock new productivity levels.
From order fulfilment and case management to running marketing campaigns, these autonomous agents are set to become the workforce multipliers of the future. This isn't just another technical manual, it's a comprehensive journey from concept to implementation. Whether you're a Salesforce administrator, developer, consultant, or architect, this book provides a step-by-step blueprint for creating AI agents that generate tangible business value.
Through practical methods, in-depth concept explanations, architectural insights, and example use cases, you'll gain the expertise to transform theoretical potential into operational excellence. Implementing Agentforce isn't just about understanding technology—it's about business transformation. This guide illustrates the tremendous opportunities and potential pitfalls of AI agent deployment. You'll learn not just how to build agents, but how to integrate them seamlessly into your organizational ecosystem, ensuring they become true strategic assets rather than experimental technologies.
With the help of this book, you will have the necessary skill set to launch your first agents, understand the intricate mechanics of AI agent design, and position your organisation at the cutting edge of the agentic revolution. 
Includes a Foreword by Ben Mccarthy, Founder &amp; CEO SF Ben
You Will:
¿ ¿ ¿ Learn how to integrate AI agents into your existing workflows and enterprise systems.
This book is for: Salesforce professionals (administrators, technical developers, consultants, architects, business analysts)

Plan, Design, Build and Run AI Agents with Salesforce

A Complete Guide to Agentforce

The Agentic Era of Business is the definitive playbook for small and midsize business owners who are ready to stop surviving and start dominating.

This is a book for the operator. The founder. The business owner who lies
awake at night wondering how to grow without drowning in complexity. The
executive who knows that standing still is sliding backward but isn't sure
which direction to move.

It's for people who understand that intelligence-both human and
artificial-is a means to an end, not the end itself. The end is building
something that matters. 

This is not a book about the future. It is a book about Tuesday morning-about the real decisions you face when there's payroll to meet, a quarter to close, and a competitor who just got faster, leaner, and smarter than you expected. It is written by a fellow business owner who has spent nearly four decades in the trenches of management consulting, personally testing hundreds of AI tools to separate the transformative from the trivial.

Inside, you'll discover:The Ten Forces reshaping how businesses compete-from autonomous AI agents and hyper-personalization to no-code development and the trust imperative-and exactly how to harness each one
The Delegation Spectrum-a framework for identifying which parts of your business AI can run, so you can focus on the work only humans can do
The Model Garden Strategy-why the future belongs to leaders who deploy the right AI tool for each job, not those who rely on a single subscription
The Crawl-Walk-Run Roadmap-a 12-month implementation framework that takes you from your first AI pilot to organization-wide transformation
The Complete Economics-a transparent breakdown of the true cost of AI adoption, the ROI frameworks to justify every dollar, and the build-versus-buy decision criteria that will save you from expensive mistakes
The Human Element-a practical program for bringing your team with you, addressing their fears honestly, and redesigning roles so people do the work that actually matters





The entrepreneurs who thrive in the Agentic Era are not the most technical. They are the most intentional. They understand that AI is not a feature to bolt onto an existing business model-it is a foundation to build upon. 

A three-person firm can now deliver the sophistication of a hundred-person enterprise. A solo consultant can serve forty clients with the same team that once struggled to serve twenty. A local business can run competitive intelligence, personalized marketing, and 24/7 customer service-without adding a single employee.

This is not theory. These are real implementations, real results, and real lessons from businesses just like yours.

The Agentic Era rewards those who act over those who analyze. It favors the business owner who is willing to reimagine what is possible-not someday, but starting now.
The unbundling of the traditional business model has begun.

The only question is what you will build with the pieces.

The Agentic Era of Business

The Promise and Peril of Navigating Our Agentic AI Future

When Machines Act

Why AI is Exposing What Organizations Never Built

The Capability Debt

AI Identities introduces a groundbreaking concept: AI Agents should be recognized and governed as a new class of identity within enterprise environments. As artificial intelligence evolves from predictive models to autonomous agents with memory, goals, and tool access, enterprises face a new spectrum of identity risk that transcends traditional IAM frameworks. This book lays out the philosophical, architectural, and operational foundations necessary to govern these intelligent machine identities across their lifecycles.

Structured across six parts, the book begins by grounding readers in identity security and ownership. It then introduces the concept of AI agents as complex, evolving identities that demand governance, not just access control. It offers practical guidance on lifecycle management, trust, discovery, and incident response for AI agents, and concludes with future-facing perspectives on human-AI collaboration, critical infrastructure, and compliance.

This is not a coding manual or abstract ethics book—it’s a field guide for security professionals, architects, and digital leaders who must design, secure, and take responsibility for the AI identities acting on behalf of their organizations. The writing is crisp, deeply informed, and structured to support real-world decision-making in an era where the lines between automation and agency are quickly disappearing.

 

WHAT YOU WILL LEARN:

Understand the emerging category of AI Identities and how they differ from traditional machine accounts.

Develop strategies for ownership, governance, and lifecycle control of AI agents in enterprise environments.

Build a framework for discovery, trust scoring, explainability, and behavioral auditing of autonomous agents.

Learn how to respond to security incidents involving intelligent agents and prevent cascading failures.

Gain insights into the future of human-AI collaboration and the governance challenges posed by agentic AI.




WHO THIS BOOK IS FOR

This book is for enterprise security architects, identity professionals, risk officers, and technology executives responsible for the governance and security of digital systems. It is written to inform decision-makers and practitioners who need to understand how to integrate AI agents into their existing identity, compliance, and security programs.

Governing the Next Generation of Autonomous Actors

AI Identities

Im Zeitalter der Künstlichen Intelligenz wird eine zentrale Frage immer dringlicher:Wie bleibt man relevant?
 Dieses Buch ist kein Technikratgeber und kein Zukunftsorakel.Es ist ein Kompass für Orientierung in einer Zeit tiefgreifender technologischer Transformation. Basierend auf langjähriger Erfahrung in Strategie-, Personal- und Organisationsfragen entwickelt der Autor einen Bezugsrahmen: den Zukunftskompass.Er zeigt, woraus Relevanz im KI-Zeitalter entsteht und warum sie weit mehr umfasst als technologische Kompetenz allein. Entscheidend ist das Zusammenspiel von fachlicher Substanz, strategischer Orientierung, technologischer Einordnung, wirtschaftlicher Tragfähigkeit und verantwortungsvollem Handeln.Der Zukunftskompass macht diese Zusammenhänge greifbar und bietet Orientierung für Entscheidungen in einer Welt, in der Unsicherheit, Komplexität und Ambiguität zur Normalität geworden sind.

Bears & Mosquitoes

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