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Martin D: Bears & Mosquitoes

Bears & Mosquitoes

Building Trusted AI from the Inside Out - A Field Guide to AI That Earns Its Keep

HBR Insights Series

A year of HBR's essential thinking on tech--all in one place.AI agents, real-time satellite data, GLP-1 medications, humanoid robots--new technologies like these are changing the business landscape and reshaping organizations at the hybrid office, on factory floors, and in the C-suite. What should you and your company be doing now to take advantage of the new opportunities these technologies are creating--and avoid falling victim to disruption?The Year in Tech 2027: The Insights You Need from Harvard Business Review will help you understand what the latest and most important tech innovations mean for your organization and how you can use them to compete and win in today's turbulent business environment.Business is changing. Will you adapt or be left behind?Get up to speed and deepen your understanding of the topics that are shaping your company's future with the Insights You Need from Harvard Business Review series. Featuring HBR's smartest thinking on fast-moving issues--blockchain, cybersecurity, AI, and more--each book provides the foundational introduction and practical case studies your organization needs to compete today and collects the best research, interviews, and analysis to get it ready for tomorrow.You can't afford to ignore how these issues will transform the landscape of business and society. The Insights You Need series will help you grasp these critical ideas--and prepare you and your company for the future.

The Year in Tech, 2027: The Insights You Need from Harvard Business Review

Future of Business and Finance

Artificial intelligence (AI) is reshaping the way organizations operate, make decisions, and create value. As AI systems become increasingly embedded in business processes, the challenge lies not only in understanding the technology but in managing it effectively. This book provides a comprehensive and structured overview of the principles, strategies, and practices required to integrate AI into modern organizations. 
It spans the full AI lifecycle, from foundational concepts and learning methods to the identification of use cases, the implementation of AI strategies and governance mechanisms, as well as the design and development of AI applications. It examines how to design meaningful human-AI interactions, navigate workforce transformation, and operate AI systems at scale. Ethical, legal, and social dimensions are addressed to ensure that AI adoption aligns with values such as transparency, fairness, and accountability.
The book is written for decision-makers, professionals, and students who are not only curious about AI – but who want to actively shape its role in organizations. Whether you’re leading AI initiatives or preparing for the future of work, it provides essential guidance for leveraging AI in a strategic and impactful way. After all, AI hasn’t (yet) figured out how to manage itself.

Artificial intelligence (AI) is reshaping the way organizations operate, make decisions, and create value. As AI systems become increasingly embedded in business processes, the challenge lies not only in understanding the technology but in managing it effectively. This book provides a comprehensive and structured overview of the principles, strategies, and practices required to integrate AI into modern organizations. It spans the full AI lifecycle, from foundational concepts and learning methods to the identification of use cases, the implementation of AI strategies and governance mechanisms, as well as the design and development of AI applications. It examines how to design meaningful human-AI interactions, navigate workforce transformation, and operate AI systems at scale. Ethical, legal, and social dimensions are addressed to ensure that AI adoption aligns with values such as transparency, fairness, and accountability.The book is written for decision-makers, professionals, and students who are not only curious about AI – but who want to actively shape its role in organizations. Whether you’re leading AI initiatives or preparing for the future of work, it provides essential guidance for leveraging AI in a strategic and impactful way. After all, AI hasn’t (yet) figured out how to manage itself.

How Organizations Succeed with AI

Managing Artificial Intelligence

This book addresses the orchestration gap between technical excellence and business value delivery in technology organizations. It introduces the concept of "Inbetweeners"-professionals who bridge the divide between engineering teams and commercial stakeholders. The text examines organizational challenges including technological complexity, siloed structures, and misaligned incentives.<ul> <li>Addresses the critical gap between technical teams and business stakeholders in technology organizations through the concept of "Inbetweeners"</li> <li>Examines the organizational challenges created by technological complexity and proposes practical frameworks for bridging the tech-sales divide</li> <li>Explores the impact of Agentic AI on product development, organizational structures, and future career paths in technology sectors</li> <li>Presents a Translation Framework for effective communication and value delivery across organizational silos</li> <li>Provides actionable strategies for hiring, retaining, and incentivizing professionals who can navigate between technical and commercial domains</li> </ul>This title has been co-published with Professional Publishing Finland. T&amp;F does not sell or distribute the print editions in Finland.

How to Translate Tech into Customer Value in the AI Era

Inbetweeners

Turn AI investment into scalable business impact by enabling your workforce to build the solutions they actually need. From AI Users to Solution Builders is a strategic guide for senior AI, technology, and transformation leaders who want to move beyond underperforming, centralized AI initiatives, and unlock real enterprise value. As organizations struggle to translate AI into measurable results, this book shows how shifting from top-down deployment to workforce-led solution building creates faster adoption, stronger ROI, and sustained innovation. Written by experienced AI leader Wei Manfredi, this book combines strategic insight with practical execution. It draws clear parallels between failed digital transformation efforts and current AI adoption challenges, while demonstrating how natural language interfaces are reshaping access to AI. By enabling non-technical professionals to design their own tools, organizations can embed AI directly into workflows, decision-making, and daily operations. You'll learn how to: - Shift from centralized AI models to workforce-driven innovation - Enable employees to build AI solutions for real workflows - Design scalable infrastructure for AI solution development - Apply change management to overcome resistance and drive adoption &gt;Featuring real-world examples from organizations including Lululemon, Google, Oracle, and JPMorgan Chase, this book provides a proven framework for embedding AI into everyday collaboration, accelerating innovation, and future-proofing your organization's competitive advantage. Themes include: AI strategy, AI adoption, workforce transformation, AI governance, enterprise AI, change management

Scaling AI Across Your Organization

From AI Users to Solution Builders

AI and Constitutional Law in Europe

Democracy in the Age of Disinformation

The AI-Ready CFO directly addresses the challenges of AI-driven transformation, offering finance leaders a clear framework for making informed technology decisions, smoothly integrating AI into existing processes, and successfully leading transformation. Drawing upon the author's extensive experience as a CFO and advisor in finance innovation, the book prioritizes real-world implementation and provides specific, actionable guidance. Readers will gain a practical understanding of AI technology, including its strengths and limitations, enabling them to confidently evaluate AI platforms, effectively negotiate with vendors, and ensure successful deployments. Additionally, the book tackles crucial leadership issues, including reorganizing finance teams, establishing effective data governance, managing risk and compliance, and navigating the complexities of organizational change. With relatable case studies from real-world implementations, The AI-Ready CFO answers the practical questions CFOs face every day: <ul> <li>How do I choose the right AI vendors and technologies?</li> <li>What is the best way to integrate generative AI into our financial workflows?</li> <li>How should I structure, train, and prepare my finance team for these changes?</li> <li>What governance frameworks, internal controls, and compliance considerations do I need to manage?</li> </ul> The AI-Ready CFO equips finance leaders to confidently navigate AI adoption, bridging the crucial gap between technological promise and practical, real-world execution in finance.

A Strategic Guide to Evaluating and Implementing Ai, Automation, and Analytics

The Ai-Ready CFO

Stop choosing between profit and principles. Every leader deploying AI feels the same pressure: move fast and accept avoidable risk, or slow down and lose ground. The Golden Algorithm shows a better path, one where principled leadership becomes the advantage that lets you scale.We are entering the Verification Economy, an era where customers, regulators, and partners care less about what your AI can do and more about what you can prove. Trust is no longer claimed. It is demonstrated.Built around the GOLDEN framework, this book helps leaders build AI systems that perform without eroding trust. Through real-world scenarios, practical playbooks, scorecards, and Monday 9 a.m. actions teams can run immediately, Dr. Ryan Baltrip shows how to identify dangerous proxies, build meaningful constraints, strengthen accountability, and turn ethical AI into a durable business advantage.Ideal for leaders, managers, and teams navigating AI strategy, governance, and decision making in the real world.

How to Build Ethical, Profitable AI

The Golden Algorithm

European businesses are dangerously underprepared for the largest paradigm shift since the industrial revolution. AI is no longer a technology question. It is a leadership question.The Agentic Organisation gives CEOs, boards, and management teams a practical framework for navigating this transformation. Built around five core elements: products, people, process, technology, and data, the book shows how organisations can integrate human and AI agents to operate at a scale previously unimaginable.Drawing on 25 years of digital transformation experience grounded in the European business context, the book addresses what other AI guides ignore: regulation as competitive advantage, the role of works councils, GDPR as a trust asset, and the pragmatic approach that distinguishes European leadership from Silicon Valley hype.This is not a book about AI tools. It is a guide to becoming an organisation that is fundamentally built for the agentic era.For leaders who want to act, not just understand.

A complete AI transformation framework - European Edition

The Agentic Organisation

Your comprehensive, easy-to-understand guide on AI's impact in business and life Coexisting with AI: Work, Love, and Play in a Changing World&nbsp;is an exploration of how AI can be used at each stage of our lives. It helps readers understand the positive impact of AI and where governance is needed from both an individual and business perspective. From childhood through to aging, this book delivers a holistic understanding of this exciting new technology in language that anyone can understand regardless of technical expertise. Written by Kay Firth-Butterfield, former inaugural Head of AI at the World Economic Forum and one of the most foremost experts in the world on the governance of AI, topics explored in this book include: -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; An explanation of AI and Chatbots and their dependence on data -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; How to use AI wisely in business, with your children and in your life -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; How AI might be used in politics and war -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The good, bad, and ugly of AI now and into the future -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; AI's potential to solve some of humanity's biggest problems, from human trafficking to disease -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Essential governance considerations to make AI a beneficial technological development for all Coexisting With AI&nbsp;earns a well-deserved spot on the bookshelves of all individuals, from tech executives to curious citizens, seeking expert insight on where AI can take us and how to plot the best path forward for your family and business.

Work, Love, and Play in a Changing World

Coexisting with AI

In the rapidly evolving landscape of artificial intelligence, Salesforce has unleashed a platform that promises to redefine how businesses operate. This book is your guide to mastering Salesforce’s flagship AI product. Agentforce offers autonomous AI agents to streamline workflows, reduce manual labor, and unlock new productivity levels.
From order fulfilment and case management to running marketing campaigns, these autonomous agents are set to become the workforce multipliers of the future. This isn't just another technical manual, it's a comprehensive journey from concept to implementation. Whether you're a Salesforce administrator, developer, consultant, or architect, this book provides a step-by-step blueprint for creating AI agents that generate tangible business value.
Through practical methods, in-depth concept explanations, architectural insights, and example use cases, you'll gain the expertise to transform theoretical potential into operational excellence. Implementing Agentforce isn't just about understanding technology—it's about business transformation. This guide illustrates the tremendous opportunities and potential pitfalls of AI agent deployment. You'll learn not just how to build agents, but how to integrate them seamlessly into your organizational ecosystem, ensuring they become true strategic assets rather than experimental technologies.
With the help of this book, you will have the necessary skill set to launch your first agents, understand the intricate mechanics of AI agent design, and position your organisation at the cutting edge of the agentic revolution. 
Includes a Foreword by Ben Mccarthy, Founder &amp; CEO SF Ben
You Will:
¿ ¿ ¿ Learn how to integrate AI agents into your existing workflows and enterprise systems.
This book is for: Salesforce professionals (administrators, technical developers, consultants, architects, business analysts)

In the rapidly evolving landscape of artificial intelligence, Salesforce has unleashed a platform that promises to redefine how businesses operate. This book is your guide to mastering Salesforce’s flagship AI product. Agentforce offers autonomous AI agents to streamline workflows, reduce manual labor, and unlock new productivity levels.From order fulfilment and case management to running marketing campaigns, these autonomous agents are set to become the workforce multipliers of the future. This isn't just another technical manual, it's a comprehensive journey from concept to implementation. Whether you're a Salesforce administrator, developer, consultant, or architect, this book provides a step-by-step blueprint for creating AI agents that generate tangible business value.Through practical methods, in-depth concept explanations, architectural insights, and example use cases, you'll gain the expertise to transform theoretical potential into operational excellence. Implementing Agentforce isn't just about understanding technology—it's about business transformation. This guide illustrates the tremendous opportunities and potential pitfalls of AI agent deployment. You'll learn not just how to build agents, but how to integrate them seamlessly into your organizational ecosystem, ensuring they become true strategic assets rather than experimental technologies.With the help of this book, you will have the necessary skill set to launch your first agents, understand the intricate mechanics of AI agent design, and position your organisation at the cutting edge of the agentic revolution.&nbsp;You Will:●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Learn what AI agents are, how they work, and why they’re transforming business automation.●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Get step-by-step guidance on designing, configuring, and deploying AI agents within Salesforce.●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Learn how to integrate AI agents into your existing workflows and enterprise systems.This book is for:&nbsp;Salesforce professionals (administrators, technical developers, consultants, architects, business analysts)&nbsp;

Plan, Design, Build and Run AI Agents with Salesforce

A Complete Guide to Agentforce

Build a resilient, high-performing organization by integrating agentic AI into strategy, operations, and decision-making. Building an Agentic Organization is a strategic guide for senior technology, AI and business leaders responsible for delivering value from agentic AI while managing its risks. As organizations move toward human and AI collaboration at scale, leaders must balance innovation with governance, adoption, and long-term economic impact. Written by experienced AI executive Geoffrey Schaefer, this book provides a comprehensive framework for designing an agentic organization by examining strategy, governance, and economics. It explores how to define the purpose of agentic AI, align it with business objectives, and create the structures needed to support safe, scalable adoption. Addressing both opportunity and risk, it equips leaders to navigate workforce concerns, reputational exposure, and the evolving role of AI agents in enterprise environments. You'll learn how to:- Define a clear strategy for integrating agentic AI- Establish governance frameworks to manage risk and accountability- Drive workforce adoption and address resistance to AI collaboration- Assess economic value and impact of agentic AI systems- Manage reputational and operational risks from AI agent behaviorFeaturing real-world examples from Leidos, JPMorgan Chase, SY Partners, and OMA, this book provides a practical roadmap for embedding agentic AI into the fabric of your organization while protecting value, trust, and long-term performance. Themes include: agentic AI, AI strategy, AI governance, AI transformation, enterprise AI, risk management

The Strategy, Governance, and Economics of Agentic AI

Building an Agentic Organization

Bears & Mosquitoes

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