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Project Management Institute: Agile
Practice Guide - Second Edition (Spanis

Agile Practice Guide - Second Edition (Spanish)

Pressure is inevitable. How you handle it determines everything.In this expanded hardcover edition of How to Untie a Balloon, former hostage negotiator and Conflictish(R) founder Ryan Dunlap delivers a practical framework for staying composed under pressure, resolving conflicts, and leading effectively when the stakes are high. With a new chapter and never-before-shared stories of real-world negotiation experience in life-or-death situations, Dunlap reveals how unchecked pressure distorts thinking, escalates conflict, and quietly sabotages relationships at work and at home.At the center of this practical guide is the F.I.R.S.T. Steps framework--Feelings, Interests, Relationships, Situation, and Toll--a clear, repeatable process for navigating difficult conversations with confidence and control. Whether you are leading a team, negotiating a deal, strengthening a partnership, or working through personal conflict, this framework equips you to break complex tension into manageable parts and move toward resolution.Through compelling real-life stories, sharp strategic insights, and actionable tools, the second edition will show you how to: <ul><li>Regulate emotion in the heat of conflict to preserve credibility and influence</li><li>Identify the deeper interests driving tension and move beyond surface disagreements</li><li>Prevent escalation and protect relationships under stress</li><li>Approach high-stakes conversations with clarity and structure</li><li>Transform pressure from a liability into a leadership advantage</li></ul>For professionals ready to take their leadership to the next level, How to Untie a Balloon, 2nd Edition, is a necessary resource for growing your leadership influence and developing the self-mastery to thrive under any pressure.

A Negotiator's Guide to Avoid Popping Under Pressure

How to Untie a Balloon

Mktg

A simple, practical approach to creating and delivering presentations-skills every business leader needs. Many people, even senior business leaders, don't know how to create persuasive and engaging presentations, even though it's critical for business success. Clinical professor of marketing Tim Calkins has been creating and delivering business presentations for more than thirty years, and in What's the Story? he gives you the insights, tools, and tips you need to enhance your presentation skills. Delivering an effective presentation is not just about showing up and stating all your facts. By the time your audience is in the room, you should be so well prepared that the most junior member of your team can give the presentation successfully. Calkins reveals the key steps to making an outstanding business presentation: <ul> <li>Creating a brief</li> <li>Finding the story</li> <li>Crafting effective slides</li> <li>Pre-selling the presentation</li> <li>Setting the stage</li> <li>Delivering with confidence</li> <li>Following up</li> </ul> Few things are as important as your ability to communicate information and make recommendations, and an outstanding business presentation is one of the best examples of this. If you have ever struggled with a presentation, What's the Story? is the reference you've been waiting for-the long-awaited guide many have urged Tim Calkins to write and your key to business success.

How to Create and Deliver Winning Business Presentations

What's the Story?

Renowned economists Abhijit Banerjee, Esther Duflo (corecipients of the 2019 Nobel Prize), and Michael Greenstone propose a radical new approach to combatting the most serious global crisis of our time: climate change. The lives of the world's poorest are already harder, hotter, and shorter thanks to emissions that disproportionately come from the world's richest. But just as the rich world's emissions are finally falling, poorer countries' are set to increase drastically.We seem to be caught in an impossible bind--but it's not too late. Substantial progress is possible if the wealthiest countries compensate the poorer countries for the harms that their emissions cause and, in exchange, poorer countries commit to climate action. Based on meticulous original research and years of fieldwork around the world, this paradigm-shifting and inspiring book reassures us that we can successfully confront the challenge. We can protect the poor while protecting our future. It's just economics.

A Better Deal for People and Planet

Just Economics

The concept of "generation" has been extensively employed in history and the social sciences and is understood as one's position within a family hierarchy or as a collective term for individuals of a specific age group. How does intergenerational leadership and followership translate in the workplace and wider community? The editors have curated the research of global and diverse experts to explore the power of intergenerational leadership and followership to transform organizations and communities and address societal and global challenges. This collection features diverse individuals and communities sharing their experiences conducting research, developing frameworks, and implementing practices focused on addressing their key issues while building bridges across generations. By exploring the under analyzed intersection of identity and generational diversity, this book sheds light on adaptive and inclusive intergenerational leadership and followership strategies, offering valuable insights into mentorship, knowledge transference, and innovation processes, to promote a holistic understanding of effective and transformative leadership.

Transformative Intergenerational Leadership and Followership

Bridging Generations

A Theory of Capitalist Individualism

Credit, Cops, and Cages

Half your newsfeed says you're hopelessly behind on AI. The other half says it's a sham. Both are engineered to make you click - and both lead to the same place: paralysis. Because what passes for AI expertise right now is mostly a temporary information advantage masquerading as expertise. *Fair Game* is the way out. Rob Collie knows that paralysis firsthand. As CEO of a data consulting firm, he watched AI threaten to upend the very business he'd spent a decade building. When fear finally drove him to dig in, what he discovered was unexpected: AI success isn't really about AI. It's about data - and the software around it. Problems he's been solving for thirty years. This book is the distillation of what Collie and his team learned building real AI solutions for real businesses - not theorizing from a stage. *Fair Game* walks you through how AI systems actually work, not at the PhD level, and not at the hand-wavy keynote level, but at the Goldilocks level where real decisions get made. You'll learn: - A five-part recipe for AI success you can apply to any project - Why successful AI is always custom AI - and why "custom" is less scary than it sounds - How to evaluate any AI proposal, hire the right team, and know when you're being sold snake oil You'll understand everything from how LLMs actually work to why your proprietary business knowledge is the one thing AI can't get on its own - all without jargon and using analogies you'll actually remember. Each chapter ends with a practical cheatsheet you can bring to your next meeting. By the time you've finished, the five-part recipe won't feel like a framework. It'll feel like common sense. You don't need to become an engineer. You need to become an architect - someone who knows what to build, what to demand, and what to call BS on. Because AI isn't out of reach. It's fair game.

Customizing AI to Your Business Is Easier Than You Think

Fair Game

An indispensable guide to dealing with disasters from one of today's foremost thinkers in crisis management, now updated with a new afterword "In a world marred by preventable miscalculation, Juliette Kayyem's The Devil Never Sleeps provides a playbook for making it out alive." -The New Yorker The future may be unpredictable, but nowadays, disasters are not. We live in a time of consistent catastrophe, where things more often go wrong than right. So why do we still fumble when crisis strikes? In The Devil Never Sleeps, Juliette Kayyem outlines a radical new way to prepare for disasters. Traditional principles of crisis management, focused on preventing disasters, are no longer viable. We need a forward-thinking approach that allows us to respond, recover, and build more resilience when crisis occurs. Drawing on her experience in national security and assessing real-life examples-from natural disasters like the California wildfires to human-made ones like airplane collisions-Kayyem identifies common lessons that can be implemented now to limit harm in the future. The Devil Never Sleeps is an essential guide for developing strategies that actually work in the face of perpetual catastrophe.

Learning to Live in an Age of Disasters

The Devil Never Sleeps

In an age of infinite AI-powered possibilities, the leaders who win won't be those who do more - they'll be those who strategically do less. Liberated By Limits reveals the counterintuitive power of constraints and introduces the TAM Framework (Target-Act-Modify), a simple system for using AI as a constraint architect that turns overwhelm into breakthrough. We live in the age of unlimited possibility. AI can draft, design, forecast, simulate, automate, and ideate. Businesses have more dashboards, more data, more choices than any generation before. So why does everything feel harder? Because abundance creates paralysis. In Liberated By Limits, bestselling author and CEO Rajeev Kapur reveals the counterintuitive truth that the world's most innovative breakthroughs - from Apollo 13's survival mission to Pixar's creative process to Southwest Airlines' low-cost model - didn't succeed despite constraints. They succeeded because of them. Now, Kapur argues, AI represents the most powerful constraint tool ever invented - if used correctly. Instead of using AI to generate more options, more expansion, and more noise, leaders can use it to narrow focus, eliminate distraction, and enforce disciplined execution. The book introduces the proprietary TAM Framework: Target - Identify the single constraint that matters most. Act - Deploy AI to enforce disciplined execution around that constraint. Modify - Iterate intelligently based on measurable results. With cinematic storytelling, peer-reviewed behavioral science, and practical Monday-morning exercises, Liberated By Limits bridges the gap between the "do less" movement and the AI revolution - becoming the first business book to connect these two mega-trends.

How Doing More with Less Unlocks Breakthrough

Liberated by Limits

A fresh and life-affirming vision of management as one of the most meaningful jobs you didn't know you had—revealing how growing your employees is the key to fueling the bottom line and fueling your soul—from an acclaimed author and beloved NYU Stern professor. What does it feel like to be a boss who meant something, grew someone, and did something bigger than themselves? Good bosses manage people, not just performance—and leave behind legacies while boosting their organization’s bottom line. NYU Stern School of Business professor Dr. Dolly Chugh calls this sacred work. In The Good Boss Project, Dolly uses leads from employees to track down managers known to be good bosses. By interviewing both the manager and the people who work for them, she unpacks how good bosses refuse to choose between high standards for performance and high standards for humanity. You will meet managers in small startups, big companies, the military, investment banking, and even a lice removal clinic…as well as a meditation guru, Broadway and Hollywood director, and March Madness championship basketball coach. Grounded in a sense of purpose, each offers a vulnerable peek into their inner lives as a manager, including what works on the good days (and what doesn’t on the bad days). Drawing on these stories plus the latest research from social psychology, organizational behavior, and behavioral economics, Chugh shows how to get more developmental value from delegation, spend less time solving your people’s problems and more time empowering them to solve their own, create a culture that serves as the emotional DNA for teams, and be the employer people say they will follow anywhere. Along the way, she equips you with the concrete skills you need (today) to be the good boss that (amazing) people want to work (hard) for and deliver (extraordinary) results for. Being a good boss is sacred work. The kind that leaves a legacy. Whether you’re a new manager, a not-so-new manager, or a seen-it-all manager, The Good Boss Project is your pep talk and toolkit for becoming the boss you mean to be.

Becoming the Manager You Mean to Be

The Good Boss Project

Domain-specific Bodies Of Knowledge In Project Management

This book explores the emerging concept of project behaviour--how people, teams, organizations, and projects themselves behave within project environments. It addresses a critical gap in project management literature by consolidating fragmented insights into a coherent body of knowledge.Project behaviour encompasses two key perspectives: behaviour in projects, which focuses on human actors, teams and organizational dynamics, and behaviour of projects, which views projects as complex systems and agents of change. As behavioural factors gain recognition for their impact on project performance, this volume offers a timely framework to structure and advance this evolving domain. Drawing on diverse research traditions, it clarifies and defines project behaviour, promoting its identity as a distinct stream within project studies.The book synthesizes previously scattered work, updates outdated organizational behaviour applications, and proposes foundational elements for a Body of Knowledge on behaviour in and of projects. Ideal for researchers, practitioners, and educators, it provides tools to better understand the human and systemic dimensions of projects, enabling more effective strategies, improved collaboration, and successful outcomes across varied project contexts.

Developing A Body Of Knowledge In Behavioural Project Management: How And Why People And Projects Behave As They Do

What employers must know about FMLA leave for both on-site and remote workers The federal Family and Medical Leave Act (FMLA) helps workers balance the demands of work, family, and personal care. But for employers, knowing how to apply this law fairly and legally can be difficult--especially when it comes to determining workers' eligibility for different types of leave, tracking intermittent leave, and completing the proper paperwork. What's more, related and sometimes overlapping workers' compensation statutes and state leave laws create complexity, such that any misstep can result in frustration for both managers and employees. This book provides answers--in plain English--to every employer's questions about the FMLA. It offers detailed information, sample forms, checklists, and other tools to help company managers and human resources personnel figure out: <ul> <li>who is eligible for leave</li> <li>what types of leave are covered</li> <li>how much leave individual employees may take, and</li> <li>how to comply with notice and other paperwork requirements.</li> </ul> This indispensable guide, from experienced employment law attorneys, has already helped thousands of companies learn how to respect employees' rights while simultaneously protecting their business interests. The 8th edition includes changes to state family and medical leave laws and discussion of how they intersect with the FMLA.

The Essential Guide to Family & Medical Leave

Agile Practice Guide - Second Edition (Spanish)

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