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S. Phung's D: Achieving Excellence

Achieving Excellence

David S Phung's Guide to Leadership and Innovation

A year of HBR's essential thinking on tech--all in one place.From gen AI to EVs to advanced digital collaboration tools, new tech innovations are reshaping organizations from the factory floor to the C-suite. What should you and your company be doing right now to take advantage of the opportunities these technologies are creating--and to avoid falling victim to disruption?The Year in Tech, 2027: The Insights You Need from Harvard Business Review will help you understand what the latest and most important applications of new tech mean for your organization and how you can use them to compete and win in today's turbulent business environment.Business is changing. Will you adapt or be left behind?Get up to speed and deepen your understanding of the topics that are shaping your company's future with the Insights You Need from Harvard Business Review series. Featuring HBR's smartest thinking on fast-moving issues--blockchain, cybersecurity, AI, and more--each book provides the foundational introduction and practical case studies your organization needs to compete today and collects the best research, interviews, and analysis to get it ready for tomorrow.You can't afford to ignore how these issues will transform the landscape of business and society. The Insights You Need series will help you grasp these critical ideas--and prepare you and your company for the future.

The Year in Tech, 2027: The Insights You Need from Harvard Business Review

With replacement costs high and start-up time critical, employee retention is more valuable than ever. This best-selling guide provides 26 strategies to keep talented employees happy and productive. Citing research and experience with dozens of organizations, the authors present many examples of how today's companies have applied their retention strategies and increased their retention rates. The chapters are arranged alphabetically, from "Ask" to "Zenith." Each chapter includes a series of to-do lists, company examples, and an "alas" story drawn from the authors' personal experiences. This edition features new tips and to-do lists, new stories, and additional research from the media and from the authors' own extensive database. There are also three new appendices: a troubleshooting guide, a guide to saying "thank you" in the workplace, and a reading group guide.

Cuidalos O Pierdelos

We are often told to trust our instincts. But what if those instincts are quietly working against us?

Unseen Leadership: Interrupt the Instincts That Block Your Success challenges what leaders have long been rewarded for. Through decades advising and coaching senior executives, author Amy J. Clark has seen firsthand how instinctive habits that once drove achievement now create blind spots that block progress.

Through powerful stories, insight, and reflection, the book introduces the CARE Leadership Activator(TM)-Curiosity, Adaptability, Resilience, and Empathy, a new measurement of leadership designed for an unpredictable future. These are not soft skills; they are the strategic edge leaders need to stay credible, trusted, and influential when conditions change faster than comfort allows.

This is the shift no one taught you to trust-how to move beyond instinct, interrupt old patterns, and lead with deeper awareness and impact.

Unseen Leadership invites you to redefine how you measure success and lead at the level you are built for.

Interrupt the Instincts That Block Your Success

Unseen Leadership

Inside Asset Management

When Alpha Equals Beta

The action guide to building serious financial power.For too long, women have worked twice as hard to earn less than men, and women have felt emotionally broke and financially stressed. It's time for a change and time for women--especially women of color--to make bank.In her first book, We Should All Be Millionaires, Rachel Rodgers--Black woman, mother of four kids, and self-made millionaire--shared her personal story. How she climbed from crushing debt and financial stress to wealth and abundance, running a multi-million-dollar company, and owning a blissful 57-acre horse ranch.Her book inspired thousands of readers and listeners to construct a new attitude about money, claim their power, and build the financial security that we all need and deserve. Now, with Hello Seven, Rachel provides a practical framework to achieving seven-figure wealth. This is the book that makes it happen. Rachel lays out the Hello Seven Growth Scale so you can identify where you fall on one of seven levels -- from $0 to 7 figures -- and map out the specific action steps you need to take to grow from one level to the next.

A Woman's Guide to Building a Seven-Figure Net Worth in Three Years or Less

Hello Seven

In an era where sustainability and digital disruption redefine the rules of business, how do companies create lasting value while navigating complexity and fierce competition? The book offers a comprehensive roadmap for mastering modern marketing's most critical challenge: placing customers at the heart of strategy. This authoritative textbook bridges theory and practice, exploring how firms can leverage big data, AI, and omnichannel engagement to understand customer needs, build trust, and foster loyalty that drives sustainable profitability. From measuring customer lifetime value and designing effective loyalty programs to harnessing digital platforms for co-creation and personalized experiences, the authors integrate financial rigor with behavioral insights. Rich with real-world examples-- from Nike's AI-driven innovation to Amazon's predictive analytics-- this book equips readers with frameworks to transform marketing from a cost center into a strategic engine of growth, balancing shareholder returns with environmental and social responsibility in today's dynamic marketplace.

Growth, Value and Loyalty

Customer Management

The skills that built your business will destroy it if you don't evolve.

You created value by operating, deciding, and leading from the front. But companies that depend on founders die with them - not from competition, but from continuity failure. The hardest shift in business isn't growth. It's stepping back from operations while ensuring strategic discipline that outlives you.

Most owners get this transition wrong. They cling to running the company or walk away entirely. Both choices destroy value.

Whether you're an owner stepping back, a CEO navigating ownership dynamics, a board member seeking oversight clarity, a CFO bridging operations and ownership, or a family office protecting generational wealth-this is your evolution manual. Not theory-systems. Not advice-architecture. Not wishful thinking-what actually endures.

You'll learn how to:

Shape strategy without running execution
Judge CEOs and management without interference
Build succession that sustains value, not personalities
Allocate capital with discipline that outlasts leadership
Create governance that protects performance across generations

Ownership is not a reward for building a business.

It is a responsibility to protect what survives without you.

How Non-Executive Owners Build Companies That Outlive Them

The Strategic Steward

Learn to be a better negotiator--and achieve the outcomes you want.If you read nothing else on negotiation, read this book. We've chosen a new selection of current and classic Harvard Business Review articles that will help you prepare for the conversations, identify win-wins, and secure powerful deals.This book will inspire you to: <ul><li>Control the negotiation before it begins</li><li>Rethink negotiation as a shared and equal exchange</li><li>Employ emotions--both positive and negative--to your advantage</li><li>Understand the rules for negotiating across cultures</li><li>Negotiate with confidence for a bigger role, title, or salary</li><li>Learn how to negotiate on your own behalf</li></ul>HBR's 10 Must Reads are definitive collections of classic ideas, practical advice, and essential thinking from the pages of Harvard Business Review. Exploring topics like disruptive innovation, emotional intelligence, and new technology in our ever-evolving world, these books empower any leader to make bold decisions and inspire others.This Updated and Expanded edition features new, breakthrough articles, additional short-form pieces, and a detailed discussion guide to give you and your team the tools you need for sustained success.

HBR's 10 Must Reads on Negotiation, Updated and Expanded

Global Health Diplomacy

There has been an increasing movement to place results at the heart of the agenda for social investments and development. Though development has a compelling value proposition a year of life can often be saved for a few hundred dollars there is skepticism to its ability to measure and manage programs for results. It is this skepticism which is at the heart of debates on the future of development. Managing Development for Results describes the results agenda in development, measurement and management approaches, and challenges on the ground. It is an easily accessible book which provides a comprehensive view on the innovative approach used to demonstrate compelling development results. The first section of the book covers the history and key components of the results agenda. The second section assesses how this is put into practice with innovative examples from global initiatives, foundations, civil society, private sector and country case studies. Finally, the book assesses the future role of the results-based agenda for a wide variety of development actors. It argues that results provide a "common currency" to coordinate and focus increasingly diverse partners on the core value of development, and communicate this to a wider audience. How results are built into development programs and the future development agenda will be illustrated as well. This book aims to target a wide audience in development, practitioners internationally and locally, management, business and philanthropy and those interested in international relations. It would also aim to appeal to a general audience interested in the future of development and whether it can achieve compelling results.

Managing Development For Results

The seventeenth edition of Managerial Economics combines quantitative methods and economic analysis with a practical, problem-solving approach to enable students to develop the skills required to make informed managerial decisions. The text's unique, integrative approach demonstrates the cohesive nature of organizations and how business decisions are interdisciplinary - accounting, finance, marketing, personnel and production functions all need to integrate effectively, to ensure success. Using economic concepts and tools applied to updated and engaging examples of real-world companies and management situations, the authors provide a robust approach to the practical application of the academic principles of managerial economics.

Managerial Economics

This groundbreaking book provides a comprehensive analysis of digital transformation and strategic leadership from both management and technical perspectives. While organisations strive to enhance productivity through digital transformation and emerging technologies like AI, many struggle to understand the requirements for successful implementation.Drawing on decades of industry experience as a technologist and consultant, the book delivers actionable guidance on:<ul> <li>Developing integrated organisational and digital transformation strategies</li> <li>Navigating the challenges and opportunities presented by emerging technologies</li> <li>Implementing best practices for sustainable digital transformation</li> <li>Maximising benefits while mitigating potential risks</li> <li>Driving business growth and improving profitability through technology adoption</li> </ul>Through extensive case studies, the book demonstrates the tangible benefits of effective transformation across various organisational functions. It serves as a practical roadmap for leaders seeking to harness the power of digital technologies while avoiding common pitfalls in the transformation journey.

A Leader's Guide to Strategy and AI Technologies

Digital Transformation

Having spent the majority of his professional career in senior management roles within large and complex organizations, Saleh Lootah has developed a deep understanding of the multifaceted challenges leaders face in creating sustained organizational value. Drawing on these experiences, and grounded in the theoretical foundations of Authentic Leadership, this book articulates a structured leadership methodology supported by a practical evaluative checklist aimed at fostering measurable impact and long-term value creation.
 
 The book adopts an evidence-informed and contextual approach by deriving key leadership insights from the lives and leadership practices of prominent figures in the United Arab Emirates. These include Sheikh Zayed bin Sultan Al Nahyan and the other founding fathers of the UAE, contemporary leaders across the Emirates, and influential business leaders. Through systematic reflection on these examples, the book illustrates how authentic leadership principles - such as self-awareness, ethical conduct, relational transparency, and balanced decision-making - have been effectively applied across historical and modern contexts.
 
 By integrating theory with practice, the book demonstrates the continued relevance of Authentic Leadership in addressing contemporary leadership challenges. It highlights how leaders can exercise authority while maintaining empathy, align values with organizational objectives, and cultivate trust and legitimacy among stakeholders.
 
 Overall, this work contributes to leadership thought by offering a contextually grounded framework that supports leaders and practitioners in navigating complexity, enhancing effectiveness, and building enduring institutional and societal legacies.

Authentic Leadership

Achieving Excellence

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