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Tal vez tu restaurante no tiene solo un problema de gente.Tal vez tiene una cadena rota.Contratas. Entrenas. Cubres turnos. Vuelves a contratar. Y aun así, el equipo nunca parece estar completo.Mientras tanto, los empleados más fuertes cargan con los errores de todos, los gerentes retrasan conversaciones difíciles, los horarios empiezan a sentirse injustos y cada renuncia vuelve a poner al restaurante en modo emergencia.El Equipo Que No Se Va no es un libro sobre cómo convencer a todos de quedarse.Es un sistema para entender por qué la gente se va, por qué algunos empleados nunca terminan de convertirse en capacidad real y por qué ciertos restaurantes parecen vivir permanentemente cortos aunque sigan contratando.A través de La Cadena de Permanencia, Gustavo Herman Villajuana muestra cómo conectar lo que normalmente se administra por separado: la promesa de empleo, la selección, el primer turno, el entrenamiento, los horarios, los estándares, el crecimiento y, cuando corresponde, una salida limpia.Aquí aprenderás a detectar cuándo la retención está ocultando un problema, cuándo estás castigando a tus mejores empleados por ser confiables y cuándo una vacante no es realmente un problema de contratación, sino la consecuencia de un sistema que nunca terminó de construirse.Porque un equipo fuerte no es uno donde nadie se va.Es uno donde las personas correctas tienen razones racionales para quedarse, los estándares sobreviven a la presión y una renuncia no obliga al restaurante a empezar desde cero.Si cada persona nueva entra al mismo problema con un nombre distinto, este libro te ayudará a encontrar dónde se rompe la cadena.

El Equipo Que No Se Va

The definitive account of how America's greatest tech company almost fumbled the era's most promising technology, from the nationally bestselling authors of The Google Story On the eve of the AI revolution, Google had strayed far from its roots. No longer a scrappy startup, Google increasingly focused on share price above innovation. It bullied competitors, drew scrutiny from regulators in the United States and abroad, and all but abandoned its famous motto "Don't Be Evil." And then, in 2022, ChatGPT launched. Within hours, tech insiders were openly proclaiming the death of Google on X. Google employees were both worried and incensed. They had developed a remarkably similar AI chatbot technology, only for executives to waffle and eventually quash it. But how did a company once synonymous with freewheeling inventiveness become a sclerotic bureaucracy mired in red tape? Twenty years after its founder noted that "artificial intelligence would be the ultimate version of Google," the company was caught completely off guard. In Google on the Brink, Vise and Malseed track the full story of Google's engagement with AI, from its early recruitment of top AI scientists to its acquisition of Demis Hassabis' DeepMind to its development of driverless Waymo cars. Along the way, we see the company evolve, as founders Larry Page and Sergey Brin entrust it to CEO Sundar Pichai, and we see tensions mount between the old Google and the new. As Google contends with rivals like Microsoft and OpenAI over the future of artificial intelligence, it also faces an internal battle for the soul of the company. Ultimately, it would take the return of Brin-and the risk-taking and engineering brilliance that made the early Google what it was-for the company to prevail against its competitors. Written by two expert authors with unparalleled access within the company, Google on the Brink is one of the most consequential business stories of near-failure and dramatic recovery in the age of AI.

Turmoil and Triumph on the Road to Superintelligence

Google on the Brink

Oscar Alberto Guil

Memorias de NORTE es un recorrido honesto y directo por la evolución de la distribución minorista en el país, desde los pioneros pasos de Minimax hasta la consolidación de los hipermercados. Esta es la historia del supermercadismo argentino contada desde la trinchera: una obra que combina la memoria empresarial, los desafíos económicos y, por sobre todo, las vivencias reales del equipo humano que convirtió a NORTE en un líder indiscutido del sector.Este no es un manual de soluciones mágicas ni un ejercicio de ego. Es una crónica con aciertos y errores, escrita con el rigor de la experiencia directa y con un objetivo que en ese entonces nos desvelaba todos los días: vender más.Con un lenguaje llano, accesible pero riguroso, en estas páginas vas a descubrir: <ul><li>Estrategia financiera en contextos críticos: Cómo los supermercados financiaban su stock y sus activos físicos tanto en escenarios de alta inflación como en la estabilidad de la convertibilidad.</li><li>Innovación tecnológica "a ciegas" La gestión y el diseño de sistemas internos en una época donde no se contaba con datos de venta detallados por producto.</li><li>Logística de vanguardia: La lógica detrás de un centro de distribución automático y el manejo de medios alternativos de pago.</li><li>Identidad y competencia: Los equipos que diseñaron la imagen de NORTE y la estrategia para competir contra el principal hipermercado del mundo.</li></ul>Memorias de NORTE es, ante todo, una historia empresarial y humana. Un libro indispensable para profesionales del sector, estudiantes de negocios y cualquier persona que quiera entender cómo se tomaron decisiones reales en un entorno altamente competitivo. Una obra sobria y modesta que busca dejar un legado, rescatando el valor de aquellos equipos que transformaron el supermercadismo argentino.Porque las grandes organizaciones no suceden por azar; las hacen las personas, trabajando en equipo.

Una Historia de Supermercados en Argentina

Memorias de Norte

Toister Performance Solutions

The Skills AI Can't Replace

Human Service

What works-and what doesn't-when companies try to do goodCan companies really be "socially responsible"-and should they try? This debate is newly urgent as consumers, employees, and investors push companies to take a stand on everything from climate change to inequality. In this lively and clear-eyed book, economist Ray Fisman cuts through the rhetoric around "doing well by doing good" to show what actually changes corporate behavior and what doesn't-and what corporations should really do if they have society's interests at heart. He will answer questions many of us may be asking:¿ Will consumers pay more for eco-friendly products? ¿ Will employees work harder if they're paid a living wage? ¿ Do ESG (environmental, social, and governance) funds make a difference? ¿ Should you pay more for fair-trade coffee at your local café? (Yes, you should.)Drawing on decades of evidence, Fisman examines which approaches to corporate responsibility make a genuine difference-and which are cheap talk, or worse. The result is a practical framework for understanding the tradeoffs between profit and purpose, recognizing which efforts to do good are likely to succeed, and how your choices can push companies to do better.

The Economics of Making Business Do the Greatest Good

The Model Company

In a movement-defining book, the "godmother of the current moment of dissatisfaction with establishment politics" (The New York Times) tells the story of the rising anti-monopoly movement and charts a course to a democratic futureIn a short, sharp political book, The Nation magazine's "Anti-Monopolist" columnist and "a prophet of the resurgent left" (Franklin Foer) explains the battle between the forces of oligarchy and the rise of the new anti-monopoly movement. Using the stories of modern anti-monopoly heroes including Federal Trade Commission Chair Lina Khan; grocer Anthony Pena, who turned his frustrations with big box stores into a new grocers movement; and Doha Mekki, a Sudanese immigrant who developed the first successful criminal wage-fixing case for the Department of Justice; Teachout explains how anti-monopoly cuts across traditional political lines and gives real teeth to economic populism. Teachout, a scholar of the law of democracy and a politician whose run for governor of New York State shocked the political establishment, argues that monopoly is the architecture of private tyranny, and that breaking corporate power is essential to building a new democracy. From AI to agriculture, healthcare to energy, Americans understand that corporate concentration doesn't just cause inequality; it organizes power. Anti-Monopoly gives that feeling a name, a history, and a way forward. After a spate of books out of the Abundance movement arguing that we need to remove local democracy and focus on efficiency at scale, this book provides a sharp counterpoint.

A Citizen’s Guide

Anti-Monopoly

This accessible and thought-provoking book offers a critical exploration of global health philanthropy, blending personal narrative with a rigorous examination of the field's challenges and opportunities. Grounded in the authors' decades of experience, Crossroads in Global Health reflects on the transformative power of medicine, the complexities of global health engagement, and the enduring human impulse to alleviate suffering. The authors examine the tension between short-term relief and durable system change, and show how reframing global health as a marketplace, powered by data, analytics, and AI, can better match resources to need and turn goodwill into measurable impact.Key Features:· Explores the history, evolution, and critiques of global health, with a focus on discrete philanthropic medical missions.· Examines the landscape of global health needs and resources, shaped by logistics, incentives, and institutional structures.· Reflects on the authors' personal journeys in global health, offering insights into the challenges and lessons learned from decades of experience.· Proposes innovative approaches to harnessing data and technology to create a more efficient and accountable marketplace for global health philanthropy.· Balances the importance of systemic solutions with the moral imperative of immediate care, emphasizing the enduring value of direct human connection in medicine.Building on the authors' previous works, including the World Compendium of Healthcare Facilities and Nonprofit Organizations, this book is an essential resource for medical practitioners, academics, and professionals in the non-profit, public, and private sectors. It offers a compelling call to action for those seeking to make a meaningful impact in global health, while honoring the profound responsibility and transformative potential of the medical profession.

Pragmatic Solutions in a Complex World

Crossroads in Global Health

Artificial Intelligence is no longer a technology story.It has become an industrial story.While much of the world continues to debate chatbots, prompts, and consumer applications, a far more profound transformation is unfolding behind factory walls, inside hyperscale data centers, across electric grids, semiconductor fabs, engineering firms, pharmaceutical laboratories, and global supply chains.The Industrial Mind explains why AI should no longer be understood as software-but as the newest General-Purpose Technology since electricity itself.Drawing upon hundreds of corporate disclosures, industrial case studies, financial analyses, engineering breakthroughs, and economic research, Bruno Bianchini presents a compelling framework for understanding the largest industrial transition of the twenty-first century.The book reveals how AI is becoming the invisible operating system of modern civilization.Readers will discover: - why hyperscale AI infrastructure resembles the construction of railroads, power grids and steel industries rather than traditional software businesses- how data centers have evolved into the world's newest heavy industry- why semiconductors, memory, electricity and cooling have become the strategic resources of the AI economy- how digital twins, autonomous engineering agents and industrial robotics are transforming manufacturing at unprecedented speed- why Siemens, NVIDIA and other industrial leaders are quietly redefining global production- how AI is rewriting competition between chip manufacturers, cloud providers, model developers and enterprise software companies- why measuring AI through "tokens" is increasingly insufficient-and why productivity and industrial outcomes will determine the real winners- how governments, investors, executives and engineers should prepare for an economy where intelligence becomes a fundamental industrial resource.Rather than celebrating AI or condemning it, this book offers something increasingly rare: rigorous analysis.With the clarity of economic history and the precision of financial journalism, The Industrial Mind separates hype from structural change. It examines both extraordinary opportunities and significant risks, including infrastructure bottlenecks, energy constraints, capital allocation, labor transformation, geopolitical competition, and the possibility of speculative excess.At its heart lies one powerful thesis: Artificial Intelligence is completing the same transition that electricity achieved more than a century ago-from remarkable invention to indispensable infrastructure.Once that transition occurs, AI will become almost invisible precisely because it will exist everywhere: inside every factory, every logistics network, every hospital, every engineering office, every research laboratory, and every major enterprise on Earth.The companies that understand this shift will build the industries of tomorrow.Those that mistake AI for merely another software tool risk becoming the next generation's industrial casualties.For executives, investors, policymakers, entrepreneurs, engineers, students and anyone seeking to understand the future of global industry, The Industrial Mind provides an essential roadmap to the emerging Age of Industrial Intelligence.Some technological revolutions create new products.Others create entirely new civilizations.Artificial Intelligence belongs to the second category.

How Artificial Intelligence Became the New Foundation of Global Industry

THE INDUSTRIAL MIND

Game Changer Publishing

How to Build Self-Leading Teams in the Midst of Chaos

The Inspire Code

Vacation Home and Resort Rentals Management

In the fashion and beauty industries, relevance is everything, and innovation is critical to survival in competitive markets. Denise Hardesty Sutton presents a selection of curated case studies to highlight how innovation, often shaped by specific historical, cultural, economic, and socioeconomic influences, is a key factor in pivotal events initiating fundamental change. Drawing on relevant contextual elements and insights from the entrepreneurial impulse-both inside and outside of traditional economic systems-Sutton covers a variety of turning points within the industries, including the introduction of maternity and plus-size women's apparel (Lane Bryant), new textiles, (DuPont's Kevlar), luxury streetwear (Dapper Dan), creative upcycling (feed sacks), new cosmetics markets (Fashion Fair), and business models in beauty (Weleda, Dr. Hauschka). As Sutton examines each case, she positions it within its unique context to illuminate the cultural meanings and impacts of its development alongside wider industry trends like the turn to inclusivity and the growing use of technology in pursuit of efficiency, product development, and problem-solving.

Case Studies in Innovation

Fashion and Beauty

How AI is transforming consulting and professional services, plus a new model for the future.Artificial intelligence has disrupted the world of expertise. Work that once required teams of highly trained professionals--research, analysis, modeling, and drafting--can now be completed in seconds. For consulting firms, law firms, accounting practices, and other professional-service organizations, the implications are profound. The very activities that have long generated revenue, developed talent, and sustained competitive advantage are rapidly being transformed. How do firms built on human expertise create value in a world where machines can now think alongside us?In The Future of Expertise, innovation expert David Duncan offers a compelling answer. Drawing on more than two decades of experience at McKinsey, at Clayton Christensen's advisory firm, and on the front lines of AI-enabled consulting, Duncan argues that the basic structure of professional-service firms must be reinvented. He introduces a new model for the AI era: a leaner, more agile "obelisk" structure that replaces the traditional professional-services pyramid with smaller, highly skilled teams augmented by AI.Through real-world examples from consulting, law, accounting, and corporate strategy, Duncan shows how AI is reshaping everything from client expectations to firm economics and profitability to talent development and leadership. He examines why the apprenticeship model that was used to train generations of professionals is breaking down, how firms can rethink careers and capability building, and what new forms of value clients will demand as routine expertise becomes automated.Provocative and deeply insightful yet practical, The Future of Expertise is an essential guide for leaders navigating the next era of knowledge work.

AI and the Reinvention of Professional Services

The Future of Expertise

Expert Spotlights

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