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Enhancing Safety, Security, and Service
in Organizations

Enhancing Safety, Security, and Service in Organizations

Communication, Leadership, and Performance

Sustainable Supply Chain Transformation is a textbook that looks at the processes, issues and solutions of imbedding and managing environmental and social changes into supply chains. This textbook is aimed at postgraduate students studying the challenges and disruptions faced within supply chains when becoming more sustainable. Sustainable Supply Chain Transformation covers: - Environmental and social factors
- Building and developing sustainable supply chains
- Embedding sustainable operations 
- Managing disruptions and supply chain leadership
- Risks and opportunities during transformation
- Metrics and KPIs for evaluating success With this textbook students will understand how to manage challenges that can arise when building a sustainable, ethical and resilient supply chain, and how recalibrating strategies can lead to a more sustainable supply chain. Real-world examples from P&amp;G, Unilever, Mars, Starbucks and McDonald's are included throughout to assist with problem-solving, critical thinking and application. In-text resources include a glossary, learning outcomes, exercise questions and activities. Online resources include PowerPoint slides for lecturers and a lecturers' manual with additional assignments.

Building Responsible and Resilient Supply Chains

Sustainable Supply Chain Transformation

With the frequent and rapid advancements in technology, businesses are increasingly vulnerable to sophisticated cyber attacks. This accessible guide provides small business owners and non-technical managers with a framework for responding to cyber-attacks in real time. Designed as a practical incident response for businesses without dedicated IT security teams, Preparing for and Dealing with Cyber Threats can be used during an actual crisis. From recognizing the early warning signs, through to recovering and building long-term resilience for your business, Stephen Dunn guides you through the complete incident response journey and demonstrates how readers can transfer these skills into other areas of their business. Each chapter provides actionable templates, checklists and design-making frameworks that are designed to work when readers are under extreme stress. With templates and geography-specific information provided in appendices, this is your one-stop resource for preparing your business to tackle cyber attacks, and to provide your team with the skills to prevent them going forward.

A non-technical guide to navigating a cyber attack

Preparing for and Dealing with Cyber Threats

Turn enterprise AI into a source of strategic insight, not just productivity gains.The AI Gap by leading AI expert and keynote speaker Richard Foster-Fletcher shows business and technology leaders how to unlock greater value from enterprise AI by changing the structures, processes and culture surrounding it. Organizations invest in AI expecting new intelligence and transformative insights. Yet AI is often introduced through procurement, security, legal and compliance systems designed for standard software, restricting its potential before it can deliver on that promise. This book explains why this gap persists and what organizations must change to close it. You'll learn how to: - Identify organizational barriers limiting the value of AI - Move beyond productivity-focused AI implementation - Create conditions where AI can generate deeper insights - Enable employees to explore, experiment and challenge established thinking &gt;The AI Gap equips leaders to rethink AI implementation, create space for experimentation and turn artificial intelligence into a powerful driver of organizational insight and long-term business value. Themes include: enterprise AI, AI implementation, AI strategy, business transformation, organizational culture, AI innovation

How to Fix Enterprise AI and Get Real Insights

The AI Gap

The Pilot in Command Framework for Leadership, Accountability, and Purpose In Own Your Airspace: Navigating Life with Agency, Agility and Authority, Amelia Rose Earhart-the first person to pilot a single-engine Pilatus PC-12 around the world-transforms hard-won aviation principles into a structured approach for personal and professional success. Drawing from high-stakes flying and over 300 keynote presentations to global industry leaders she teaches readers to become pilot in command of their actions and lives. Own Your Airspace grounds its lessons in real-world aviation experiences where split-second decisions determine outcomes. Earhart applies her proven keynote content, refined through presentations to companies including Apple, Boeing, American Express, and Berkshire Hathaway, to teach situational awareness, adaptive planning, and confident navigation through uncertainty. Each chapter provides actionable strategies for maintaining control and finding direction amid chaos. Readers will also discover: <ul> <li>A structured framework for crisis management and high-stakes decision-making drawn from actual around-the-world flight experiences</li> <li>Strategies for building situational awareness that translate directly from the cockpit to the boardroom and beyond</li> <li>Practical tools for adaptive planning when conditions change rapidly and original plans no longer serve you</li> <li>Techniques for embracing challenges as growth opportunities rather than reacting as a passive passenger buffeted by circumstances</li> <li>Insights on navigating uncertainty developed through a decade of broadcast journalism and record-setting aviation achievements</li> </ul> Ideal for business leaders, executives, entrepreneurs, and professionals seeking to strengthen their decision-making under pressure, Own Your Airspace offers a uniquely grounded perspective on leadership, resilience, and taking command of your personal and professional trajectory.

Navigating Life with Agency, Agility and Authority

Own Your Airspace

Digital tools such as AI in recruitment, analytics in performance management, and online learning platforms have revolutionized traditional HR functions. However, these advancements also introduce new challenges, including maintaining employee well-being in remote or hybrid workplaces, improving digital competencies and skills, managing digital environment, and addressing ethical concerns related to algorithmic bias and privacy.&nbsp;Against this background, this contributed volume explores the interrelationship between HRM and sustainability within the rapidly evolving digital work environment.
&nbsp;
By incorporating advanced technologies and sustainability into&nbsp;HR management functions, such as&nbsp;recruitment, training, performance management, and employee well-being initiatives,&nbsp;organizations can create responsible cultures that support both human development and long-term resilience&nbsp;in modern companies. This book brings together original research findings from different countries and various industries and discusses theories and practices related to HR management, digitalization trends, and sustainability issues in organizations. It will be of great interest to scholars and students of sustainable HRM. &nbsp;
&nbsp;


 Mirela Panait
 &nbsp;is a Professor at the Faculty of Economic Sciences, Petroleum-Gas University of Ploiesti, Romania. She is also a scientific researcher at the Institute of National Economy and PhD advisor at the doctoral school of the Romanian Academy. Her research explores energy transition, foreign investment, capital market, corporate social responsibility and sustainable development. She has published widely.&nbsp;&nbsp;
&nbsp;

 Iza Gigauri
 &nbsp;is a Full Professor at the Department of Business Administration and is Head of the Administrative Sciences Research Center at the School of Business and Administrative Studies, University of Georgia. Her research interests include corporate social responsibility, marketing, sustainability, entrepreneurship, human resource management, digitalization, and leadership. She has published widely in books and journals.&nbsp;&nbsp;
&nbsp;

 Anuradha Iddagoda
 &nbsp;is a Senior Lecturer at the Management Science Unit, Department of Mathematics, Faculty of Applied Sciences, University of Sri Jayewardenepura Sri Lanka. Her research areas are Human Resource Management, Green Human Resource Management, employee engagement, leadership and work-life balance. She has published widely.&nbsp;
&nbsp;

 Bulent Akkaya
 is an Associate Professor at Manisa Celal Bayar University, Turkey. His research interests include healthcare management, female leaders, dynamic capabilities, agility, organizational agility, agile leadership, Industry 4.0 and 5.0, and the quality of management in contemporary enterprises. He has published widely in books and journals.

Digital tools such as AI in recruitment, analytics in performance management, and online learning platforms have revolutionized traditional HR functions. However, these advancements also introduce new challenges, including maintaining employee well-being in remote or hybrid workplaces, improving digital competencies and skills, managing digital environment, and addressing ethical concerns related to algorithmic bias and privacy.&nbsp;Against this background, this contributed volume explores the interrelationship between HRM and sustainability within the rapidly evolving digital work environment.By incorporating advanced technologies and sustainability into&nbsp;HR management functions, such as&nbsp;recruitment, training, performance management, and employee well-being initiatives,&nbsp;organizations can create responsible cultures that support both human development and long-term resilience&nbsp;in modern companies. This book brings together original research findings from different countries and various industries and discusses theories and practices related to HR management, digitalization trends, and sustainability issues in organizations. It will be of great interest to scholars and students of sustainable HRM. &nbsp;

Emerging Dynamics in a Digital Environment

Sustainability and Human Resource Management

Understand the complexities involved in managing destinations, including the current challenges at the forefront of the tourism industry such as climate change, overtourism and crisis management.

A Practical Approach

Responsible Destination Management

This comprehensive textbook offers an up-to-date account of how organizations function in a rapidly changing world. Designed as a practical and accessible guide, it combines theoretical insights with real-world applications while presenting organizations as complex social systems shaped by people, culture, power and context.It introduces key questions such as:¿ What are organizations and why do they exist? ¿ How do they define goals and strategies? ¿ How are they structured and led? ¿ How do people, culture and identity shape organizational life? ¿ How do organizations interact with their environments?Chapters feature a range of thoughtfully designed learning tools, such as case studies, reflection boxes, in-depth features and paradox boxes that encourage students to explore tensions, dilemmas and competing perspectives in organizational life. Readers benefit from diverse examples drawn from global contexts and sustained attention to contemporary challenges such as digitalization, sustainability, legitimacy and organizational change.This textbook provides a strong foundation in organization theory and organizational behavior while developing the analytical and critical skills needed to understand and engage with contemporary organizations. Comprehensive online resources, including PowerPoint slides, flashcards and quizzes, are available at www.routledge.com/cw/skyttermoen.

Organizations in Context

A practical method, backed by peer-reviewed research, for reimagining work to create your most distinctive, creative, energetic, and relatable professional self.In far too many organizations, the idea of bringing your 'full self' to the job is a liability.Emotion beyond enthusiasm for the task at hand is deemed unprofessional. Personal identity must be compressed into a carefully curated bio: relatable yet inoffensive.When people are conditioned to flatten the full social and emotional complexities of themselves, spirits dull and progress stalls, in life and in the workplace.But for a growing number of people, especially younger generations, this form of workplace culture no longer works. Surveys show that fewer individuals are willing to sacrifice their time and quality of life for a career, let alone an organization. With an increased focus on purpose, meaning, and mental health, many refuse to scrub their emotions, or the full range of their identities, to keep their professional lives separate.At the same time, in more progressive settings, the encouragement to bring people's full selves to work has sometimes unleashed more authenticity and personal revelation than managers and teams know how to handle.So how do we get it right?Lively and accessible, Human Mode features vibrant stories, expert insights, evidence-based techniques, and 'ah-ha' takeaways you can use immediately.Discover how to engage your inherent superpower - being immensely human - to unlock progress, connection, and achievement in your working life.

Unlock Your Unique Edge and Transform Your World of Work

Human Mode

How to build your customer into your culture

Customer Salience

In a world of tremendous change, uncertainty, and simplistic AI-driven answers, it is easy to look to an uncertain future with anxiety. In The Leader's Oracle, Chief Strategy and Innovation Officer Roopa Unnikrishnan shows that the wisest leaders instead look to the ancient past for inspiration. By channeling the Oracle of Delphi, these leaders ask better questions and challenge their organizations to transform. Offering a provocative lens on the future of strategic leadership, The Leader's Oracle is not just a book about strategy—it is a call for a cultural shift in how we lead, how we think, and how we build organizations. Through this uniquely powerful framework, readers examine and harness the timeless wisdom of the ancients to help their own business and career: <ul><li>operate at the edge of clarity</li><li>interpret patterns and possibilities</li><li>provoke transformation, not comfort </li><li>serve the powerful, but answer to the truth</li><li>protect future-facing wisdom in a reactive world</li></ul> This unique framework on business strategy and leadership explores a critical paradox in today’s corporate environment: in a world obsessed with operational excellence and short-term wins while struggling with historic transformational changes, we often neglect the voices of the long-term thinkers, the strategic questioners, the ones who highlight or introduce ambiguity to force clarity. The Leader's Oracle serves as a call to arms for leaders, board members, and aspiring strategists to embrace their inner Delphic voice—one that cuts through noise, evokes questions, and drives tectonic shifts, not just tactical maneuvers.

Using Ancient Wisdom to Improve Strategy and Decision-Making

The Leader's Oracle

A comprehensive introduction to managing people and organisations in contemporary workplaces. Human Resource Management is a CIPD textbook that offers a broad and applied exploration of the key principles and practices of human resource management for students preparing for careers in HR. Written by Stephen Taylor and Carol Woodhams, this fourth edition is designed for those studying HRM and people management, including learners undertaking the CIPD Associate Diploma in People Management and students at the early stages of their HR careers. The textbook covers core areas such as international people management, the employment relationship, resourcing and workforce planning, employee engagement and reward management. It also explores organisation design and development, organisational performance and the impact of emerging technologies on HR practice. Updated throughout, this edition includes expanded discussion of artificial intelligence, leadership, wellbeing at work and equity, diversity and inclusion, supported by additional real-world examples that connect theory to practice. This textbook includes: - Clear learning outcomes to structure chapters and support progress tracking - Reflective activities to consolidate understanding and encourage application - Further reading suggestions to support deeper exploration of key topics - Real-world examples that demonstrate HR concepts in practice - Online resources including lecturer slides, a lecturer guide and annotated web links Whether studying for a CIPD qualification or building a foundation for professional HR practice, Human Resource Management equips students with the knowledge and perspective needed to succeed as people professionals.

People and Organisations

Human Resource Management

Internal communications teams have often relied on activity counts and engagement scores that describe what was done rather than what changed. This is no longer enough: they need to demonstrate clear evidence of communication effectiveness.Grounded in real-world experience, Measuring the Impact of Internal Communications shows how to measure what truly matters and highlight the outcomes that shape organizational success. It provides a four-stage, twelve-step model built around organizational alignment, meaningful outcomes, credible evidence and continuous improvement. The book explains what meaningful impact looks like inside organizations, how to define outcomes that leaders recognize, how to gather and interpret evidence and how to use insight to influence leadership and strengthen communication effectiveness.Measuring the Impact of Internal Communications includes insights and interviews from leading voices across the communication and research landscape including Kevin Ruck and Mary Welch. By equipping professionals to define, measure, understand and communicate their results effectively, this book shows why and how measurement in internal communication is now essential to business performance, leadership credibility and employee experience in an increasingly connected and data-driven world.

Translating Metrics into Meaningful Organizational Outcomes

Measuring the Impact of Internal Communications

Enhancing Safety, Security, and Service in Organizations

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