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Produkt vom BFSG ausgenommen: Hersteller ist Kleinstunternehmen

Serie Inteligencia Emocional HBR

Harvard Business Review

Empatía

&lt;p&gt;1. ¿Qué es la empatía? 2. Por qué la compasión es mejor estrategia de gestión que la intransigencia. 3. Qué hacen los grandes escuchadores. 4. La empatía es clave en las buenas reuniones. 5. Empatizar con la gente es más difícil si has estado en su lugar. 6. Convertirte en poderoso te hace menos empático. 7. Un proceso para diseñar productos empáticos. 8. Cómo utiliza Facebook la empatía para mantener seguros los datos de los usuarios. 9. Los límites de la empatía. 10. Lo que el Dalai Lama enseñó a Daniel Goleman sobre la inteligencia emocional.&lt;/p&gt;

Most leadership books are written from the top of the mountain. This one is not.
 
The Human Side of Leadership grew out of a personal challenge: taking years of LinkedIn articles about leadership and turning them into something more permanent. What emerged is a book written from somewhere on the path, by someone still climbing.
 
Chris MacKinnon has spent nearly 30 years working in IT across multiple sectors and more than 33 years coaching hockey at a high level. In both worlds, he kept running into the same truth: the technology rarely matters as much as how you deliver it, and the game plan rarely matters as much as the people running it.
 
This book does not offer a framework. It does not promise a system. It is a collection of honest reflections on the moments that actually shape leaders: when to listen instead of respond, when accountability means holding yourself to the same standard, when empathy is the thing that gets the job done. Each chapter stands on its own and can be read as a conversation, not a guide.
 
The themes that surface most often are the ones that kept coming up in his own work: trust, empathy, humility, accountability, and the weight that words carry when you are in a position of influence. The examples are drawn from IT, education, and coaching, but the lessons are not confined to those spaces. Leadership shows up wherever people influence one another.
 
If you manage people, lead teams, or are trying to become the kind of leader you would actually want to work for, this book is for you.

The Human Side of Leadership

From the visionary force behind EA’s most beloved video games, a must-read book on what the billion-dollar secrets of game design can teach us about building products better and making customers happier Video games are the biggest entertainment industry in the world—for a reason. Games tap into human psychology and drives like nothing else. So how can we recreate the satisfaction we feel playing games in day-to-day life? How can we harness that feeling to grow better businesses? These are the questions Bing Gordon has been trying to answer over his 40 year career in tech. Affectionately known as the godfather of the video game world, his influence and canonized “Gamification Checklist” have shaped the games and companies we engage with every day: EA Sports, Farmville, The Sims, Amazon Prime, Zynga, Spotify, Audible, Twitch, Duolingo, and Cameo, to name a few. Now, in Everybody Wins, Bing dives into each of the eight core elements of his checklist, lessons extracted from a lifetime in games: <ul><li>Wow Moments: Lead with unforgettable moments of exaltation</li><li>Everybody Wins: Engineer wins to be frequent, evident, and earned</li><li>Invest and Express: Create opportunities for self-expression and recognition</li><li>Session Economics: Make every session feel worth the time it took</li><li>Social Integration: Prioritize integrating social connection, always</li><li>Retention Hacking: Build “forever franchises” that delight and grow</li><li>Game Loops: Design satisfying repetition</li><li>Quantify Everything: Measure achievements at the micro-level</li></ul> Packed with unforgettable stories of Bing’s mind-boggling career, Everybody Wins imparts hard-earned wisdom that any business and anyone can implement for creating irresistible products and experiences. As all well-designed games show, when these principles are applied, you’ll always feel like you’re winning.

From the visionary force behind EA’s most beloved video games, a must-read book on what the billion-dollar secrets of game design can teach us about building products better and making customers happier Video games are the biggest entertainment industry in the world—for a reason. Games tap into human psychology and drives like nothing else. So how can we recreate the satisfaction we feel playing games in day-to-day life? How can we harness that feeling to grow better businesses? These are the questions Bing Gordon has been trying to answer over his 40 year career in tech. Affectionately known as the godfather of the video game world, his influence and canonized “Gamification Checklist” have shaped the games and companies we engage with every day: EA Sports, Farmville, The Sims, Amazon Prime, Zynga, Spotify, Audible, Twitch, Duolingo, and Cameo, to name a few. Now, in Everybody Wins, Bing dives into each of the eight core elements of his checklist, lessons extracted from a lifetime in games: <ul><li>Wow Moments: Lead with unforgettable moments of exaltation</li><li>Everybody Wins: Engineer wins to be frequent, evident, and earned</li><li>Invest and Express: Create opportunities for self-expression and recognition</li><li>Session Economics: Make every session feel worth the time it took</li><li>Social Integration: Prioritize integrating social connection, always</li><li>Retention Hacking: Build “forever franchises” that delight and grow</li><li>Game Loops: Design satisfying repetition</li><li>Quantify Everything: Measure achievements at the micro-level</li></ul> Packed with unforgettable stories of Bing’s mind-boggling career, Everybody Wins imparts hard-earned wisdom that any business and anyone can implement for creating irresistible products and experiences. As all well-designed games show, when these principles are applied, you’ll always feel like you’re winning.

What Games Teach Us About Making Products People Love

Everybody Wins

Leo Lionni's 100 First Words

“Almost Reckless is not just a book, it's a permission slip. It's about the courage it takes to step off the algorithm's path, the clarity that comes from defining your own principles, and the joy of building something that feels unmistakably yours.” —Will Guidara, bestselling author of Unreasonable Hospitality Amy Smilovic's cult fashion brand, Tibi, was a thriving $70 million business when she realized she was working toward someone else's idea of success. So she threw out the rulebook of how things should be done and went with her gut instead. Today Tibi is more successful than ever, and all on Smilovic's groundbreaking entrepreneurial terms.&nbsp; In Almost Reckless, she invites you to get comfortable with embracing smart risks in pursuit of your own vision. Sharing her story and drawing on her years of helping others identify their values and principles, Smilovic teaches you to hone your gut, and your trust in it. With humor and practicality she coaches you in how to determine what success means to you, including: <ul><li>why you don’t have to listen to the data guys</li><li>why you should be a Creative Pragmatist</li><li>why sticking to your principles isn’t incompatible with success</li><li>why work/life balance is bullshit</li></ul> Almost Reckless is the essential blueprint for entrepreneurs, leaders, creatives, and anyone who wants a working life that feels aligned with who they truly are.

“Almost Reckless is not just a book, it's a permission slip. It's about the courage it takes to step off the algorithm's path, the clarity that comes from defining your own principles, and the joy of building something that feels unmistakably yours.” —Will Guidara, bestselling author of Unreasonable Hospitality Amy Smilovic's cult fashion brand, Tibi, was a thriving $70 million business when she realized she was working toward someone else's idea of success. So she threw out the rulebook of how things should be done and went with her gut instead. Today Tibi is more successful than ever, and all on Smilovic's groundbreaking entrepreneurial terms.&nbsp; In Almost Reckless, she invites you to get comfortable with embracing smart risks in pursuit of your own vision. Sharing her story and drawing on her years of helping others identify their values and principles, Smilovic teaches you to hone your gut, and your trust in it. With humor and practicality she coaches you in how to determine what success means to you, including: <ul><li>why you don’t have to listen to the data guys</li><li>why you should be a Creative Pragmatist</li><li>why sticking to your principles isn’t incompatible with success</li><li>why work/life balance is bullshit</li></ul> Almost Reckless is the essential blueprint for entrepreneurs, leaders, creatives, and anyone who wants a working life that feels aligned with who they truly are.

A Creative and Pragmatic Approach to Taking Risks

Almost Reckless

Drawing from the powerful symbolism of the olive tree in Psalm 52:8, bestselling author Christine Caine reveals how to flourish in every season--no matter what comes your way.

Drawing from the powerful symbolism of the olive tree in Psalm 52:8, bestselling author Christine Caine reveals how to flourish in every season--no matter what comes your way.

God’s Design for a Rooted, Resilient, and Fruitful Life

The Faith to Flourish

'In a world that often makes people feel invisible or overlooked, Jennifer has written something truly profound, a book that arrives at exactly the right cultural moment [...] do yourself a favour and pick this one up. You'll be glad you did'ANTHONY SCARAMUCCI'The perfect antidote to our modern mental health epidemic'PROFESSOR TIM SPECTOR'Beautifully written and deeply felt' SUSAN CAIN------------------From award-winning writer Jennifer Breheny Wallace, a deeply consequential look at restoring closeness in our relationships and how feeling connected - mattering - can bring purpose and happiness to our lives.In a world where loneliness, burnout, and disconnection have reached crisis levels, Jennifer Breheny Wallace offers a transformative solution: mattering. Through vivid storytelling and groundbreaking research, Mattering: The Secret to Building a Life of Deep Purpose and Connectionreveals how feeling seen, needed, and valued isn't just a nice-to-have-it's essential for our wellbeing and society's future.Filled with stories of individuals who have discovered the power of mattering, from the story of a fire chief who re-energized his emotionally exhausted team by helping them see their long-term impact, to a woman who transformed her grief into a movement helping thousands rebuild their lives, Wallace shows how mattering can be cultivated in every sphere of life. She demonstrates that when people feel they truly matter-that their presence and contributions are noticed, needed, and missed when they aren't there-everything changes. Productivity soars, relationships deepen, and communities strengthen.Drawing on compelling research and intimate portraits of people who've discovered the power of mattering, Wallace provides a practical blueprint for creating lives of deeper meaning and connection. She reveals:<ul><li>How small acts of recognition can transform workplace culture and prevent burnout</li><li>Why helping others often energizes us rather than depletes us</li><li>How to build "mattering spaces" that foster genuine connection in our communities</li><li>Practical strategies for navigating life transitions while maintaining our sense of purpose</li></ul>Perfect for readers of Brené Brown and Adam Grant, this timely book offers both hope and concrete solutions for our modern crisis of disconnection. Mattering isn't just another self-help guide-it's a revolutionary framework for rebuilding the connections that make life meaningful and creating positive change that ripples outward from ourselves to our relationships, workplaces, and communities. With clarity and compassion, Wallace shows us that the antidote to our cultural crisis of isolation isn't to turn inward, but to recognize how much we matter to each other. This book will forever change how you think about your role in the lives of others and offer a path to a more connected, purposeful life.

The Secret to Building a Life of Deep Connection and Purpose

Mattering

You know you have more to offer, but you're tired of waiting for a seat at the table to prove it. Most emerging leaders feel stuck in a holding pattern, believing that their ability to make an impact is capped by their current title or the person above them on the org chart. But influence isn't a reward for a promotion. It's a muscle you build in the mundane, everyday moments of your current role.In 90 Days to Grow Your Influence Clay Scroggins, bestselling author of How to Lead When You're Not in Charge, provides a daily roadmap for the "not-in-charge" leader. Drawing from his foundational work on leveraging influence without authority, this 90-day reader helps you navigate the tension of having great responsibility but very little power.Each day is designed to be a "snackable" but substantial 5-minute read, perfect for your morning coffee or the commute to the office. Through a mix of relatable stories, leadership metaphors, and spiritually grounded reflections, you'll learn how to: <ul><li>Understand Identity: Secure your worth in who you are, not just what you do or what your business card says.</li><li>Lead Yourself: Master the disciplines of self-awareness and emotional intelligence.</li><li>Choose Positivity: Cultivate a resilient, solution-oriented mindset that shifts the energy of every room you enter.</li><li>Think Critically: Stop being a passive observer and start solving problems.</li><li>Reject Passivity: Take ownership of the ground you're standing on today.</li><li>Challenge Well: Influence the leaders above you with relational equity and wisdom.</li></ul>Whether you are a new hire, a middle manager, or an aspiring executive, this book is your daily reminder that your seat on the org chart doesn't define your impact. You have everything you need to start leading right where you are. Real influence starts here.

You know you have more to offer, but you're tired of waiting for a seat at the table to prove it. Most emerging leaders feel stuck in a holding pattern, believing that their ability to make an impact is capped by their current title or the person above them on the org chart. But influence isn't a reward for a promotion. It's a muscle you build in the mundane, everyday moments of your current role.In 90 Days to Grow Your Influence Clay Scroggins, bestselling author of How to Lead When You're Not in Charge, provides a daily roadmap for the "not-in-charge" leader. Drawing from his foundational work on leveraging influence without authority, this 90-day reader helps you navigate the tension of having great responsibility but very little power.Each day is designed to be a "snackable" but substantial 5-minute read, perfect for your morning coffee or the commute to the office. Through a mix of relatable stories, leadership metaphors, and spiritually grounded reflections, you'll learn how to:<ul><li>Understand Identity: Secure your worth in who you are, not just what you do or what your business card says.</li><li>Lead Yourself: Master the disciplines of self-awareness and emotional intelligence.</li><li>Choose Positivity: Cultivate a resilient, solution-oriented mindset that shifts the energy of every room you enter.</li><li>Think Critically: Stop being a passive observer and start solving problems.</li><li>Reject Passivity: Take ownership of the ground you're standing on today.</li><li>Challenge Well: Influence the leaders above you with relational equity and wisdom.</li></ul>Whether you are a new hire, a middle manager, or an aspiring executive, this book is your daily reminder that your seat on the org chart doesn't define your impact. You have everything you need to start leading right where you are. Real influence starts here.

Daily Habits for Leading from Any Level

90 Days to Grow Your Influence

Este libro no es solo una guía. Es la historia real de una mujer, Olga, que partiendo desde cero enfrentó retos, superó obstáculos y logró construir un imperio, con determinación, coraje y fe. Una historia de resiliencia y empoderamiento, en la que cada página revela el paso a paso que puedes seguir para alcanzar tus sueños, sin importar tus circunstancias actuales. Este libro te muestra lecciones de vida basadas en experiencias vividas que te enseñarán como evitar errores comunes y acelerar tu camino hacia el éxito. Estrategias probadas que puedes aplicar inmediatamente para construir tu propio negocio, incluso si estás empezando desde cero.
Herramientas prácticas y ejercicios poderosos que te ayudarán a transformar tus creencias, superar tus miedos y emprender con confianza. Una guía inspiradora y motivadora que te muestra como convertir cada desafío en una oportunidad y cómo aprender a disfrutar del proceso mientras construyes la vida que deseas.
No importa dónde te encuentres hoy, lo importante es dónde puedes estar mañana.
Toma este libro como tu mentor personal, es un mapa que te guiará paso a paso en tu camino hacia el éxito. La independencia financiera y la vida de tus sueños. Todo lo que necesitas está aquí dentro de este libro. Historias de superación, consejos prácticos y una invitación a creer en ti mismo como nunca antes.
"Esta es tu oportunidad para escribir tu propia historia de éxito"
¿Estás listo para comenzar?
Para viajar lejos, no hay nada mejor que un libro. Empieza a leerlo y prepárate para cambiar tu vida.

La historia es mía,, el momento es tuyo, la mentalidad del éxito, emprender desde el corazón: La historia es mía,, el momento es tuyo, la mentalidad del éxito, emprender desde el corazón

CÓMO EMPRENDER CON VALOR Y DETERMINACIÓN

Flow the Movie

The smash-hit movie Flowis now available as a novelisation for readers aged 8+! When Cat's home is submerged by a great flood, it finds refuge on a boat alongside an unlikely band of animal companions...Together they embark on an extraordinary journey, encountering abandoned cities, breathtaking landscapes and forgotten creatures of the deep - while discovering their capacity for courage, resilience and friendship.<ul><li>An enchanting adaptation of the Oscar-winning film beloved of audiences around the globe.</li><li>Flow is the winner of both an Oscar and a Golden Globe for Best Animated Feature, as well as a host of other prestigious awards and nominations.</li></ul>Praise for the movie:"Brimming with sentiment but notcsentimentality" - IndieWire"The animals act like animals, and that gives their adventure an authenticity that, in moments of both delight and peril, makes the emotion that much more powerful." - New York Times"Pure cinema, pure animation, pure magic" - Film Yap"An eco-parable ... bracingly fresh and unexpected" - Guardian"Mesmerising and wondrous" - Empire

Flow: The Official Story of the Movie

Conflict is not the enemy. Silence is.

Too many people are fighting silent battles-hiding behind smiles, humor, and busyness while their homes, churches, teams, and hearts quietly fracture. We've learned to manage conflict, not heal it. We tolerate dysfunction, hoping it goes away on its own, but silence only lets unresolved issues fester into a cancer that can destroy marriages, ministries, and organizations.
In RESOLVE IT, Reverend Dr. David Rivera Jr. exposes one of the greatest lies of our generation-that ignoring problems is the same as resolving them. It's not. Unresolved conflicts sow distrust and discord, weakening every foundation they touch.
We've Mistaken Managing Conflicts for Healing it.

Through transparent stories, biblical wisdom, and practical business leadership principles, Dr. Rivera reveals how to confront, communicate, and reconcile with grace and truth.
"For years, I believed managing conflict meant keeping the peace. But as the conflicts matured, I learned the truth: What you tolerate will eventually dominate." -Reverend Dr. David Rivera Jr.

Learn to distinguish between disagreement and dysfunction before they turn into emotional, spiritual, relational, and financial destruction. De-escalate situations through his proven R.E.S.O.L.V.E. method and lead with wisdom, maturity, and empathy.

Disagreement isn't always a bad thing, especially when it involves two passionate people trying to achieve the same goal, just with different methods. Discover how to engage without using emotionally charged language and lead your team to new heights.

If anyone can still get triggered, they still need healing.

Be prepared to take a good look at yourself and those in your care. Help them RESOLVE their issues. They deserve for you to be the leader God created you to be.

Foreword by Jacobo Ramos.

Stop Managing Conflicts and Lead

Resolve It

A groundbreaking approach to transforming the hidden influences of your childhood into your unique and extraordinary leadership style. What if the path to achieving your full leadership potential wasn’t in a business school classroom, but in your childhood home? Veteran executive coach Pam Manfredo Curtis, PhD, brings the therapist’s couch to the corner office, revealing how your earliest experiences are the most significant predictor of your leadership style. The Origin of a Leader guides you on a revelatory journey into your past. You’ll explore specific childhood environments and discover how they shaped your strengths, communication patterns, and hidden limitations. Drawing on decades of experience coaching the world’s most influential CEOs and executives, Manfredo Curtis moves beyond theory, providing powerful, actionable tools to help you identify and overcome personal blocks, have truly authentic conversations, and foster psychological safety within your teams. Learn to engage in constructive conflict and give feedback that inspires growth, not fear. By understanding the origin of who you are, you can fundamentally change how you lead. No matter your current position—whether that’s at your job, your home, or in your community—The Origin of a Leader empowers you to reach your highest potential. This isn’t just about becoming a more capable, self-aware, inspiring leader; it’s also about transforming yourself into a more competent, confident, and empathetic human being.

Transforming Family Patterns Into Leadership Power

The Origin of a Leader

Maya and Marley

A warm and joyful picture book that celebrates empathy, friendship and community, written by award-winning, bestselling author Laura Henry-Allain MBE, creator of JoJo and Gran Gran. Welcome to Grove Adventure Playground, where everyone is welcome! Brother and sister Maya &amp; Marley live in the adventure playground with Mum, Dad and their cheeky pet goats, Lou and Chou. It's the day of the big community lunch, and the playground is busy with friends and neighbours, all arriving with tasty dishes to share. But among the crowd of excited guests, Maya and Marley spot a new face - one that looks worried and shy. Can Maya and Marley find a way to make this new friend feel welcome? Don't miss Maya &amp; Marley and the Great Big Tidy Up, winner of the Teach Early Years Award 2025!

Maya & Marley and the New Friend

Empatía

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