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Produkt vom BFSG ausgenommen: Hersteller ist Kleinstunternehmen

Serie Inteligencia Emocional HBR

Harvard Business Review

Empatía

&lt;p&gt;1. ¿Qué es la empatía? 2. Por qué la compasión es mejor estrategia de gestión que la intransigencia. 3. Qué hacen los grandes escuchadores. 4. La empatía es clave en las buenas reuniones. 5. Empatizar con la gente es más difícil si has estado en su lugar. 6. Convertirte en poderoso te hace menos empático. 7. Un proceso para diseñar productos empáticos. 8. Cómo utiliza Facebook la empatía para mantener seguros los datos de los usuarios. 9. Los límites de la empatía. 10. Lo que el Dalai Lama enseñó a Daniel Goleman sobre la inteligencia emocional.&lt;/p&gt;

A powerful, emotional, and ultimately uplifting picture book about the real-life experience of a Japanese American boy incarcerated with his family during World War II.Cowritten by Minoru (Min) Tonai, an advocate for Japanese American rights, Unbreakable is based on Tonai's harrowing real-life experiences and has been welcomed with five starred reviews.This moving picture book includes extensive back matter: information on the American incarceration camps and the campaign to release Tonai's father, a timeline, a bibliography, author and illustrator notes, and questions for further discussion perfect for caregivers and educators to further engage young readers.After the bombing of Pearl Harbor, strength comes in the form of the small, smooth stone Min's father gives him before being led away by FBI agents. In his absence, Min and his family do their best to keep their produce business afloat and earn enough support to get Min's father released. But the FBI won't release his father, and soon, Min and his family are forced into an incarceration camp in Colorado.Imprisoned on the dusty plains and facing both the pain of displacement and the injustice of being incarcerated by his own country, Min must learn to adapt and to find beauty-and strength-where most wouldn't.Cowritten by Jolene Gutiérrez, author of Too Much! and Mamiachi &amp; Me, and illustrated by acclaimed illustrator Chris Sasaki, this is an inspiring and powerful picture book. Share it with young readers who are asking questions about justice, belonging, and what it means to be American.Lying in bed at night, Min thinks about things he's lost: his family's home and business, Puppy, and most of all, Papa.&nbsp; Min clutches his stone, hoping to see his father again.

A Japanese American Family in an American Incarceration Camp

Unbreakable

El "modelo Beyond Budgeting" muestra cómo llevar la agilidad hasta el nivel corporativo, a través de un enfoque integral que ofrece una combinación coherente de principios de liderazgo y procesos de gestión.
Todo parte de una premisa simple: el presupuesto anual no sólo es inmensamente rígido sino que procura solucionar tres objetivos en eterno conflicto: definir metas, efectuar pronósticos y asignar recursos. El libro recorre experiencias reales, exitosas, de empresas líderes, en las que operar sin presupuesto anual no solo ha sido posible, sino revolucionario.

Cómo gestionar organizaciones sin la ficción del presupuesto anual

El modelo beyond budgeting

Instant&nbsp;New York Times&nbsp;BestsellerA Life-Changing Path to Mental and Emotional WellnessDo you ever wonder: Why am I so anxious? Why can't I shake this anger or depression? Maybe you've even cried out to God, Aren't Christians supposed to feel better than this?You're not alone--and you don't have to stay stuck. In Heal Your Hurting Mind, pastor and New York Times bestselling author Craig Groeschel opens up about his most personal journey yet--one shaped by deep emotional pain and raw honesty. With vulnerability and hope, Craig shares his story while guiding readers through a transformative path of healing, growth, and lasting change. Along the way, you'll meet Dr. Wayne Chappelle, known as "Dr. C," a respected clinical psychologist who has helped everyone from elite military leaders to professional athletes overcome intense mental health challenges. Craig's candor and biblical wisdom, combined with Dr. C's psychological insight and expertise, offer a powerful and practical path forward, providing the tools you need to start healing today. Together, they will help you:Realize you're not alone in your struggle with anxiety, depression, burnout, or angerIdentify and name your emotions and feelingsUnderstand what's really driving your mental and emotional battlesDiscover that mental health is dynamic, not staticDevelop specific strategies for changing toxic thought patterns and behavior&nbsp;You don't have to keep living under the weight of mental and emotional pain. God longs to bring healing and relief to your life. Break free from what's been holding you back, and let Heal Your Hurting Mind show you how.

In Heal Your Hurting Mind, New York Times bestselling author Craig Groeschel and psychologist Dr. Wayne Chappelle provide the biblical wisdom and clinical tools you need to find freedom from mental health issues. You don't have to keep living under the weight of anxiety, depression, burnout, or any emotion that's been holding you back.

Biblical Hope for Anxiety, Depression, Burnout, and the Emotions No One Talks About

Heal Your Hurting Mind

Al adoptar una mentalidad que prioriza a los demás--transformando cada "¡Aquí estoy!" en un sincero "¡Ah, ahí estás!"--puedes iluminar cualquier habitación y crear conexiones profundas y significativas.El líder carismático revela la hoja de ruta de John Maxwell para un liderazgo más impactante a través del poder del carisma. Pero, ¿es el carisma esencial para todo líder? Absolutamente, porque en su esencia, el liderazgo se trata de influencia--nada más y nada menos. Esta realidad resalta la importancia de relacionarse eficazmente con los demás.El autor enfatiza el papel indispensable de cultivar relaciones positivas, adaptadas de su aclamado libro 25 Maneras de ganarse a la gente y aplicadas al liderazgo. El libro ofrece veintiún habilidades prácticas para desarrollar carisma al interactuar de manera positiva con las personas a lo largo de tres fases transformadoras: <ul><li>Interesarse por los demás: La base del carisma comienza mostrando un interés genuino por las personas que te rodean.</li><li>Invertir en los demás: Aprende el arte de aportar valor a la vida de los demás, sentando las bases para relaciones más profundas y una colaboración efectiva.</li><li>Resultar interesante para los demás: Descubre cómo presentarte de manera que cautives y atraigas, completando así la transformación carismática.</li></ul>Embárcate en este viaje de transformación en el liderazgo con John Maxwell. Comprométete a practicar estos enfoques a diario y observa cómo las personas gravitan naturalmente hacia ti, listas para unirse en el camino hacia logros compartidos.The Charismatic LeaderBy adopting a mindset that prioritizes others--transforming every "Here I am!" into a heartfelt "Ah, there you are!"--you can light up any room and create deep, meaningful connections.The Charismatic Leader unveils John Maxwell's roadmap to more impactful leadership through the power of charisma. But is charisma essential for every leader? Absolutely, because at its core, leadership is about influence--nothing more, nothing less. This reality underscores the importance of engaging effectively with others.The author highlights the indispensable role of cultivating positive relationships adapted from his acclaimed 25 Ways to Win with People and applied to leadership. The book offers twenty-one actionable skills to cultivate charisma by positively engaging with people across three transformative phases: <ul><li>Becoming Interested in Others: The foundation of charisma starts with showing genuine interest in the people around you.</li><li>Becoming Invested in Others: Learn the art of adding value to others' lives, setting the stage for deeper relationships and collaboration.</li><li>Becoming Interesting to Others: Discover how to present yourself in ways that captivate and engage, completing the charismatic transformation</li></ul>Embark on this transformational leadership voyage with John Maxwell. Dedicate yourself to practicing these approaches daily, and watch as people naturally gravitate towards you, ready to join in on the path to shared achievements.

Al adoptar una mentalidad que prioriza a los demás—transformando cada "¡Aquí estoy!" en un sincero "¡Ah, ahí estás!"—puedes iluminar cualquier habitación y crear conexiones profundas y significativas.El líder carismático&nbsp;revela la hoja de ruta de John Maxwell para un liderazgo más impactante a través del poder del carisma. Pero, ¿es el carisma esencial para todo líder? Absolutamente, porque en su esencia, el liderazgo se trata de influencia—nada más y nada menos. Esta realidad resalta la importancia de relacionarse eficazmente con los demás.El autor enfatiza el papel indispensable de cultivar relaciones positivas, adaptadas de su aclamado libro&nbsp;25 Maneras de ganarse a la gente&nbsp;y aplicadas al liderazgo. El libro ofrece veintiún habilidades prácticas para desarrollar carisma al interactuar de manera positiva con las personas a lo largo de tres fases transformadoras:<ul><li>Interesarse por los demás: La base del carisma comienza mostrando un interés genuino por las personas que te rodean.</li><li>Invertir en los demás: Aprende el arte de aportar valor a la vida de los demás, sentando las bases para relaciones más profundas y una colaboración efectiva.</li><li>Resultar interesante para los demás: Descubre cómo presentarte de manera que cautives y atraigas, completando así la transformación carismática.</li></ul>Embárcate en este viaje de transformación en el liderazgo con John Maxwell. Comprométete a practicar estos enfoques a diario y observa cómo las personas gravitan naturalmente hacia ti, listas para unirse en el camino hacia logros compartidos.The Charismatic LeaderBy adopting a mindset that prioritizes others—transforming every "Here I am!" into a heartfelt "Ah, there you are!"—you can light up any room and create deep, meaningful connections.The Charismatic Leader&nbsp;unveils John Maxwell's roadmap to more impactful leadership through the power of charisma. But is charisma essential for every leader? Absolutely, because at its core, leadership is about influence—nothing more, nothing less. This reality underscores the importance of engaging effectively with others.The author&nbsp;highlights the indispensable role of cultivating positive relationships adapted from his acclaimed&nbsp;25 Ways to Win with People&nbsp;and applied to leadership. The book offers twenty-one actionable skills to cultivate charisma by positively engaging with people across three transformative phases:<ul><li>Becoming Interested in Others: The foundation of charisma starts with showing genuine interest in the people around you.</li><li>Becoming Invested in Others: Learn the art of adding value to others' lives, setting the stage for deeper relationships and collaboration.</li><li>Becoming Interesting to Others: Discover how to present yourself in ways that captivate and engage, completing the charismatic transformation</li></ul>Embark on this transformational leadership voyage with John Maxwell. Dedicate yourself to practicing these approaches daily, and watch as people naturally gravitate towards you, ready to join in on the path to shared achievements.

21 habilidades para conectar con los demás

El líder carismático

A clever, funny picture book about one of life’s most important skills: the art of saying sorry. &nbsp; &nbsp; Sammy is in trouble. He’s stuck in his room (on his mum’s birthday!) writing sorry letters for things he shouldn’t have done. But what exactly has Sammy done? &nbsp; &nbsp; Told entirely through Sammy’s letters, this inventive and laugh-out-loud story gradually reveals the chaos behind his well-meaning plan. As one apology letter leads to another, the story of Sammy’s robot-related adventure unfolds . . . &nbsp; &nbsp; But the big question is will Sammy make it out of his room in time to celebrate his mum’s birthday? And what’s going on with all the robots?&nbsp; &nbsp; A fresh take on one of life’s essential lessons, Sorry, Sammy combines laugh-out-loud humour with a heartfelt message about making things right.&nbsp;

Sorry, Sammy

'Deeply moving and necessary'ANNE ENRIGHT'A must-read'iPAPER'Original and heart-warming' LINDSEY HILSUM'Remarkable ... the perfect antidote to our times'CHRISTINA LAMBFrom the Orwell Prize-winning author of My Fourth Time, We Drownedcomes a powerful account of human resilience, capturing our capacity for love and connection against all odds.We live in an era defined by crisis - whether it be war and displacement, or climate collapse and rapidly widening inequality. Acclaimed international correspondent Sally Hayden has spent her career covering some of the darkest moments of our time, and yet even in the face of unimaginable adversity, she's witnessed the love and care of everyday people.Hayden introduces us to a couple separated by the Russian invasion of Ukraine and a mother in northeast Nigeria who risks everything to save her daughter from forced marriage to Boko Haram militants. We meet a group of Syrian women searching tirelessly for their missing spouses and children, while launching a call for justice, and learn about letters from the bereaved to the dead, still being written over a decade after the tsunami that devastated Japan.In stories that crisscross the globe, from Uganda to Lebanon, Rwanda to Iraq, Hayden asks us: what if news was recounted through the actions people take for those they love? Would it become harder to dehumanise those who seem different to us? This is Also a Love Story dares us to recognise how love can be found in even the most difficult of times, and to question what might be needed to create a better world.'Moving ... Hayden is an excellent journalist'SUNDAY TIMES'Beautiful, painful and in many ways restorative ... I recommend it highly'MARIAN KEYES, author of My Favourite Mistake'A beautiful meditation on love ... [Hayden] is our most vital journalist'IRISH TIMES'Shows us that in the midst of war, around the most acute suffering, there is also tremendous heroism' NATHAN THRALL, author of A Day in the Life of Abed Salama'A reporter of the first order ... A searching, deeply moving work' JONATHAN BLITZER, author of Everyone Who Is Gone Is Here'Hayden uncovers miracles. She may be one herself' ALEX PERRY, author of Blood Will Flow

Searching for Good in a Divided World

This is Also a Love Story

Cómo construir un área que opera sin depender de ti

Del Caos al Orden

Shortlisted for Illustrator of the Year – British Book Awards 2025&nbsp; Step inside the mice’s hidden world in this interactive page-turner from internationally bestselling author-illustrator Mariajo Ilustrajo. In a playful twist on the classic 'unexpected guest' story, humans become the surprise visitors in a tale told by mice!&nbsp; A family of mice living happily under the floorboards get the shock of the lives when they discover some very unusual houseguests – humans!&nbsp; At first, the mice are wary, but curiosity soon takes over. They investigate the strange objects and delicious food their guests have brought with them and decide maybe humans aren’t so bad after all . . . until one mouse gets trapped in a jar.&nbsp; &nbsp; When the mouse’s friends try to help, they get caught too! But just when things look hopeless, they are set free from the jar . . . and into a cardboard Mouse Land created by their new human neighbours. Maybe these humans aren’t so terrible after all. &nbsp; &nbsp; All is well, until the mice discover there is one last guest to deal with – and it’s even worse than humans: a CAT.&nbsp; &nbsp; Providing a full interactive picture book experience, Unexpected Guests features a clever gatefold device that reveals the mice in their home under the floorboards, while die-cut holes can be found on the front and back cover. These elements elevate the fast-paced and funny story and bring to life Mariajo’s irresistible artwork, resulting in what is sure to become a firm family favourite. ¿&nbsp; &nbsp; Following the prize-winning Flooded and I (Hate) Love Books – along with other titles such as Lost and Oh, Carrots! – Unexpected Guests confirms Mariajo as one of today’s most exciting picture book creators.

Unexpected Guests

Emotions are messy. Life is full of friction. Here’s what to do about it.

You’ve felt it — the meeting that goes sideways after one wrong word, the feedback that lands wrong no matter how carefully you planned it, the relationship that keeps getting stuck in the same loop. You’ve felt it inside yourself too: the moment you react before you mean to, the pressure that makes everything harder than it should be, the Sunday evening dread that has nothing to do with the actual work.

That tension has a name. It’s friction — and most of us have never been taught what to do with it.

In Friction, leadership researchers and organizational psychologists Maggie Sass and Ross Blankenship
make the case that friction isn’t random, it isn’t weakness, and it isn’t just “bad communication.” It’s a predictable force that shows up in three distinct places — inside you, between people, and in the systems and structures around you — and it’s quietly shaping everything from your own performance to your
team’s culture.

Drawing on findings from their National Emotions Survey of U.S. working adults, Sass and Blankenship introduce
a practical framework for understanding how emotional tension actually works at work, and what you can do to reduce the costly kind while using productive friction to sharpen thinking, deepen trust, and improve outcomes.

The heart of the book is 45 experiments, organized across all three types of friction, that you can put to
work immediately. Strategies like “Breathe Before the Story,” “Set the Temperature with Your First Sentence,” “Listen for What’s at Stake,” and “Premium Strategy, Regular Fuel” give you concrete experiments to try in the moments when friction shows up and you need to respond on purpose rather than on instinct.

Friction will help you:
<ul><li>Spot the warning signs of escalating tension before it becomes a
problem</li><li>Handle pressure without passing it on to your team</li><li>Have the hard conversations you’ve been avoiding </li><li>Build the kind of trust that makes your team resilient, not just
compliant</li><li>Recognize when the system itself is creating friction, and what
to do about it</li><li>Lead with more intention in conditions that feel faster and less
forgiving than they used to</li></ul>

Friction is for anyone who has ever been caught off guard by their own reaction, or someone else’s. It’s for the newly promoted manager who’s discovering that the job is 80% emotional and no one ever told them. It’s for the seasoned leader who’s tired of advice that assumes they can be a robot or a saint. It’s for the HR partner, the executive coach, the L&amp;D director, and the facilitator who can feel a room’s energy shift but need new language to help them navigate changing dynamics. And it’s for anyone who has ever thought: Where is the user’s manual for this mess?

Most leadership books ask you to choose: work on yourself, fix your relationships, or change your culture. Friction shows you why all three are connected by emotion and gives you the tools to work on all of them at once, backed by a companion website and downloadable worksheets.

The goal isn’t to eliminate friction. The goal is to lead through it, better.

How Tension, Emotion, and Change Reveal Better Leaders

Friction

A unique look at crisis leadership and the hard but invaluable lessons that can be learned in difficult and uncertain times. Our fascination with leadership runs deep and has done so for centuries - just witness the books on Nelson, Churchill and Thatcher. But what exactly are the attributes and competencies that separate those who lead effectively from those who won't, don't or can't? For many people, the acid test of true leadership comes during moments of crisis, when the stakes are highest and the decisions most difficult. It's no surprise, then, that our fascination with stories of leaders overcoming great adversity is endless. This interest has been exacerbated in recent years as every organization in the world has found itself in a crisis at some level, whether due to a collapse in sales, an unexpected spike in demand, a logistics nightmare or the sheer uncertainty that the Covid-19 pandemic wrought. Leading from the Frontline offers multiple perspectives of leadership from across multiple types of crisis. Each chapter tells the story of a leader who steered their organization through a particularly tumultuous period. It looks at the challenges they faced, the decisions they were forced to make, the personal pressures they encountered, the lessons they learned and the mistakes they made. It also examines how the crisis they responded to subsequently changed their organization or the environment in which they operate. Including issues of a medical, socio-political, environmental and military nature, while featuring a range of reputational crises case studies, Leading from the Frontline is essential reading for any leader to prepare their organization for uncertain futures.

A unique look at crisis leadership and the hard but invaluable lessons that can be learned in difficult and uncertain times.

Our fascination with leadership runs deep and has done so for centuries - just witness the books on Nelson, Churchill and Thatcher. But what exactly are the attributes and competencies that separate those who lead effectively from those who won't, don't or can't?
 
For many people, the acid test of true leadership comes during moments of crisis, when the stakes are highest and the decisions most difficult. It's no surprise, then, that our fascination with stories of leaders overcoming great adversity is endless. This interest has been exacerbated in recent years as every organisation in the world has found itself in a crisis at some level, whether due to a collapse in sales, an unexpected spike in demand, a logistics nightmare or the sheer uncertainty that the pandemic has wrought.
 
Leading from the Frontline offers multiple perspectives of leadership from across multiple types of crisis. Each chapter tells the story of a leader who steered their organisation through a particularly tumultuous period. It looks at the challenges they faced, the decisions they were forced to make, the personal pressures they encountered, the lessons they learned and the mistakes they made. It also examines how the crisis they responded to subsequently changed their organisation or the environment in which they operate. Including issues of a medical, socio-political, environmental and military nature, while featuring a range of reputational crises case studies, Leading from the Frontline is essential reading for any leader to prepare their organisation for uncertain futures.

Leadership Lessons from Times of Crisis

Leading from the Frontline

A USA Today Bestseller From a former President of Tesla comes The Algorithm—the first book written by any of Elon Musk’s direct reports—a transformative guide for leaders, entrepreneurs, and innovators who want to emulate the paradigm-shattering approach Musk used to launch Tesla and SpaceX to meteoric success. Jon McNeill had already founded and sold six startups when Sheryl Sandberg introduced him to Elon Musk, who was looking for help at Tesla. McNeill was steeped in the lean principles that had made Toyota a global powerhouse—principles focused on achieving efficiency and optimization by incrementally improving existing systems and processes. What he learned from Elon at Tesla was its antithesis, an approach that required radical rethinking to explode the status quo, attack complexity, and set seemingly unrealistic goals. Elon called this five-step framework “The Algorithm.”&nbsp; <ol><li>&nbsp;<ul><li>Question every requirement.</li></ul><ul><li>Delete every possible step in the process.&nbsp;</li></ul><ul><li>Simplify and optimize.&nbsp;</li></ul><ul><li>Accelerate cycle time.&nbsp;</li></ul><ul><li>Automate.&nbsp;</li></ul></li></ol>In this book, McNeill details this tremendously powerful set of tools, which brought Tesla from a production crisis that threatened to derail it to a period of hypergrowth. During his tenure, revenue boomed from $2B to $20B in just 30 months. Since his departure from Tesla, McNeill has used The Algorithm in every enterprise he has worked with to supercharge speed, efficiency, innovation, and growth. Featuring case studies from Tesla and SpaceX, as well as from Lululemon, GM, and companies of various sizes across industries, he reveals how any business can do the same and achieve the unimaginable.

The Hypergrowth Formula That Transformed Tesla, Lululemon, General Motors, and SpaceX

The Algorithm

“Almost Reckless is not just a book, it's a permission slip. It's about the courage it takes to step off the algorithm's path, the clarity that comes from defining your own principles, and the joy of building something that feels unmistakably yours.” —Will Guidara, bestselling author of Unreasonable Hospitality Amy Smilovic's cult fashion brand, Tibi, was a thriving $70 million business when she realized she was working toward someone else's idea of success. So she threw out the rulebook of how things should be done and went with her gut instead. Today Tibi is more successful than ever, and all on Smilovic's groundbreaking entrepreneurial terms.&nbsp; In Almost Reckless, she invites you to get comfortable with embracing smart risks in pursuit of your own vision. Sharing her story and drawing on her years of helping others identify their values and principles, Smilovic teaches you to hone your gut, and your trust in it. With humor and practicality she coaches you in how to determine what success means to you, including: <ul><li>why you don’t have to listen to the data guys</li><li>why you should be a Creative Pragmatist</li><li>why sticking to your principles isn’t incompatible with success</li><li>why work/life balance is bullshit</li></ul> Almost Reckless is the essential blueprint for entrepreneurs, leaders, creatives, and anyone who wants a working life that feels aligned with who they truly are.

“Almost Reckless is not just a book, it's a permission slip. It's about the courage it takes to step off the algorithm's path, the clarity that comes from defining your own principles, and the joy of building something that feels unmistakably yours.” —Will Guidara, bestselling author of Unreasonable Hospitality Amy Smilovic's cult fashion brand, Tibi, was a thriving $70 million business when she realized she was working toward someone else's idea of success. So she threw out the rulebook of how things should be done and went with her gut instead. Today Tibi is more successful than ever, and all on Smilovic's groundbreaking entrepreneurial terms.&nbsp; In Almost Reckless, she invites you to get comfortable with embracing smart risks in pursuit of your own vision. Sharing her story and drawing on her years of helping others identify their values and principles, Smilovic teaches you to hone your gut, and your trust in it. With humor and practicality she coaches you in how to determine what success means to you, including: <ul><li>why you don’t have to listen to the data guys</li><li>why you should be a Creative Pragmatist</li><li>why sticking to your principles isn’t incompatible with success</li><li>why work/life balance is bullshit</li></ul> Almost Reckless is the essential blueprint for entrepreneurs, leaders, creatives, and anyone who wants a working life that feels aligned with who they truly are.

A Creative and Pragmatic Approach to Taking Risks

Almost Reckless

Empatía

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