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Serie Inteligencia Emocional HBR

Harvard Business Review

Empatía

&lt;p&gt;1. ¿Qué es la empatía? 2. Por qué la compasión es mejor estrategia de gestión que la intransigencia. 3. Qué hacen los grandes escuchadores. 4. La empatía es clave en las buenas reuniones. 5. Empatizar con la gente es más difícil si has estado en su lugar. 6. Convertirte en poderoso te hace menos empático. 7. Un proceso para diseñar productos empáticos. 8. Cómo utiliza Facebook la empatía para mantener seguros los datos de los usuarios. 9. Los límites de la empatía. 10. Lo que el Dalai Lama enseñó a Daniel Goleman sobre la inteligencia emocional.&lt;/p&gt;

From the bestselling novelist, travel writer, and "master of the short story" (NPR) comes a brilliant new collection.The stories in The Vanishing Point are both exotic and domestic, their settings ranging from Hawaii to Africa and New England. Each focuses on life's vanishing points-a moment when seemingly all lines running through one's life converge, and one can see no farther, yet must deal with the implications. With the insight, subtlety, and empathy that has long characterized his work, Theroux has written deeply moving stories about memory, longing, and the passing of time, reclaiming his status, once again, as a master of the form.'The most gifted, most prodigal writer of his generation' Jonathan Raban'The most exciting contemporary practitioner of a literary tradition honed to elegantly crafted terseness by Somerset Maugham and Graham Greene. A terrific teller of tales and conjurer of exotic locales' Sunday Times

The Vanishing Point

En Las 3 C de la responsabilidad, Jonathan L. Watkins presenta un marco de liderazgo claro, práctico y aplicable para ayudar a líderes a construir equipos más fuertes y organizaciones más sanas. En lugar de ver la responsabilidad como castigo, este libro la redefine como un sistema de apoyo para el rendimiento, la coherencia y la confianza.
A través de tres pilares esenciales, claridad, compromiso y consecuencias, Watkins explica cómo establecer expectativas claras, desarrollar una verdadera apropiación de las responsabilidades y proteger la cultura de la organización mediante una aplicación justa y consistente. Con ejemplos reales, preguntas de reflexión y herramientas prácticas de implementación, este libro ayuda a los líderes a pasar de la visión a la ejecución.
Ya sea en el mercado, el ministerio, una organización sin fines de lucro o un equipo en crecimiento, esta obra ofrece una estructura útil para reducir la confusión, fortalecer la responsabilidad y liderar con integridad.

Las 3 C de la responsabilidad

From Ann Handley, Wall Street Journal bestselling author of Everybody Writes, comes a smart, timely, clear-eyed guide to knowing when to speed up, when to slow down, and when the shortcut costs more than it saves. You already know how to go fast. What nobody taught you is when not to. In ASAP: As SLOW As Possible, Ann Handley rebels against the false urgency baked into modern work and life—and shows you how to recognize Slowments: the moments when slowing down is not weakness, hesitation, or delay. It's the smarter move. Because when everyone has access to the same shortcuts, the real edge is knowing when not to take them. With research, brain science, vivid storytelling, and Handley’s signature wit, ASAP: As SLOW As Possible reveals the hidden speed traps that weaken our judgment, creativity, and original thinking—especially in an age when AI makes the fastest path feel like the smartest one—and gives you a practical way to know when speed is serving you and when it’s taking you farther from what matters. You'll discover: <ul><li>The Hasty Progress Illusion—why motion can feel like mastery, even when nothing lasting is taking hold</li><li>The ASAP Matrix—how to know exactly when to autopilot, when to pause, and when a moment deserves more of you</li><li>The six Slowments in life and in work—the pivotal moments when slowing down changes what happens next</li><li>How to protect your judgment in a world eager to outsource it</li><li>When choosing analog leads to sharper ideas, wiser decisions, more creative approaches, stronger relationships, and meaningful work</li><li>How to stop confusing speed with progress—and start choosing the pace the moment actually requires</li></ul> ASAP: As SLOW As Possible reveals slowness as a generative force and for the first time gives you a way to harness life’s most important slow moments. Not by doing less, opting out, or becoming the kind of person who ferments things in a shed. But by knowing when speed helps—and when it hollows out the very thing you hoped it would serve. It’s time to choose the long road when the shortcut costs too much.

From Ann Handley, Wall Street Journal bestselling author of Everybody Writes, comes a smart, timely, clear-eyed guide to knowing when to speed up, when to slow down, and when the shortcut costs more than it saves. You already know how to go fast. What nobody taught you is when not to. In ASAP: As SLOW As Possible, Ann Handley rebels against the false urgency baked into modern work and life—and shows you how to recognize Slowments: the moments when slowing down is not weakness, hesitation, or delay. It's the smarter move. Because when everyone has access to the same shortcuts, the real edge is knowing when not to take them. With research, brain science, vivid storytelling, and Handley’s signature wit, ASAP: As SLOW As Possible reveals the hidden speed traps that weaken our judgment, creativity, and original thinking—especially in an age when AI makes the fastest path feel like the smartest one—and gives you a practical way to know when speed is serving you and when it’s taking you farther from what matters. You'll discover: <ul><li>The Hasty Progress Illusion—why motion can feel like mastery, even when nothing lasting is taking hold</li><li>The ASAP Matrix—how to know exactly when to autopilot, when to pause, and when a moment deserves more of you</li><li>The six Slowments in life and in work—the pivotal moments when slowing down changes what happens next</li><li>How to protect your judgment in a world eager to outsource it</li><li>When choosing analog leads to sharper ideas, wiser decisions, more creative approaches, stronger relationships, and meaningful work</li><li>How to stop confusing speed with progress—and start choosing the pace the moment actually requires</li></ul> ASAP: As SLOW As Possible reveals slowness as a generative force and for the first time gives you a way to harness life’s most important slow moments. Not by doing less, opting out, or becoming the kind of person who ferments things in a shed. But by knowing when speed helps—and when it hollows out the very thing you hoped it would serve. It’s time to choose the long road when the shortcut costs too much.

When to Take the Long Road in a Shortcut World

ASAP: As Slow as Possible

Adam Kahane, bestselling author of Collaborating with the Enemy, shows how justice helps families, organizations, communities, and nations repair broken relationships and live together better. A practical guide to using justice as the lever for balancing power and love in a world that is falling apart. We are always falling apart and coming together. In families, workplaces, communities, and nations, people pull back into smaller camps, harden boundaries, or force unity that leaves too many voices unheard. Adam Kahane names the twin traps of combat and subordination and offers a practical way to steer between them: the justice lever. Drawing on thirty-five years of work with divided groups around the world, along with intimate stories from family life and public life, Kahane defines justice as a functional tool. Justice is the container made of rules, norms, agreements, structures, and relationships that allows people to be both separate and together. Readers will learn how to <ul><li>recognize when relationships are slipping into combat or subordination;</li><li>harness power, the drive to realize ourselves;</li><li>harness love, the drive to unite with others;</li><li>construct justice containers that make collaboration and cohabitation possible; and</li><li>repair cracked containers in families, teams, organizations, communities, and public life.</li></ul> Brief and clear, with unforgettable stories from global peace work, climate negotiations, Indigenous health, family life, and organizational repair, this book gives readers a way to start repairing what is cracking right where they are.

Adam Kahane, bestselling author of Collaborating with the Enemy, shows how justice helps families, organizations, communities, and nations repair broken relationships and live together better. A practical guide to using justice as the lever for balancing power and love in a world that is falling apart. We are always falling apart and coming together. In families, workplaces, communities, and nations, people pull back into smaller camps, harden boundaries, or force unity that leaves too many voices unheard. Adam Kahane names the twin traps of combat and subordination and offers a practical way to steer between them: the justice lever. Drawing on thirty-five years of work with divided groups around the world, along with intimate stories from family life and public life, Kahane defines justice as a functional tool. Justice is the container made of rules, norms, agreements, structures, and relationships that allows people to be both separate and together. Readers will learn how to <ul><li>recognize when relationships are slipping into combat or subordination;</li><li>harness power, the drive to realize ourselves;</li><li>harness love, the drive to unite with others;</li><li>construct justice containers that make collaboration and cohabitation possible; and</li><li>repair cracked containers in families, teams, organizations, communities, and public life.</li></ul> Brief and clear, with unforgettable stories from global peace work, climate negotiations, Indigenous health, family life, and organizational repair, this book gives readers a way to start repairing what is cracking right where they are.

A Theory and Practice of Love, Power, and Justice

Falling Apart and Coming Together

Leo Lionni's 100 First Words

An evocative story of hope that reminds us everyone has a story to tell, wherever they come from. A beautiful companion to The Suitcase from the creator of Frank and Bert.Praise for The Suitcase: "This beautifully illustrated and wise, gentle tale of tolerance and kindness for fellow humans resonates deeply." - Khaled Hosseini, author of The Kite RunnerShortlisted for Oscar's Book Prize 2020Shortlisted for the 2020 CILIP Kate Greenaway MedalLong ago, the animals befriended a strange-looking creature who arrived from nowhere with a suitcase containing a teacup and a photograph of home. The stranger soon found sanctuary and calm. Now, there is a new mysterious stranger who they are sure is nothing but a . . . thief! It's only when everything goes wrong that they realise that things may not be as simple as they think . . .A lovingly crafted picture book that challenges unconscious bias with its simplicity and a heartfelt message - children and their parents will love, and learn from, The Teacup. Includes a FREE Nosy Crow Stories Aloud® audiobook! Scan the code, hear the story.

The Teacup

Este no es un libro sobre cómo liderar bien.Es un libro sobre cómo liderar mal. Escrito por alguien que lo ha hecho.Durante más de veinticinco años, Pere Rosales ha acompañado a cientos de líderes y equipos. Y ha descubierto algo que los manuales de liderazgo no suelen contar: que se aprende más de lo que sale mal que de lo que sale bien. Pero solo si tienes el valor de mirarlo de frente.101 errores. 101 lecciones. 101 preguntas que no querrás responder, pero que necesitas hacerte.Desde confundir el control con el liderazgo hasta creer que ya no tienes nada que aprender, este libro recorre los tropiezos más comunes -y más silenciosos- de quienes dirigen personas. Sin recetas mágicas. Sin fuegos artificiales. Con la convicción de que el mejor líder no es el que no se equivoca, sino el que aprende cada vez que lo hace.

101 Errores de Liderazgo

Celebrated Harvard Kennedy School Professor and behavioral scientist Julia Minson has devoted her career to understanding the psychology of disagreement and its relevance to negotiations, conflict-resolution, and decision-making. In this revolutionary book, Minson reveals the counterintuitive secret to living a life of less drama and more impact How many times have you tried to resolve a dispute by overwhelming someone with a flood of facts, appealing to your counterpart’s emotions, or pointing out the hypocrisy of their arguments only to end up in an even deeper disagreement than when you started? Julia Minson’s two decades of research into the science of disagreement uncovers two insights that can change every disagreement: persuasion doesn’t work nearly as well as we think it does, and displaying receptiveness to opposing views is the key to not only preventing conflict, but also to forging stronger relationships and making better decisions. The science shows that receptive individuals don’t just fight less, they also get more done—they are better negotiators, better peacemakers, and yes, better influencers than the rest of us. Through original research and case studies, How to Disagree Better will show you: <ul><li>Why persuasion doesn’t work as well as you think it does</li><li>How you can reach better conflict outcomes simply by signaling receptiveness</li><li>That disagreeing well is a skill all of us can learn</li><li>How to apply these ideas at home with your partner and kids, as well as at work in your negotiations and decision-making</li></ul> By practicing receptiveness, you’ll see your conflicts soften, your conversations deepen, and your relationships grow stronger. You will create a richer, wiser, kinder life for yourself and for those around you—and you will find them agreeing with you a little more often, too.

How to Disagree Better

Essential insights that get to the heart of who you want to be as a leader and help you identify the actions that will take you there. What is it that differentiates a good enough leader from a truly great one?&nbsp;&nbsp; In What Great Leaders Do, bestselling author Andy Stanley shares timeless and transformational leadership insights he has learned (sometimes the hard way!) that are essential to breaking through the noise and getting to the core of who you want be as a leader and that set you on a path to transforming your organization into something greater while unlocking the potential of its people.&nbsp;In this essential guide, Andy supplies 10 leadership imperatives learned through his own experience and working with others that will help you:Ask the right questions and listen well. Set priorities. Empower employees and set direction. Know the difference between solving a problem and managing a tensionCreate and recreate systems. Yes, there may be certain basics to effective leadership, and you can find those lists anywhere, but it's the understanding of how to put those in place that separates the great from the average. From one leader to another, Andy details how to build a lasting legacy and be the leader your organization needs.&nbsp;

Essential insights that get to the heart of who you want to be as a leader and help you identify the actions that will take you there.

7 Essentials for Enduring Impact

What Great Leaders Do

Secrets of Success

THESE ARE THE REAL COMMUNICATION INSIGHTS YOU NEED TO GET AHEAD WHAT DO GREAT COMMUNIC ATORS KNOW THAT THE REST OF US DON'T? Do they have a secret recipe for success? Is there a special alchemy? The 50 secrets in this book reveals the things you need to know to express yourself with assurance and get your message across effectively. Every one of the 50 secrets in this book contains 3 strategies you can put into practice right now to get better results. Some of the ideas will surprise you, all will inspire you. Put these simple strategies together and you have a recipe for success, a formula that will unlock your potential. Communication made easy Whether you want to transmit competence, reassurance and responsibility, understand your own body language as well as that of other people, or banish self-doubt and build a bedrock of self-assurance, this book provides the tools and techniques you need. ABOUT THE SERIES Secrets books are designed to be easy to incorporate into your daily life. They boil down the essentials of important topics into short, quick lessons giving expert advice on a wide range of challenges that you can apply instantly. Each chapter outlines one of the 50 secrets and gives three strategies for putting the ideas into action. Whether you want to improve your efficiency, clear your desk, or be on top of your work, these books give the answers you're looking for.

50 Insights from Brilliant Communicators

Secrets of Confident Communication

A collection of excerpts from C.S. Lewis's letters offering guidance and encouragement to correspondents struggling with intellectual questions, personal conflicts, or ethical dilemmas. C.S. Lewis's writings have inspired spiritual formation, helped people explore joy, facilitated redemption, and taught us the consequences of human choices.Letters on Living the Faith provides wisdom and insight from Lewis—oftentimes to strangers. The letter arrangement is intentional and a felt need driven resource. The sections highlight: <ul><li>Prayer, meditation, spiritual seeking, and Christian formation</li><li>How to put faith into practice, the psychology behind spirituality, and Catholic Doctrines</li><li>Confessions of struggle, questions about Narnia, and consolation and courage</li></ul> This compilation of letters is an intimate gem of wisdom that's easy-to-access for current fans and readers of Lewis, but will also feel approachable for new readers wanting to learn more. Lewis succeeded as a spiritual guide because of his character and the wonderful person he was.

A collection of excerpts from C.S. Lewis's letters offering guidance and encouragement to correspondents struggling with intellectual questions, personal conflicts, or ethical dilemmas. C.S. Lewis's writings have inspired spiritual formation, helped people explore joy, facilitated redemption, and taught us the consequences of human choices.Letters on Living the Faith provides wisdom and insight from Lewis—oftentimes to strangers. The letter arrangement is intentional and a felt need driven resource. The sections highlight: <ul><li>Prayer, meditation, spiritual seeking, and Christian formation</li><li>How to put faith into practice, the psychology behind spirituality, and Catholic Doctrines</li><li>Confessions of struggle, questions about Narnia, and consolation and courage</li></ul> This compilation of letters is an intimate gem of wisdom that's easy-to-access for current fans and readers of Lewis, but will also feel approachable for new readers wanting to learn more. Lewis succeeded as a spiritual guide because of his character and the wonderful person he was.

Letters on Living the Faith

Previously published as Poets Square: A Memoir in Thirty Cats THE INSTANT NEW YORK TIMES BESTSELLER People kept asking: Why would you have cats that don't love you back? The morning after Courtney Gustafson moved into an old house in the Poets Square neighbourhood of Tucson, Arizona, she noticed tiny pawprints all over her driveway. They were the first evidence of a colony of feral cats, who, to her surprise, would expand her world spectacularly. Beebs was the first to appear. Then there was Monkey, the dark-blotched 'scheming little gremlin' calico, and Reverse Monkey, her timid, white-blotched opposite. There were Sad Boy and Lola, the inseparable pair who made their way across the internet and into strangers' wedding vows. And there was Goldie, the tiny king of Poets Square: sick, skinny, but completely fearless. Poets Square is a love letter to community in a broken society, told through the cats Courtney meets in dark alleys, neglected homes and her own driveway; cats she cherishes and must sometimes let go. Above all, it explores what loving these feral creatures, in all their noise and need, can teach us about care, connectedness and the power of hope. 'Cats are mystical beings, bridging the spiritual and the tangible. Courtney Gustafson's Poet Square is a book that helps us connect to this spiritual world, offering a bridge to the ethereal' Ai Weiwei 'Courtney Gustafson writes with uncommon grace about the castoff, the abandoned, the invisible. This book should be read and treasured for its ability to make the reader more human and humane' Lauren Slater, author of Blue Dreams 'Deftly intertwined with the individual stories of all these cats is her own story of how she got there ... She is clear-eyed about the deviation of her life' Esther Walker, The Spike

A Memoir in Thirty Feral Cats

The Cats of Poets Square

Empatía

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