Über uns

À propos de nous

Nachhaltigkeit

Durabilité

Open Access

Karriere

Carrière

Datenschutz

Protection des données

Impressum

Mentions légales

Zahlung und Lieferung

Paiement et livraison

LEXIA

LEXIA Arbeitsrecht

Was ist LEXIA?

C'est quoi LEXIA ?

LEXIA Familienrecht

Zeitschriften

Revues

recht

Pflegerecht

ZBJV

forumpoenale

ZStrR

Anwaltsrevue

Revue de l'avocat

RSAS

FamPra.ch

ASYL

Life Science Recht

BlAR

Sachbuch

Livres spécialisés

LOKI

Semaphor

Fokusthemen

Focus

Thema

Recht studieren

Arbeitsrecht

Droit du travail

Studium

Études

Familienrecht

Droit de la famille

Sozialversicherungsrecht

Droit des assurances sociales

Strafrecht

Droit pénal

Publikationen

Publications

Literatur

Onlinemodule LEXIA

Modules en ligne LEXIA

Bücher

Livres

Buchreihen

Collections

Datenbanken

recht.ch

Studienliteratur

Littérature pour les études

Services

Dienstleistungen für

Corporate Books

Publishing Lösungen

Aktuelles

Geschäftskunden

Professionnels

Corporate Publishing

Content solutions

Buchhandlungen

Librairies

Veranstaltungen

Événements

Presse

Dozierende

Enseignants

Studierende

Étudiants

Inserierende

Annonceurs

Newsletter

Blog

Autorinnen/Autoren

Auteurs

Unsere Schreibenden

Hilfe

Unsere Autorinnen und Autoren

Liste

Autorenlounge

Espace des auteurs

Bei uns publizieren

Publier chez nous

Autorenstimmen

Témoignages

Verlag

Éditions

Themen

Mehr wissen

Mitarbeitende

Collaborateurs

Geschichte

Histoire

Vision und Mission

Vision et mission

Unser Magazin

Notre magazine

Unternehmenskultur

Culture d'entreprise

Partner

Partenaires

Kontakt

Contact

Shop

Schweizer Recht

Ausländisches Recht

Über unseren Shop

Neuerscheinungen

Nouveautés

Unsere Funktionen

Nos fonctions

Vorankündigungen

À paraître

Nach Rechtsgebiet

Par domaine juridique

Kommentare

Commentaires

Gesamtkatalog

Catalogue complet

Practice-based case studies from around the world exploring empathy within service design.

Empathic Service Design

Challenges in design, analysis and services

List of Figures List of Tables List of Contributors 1. Introduction, Melanie Sarantou (Kyushu University, Japan), Satu Miettinen and Titta Jylkäs (University of Lapland, Finland) Part I: Challenges with Empathy and Implications for Service Design 2. User Empathy in the Early Phase of Product-Service Systems Development: Challenges with User Research, Service Blueprinting and Service Prototyping, Thomas Abrell (Independent Scholar, Germany) 3. Challenges with empathy: Evolving service prototyping at Centria UAS, Johanna Hautamäki (Centria UAS, Finland) 4. Design for Longevity: An Empathic Service Design Framework, Sheng-Hung Lee (Massachusetts Institute of Technology, USA) 5. Research on Empathy-Driven Design Workshops and Social Implementation Methods, Yanfang Zhang (University of Oslo, Norway) and Masanori Fujita (Ritsumeikan Asia Pacific University, Japan) 6. Using Service Design to Create Smart Jewellery Low-Fi Prototypes for Pandemic Challenges Virve Inget (University of Lapland, Finland), Mari Suoheimo (Oslo School of Architecture and Design, Norway), Manuela Quaresma (PUC-Rio University, Brazil) and Jonna Häkkilä (University of Lapland, Finland) Part II: Implications for Creating Empathic Services Within Sensitive Contexts 7. The Role of Cultural Sensitivity in Fostering Empathy in Service Design, Amélia Steunou (Independent Scholar, Denmark) and Luca Simeone (University of Aalborg, Denmark) 8. Role of Empathy in Reliving Indigenous Cultural Heritage: Insights from Arts Ceduna, South Australia, Amna Qureshi (University of Lapland, Finland) and Sherrie Jones (Arts Ceduna, Australia) 9. Creating an Empathy Network: Insights into a Service Design Intervention in a High School in Japan, Moe Shimomura, Leon Loh, Noriko Takano (Kyushu University, Japan) and Yangfang Zhang (University of Oslo, Norway) 10. Empathy and Distance Learning, Anu Kylmänen (University of Lapland, Finland) 11. Service Prototyping with Empathy and Nature-Centric Thinking, Mariluz Soto (Universidad del Desarrollo, Chile) 12. More-Than-Human Empathy in Arts-Based Material Research Processes, Jenny Bergström, Heidi Pietarinen and Satu Miettinen (University of Lapland, Finland) Part III: Approaches to Data Analysis for Developing Service Propositions 13. Empathic Approaches to Qualitative Data Analysis: Calling for a Deeper Understanding of Research Problems, Ludovick Myumbo and Albert Tibaijuka (St Augustine University of Tanzania, Tanzania) 14. Effective Analytical Approaches as Precursors for Proof-of-Concept Generation, Ella Björn, Satu Miettinen, Titta Jylkäs (University of Lapland, Finland) and Melanie Sarantou (Kyushu University, Japan) 15. Extending Visual Analysis Techniques for Empathy Building and Cross-Cultural Design Victoria Simpson (Independent Scholar, UK), Henry Hosker (Independent Scholar, UK), Tokushu Inamura, Yasuyuki Hirai and Melanie Sarantou (Kyushu University, Japan) Part IV: Design for Empathic Digital Approaches in Service Improvements 16. Empathic Development for Service Prototyping: Challenges and Opportunities that Emerged During Design Thinking Workshops with Analogue and Digital Tools, Kuan Hui Chen and Kiwoong Nam (University of Lapland, Finland) 17. Empathy and Sustainability at the Core: Leveraging AI Tools in Service Design, Nicholas Stevens, Yangyang Zhao and Alma Leora Culén (University of Oslo, Norway) 18. Empathetic AI: Integrating Artificial Intelligence and Service Design for 3H Care in Singapore, Bo Gao, Di Wang, Robin Chan Chung Leung, Zhiwei Zeng, Benny Toh Hsiang Tan, Yang Qiu, Huiguo Zhang, Xinjia Yu, Jun Ji, Bo Huang (Nanyang Technological University, Singapore), Eng Sing Lee (National Healthcare Group Polyclinics (Singapore), , Hui Hwang Teong, Ray Tian Rui Lai (Tan Tock Seng Hospital, Singapore), Wai Han Hoi (Woodlands Health Hospital, Singapore), and Chunyan Miao (Nanyang Technological University, Singapore) 19. Demonstrating a Two-Method Experiment-the Use of a Digital Tool and Empathy Map in Designing Empathic Phygital Experiences in a Peripheral Destination, Päivi Hanni-Vaara (Lapland University of Applied Sciences, Finland), Satu Miettinen and Minni Haanpää (University of Lapland, Finland) 20. The Role of Emojis in Fostering Empathy in Chatbot Interactions, Emma Kirjavainen, Ashley Colley and Jonna Häkkilä (University of Lapland, Finland) Notes Bibliography Index

Designing in Dark Times

Rethinking Design Practice for a Changing World

Philosophy through Design

Designers seek moments of creative bliss when everything aligns, stress dissolves, and decisions flow effortlessly. These 'in the zone' experiences keep creatives inspired. This book uncovers the dynamic nature of the design process, shedding light on the various modes of thinking that shape creative work.The design process is often taught through a linear framework: define the problem, do the research, generate ideas, prototype, test, and refine. This structure offers a shared language across disciplines-from architecture to fashion design-providing a roadmap for clarity and progress. However, as any practicing designer knows, the real process is far more fluid. With time and experience, designers learn to embrace the nonlinear nature of their work. Iteration becomes second nature, and space is made for unexpected, creative leaps-spontaneous breakthroughs where new connections emerge. These moments arise from the intersection of conscious and unconscious thought, resulting in surprising and powerful ideas. Within this intersection, the 'beautiful mess' of the designer's natural state emerges. This mess isn't disorder-it's the dynamic interplay between structured methods and spontaneous inspiration, revealing the fascinating tangle of creative thinking. This book celebrates that vibrant, messy process. Through rich photography of everyday studios and thoughtful conversations with artists, designers, and makers from across disciplines, it offers an intimate glimpse into how ideas are formed and refined. Whether you're a student, an emerging creative, or an experienced practitioner, this book invites you to recognize-and embrace-the unique nature of your own design journey, and find inspiration in the glorious chaos of making.

Into the Beautiful Mess

Discovering the Design Process

This book focuses on the modeling and control of elastic robot joints for which each axis of the robotic manipulator is controlled as a single-input-single-output (SISO) system with disturbances, otherwise known as independent joint control.

This book focuses on the modeling and control of elastic robot joints for which each axis of the robotic manipulator is controlled as a single-input-single-output (SISO) system with disturbances, otherwise known as independent joint control.

Advanced Modeling and Control

Elastic Robot Joints

How can design shine a light on humanity's relationship with the planet, its ecosystems and inhabitants, now and in the future? Global challenges like climate change and ecosystem degradation are proving that a singular disciplinary approach is inadequate to respond to issues where societal behaviours, individual choices, political decisions, economic, technological and scientific developments are so densely entangled - not least in design. But what happens when we turn things around and decentre "the human" to look at our relationship with the planet, its ecosystems and inhabitants beyond the capitalist human-nature binary worldview? Design Beyond the Human is a collection of essays by international scholars, designers and engaged citizens traversing activism, anthropology, conservation, creative writing, design practice, design theory, economics, education, environmental humanities, ethics, history, indigenous knowledge, law, philosophy, poetry, politics, regenerative agriculture, science, sociology and technology. Divided into three sections - We Are Not Alone, Design Beyond the Human, and Mediating Human-Non-Human Relations Through Design - the text generates conversations capable of thinking about life on planet Earth, challenging the Anglo-European anthropocentric conceptualisation of design that dominates practice, education, and academic discourse. Each section is unique: charting the transdisciplinary cultural perspective that is required to comprehend our predicament, the critique of human-centred design and its interdependence with capitalism, and the nascent practices and projects that are attempting to reconcile humanity's possible relationship with the planet, its ecosystems and inhabitants. The book offers the reader an opportunity to engage with expertise, knowledge, methodologies and lived experiences from across disciplines shaped by shared concerns and provides an opportunity to question if design in a more-than-human way might reimagine design's relationship to capitalism and contemporary lifestyles. Will our planetary future be merely an ecologically aware version of today, or, in going beyond the human, might we develop a transdisciplinary perspective capable of imagining an alternative vision of life on Earth?

Transdisciplinary Conversations about the Planet

Design Beyond the Human

Tech Today

A Developer's Guide to Integrating Generative AI Into Applications

Controller Design for Industrial Applications is essential for anyone looking to master the advanced techniques of intelligent controller design, enabling you to effectively tackle the complexities of modern industrial processes and optimize performance in an ever-evolving landscape. Industrial processes are often complex and dynamic, making it challenging to design controllers that can maintain stable and optimal operation. Traditional controllers, such as PID controllers, have been widely used in industrial applications but have limitations in handling non-linear and uncertain systems. Intelligent controllers offer an alternative solution that can adapt to changing system dynamics and disturbances. The use of intelligent controllers in industrial applications has gained increasing attention in recent years, with numerous successful implementations in various fields, such as process control, robotics control, HVAC control, power systems control, and autonomous vehicle control. However, the design and implementation of intelligent controllers require careful consideration of hardware and software requirements, as well as simulation and testing procedures to ensure reliable and safe operation. In the rapidly evolving industrial landscape, it is essential to develop advanced control techniques to enhance productivity, minimize costs, and ensure safety. Traditional control methods often struggle to handle complex systems and unpredictable environments. However, with the emergence of intelligent control techniques, there is a great opportunity to improve industrial automation and control systems. Controller Design for Industrial Applications aims to provide a comprehensive understanding of intelligent controller design for industrial applications, from theoretical concepts to practical implementation. It will cover the fundamental concepts of intelligent control theory and techniques, their application in various industrial fields, and practical implementation and design considerations.

Controller Design for Industrial Applications

Patterns and Practices for Stable Software

Building Resilient Distributed Systems

Applications of Starches in Food and Packaging

Properties and Applications

Starch Conjugates

Active Food Packaging: Principles, Technologies and Innovations is a volume of the series Sustainable Food Packaging, and is a comprehensive guide to the latest developments in active packaging for food products . This book provides an overview of active packaging and its various types, advantages, and challenges, as well as a detailed analysis of different active packaging technologies such as oxygen scavengers, antimicrobial agents, moisture absorbers, and ethylene absorbers. The book also covers the latest innovations and applications of active food packaging, including intelligent active packaging, shelf-life extension, food safety and quality control, sustainability, waste reduction, and nanotechnology. With the growing importance of sustainability and increasing demand for understanding the complex principles and technologies involved in active food packaging, this series of books represents a comprehensive guide to navigating this rapidly evolving landscape.

Principles, Technologies and Innovations

Active Food Packaging

Design and Safe Operations for Aerospace and Automotive Applications

Composite Overwrapped Pressure Vessels (COPV)

Digital Twins for Sustainable Development covers digital twins for sustainability as a virtual representation of a physical system or environment, such as a building, city, or natural ecosystem and how they are used to support sustainable development and management practices. The book demonstrates how data from a variety of sources, such as sensors, satellite imagery, and other monitoring tools can be used for advanced analytics and modeling techniques to simulate the system's behavior over time. This allows researchers and professionals in computer science to manage complex systems and promote sustainable development and resource management practices.

Digital Twins for Sustainable Development

Design, Science and Engineering of How Things are Made

Manufacturing

Empathic Service Design

Weitere Titel zum Thema