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Nicht barrierefrei oder bekanntermaßen eingeschränkt barrierefrei

Keine Barrierefreiheitsoptionen des Lesesystems aktiv deaktiviert (außer)

Das Erscheinungsbild aller Textinhalte kann angepasst werden

Jörg Friedrich

Die unsichtbare Welt

Warum Technologie erst durch Design ihre Wirkung entfaltet.

What if the biggest obstacle to solving our problems is nothing more than a failure to believe that we can?Rick Caruso has spent his life stepping optimistically into places where other people see no way forward by asking a deceptively simple question: What can we do to make this better? From his appointment as Commissioner to the Los Angeles Department of Water and Power and later the City's troubled Police Department, to the creation of his bold and innovative real estate ventures including L.A.'s world-renowned retail center The Grove, Caruso built a reputation for finding steadfast solutions even in the face of staunch adversity. By employing the great teachers of experience and curiosity, he continues to do what he can to improve Los Angeles, the city he loves, and in Breaking New Ground, he shares lessons learned along the way--while offering us all a path forward to a better future.Again and again, Caruso discovered that breakthroughs rarely come from knowing everything at the outset. They come from asking better questions, bringing the right people into the room, listening without ego, separating ideology from reality, and refusing to give up until workable solutions emerge. Ultimately, they require a steadfast dedication to the belief that there is always a solution and that defeat is not an option.Breaking New Ground is the story of how his philosophy was forged--from the examples of immigrant grandparents and a father who lost one fortune and built another, to Caruso's own successes, failures, public battles, family life, faith, and unexpected turns through business and government.Caruso is less interested in prescribing a formula for becoming successful than in exploring how successful problem-solvers think: how they distinguish what matters from what merely makes noise; how they balance conviction with compromise; how they recognize when conventional wisdom has stopped working; and how they remain fearless enough to see difficult decisions through.Part memoir, part argument, and part blueprint for action, Breaking New Ground offers a timely proposition for anyone confronting a problem that feels too complicated, entrenched, or divisive to solve.There is always another way forward. Sometimes you simply have to be willing to build it.

It’s Not too Late to Build Toward a Better Future!

The Power of Finding Steadfast Solutions

Breaking New Ground

A provocative exposé of how our attention, behavior, and desires have been co-opted by the “choice box”—a curated set of options that offer a false sense of agency while funneling us down pre-determined paths controlled by a select few Choice boxes are all around us, but chances are you’ve never noticed them. Every time you click on a recommended video, rate an Uber driver, run a Google search, or invest in your 401k, you may think you’re the one calling the shots—but in reality, you’re limited to making the choices that a corporation wants you to make. Today, structured decision-making governs our lives to such an extent that we hardly see it at all. But who designs these choices, and whose interests do they serve? In Choose Your Captivity, historian Eli Cook introduces readers to the choice architects who first built these boxes and trapped us inside—from the maze-building eugenicist who invented the multiple-choice test to the marketing gurus who sold off our supermarket shelves to a few ultra-processed food giants. In less than a generation, architects like these have transformed a handful of online platforms into the richest businesses in the world. And by determining our options, controlling our actions, and even shaping our identities, they have laid the groundwork&nbsp;for the winner-takes-all game of digital capitalism that dominates us today. In a society built around the promise of free choice and personal responsibility, Cook argues, these hidden architects might just have the greatest power of all. A propulsive and vivid history, Choose Your Captivity opens readers’ eyes to the immense power of the choice box—and how to escape it.

A provocative exposé of how our attention, behavior, and desires have been co-opted by the “choice box”—a curated set of options that offer a false sense of agency while funneling us down pre-determined paths controlled by a select few Choice boxes are all around us, but chances are you’ve never noticed them. Every time you click on a recommended video, rate an Uber driver, run a Google search, or invest in your 401k, you may think you’re the one calling the shots—but in reality, you’re limited to making the choices that a corporation wants you to make. Today, structured decision-making governs our lives to such an extent that we hardly see it at all. But who designs these choices, and whose interests do they serve? In Choose Your Own Captivity, historian Eli Cook introduces readers to the choice architects who first built these boxes and trapped us inside—from the maze-building eugenicist who invented the multiple-choice test to the marketing gurus who sold off our supermarket shelves to a few ultra-processed food giants. In less than a generation, architects like these have transformed a handful of online platforms into the richest businesses in the world. And by determining our options, controlling our actions, and even shaping our identities, they have laid the groundwork&nbsp;for the winner-takes-all game of digital capitalism that dominates us today. In a society built around the promise of free choice and personal responsibility, Cook argues, these hidden architects might just have the greatest power of all. A propulsive and vivid history, Choose Your Own Captivity opens readers’ eyes to the immense power of the choice box—and how to escape it.

How Corporations Built Our Choices and Sold Our Freedom

Choose Your Captivity

This comprehensive textbook offers an up-to-date account of how organizations function in a rapidly changing world. Designed as a practical and accessible guide, it combines theoretical insights with real-world applications while presenting organizations as complex social systems shaped by people, culture, power and context.It introduces key questions such as:¿ What are organizations and why do they exist? ¿ How do they define goals and strategies? ¿ How are they structured and led? ¿ How do people, culture and identity shape organizational life? ¿ How do organizations interact with their environments?Chapters feature a range of thoughtfully designed learning tools, such as case studies, reflection boxes, in-depth features and paradox boxes that encourage students to explore tensions, dilemmas and competing perspectives in organizational life. Readers benefit from diverse examples drawn from global contexts and sustained attention to contemporary challenges such as digitalization, sustainability, legitimacy and organizational change.This textbook provides a strong foundation in organization theory and organizational behavior while developing the analytical and critical skills needed to understand and engage with contemporary organizations. Comprehensive online resources, including PowerPoint slides, flashcards and quizzes, are available at www.routledge.com/cw/skyttermoen.

Organizations in Context

<div>Learn how the world’s most memorable brands find the words that make them impossible to ignore. Visual identity has its canon. Logos, typefaces, color systems, and design principles have filled bookshelves for decades. But behind every successful brand is another system that shapes perception, builds trust, and creates emotional connection: language. In How Brands Find Their Voice, brand writer and Brand Impact Awards founder Nick Carson gives verbal identity the visual design-book treatment it has long deserved. With a foreword by John Simmons—the acclaimed writer who coined the term “verbal identity”—and built on unprecedented access to leading branding agencies and in-house creative teams, this richly illustrated volume reveals how brand language is developed, expressed, and sustained across every touchpoint. Through in-depth case studies spanning hospitality, technology, consumer goods, and nonprofits, from global institutions to challenger brands, Carson explores how language becomes part of a brand’s DNA. Readers meet the people who do the work and discover how verbal identity emerges from collaboration, research, and craft. Inside, you’ll discover: <ul><li>The evolution of brand voice from advertising copy to modern verbal identity</li><li>How leading agencies develop language systems alongside visual identity</li><li>The strategic thinking behind memorable brand voices</li><li>Different approaches to tone, personality, storytelling, and communication</li><li>How organizations embed verbal identity across teams and touchpoints</li><li>What separates effective brand guidelines from documents that are never used</li><li>The opportunities and challenges that AI presents for brand language</li></ul> Featuring brands such as Ben &amp; Jerry’s, Mailchimp, Virgin, Liquid Death, Innocent, Oatly, and many others—and world-renowned agencies including COLLINS, Wolff Olins, and JKR—the book demonstrates that successful verbal identity is not about clever taglines or isolated campaigns. It’s about creating a coherent language system that shapes every interaction people have with a brand. Filled with photography, packaging, digital experiences, environmental graphics, annotated guidelines, and expert commentary,&nbsp;How Brands Find Their Voice presents language in context, where words and visuals work together to create meaning. For brand strategists, designers, copywriters, marketers, students, and business leaders, this book offers both inspiration and practical insight into one of branding’s most important—and least understood—disciplines.</div>

Why Brands Should Watch Their Language

How Brands Find Their Voice

Viele Experten, Berater und Coaches verfügen über fundiertes Fachwissen und wertvolle Leistungen, bleiben jedoch hinter ihren Möglichkeiten zurück. Nicht mangelnde Qualität ist das Problem, sondern fehlende Klarheit in Positionierung, Struktur und Sichtbarkeit.

Das Pole-Position-System beschreibt einen ganzheitlichen Ansatz, mit dem sich Expertise gezielt in eine klare Marktposition überführen lässt. Es verbindet strategische Positionierung, unternehmerisches Fundament und sichtbare Umsetzung zu einem funktionierenden Gesamtsystem. Ziel ist es, aus isolierten Maßnahmen eine konsistente Struktur zu entwickeln, die Orientierung schafft und nachhaltiges Wachstum ermöglicht.

Auf Basis langjähriger unternehmerischer Erfahrung sowie der Arbeit mit tausenden Experten zeigt dieses Modell, wie eine präzise Botschaft entsteht, wie Vertrauen aufgebaut wird und wie daraus eine belastbare, nachfrageorientierte Marktpräsenz wächst. Der Fokus liegt dabei nicht auf kurzfristigen Taktiken, sondern auf einem klaren, übertragbaren System, das individuell anwendbar ist.

Das Buch richtet sich an alle, die ihr Business nicht dem Zufall überlassen wollen, sondern eine fundierte Grundlage für Sichtbarkeit, Positionierung und wirtschaftlichen Erfolg schaffen möchten.

Wie du deine Botschaft sichtbar machst, zur gebuchten Autorität wirst und ein profitables Business aufbaust

Pole Position mit System

This book examines climate change and the need for advertising creatives to think and create strategically in order to educate about the human role in climate adaptation.&nbsp;As more brands and organizations feel the economic and cultural effects of climate realities, there is an urgent need for the advertising industry to offer smarter, creative approaches to messaging about this phenomenon. Creatives must use their ability to translate complex issues into messages that resonate with multiple audiences while&nbsp;bridge the gap between consumers and climate understanding. The author argues that brands and corporations have a social responsibilty to provide this value, thereby fighting misinformation and emboldening citizens to work toward adaptive behaviors with understanding of basic climate science. Through the themes of complexity, creativity, and courage, this book synthesizes theory on audience engagement and discusses how to frame the climate issue effectively.

Our greatest challenge is upon us. Climate change realities call for adaptation and new ways of understanding the world. For brands and their agency advocates, this demands a courageous approach to crafting work that engages a range of audiences, people often polarized and politically divided. How can the vibrant creative industry play a leading role in helping humanity adapt to climate change? What climate science resources exist that aid in developing smart communication platforms? How does a creative strategist grow skills necessary for this most important assignment?&nbsp;Brave Work, a guide for creatives in all career stages, develops a mission statement for creative leadership in these complicated times.

A Creative's Guide to Making Compelling Advertising and Brand Messages in Complicated Times

Brave Work in the Age of Climate Change

Marketing und Marktorientierte Unternehmensführung

Im vorliegenden Buch wird eine neuartige Methode entwickelt, die eine präzise, datengetriebene Steuerung der Marketinginstrumente unter Einbezug von Marktsegmentierung und Wettbewerbsanalyse ermöglicht. Die Methode wird anhand eines Datensatzes mit 11.358.316 Kaufakten getestet. Die Analyse gliedert sich in drei Teiluntersuchungen. In der ersten Teiluntersuchung wird der Einfluss ausgewählter Marketinginstrumente auf den Marktanteil von Vertriebslinien der Händler untersucht. Die zweite Teiluntersuchung befasst sich mit dem Inter-Brand-Wettbewerb, dem Wettbewerb zwischen verschiedenen Marken auf Produktebene. In der dritten Teiluntersuchung steht der Intra-Brand-Wettbewerb im Zentrum, der Wettbewerb innerhalb einer Marke. Neben diesen drei dargestellten Anwendungsfällen sind weitere Einsatzmöglichkeiten denkbar, die sich auch auf andere Branchen neben dem Lebensmittelhandel erstrecken. Dies macht die Methodik sowohl für die akademische Forschung als auch für praktische Anwendungen äußerst relevant.

Im vorliegenden Buch wird eine neuartige Methode entwickelt, die eine präzise, datengetriebene Steuerung der Marketinginstrumente unter Einbezug von Marktsegmentierung und Wettbewerbsanalyse ermöglicht. Die Methode wird anhand eines Datensatzes mit 11.358.316 Kaufakten getestet. Die Analyse gliedert sich in drei Teiluntersuchungen. In der ersten Teiluntersuchung wird der Einfluss ausgewählter Marketinginstrumente auf den Marktanteil von Vertriebslinien der Händler untersucht. Die zweite Teiluntersuchung befasst sich mit dem Inter-Brand-Wettbewerb, dem Wettbewerb zwischen verschiedenen Marken auf Produktebene. In der dritten Teiluntersuchung steht der Intra-Brand-Wettbewerb im Zentrum, der Wettbewerb innerhalb einer Marke. Neben diesen drei dargestellten Anwendungsfällen sind weitere Einsatzmöglichkeiten denkbar, die sich auch auf andere Branchen neben dem Lebensmittelhandel erstrecken. Dies macht die Methodik sowohl für die akademische Forschung als auch für praktische Anwendungen äußerst relevant.

Methodische Grundlagen und empirische Analyse am Beispiel des deutschen Lebensmittelhandels

Datengetriebene segment- und wettbewerbsbezogene Differenzierung der Marketinginstrumente

Wiley Schnellkurs

Schnell und konkret führt Sie dieses Lehrbuch in das Marketing ein. Marcus Stumpf und Susanne Wigger-Spintig erklären Ihnen, was Sie zur Abgrenzung des relevanten Marktes wissen sollten, wie Sie Marketingziele und -strategien formulieren und vieles mehr. Die Autoren erläutern das Wichtigste zur Kalkulation des Marketingbudgets, Festlegung von Marketingmaßnahmen, Schaffung der Implementierungsvoraussetzungen und Marketingcontrolling. Mit Übungsaufgaben samt Lösungen können Sie Ihr neu erworbenes Wissen testen und festigen.

Schnell und konkret führt Sie dieses Lehrbuch in das Marketing ein. Marcus Stumpf und Susanne Wigger-Spintig erklären Ihnen, was Sie zur Abgrenzung des relevanten Marktes wissen sollten, wie Sie Marketingziele und -strategien formulieren und vieles mehr. Die Autoren erläutern das Wichtigste zur Kalkulation des Marketingbudgets, Festlegung von Marketingmaßnahmen, Schaffung der Implementierungsvoraussetzungen und Marketingcontrolling. Mit Übungsaufgaben samt Lösungen können Sie Ihr neu erworbenes Wissen testen und festigen.

Wiley-Schnellkurs Marketing

This book provides a state-of-the art picture of the transformation of the global legal market. The traditional business model of law firms has been upended by new forms of organisation, often (but not exclusively) brought about by technological innovation and the use of technology for the execution of legal activities, which implies the so-called 'servitisation' of the legal market. Such trends raise a broad range of questions of both practical and academic nature, which the book tackles extensively, relying on the competence of a remarkable group of experts, coming from different professional backgrounds and knowledgeable of many different jurisdictions, from Europe to the USA, from Asia to Australia. In particular, the book has three main focuses: 1) a law and economics analysis of today's legal market, combined with a description of how regulatory changes have had an impact on competition in the legal services business, and on the evolution of this industry; 2) a thorough investigation of the impact of technological disruptions on the legal services industry, considering how legal tech companies and artificial intelligence solutions are reshaping the activities of legal professionals and the legal market more broadly; 3) a survey of the "new lawyers" and other new legal professionals, along with a reflection on the reforms needed to align their education with market needs.The book caters to all those interested, professionally or academically, in keeping track of the evolution of the legal services market. Practising lawyers who want to be "future-proof", law students, new specialised legal professionals active in the business and financial sectors, scholars and other researchers (both lawyers and economists) conducting research in the field, as well as anyone engaged in providing legal education, will find in this book extremely valuable insights on current trends and future developments in the legal market.

How Innovation, Legal Tech and AI Have Been Reshaping the Legal Market

Future-Proof Legal Services

This volume – the second in a two-volume work - builds on the foundations established in Volume I by examining advanced applications of artificial intelligence and machine learning in consumer behaviour, marketing analytics and responsible digital commerce.Covering key topics, such as predictive analytics, behavioural economics, machine-learning models, social media analytics, chatbots, virtual assistants and responsible AI in marketing, it discusses how organisations can use consumer data to forecast behaviour, evaluate customer feedback, personalise marketing communication, strengthen engagement and improve strategic decision-making.Chapters reveal how AI can support deeper understanding of consumer choices by combining data science with behavioural insights such as cognitive biases, bounded rationality, heuristics and decision-making patterns. Authors also examine how social media analytics can help entrepreneurs and firms in emerging economies track sentiment, understand market trends and respond more effectively to digital consumers. With an emphasis on ethical and responsible AI, the book addresses privacy, algorithmic bias, transparency, accountability, data protection and consumer trust, showing why AI-driven marketing must be both commercially effective and socially responsible. Taken together, the two volumes explain what cognitive commerce is and how it transforms consumer experiences; it demonstrates how cognitive commerce can be predicted, analysed, managed and implemented responsibly.Reason Masengu
 is an accomplished academic and researcher specialising in Marketing and Administration. He holds a PhD from North-West University, South Africa and is Senior Lecturer at Middle East College in Oman, and a Postgraduate Examiner at North-West University.&nbsp;
 Fungai Jacqueline Kiwa
 holds a PhD in Cultural Heritage and Information Technology and is Professor of Software Engineering at Chinhoyi University of Technology, Zimbabwe. Her skill set encompasses Artificial Intelligence, innovative IoT framework design, and proficient programming capabilities.&nbsp;
 Tatenda T. Chabata
 is Senior Lecturer/Post Doctoral Fellow at UNISA, South Africa. He has a PhD in Business Management, specialising in digital marketing systems, from the University of Free State, South Africa. He is a dedicated Marketing and Communications professional, a practicing Associate Marketer in South Africa (AMSA) and The Marketing Association of South Africa (MASA).&nbsp;
 Divaries Cosmas Jaravaza
 is Senior Lecturer at Bindura University of Science Education, Zimbabwe. He holds a PhD in Business from Witwatersrand Business School, South Africa, specialising in marketing, advertising, and cultural perceptions.&nbsp;

This volume – the second in a two-volume work - builds on the foundations established in Volume I by examining advanced applications of artificial intelligence and machine learning in consumer behaviour, marketing analytics and responsible digital commerce.Covering key topics, such as predictive analytics, behavioural economics, machine-learning models, social media analytics, chatbots, virtual assistants and responsible AI in marketing, it discusses how organisations can use consumer data to forecast behaviour, evaluate customer feedback, personalise marketing communication, strengthen engagement and improve strategic decision-making.Chapters reveal how AI can support deeper understanding of consumer choices by combining data science with behavioural insights such as cognitive biases, bounded rationality, heuristics and decision-making patterns. Authors also examine how social media analytics can help entrepreneurs and firms in emerging economies track sentiment, understand market trends and respond more effectively to digital consumers. With an emphasis on ethical and responsible AI, the book addresses privacy, algorithmic bias, transparency, accountability, data protection and consumer trust, showing why AI-driven marketing must be both commercially effective and socially responsible. Taken together, the two volumes explain what cognitive commerce is and how it transforms consumer experiences; it demonstrates how cognitive commerce can be predicted, analysed, managed and implemented responsibly.

Understanding Consumer Behaviour in the Era of AI and Machine Learning

Cognitive Commerce, Volume II

Visionary marketing insider, Christian Muche, Founder of the annual Possible conference, has built his career by turning bold ideas into transformative platforms that shape industries and inspire global audiences. In The Future Possible, Christian shares the latest groundbreaking innovation at the intersection of marketing and technology so that businesses of all types can learn what is needed to succeed over the coming decades.The key themes include: <ul><li>Trust as the primary currency (earned, measured, defended).</li><li>Moments as the flywheel that turns attention into adoption.</li><li>Networks as the distribution logic for ideas, products, and reputation.</li></ul>This is the playbook to building trust-first brands that travel across markets and media. Chapters include executive frameworks that leaders can apply immediately, and a clear way to lead through AI acceleration, cultural volatility, and the post-attention economy without whiplash.

The platform-backed blueprint for building the next generation of market-leading brands.

Leadership, Human Connection, and Creating What Comes Next

The Future Possible

Das Ehrenamt - Engagement zielgerichtet fördern und stärken.

Innovationen im Ehrenamt sind dringend notwendig. Nicht nur demographische Veränderungen, sondern auch ein weitreichender Wertewandel führen zum Vereinssterben in unseren Kommunen. Es gilt, ehrenamtliches Engagement zu sichern und zu fördern und gleichzeitig Vereine zu stärken. Hier sind nicht nur die Büger:innen gefragt, sondern auch die Gemeinden selbst. Wie kann das Ehrenamt konkret gestärkt und wie können die Menschen zur Übernahme von Verantwortung in Vereinsvorständen motiviert werden? Welche Möglichkeiten haben die Kommunen, formell und informell mit Vereinen, Bürgerinitiativen und Interessengemeinschaften zu kooperieren?

Prof. Dr. Oliver Junk ist Professor für Kommunalrecht an der Hochschule Harz. Ehrenamtlich ist er Vorsitzender des Harzklubs e. V. In seinem Forschungsprojekt "VITAL" untersucht er aktuell in einem Zeitraum von zwei Jahren die Gelingensbedingungen für gute Kooperationen zwischen Kommunen und Ehrenamt und erstellt praxistaugliche Handlungsempfehlungen für Kommunen und Vereine.

Handbuch Ehrenamt - Engagement fördern und stärken

Die unsichtbare Welt

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