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Catalogue complet

Stark Cameron: Continuous Value
Management in Healthcare

Continuous Value Management in Healthcare

Elevating Safety, Cost and Efficiency with a Staff-led Approach

Foreword. Acknowledgements. Chapter 1: Introduction. Chapter 2: The challenges of delivering quality in healthcare. Chapter 3: Supporting structures. Chapter 4: Continuous Value Management. Chapter 5: Describing processes and creating a Box Score. Chapter 6: Getting Started with a Team. Chapter 7: Representing and analysing data. Chapter 8: Improvement in practice. Chapter 9: Incorporating huddles. Chapter 10: The coach's role in continuous value management. Chapter 11: Conclusions. Appendices

Design and implement a strategic workforce plan to meet your business goals with this practical guide written for senior HR practitioners.

Design, Implement and Measure Workforce Plans to Drive Business Results

The Strategic Workforce Planning Handbook

Public administration and policy analysis education have long emphasized tidiness, stages, and rationality, but practitioners increasingly work in a world where objectivity is buffeted by, repressed by, and sometimes defeated by value conflict. Over five beautifully-written and accessible editions, Public Policy Praxis has demonstrated that politics and policy are "messy" and power explains much more about the policy process than does rationality. Using a case-based approach, authors Randy S. Clemons and Mark K. McBeth blend theory and practice to uniquely equip students to better grapple with ambiguity and complexity.Public Policy Praxis introduces students to the "how" of policy analysis alongside its limitations, practical political problems, and the ethical problems associated with different techniques and methodologies. By offering six different analytical models of policy analysis-rational, quantitative, political, pragmatic, postpositivist, and democratic-the reader explores multiple perspectives to tackle complex policy issues. Unlike many US-centric public policy books on the market, Public Policy Praxis is designed to work in international policy settings. New features include expanded coverage of narrative analysis, earlier introduction of mixed methods, updated cases on pressing issues like opioid abuse, school safety, and renewable energy, and enhanced discussions of political polarization and evidence-based policymaking. A fully-updated online Teaching Appendix is included for adopters, offering original cases, answers to problems, alternative approaches to case use, teaching exercises, student assignments, pedagogical ideas, and supplemental material directly tied to concepts covered in the text. With a conversational writing style, Public Policy Praxis, 5th Edition is an ideal textbook for undergraduate and graduate courses in public policy analysis, community planning, leadership, social welfare policy, educational policy, family policy, and special seminars.

A Case Approach for Understanding Policy and Analysis

Public Policy Praxis

Can we be both commercially focused and human at work?We talk a lot about human-centric leadership - putting people, culture and inclusivity at the heart of business. Yet in today's competitive world success is still often associated with being results-focused and aggressive, which can seem like the opposite of human. Is it possible to put humanity at the heart of what we do without sacrificing performance?Drawing upon coaching principles, HUMAN-WISE offers a unique practical framework to help you explore these ideas for yourself, and then apply them to others around you. Helen Wada is an experienced business development leader and executive coach who specializes in developing human-centric commercial leaders. With her business, The Human Advantage she brings core coaching skills to life and linking them to a commercial focus, this book will transform how you approach conversations and help you build the resilience you need to be successful, in business and in life.HUMAN-WISE is an essential read for any leader looking to develop themselves, grow their business and build a more human working world.

What does it mean to be human at work? And why are we still having this conversation? A unified approach for leadership and sales that links a coaching approach with commercial growth.

How to lead from within and sell with confidence

HUMAN-WISE

Seven Lessons to Thrive in a World of Competing Demands

Adaptability

Anthem Ethics of Personal Data Collection

Examines the evolving landscape of data privacy and ethics, arguing that businesses can build trust and drive growth by adopting transparent, consumer-focused data frameworks beyond legal compliance

Data privacy continues to be an important topic for discussion throughout changing technology, business, and legislation landscapes. The U.S. legislation continues to shift state-by-state, resulting in changes that are often difficult for companies to keep up with. This is (one reason) why businesses should adopt their own data framework principles to guide their business strategy. Developing data guidelines or principles is the practice of a business voluntarily going beyond data privacy legislation to create and implement a data collection and usage framework that prioritizes customer relationships through a lens of transparency and control. 
The book explores how consumer data are currently collected from everyday interactions, surveys, website usage, purchases, and more, then examines how that information feeds data and business strategies for companies around the world. Data collection is often complex-it requires different kinds of technology and uses different validation methods, all across different pieces of data-and this complexity can lead to issues with accuracy and tracking of when and how consumer data are used. Data are used to drive business strategies by helping companies find their most loyal users, bring in new customers, and increase usage, among other things. An underlying guide for data principles can lead to improved accuracy in data collection, help businesses stay transparent with consumers, generate more trust, and ultimately, increase business performance. 
As consumers become more educated and more aware about what data are collected and how they are used by companies, there is a growing need for businesses to develop a relationship with their consumers built on trust and mutual value. There is currently a gap between the amount of data collected, its usage, and how consumers trust and value the companies with which they do business. 
Finally, this book discusses how businesses can bridge that gap, between consumer trust and effective business strategy by developing their own set of data guidelines and principles that can improve business growth. These strategies are designed to help drive consumer trust by treating consumers like real people and understanding the relationship between data collection, usage, and consumer trust.

How Applied Data Principles Drive Trust and Business Growth

Navigating Data Standards in Business Strategy

Public Budgeting and Financial Management provides an accessible, applied introduction and overview of public budgeting for students who may not have previous experience with economics or statistics. This new textbook contains several outstanding features:<ul> <li>A focus on all levels of government - federal, state, and local</li> <li>An approach that assumes no previous knowledge of economics, statistics, or mathematics</li> <li>Applied exercises in each chapter using current, real-world scenarios</li> <li>A conversational, engaging, jargon-free writing style.</li> </ul>Authors Nancy Hudspeth and Andrew Crosby examine important case studies, including the lingering financial effects of COVID-19 on communities across the United States and the ways in which Detroit's bankruptcy more than a decade ago continues to impact local, regional, and state finances. The book is accompanied by online instructor and student resources, including sample municipal budgets for students and quizzes with an answer key for instructors. More advanced readers will benefit from the authors' thorough introduction to financial functions. This comprehensive and innovative new textbook will be required reading for all undergraduate and graduate courses in public budgeting and financial management, and it offers a unique one-stop-shop for traditional one-semester MPA budgeting courses.Support material for this book can be found at www.routledge.com/9781032670577

Getting on Track

Public Budgeting and Financial Management

A blueprint for change leaders to learn from one of the largest transformations in corporate history Irresistible Change: A Blueprint for Earning Buy-In and Breakout Success details one of the largest and most formidable transformations in corporate history: to shift the foundations of work for IBM's nearly 400,000 employees and thousands of interdisciplinary teams across 180 countries and help them become more entrepreneurial, agile, and customer focused. Written by Phil Gilbert, IBM's former General Manager of Design and architect of this ambitious change effort, this book is part narrative and part field guide. It describes how the choices made at IBM affected the change Program Office's development at each stage of its growth and provides readers with key insights they need to conduct transformational change within their own organizations. This book includes insights on: <ul> <li>Getting buy-in for change, the biggest challenge that holds back even the most ambitious change efforts, by making it something exciting rather than inevitable </li> </ul> <ul> <li>Seeing change as a high-stakes "product" deserving of the same resources and rigor as your top-performing business lines </li> </ul> <ul> <li>Recognizing today's newly empowered and often skeptical employees who resist authority and value autonomy and stability </li> </ul> Irresistible Change is an essential roadmap for the next generation of change leaders in organizations of any size.

A Blueprint for Earning Buy-In and Breakout Success

Irresistible Change

Concrete, hands-on strategies for making healthcare more accessible for everyone The Borderless Healthcare Revolution: The Definitive Guide to Breaking Geographic Barriers Through Technology&nbsp;is your field guide to a future in which a clinic visit is never farther away than the nearest screen and a surgeon's skill can cross oceans in real time. Drawing on two decades at the intersection of medicine and technology. including years as a senior leader at Oracle's global health division, Dr Sarah Matt translates frontier-grade innovation into day-to-day practice for clinicians, health-system strategists, and policymakers who refuse to accept geography as destiny. Inside you will find concrete playbooks rather than platitudes; every framework has been piloted in settings that range from Manhattan cath labs to Kenyan community clinics. You will also meet the patients and providers whose lived stories prove that digital transformation works only when it works for everyone. What you will learn: <ul> <li>The tech that already moves care without moving patients, telemedicine, remote surgery, ambient AI, and how adoption curves exploded after 2020, with more than three quarters of US hospitals now running telehealth programs</li> <li>Human-centered design tactics that translate pixels into trust, from inclusive language pivots to offline-first apps that respect bandwidth deserts</li> <li>A five-pillar access audit that flags physical, financial, cultural, digital, and trust barriers in any market, plus scorecards to track progress</li> <li>Strategy checklists forged during Dr Matt's tenure at Oracle for aligning payers, regulators, and vendors around sustainable reimbursement models</li> <li>Future-readiness briefs on robotics and mixed-reality training at a moment when the surgical robotics market is projected to triple by 2031</li> </ul> Whether you lead a rural health network, build digital products, or craft policy, The Borderless Healthcare Revolution: The Definitive Guide to Breaking Geographic Barriers Through Technology&nbsp;gives you the tools to expand access today and blueprint the borderless systems of tomorrow. Read it; then use it to deliver care that travels at the speed of need.

The Definitive Guide to Breaking Geographic Barriers Through Technology

The Borderless Healthcare Revolution

DK Big Ideas

Learn about concepts, management, and commerce in The Business Book. Part of the fascinating Big Ideas series, this book tackles tricky topics and themes in a simple and easy to follow format. Learn about Business in this overview guide to the subject, great for beginners looking to learn and experts wishing to refresh their knowledge alike! The Business Book brings a fresh and vibrant take on the topic through eye-catching graphics and diagrams to immerse yourself in.&nbsp; This captivating book will broaden your understanding of Business, with: - Up to 100 quotations from the great business thinkers and gurus - Packed with facts, charts, timelines and graphs to help explain core concepts - A visual approach to big subjects with striking illustrations and graphics throughout - Easy to follow text makes topics accessible for people at any level of understanding The Business Book is the perfect introduction the to key theories that have shaped the world of business, management, and commerce, aimed at adults with an interest in the subject and students wanting to gain more of an overview. Here you'll discover every facet of business management, including alternative business models, with real life examples from the marketplace. If you've ever wondered about the stages of business strategy, from start-up to delivering the goods, this is the perfect book for you. Your Business Questions, Simply Explained This book introduces the would-be entrepreneur and general reader to the work of great commercial thinkers, leaders, and gurus. Learn about the hurdles facing every new business, such as finding a gap in the market, securing finance, employing people, and creating an eye-catching brand. If you thought it was difficult to learn about the world of commerce, The Business Book presents information in an easy to follow layout. Learn the ideas of seminal business thinkers, such as Malcolm Gladwell's "tipping point", Michael Porter's "five forces", and Meredith Belbin's theories on effective teamwork, with fantastic mind maps and step-by-step summaries.&nbsp; The Big Ideas Series With millions of copies sold worldwide, The Business Book is part of the award-winning Big Ideas series from DK. The series uses striking graphics along with engaging writing, making big topics easy to understand.

Learn about concepts, management, and commerce in The Business Book. Part of the fascinating Big Ideas series, this book tackles tricky topics and themes in a simple and easy to follow format. Learn about Business in this overview guide to the subject, great for beginners looking to learn and experts wishing to refresh their knowledge alike! The Business Book brings a fresh and vibrant take on the topic through eye-catching graphics and diagrams to immerse yourself in.&nbsp; This captivating book will broaden your understanding of Business, with: - Up to 100 quotations from the great business thinkers and gurus - Packed with facts, charts, timelines and graphs to help explain core concepts - A visual approach to big subjects with striking illustrations and graphics throughout - Easy to follow text makes topics accessible for people at any level of understanding The Business Book is the perfect introduction the to key theories that have shaped the world of business, management, and commerce, aimed at adults with an interest in the subject and students wanting to gain more of an overview. Here you’ll discover every facet of business management, including alternative business models, with real life examples from the marketplace. If you’ve ever wondered about the stages of business strategy, from start-up to delivering the goods, this is the perfect book for you. Your Business Questions, Simply Explained This book introduces the would-be entrepreneur and general reader to the work of great commercial thinkers, leaders, and gurus. Learn about the hurdles facing every new business, such as finding a gap in the market, securing finance, employing people, and creating an eye-catching brand. If you thought it was difficult to learn about the world of commerce, The Business Book presents information in an easy to follow layout. Learn the ideas of seminal business thinkers, such as Malcolm Gladwell's "tipping point", Michael Porter's "five forces", and Meredith Belbin's theories on effective teamwork, with fantastic mind maps and step-by-step summaries.&nbsp; The Big Ideas Series With millions of copies sold worldwide, The Business Book is part of the award-winning Big Ideas series from DK. The series uses striking graphics along with engaging writing, making big topics easy to understand.

Big Ideas Simply Explained

The Business Book

How corporations can address legacies of historical oppression in ways that are good for them and good for others. Increasingly, corporate executives find themselves called upon to atone for their predecessors’ moral transgressions. While many are prepared to address inherited failed product lines or dysfunctional teams, few know how to handle demands that their enterprise address legacies of mass atrocity such as slavery, genocide, or colonialism. In Corporate Reckoning, Sarah Federman provides a corporate atonement model for corporate leaders and employees across industries around the world. When survivors and descendants demand reckoning, many corporate leaders initially shirk the responsibilities that follow from these requests. They may claim that history belongs to the historians, that their company’s activities were legal at the time, or that too much time has passed. If it comes to it, courts will rule in their favor, they reassure themselves. Others avoid these issues simply because they have no idea how to address them. Demands for reckoning ebb and flow, but these histories do not disappear. This book offers a way forward that serves companies and those affected by these historical harms. Taking responsibility for irreparable harm is not easy or comfortable. Despite its dilemmas and difficulties, the only way out is through.

How Businesses Can Address Historical Wrongs

Corporate Reckoning

Creativity, Connection, and Joy Through Everyday Moments of Play

The Playful Way

A road map for developing responsible and innovative governance systems based on generative AI and other exponential technologiesAs exponential technology rapidly advances, leaders in every sector are faced with the challenge of harnessing its potential power while developing precautionary safeguards against its risks. From generative artificial intelligence to the future of quantum computing, these innovations are transforming the world at an unprecedented rate, leaving decision-makers unsure of how to maintain control and ensure responsible development.Governing Pandora focuses on multiple exponential technologies in order to demonstrate how leaders can develop responsible and innovative governance systems. This book equips leaders with frameworks and tools--including a detailed five-element "exponential governance mind-set"--to develop a more holistic tech governance approach for current and future waves of exponential tech. Andrea Bonime-Blanc encourages the development of a culture of collaboration across borders, sectors, and disciplines as technology takes on a bigger role in our ecosystem. She explains the context, risks, and opportunities of the ongoing exponential technology revolution so that leaders can futureproof themselves, their organizations, and key stakeholders with strategies and tactics to act responsibly, ethically, and successfully.This book speaks directly to executives, board members, policymakers, and organizational leaders who are tasked with charting a course through the advancement of modern technologies. Governing Pandora bridges the gap between exploring pure technology and managing and governing applied technology. Readers will learn not only how to develop a governance mind-set for exponential technology but also how to build organizational resilience.

Leading in the Age of Generative AI and Exponential Technology

Governing Pandora

Continuous Value Management in Healthcare

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