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Haufe Fachbuch

Christian Jerusalem

Wise Up!

Unlock Experience and Make Age an Advantage. Leverage your best agers and foster a more innovative, productive and inclusive environment in your organization with age diversity

Build organizations where employees feel truly safe to learn, contribute, and challenge the status quo. The proven practical guide to psychological safety is now expanded with updated research and powerful new frameworks and tools. Psychological safety—the belief that you can speak up without risk of punishment or humiliation—is crucial for high-performing teams and innovative organizations. This revised and expanded edition of Timothy Clark's groundbreaking framework provides leaders with a research-backed roadmap through four distinct stages that enable individuals to feel safe, valued, and empowered. The four stages build progressively: <ul><li>Inclusion Safety (feeling included and accepted),</li><li>Learner Safety (feeling safe to learn and ask questions),</li><li>Contributor Safety (feeling safe to contribute and participate), and</li><li>Challenger Safety (feeling safe to challenge the status quo and speak truth to power).</li></ul> This new edition adds compelling quantitative evidence from Clark's global database of 1.2 million data points, validating the four-stage model across cultures and demographics. New chapters explore what psychological safety is not, the dangers of “nice” cultures, the relationship between psychological and physical safety, and practical measurement strategies. Leaders will learn to banish fear, create performance-based accountability, and build environments where people thrive beyond expectations.

Build organizations where employees feel truly safe to learn, contribute, and challenge the status quo. The proven practical guide to psychological safety is now expanded with updated research and powerful new frameworks and tools. Psychological safety—the belief that you can speak up without risk of punishment or humiliation—is crucial for high-performing teams and innovative organizations. This revised and expanded edition of Timothy Clark's groundbreaking framework provides leaders with a research-backed roadmap through four distinct stages that enable individuals to feel safe, valued, and empowered. The four stages build progressively: <ul><li>Inclusion Safety (feeling included and accepted),</li><li>Learner Safety (feeling safe to learn and ask questions),</li><li>Contributor Safety (feeling safe to contribute and participate), and</li><li>Challenger Safety (feeling safe to challenge the status quo and speak truth to power).</li></ul> This new edition adds compelling quantitative evidence from Clark's global database of 1.2 million data points, validating the four-stage model across cultures and demographics. New chapters explore what psychological safety is not, the dangers of “nice” cultures, the relationship between psychological and physical safety, and practical measurement strategies. Leaders will learn to banish fear, create performance-based accountability, and build environments where people thrive beyond expectations.

How to Build a High-Performance Culture

The 4 Stages of Psychological Safety, Second Edition

The hardcover and digital audio editions feature new material, and a new introduction from Cian O'Clery, director of Netflix's hit series Love on the Spectrum!From Autistic Advocate, Love on the Spectrum cast member, and therapist Kaelynn Partlow, a warm, personal, and practical guide to understanding autism—from behaviors to communication and beyond.You've heard from autistic authors.You've heard from therapists.Now hear from one extraordinary young woman who's both.Experience autism from the inside out through a rare fusion of professional skill and personal understanding. Reshape what you know about the autism spectrum and increase your ability to give support. Varied perspectives among autistic individuals, their families, and professionals have often been difficult to reconcile. Now, you can bridge that divide with guidance from someone who’s lived in multiple worlds. Find immediate, actionable options to build connections, foster communication, navigate challenges, and enhance interactions.SPECIFIC CONTENT:Autism. What it is, what it isn’t, and what are the resulting misunderstandings across the spectrum?Communication. Exactly how do you avoid misunderstandings, encourage conversation, and build options for better interaction?Behavior. Learn about the origin and mechanics of meltdowns, stimming, perseveration, sensory distortion, and other common autistic challenges.Interaction. The struggles are real: autism-enhanced loneliness, social-skill deficits, goal-setting, and the thorny issues of disability accommodation.Common Questions. What are DSM-V diagnostic levels and why do they matter? What about therapy and ABA or routes to useful advocacy?"Loved Kaelynn Partlow's information on ambiguity and communication. She gives lots of practical pointers on how to be more direct and specific when talking to autistic individuals. Vague, open ended questions are not effective communication." — Temple Grandin, New York Times bestselling author of Visual Thinking: The Hidden Gifts of People Who Think in Pictures, Patterns, and Abstractions"As a rising star in the field, Partlow is poised to become this generation’s Temple Grandin." — Erin R. Hahn, Ph.D., Department Chair and Professor of Psychology, Furman University

The hardcover and digital audio editions feature new material, and a new introduction from Cian O'Clery, director of Netflix's hit series Love on the Spectrum!From Autistic Advocate, Love on the Spectrum cast member, and therapist Kaelynn Partlow, a warm, personal, and practical guide to understanding autism—from behaviors to communication and beyond.You've heard from autistic authors.You've heard from therapists.Now hear from one extraordinary young woman who's both.Experience autism from the inside out through a rare fusion of professional skill and personal understanding. Reshape what you know about the autism spectrum and increase your ability to give support. Varied perspectives among autistic individuals, their families, and professionals have often been difficult to reconcile. Now, you can bridge that divide with guidance from someone who’s lived in multiple worlds. Find immediate, actionable options to build connections, foster communication, navigate challenges, and enhance interactions.SPECIFIC CONTENT:Autism. What it is, what it isn’t, and what are the resulting misunderstandings across the spectrum?Communication. Exactly how do you avoid misunderstandings, encourage conversation, and build options for better interaction?Behavior. Learn about the origin and mechanics of meltdowns, stimming, perseveration, sensory distortion, and other common autistic challenges.Interaction. The struggles are real: autism-enhanced loneliness, social-skill deficits, goal-setting, and the thorny issues of disability accommodation.Common Questions. What are DSM-V diagnostic levels and why do they matter? What about therapy and ABA or routes to useful advocacy?"Loved Kaelynn Partlow's information on ambiguity and communication. She gives lots of practical pointers on how to be more direct and specific when talking to autistic individuals. Vague, open ended questions are not effective communication." — Temple Grandin, New York Times bestselling author of Visual Thinking: The Hidden Gifts of People Who Think in Pictures, Patterns, and Abstractions"As a rising star in the field, Partlow is poised to become this generation’s Temple Grandin." — Erin R. Hahn, Ph.D., Department Chair and Professor of Psychology, Furman University

Linking My World to Yours as an Autistic Therapist

Life on the Bridge

This updated bestseller shows leaders how to transform fragmentation into authentic community with new workplace applications and proven strategies for today’s divided world. With increasing violence, widening ideological divides, and growing economic inequality, a deeper sense of community is desperately needed. Yet typical ways of engaging people civically and organizationally remain unchanged. In Community, Peter Block explores how authentic community can emerge from fragmentation and offers practical steps to foster transformation. This updated third edition draws on decades of implementing Block’s ideas and includes the following: <ul><li>New stories and examples demonstrating community building as a more powerful approach to social problems than traditional policies and programs</li><li>Expanded resources and a discussion guide designed for classroom and training program use</li><li>A new closing chapter covering broader implications of the book’s ideas for organizational transformation</li><li>Fresh content exploring the creative economy’s relationship to belonging and social capital’s role in authentic engagement</li><li>Updated examples showing how community principles apply to today’s workplace and virtual world challenges</li></ul> From neighborhood councils transforming local engagement to organizations shifting from competitive to cooperative cultures, Block demonstrates how simple positive change can be once we decide it’s essential. Whether readers are community leaders, organizational consultants, or concerned citizens, this book provides the framework and tools to move from fragmentation to connection, from isolation to belonging.

This updated bestseller shows leaders how to transform fragmentation into authentic community with new workplace applications and proven strategies for today’s divided world. With increasing violence, widening ideological divides, and growing economic inequality, a deeper sense of community is desperately needed. Yet typical ways of engaging people civically and organizationally remain unchanged. In Community, Peter Block explores how authentic community can emerge from fragmentation and offers practical steps to foster transformation. This updated third edition draws on decades of implementing Block’s ideas and includes the following: <ul><li>New stories and examples demonstrating community building as a more powerful approach to social problems than traditional policies and programs</li><li>Expanded resources and a discussion guide designed for classroom and training program use</li><li>A new closing chapter covering broader implications of the book’s ideas for organizational transformation</li><li>Fresh content exploring the creative economy’s relationship to belonging and social capital’s role in authentic engagement</li><li>Updated examples showing how community principles apply to today’s workplace and virtual world challenges</li></ul> From neighborhood councils transforming local engagement to organizations shifting from competitive to cooperative cultures, Block demonstrates how simple positive change can be once we decide it’s essential. Whether readers are community leaders, organizational consultants, or concerned citizens, this book provides the framework and tools to move from fragmentation to connection, from isolation to belonging.

The Structure of Belonging

Community, Third Edition

How do we make workplaces more sustainable, given the present world challenges? Balancing critical and management perspectives with the sociological and psychological aspects of organizational behaviour, this textbook provides a comprehensive introduction to the subject and helps you think critically about the effects of human action on people at work. This edition has reworked chapters and a strong focus on sustainability and diversity, equity and inclusion (DEI) in the workplace. It includes new coverage of the impact of artificial intelligence, work-life balance, hybrid and remote working, DEI initiatives and changes to organizations post-Covid. There are a variety of features to help you connect theory to practice, including The Reality of Work and Globalization and Organizational Behaviour. Globally-oriented, this 5th edition includes new cases and examples from around the world, and includes new chapter case studies that are aligned to the United Nations Sustainable Development Goals. It assumes no prior knowledge of the subject or previous work experience, and the content fits to the typical structure of Organizational Behaviour modules at undergraduate, postgraduate and MBA level. This edition is supported by extensive online teaching and learning resources, freely available at bloomsbury.pub/organizational_behaviour_5e

Work, People, Teams, Culture, Leadership

Organizational Behaviour

Bringing together essays from neurodivergent and disabled writers, and writers with chronic illnesses, this collection explores the impact of these experiences and the struggle against such biases within the field of creative writing. Whilst neuro-divergent and disabled writers publish world-class poetry, prose, and drama that moves readers and wins awards, they face many difficulties accessing these achievements - difficulties which often go unnoticed, unmentioned, and underappreciated. Visibility, insight, alternative approaches, and thorough research are all needed to create more inclusive writing environments. This book confronts these issues head on, calling for diversity in the creative writing field, community, and industry, and more equitable spaces in adjacent arenas from academia to publishing. Broken into four sections, this anthology focuses on creative writing programs, classrooms, the community, and its people, combining narrative, research and practical contributions to the field to offer a mix of practical strategies, personal and pedagogical interventions, critiques, and craft meditations that explore teaching, transformation, evolution, embodied craft, visibility, belonging, injustice, otherness, and views from the outside. With essays and excerpts written by authors and educators from across seven countries, who are each impacted by a wide range of disabilities, including ADHD, autism, blindness, dyslexia, dyspraxia, stroke aphasia, cerebral palsy, bipolar, fibromyalgia, and rheumatoid arthritis, this collection informs, deconstructs and re-imagines to reform and revolutionize normative structures within writing institutions and communities.

Disability, Illness, Neurodivergence, and Ableism in Creative Writing

Divergent Writers

It's Not too Late to Build Toward a Better Future!Rick Caruso has earned a reputation for being a problem solver--somebody who's not afraid of facing big challenges. From his appointment to Water Commissioner and later Police Commissioner in Los Angeles to his bold real estate ventures, Caruso made the decisions he felt were right, even in the face of staunch adversity. In Its Not Too Late, Caruso shares the lessons he learned from his experiences while offering us all a path forward to a better future. At a time when more importance is placed on choosing sides than actually getting things done (let alone done right), Caruso offers refreshing perspective and will teach you how to let go of false divisions, and instead to embrace the search for actual answers and solutions.Togetherness, brotherhood, sisterhood, faith in each other, respect for each other, the ideals preached in almost every faith on Earth are the way forward, no matter how difficult the climb in front of us may seem. And ultimately, the only way we will get back on that path is for each of us to step up, with integrity, in whatever small way we can: for our kids, for our communities, for our country, and for each other.

It’s Not too Late to Build Toward a Better Future!

The Power of Finding Steadfast Solutions

It's Not Too Late

Routledge Studies in Management, Organizations and Society

Psychological Dark Sides of Organizational Behavior explores the often-overlooked negative aspects of workplace environments. It provides a comprehensive analysis of detrimental behaviors and unethical practices within organizations, highlighting their profound influence on individuals, teams, and overall organizational health. Through real-world examples and robust research, the book uncovers how these hidden undercurrents shape workplace dynamics. Readers will gain insights into the complex interplay between organizational structures and individual psychologies that lead to harmful behaviors such as abuse, favoritism, and corporate corruption. The book employs theoretical frameworks like social learning theory and conservation of resources theory to explain how toxic leadership and negative interactions affect employee well-being and organizational performance. Practical recommendations and case studies offer strategies for mitigating these issues, promoting healthier, more inclusive work environments.This research volume is essential for academics, researchers, and students in organizational behavior, management, and psychology. It is also invaluable for corporate managers, HR professionals, and anyone interested in understanding and addressing the darker aspects of organizational life. By exploring these hidden dynamics, the book provides actionable insights for fostering ethical and productive workplaces, making it a crucial resource for anyone committed to organizational improvement and employee well-being.

Psychological Dark Sides of Organizational Behavior

The Diversity, Equity and Inclusion (DEI) landscape has never been more challenging. However, despite resistance, creating an inclusive culture of belonging at work remains just as important.

Designed to help senior practitioners understand the factors fuelling DEI resistance, Belonging at Work offers strategies for reframing the narrative to address concerns, bridge divides and counter misinformation. Full of advice on how to engage sceptics, build resilience, navigate difficult conversations and maintain momentum in the face of fatigue and opposition, this book also provides essential guidance on how to embed DEI into organizational DNA. With practical approaches for integrating DEI across the employee lifecycle form hiring through to leadership development, this is a practical roadmap for building a culture of belonging in your organization. 

There is also advice on how to ensure alignment between DEI strategies and broader business objectives as well as how to design DEI programs that are sustainable over the long term. This book also provides expert coverage of how to leverage data and technology to measure what matters in diversity and inclusion activity, how to identify gaps and how to navigate intersectionality and individuality at work. Full of real-world examples from companies including Adidas, Reebok, The Telegraph and the Royal Pharmaceutical Society and written by a leading voice in the DEI community, this is an essential book for all business leaders, senior HR professionals and DEI experts.

Navigating DEI Challenges and Embedding Inclusion in your Organization

Belonging at Work

'Fight Less, Win More is a massively useful book for just about anyone who has to deal with the desires, foibles, and idiosyncrasies of other human beings.' - Daniel Pink, #1 New York Times bestselling author of To Sell Is Human, Drive, and The Power of Regret Your handbook for mastering the negotiating skills in the multimillion-copy bestseller Never Split the Difference. You're in a negotiation right now. In fact, you've been negotiating all day. That email to your boss? Negotiation. That conversation with your teenager? Negotiation. That interaction with the barista who made your morning coffee? Negotiation too. Most people don't realise they're negotiating until it's too late - until they've already lost ground, damaged relationships, or walked away empty-handed. But what if you could transform every interaction into an opportunity to get what you want while making others feel valued? In this groundbreaking follow-up to the global bestseller Never Split the Difference, negotiation experts Jonathan B. Smith and Derek Gaunt reveal the missing piece that's been holding you back: a practical handbook for applying Tactical Empathy - the ability to understand and influence people at a level they don't even realise - to every sensitive conversation in your life. Discover how to: <ul><li>Begin disarming defences by making your counterpart feel genuinely understood.</li><li>Acquire critical information by mastering the 5 Levels of Listening that uncover hidden motivations</li><li>Spot game-changing 'Black Swans' that swing seemingly impossible negotiations to your advantage</li><li>Defuse tension and navigate high-pressure situations with confidence using the Core Four skills</li><li>Get more of what you want without burning bridges or compromising your integrity</li></ul> Forged in high-stakes hostage crises and refined in thousands of business negotiations, these field-tested techniques aren't based on academic theory - they're proven methods that work when the pressure is on. This book isn't about tricks or manipulative tactics or winning at all costs. It's about a fundamental shift in how you approach human interaction: It's not about you - it's about them. When you master this mindset and the practical skills that flow from it, you'll transform not just your negotiations but your entire life. You'll resolve conflicts faster, build stronger relationships, and achieve outcomes you never thought possible. Inside you'll find: <ul><li>Real-world case studies showing how these skills work in everyday situations</li><li>Step-by-step guidance for implementing each technique</li><li>Low-stakes practice exercises to build your confidence</li><li>Actionable strategies for identifying and overcoming common negotiation traps</li></ul> Stop leaving money on the table. Stop enduring unnecessary conflict. Stop accepting less than you deserve. This isn't just another business book-it's the missing manual for every negotiation in your life. Get your copy of Fight Less, Win More today and start turning every conversation into a path to success.

How Master Negotiators Influence Hearts, Minds, And Deals

Fight Less, Win More

This book—the first to treat workplace culture like a garden instead of a construction project—offers the proven framework that transforms toxic environments into thriving ecosystems where all talent flourishes. Organizations fail when they treat culture like a construction project. But they thrive when they treat it like a garden, cultivating conditions for growth rather than engineering behavior through rigid blueprints. Award-winning consultant Abi Adamson introduces the SERN framework—Soil, Exposure, Roots, Nourishment—to guide leaders toward sustainable cultural transformation. Through compelling stories from her work redesigning cultures at Spotify, Sony Music, and the Gates Foundation, Adamson shows how to make the following positive changes: <ul><li>Detoxify organizational foundations</li><li>Ensure that diverse perspectives get real influence</li><li>Create authentic belonging</li><li>Distribute resources equitably</li></ul> Organizations using this approach report dramatic improvements in psychological safety, authentic engagement, and the ability to retain diverse talent pools. Unlike traditional culture initiatives focused on compliance and conformity, this framework helps leaders identify toxic environmental conditions, move beyond demographic headcounts to actual inclusion, enable people to contribute authentically, and recognize that equal treatment in unequal systems produces unequal outcomes. Set during a pivotal moment when workplace culture programs are being dismantled or reimagined, this practical guide offers leaders a sustainable alternative—treating culture as a living ecosystem that requires ongoing cultivation rather than a one-time structural fix.

This book, the first to treat workplace culture like a garden instead of a construction project, offers a proven framework that transforms toxic environments into thriving ecosystems where all talent flourishes. Organizations fail when they treat culture like a construction project. They thrive when they treat it like a garden, cultivating conditions for growth rather than engineering behavior through rigid blueprints. Award-winning consultant Abi Adamson introduces the SERN™ framework (Soil, Exposure, Roots, Nutrients) to guide sustainable cultural transformation. Drawing from her experience working with international clients, including Spotify, Sony Music, and Match Group, Abi shows how to do the following: <ul><li>Identify and detoxify the soil poisoning organizational foundations</li><li>Expose who's hoarding the light while others wither in shadows</li><li>Strengthen the root networks where real culture actually lives</li><li>Distribute the nutrients people actually need to thrive (hint: it's not pizza Fridays)</li></ul> Unlike traditional culture initiatives, focused on compliance and conformity, this framework reveals why expensive transformation efforts keep failing and how to spot "nutrient vampires" draining your best people. For C-suite leaders, executives, people managers, and anyone who has ever felt invisible at work, this guide offers a sustainable alternative: treating culture as a living ecosystem requiring ongoing cultivation, not a one-time fix. Because as Abi says, "We bloom together or we wilt alone."™

Nurturing Workplaces Where People Grow

Culture Blooming

Drawing on powerful stories from intersectional voices, this book delivers practical frameworks for business leaders, executives, and changemakers to navigate backlash, dismantle outdated paradigms, and embed diversity, equity, and inclusion (DEI) into the strategic heart of their organisations.It features contributions from respected Australian leaders and advocates including Marie Coleman AO, Tracey Spicer AM, Dean Barton-Smith AM, Catherine Fox AM, Marina Go AM, and Paul Klein whose expertise and lived experience brings depth to the worldwide DEI mission. Through its focus on intersectionality and First Nations perspectives, including a co-authored, self-determined chapter from Professor Nareen Young, Professor Jane O'Leary, and Josh Gilbert from the Centre for Indigenous People and Work, this book stands firmly apart from its competition. Designed for an audience of progressive leaders seeking to drive change, Rise Up: A Guide to Leading with Inclusion provides tools, case studies, and the RISE model to help leaders:Resist silence and regression.Invest in strategy, culture, and communication.Strengthen DEI with metrics and accountability.Elicit a call to action that galvanises teams and communities.Grounded in legal expertise and lived experience, this book transforms DEI from a compliance checkbox to a source of inspiration and sustainable advantage.

A Guide to Leading with Inclusion

Rise Up

Expert guidance for navigating the difficult new issues around free speech rights in higher education &nbsp; In their earlier book, Free Speech on Campus, Erwin Chemerinsky and Howard Gillman argued that colleges and universities should permit the expression of the widest possible range of views. Nearly ten tumultuous years later, many issues have arisen that this simple principle does not adequately address. To what extent must an institution provide expensive security for extremely controversial speakers? Should colleges and universities defend faculty, students, or administrators who find themselves the victims of social media firestorms? How should they handle the expression of controversial views or the use of offensive language in classrooms? May academic departments or other administrative units—or an entire school—take positions on controversial political issues? What rules should exist around campus protests or disruptive activities? How should we assess government efforts to control faculty speech or curricular choices? In Campus Speech and Academic Freedom, two law professors and university administrators who have confronted these questions for years draw on their extensive real-world experience to help campus leaders, campus communities, government officials, and the public better understand and address the contentious issues surrounding campus speech.

A Guide for Difficult Times

Campus Speech and Academic Freedom

Wise Up!

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