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Oxana Zeitler

Wer spricht, wenn KI spricht?

CEO-Kommunikation, Führung und Verantwortung im Zeitalter der KI

Einführung in Facilitation, der Kunst, Gruppenprozesse zu begleiten 
 
 Wenn Menschen zusammenkommen, um Ideen oder Lösungen zu finden, vielleicht Pläne für die Zukunft zu schmieden, gibt es stets zwei Ebenen des Geschehens: Inhalt und Prozess. Zum Inhalt gehören alle im Prozess eingebrachten Ideen, Wissen, Vorschläge, Pläne, Sachthemen, also das Was. Mit dem Prozess ist dagegen die Art und Weise gemeint, wie die Beteiligten kommunizieren, Probleme lösen und Entscheidungen treffen. Folgende Fragen spielen dabei eine Rolle: Nach welcher Methodik und Reihenfolge wird vorgegangen? Wer spricht und wie lange? Wer bezieht sich wie auf wen? Wie werden Erkenntnisse in der Gruppe unterstützt und wie Entscheidungen getroffen? 
 
 Wir Menschen sind nicht wirklich in der Lage, Inhalt und Prozess simultan im Blick zu behalten (auch wenn wir das gern täten!). Meist tendieren wir dazu, ausgewählte Themen zu fokussieren. Genau das macht es aber fast unmöglich, offen zu sein für andere Perspektiven oder neue und ungewöhnliche Ideen. 
 
 Genau dies ist die Aufgabe der Facilitatorin, hier setzt Facilitation an. Facilitatoren sind fuür den Prozess, alle anderen für die Inhalte zuständig. Hört sich leicht an. Doch: Gute Begleitung ist einfach, aber nicht leicht! 
 
 Die Autorin Jutta Weimar ist Certified Professional Facilitator und Inhaberin der Facilitation Academy in Berlin. Sie gehört zu den wichtigen und bekannten Stimmen der Facilitation-Szene. 
 
 Für Organisationsentwickler, Moderatorinnen, Trainer, Coaches und Führungskräfte.

Einführung in Facilitation, der Kunst, Gruppenprozesse zu begleiten 
 Wenn Menschen zusammenkommen, um Ideen oder Lösungen zu finden, vielleicht Pläne für die Zukunft zu schmieden, gibt es stets zwei Ebenen des Geschehens: Inhalt und Prozess. Zum Inhalt gehören alle im Prozess eingebrachten Ideen, Wissen, Vorschläge, Pläne, Sachthemen, also das Was. Mit dem Prozess ist dagegen die Art und Weise gemeint, wie die Beteiligten kommunizieren, Probleme lösen und Entscheidungen treffen. Folgende Fragen spielen dabei eine Rolle: Nach welcher Methodik und Reihenfolge wird vorgegangen? Wer spricht und wie lange? Wer bezieht sich wie auf wen? Wie werden Erkenntnisse in der Gruppe unterstützt und wie Entscheidungen getroffen? 

 
 Wir Menschen sind nicht wirklich in der Lage, Inhalt und Prozess simultan im Blick zu behalten (auch wenn wir das gern täten!). Meist tendieren wir dazu, ausgewählte Themen zu fokussieren. Genau das macht es aber fast unmöglich, offen zu sein für andere Perspektiven oder neue und ungewöhnliche Ideen. 

 
 Genau dies ist die Aufgabe der Facilitatorin, hier setzt Facilitation an. Facilitatoren sind fuür den Prozess, alle anderen für die Inhalte zuständig. Hört sich leicht an. Doch: Gute Begleitung ist einfach, aber nicht leicht! 

 
 Die Autorin Jutta Weimar ist Certified Professional Facilitator und Inhaberin der Facilitation Academy in Berlin. Sie gehört zu den wichtigen und bekannten Stimmen der Facilitation-Szene. 

 
 Für Organisationsentwickler, Moderatorinnen, Trainer, Coaches und Führungskräfte.

Wie Facilitation kollektive Intelligenz und gemeinsames Handeln ermöglicht

Der Raum zwischen uns

Turn your difference into a repeatable advantage for leading change The Room Needs You: Let Your Difference Drive Change-The Connect, Trust, Grow Method presents a field-tested method for driving transformation when you are not the expert in the room. Jennifer Langton, the NFL's former Senior Vice President of Player Health and Innovation, came to player safety out of finance-no medical, scientific, or engineering training-and led a decade of work that took the league from the era of League of Denial to record-low injuries. She distills that experience into the Connect, Trust, Grow (CTG) Method: a three-move sequence for connecting the experts, earning trust with evidence no one can dispute, and growing a win into a standard that holds after you leave. The Room Needs You follows the work in the order it happened-learning first to react to injury, then to prevent it, then to predict it-from a partnership with GE and the Department of Defense to the AI-powered Digital Athlete built with AWS, which now predicts injury risk for every player in the league. Underneath it runs the story of the girl on the boys' lacrosse team, the athlete who lost her mother and her knee in the same year and turned both into fuel, and the finance executive who asked her way into a role that did not exist-because the method works on you before it works on the room. Readers will also find: <ul> <li>A three-move sequence-Connect, Trust, Grow-run first on yourself, starting with what you are good at and what fuels you, then on the room, with the questions to answer at each move</li> <li>The Langton Roadmap: a one-page method for making the case for the role that should exist, inside the organization you are already in</li> <li>A clear distinction between the Expert Path, which delivers the science, and the Human Path, which delivers adoption-and why the human path matters more as technology gets more capable</li> <li>Practical guidance on reaching the people who have to adopt your work, setting an evidence standard, and turning a success into a standard that runs without you</li> <li>Real-world lessons from one of sports' most visible transformations, including the NFL-AWS partnership and the day Langton stopped the room The Room Needs You serves leaders, change agents, and anyone building with data or AI who has to move experts, skeptics, and institutions they do not control. It speaks just as directly to anyone at a turning point-a career pivot, a step into leadership, the chance to grow into something larger-and to the athlete leaving the game, the person coming back from an injury or a loss, the student choosing a path: anyone asking what am I good at now, because the method begins with that question. Langton's method equips anyone who has felt out of place in a room to make their difference the reason they belong there.</li> </ul>

Let Your Difference Drive Change -- the Connect, Trust, Grow Method

The Room Needs You

Modern leaders face intense pressure to move fast and look decisive, often resorting to rapid restructuring and sudden pivots to signal strength. But this obsession with speed is a trap. It forces executives to rely on past assumptions rather than actual observation, turning experience into hasty judgment. When you act on incomplete fragments - like anecdotal evidence or surface-level dashboards -&nbsp; you inadvertently trigger a cycle of temporary fixes, organizational fatigue and strategic drift. This concise book introduces a critical discipline for the modern era: pausing to see an organization clearly before attempting to change it. Moving beyond abstract theory, Clarity Before Change provides executives with practical tools-like the "Organization Twin"-to map capabilities without bias and replace organizational blame with productive curiosity. Far from preaching hesitation, this research-backed guide delivers a blueprint for precise, intelligent transformation, showing that the ultimate competitive advantage is strategic composure under complexity.

Why leaders must see clearly before they act

Clarity before Change

11 Cheatcodes to Unlock the Life You Want

What’s Stopping You?

A collection of eye-opening natural experiments, showing how economists uncover cause-and-effect relationships and reveal insights about our world. Does having a daughter change how a congressperson votes? How did a nineteenth-century doctor help discover germs? Is it better to go first or second in a penalty shootout? Why don’t diplomats pay their parking tickets? Do leaders really matter? These are all questions economists ask. Some of these questions are serious, others less consequential. But all are interesting—and can be answered by way of the natural experiment. A natural experiment is an event in the real world that neatly divides people into a treatment and control group—and it is one of the greatest tools in the economist’s toolkit. In Daughters, Diplomats, and Death, Patrick Gourley discusses why and how economists have leveraged this powerful method to answer questions that were long thought unanswerable. In the vein of Freakonomics, Nudge, and The Tipping Point, the book takes the reader on a lively and engaging tour of some of the most fascinating natural experiments, explaining how they work, how they help social scientists answer questions, and what conclusions they reached. The experiments illuminate a wide range of timely issues in health, education, reproductive issues, and the environment, lending rich and much-needed nuance to the complex debates that shape today’s headlines.

A collection of eye-opening natural experiments, showing how economists uncover cause-and-effect relationships and reveal insights about our world. Does having a daughter change how a congressperson votes? How did a nineteenth-century doctor help discover germs? Is it better to go first or second in a penalty shootout? Why don’t diplomats pay their parking tickets? Do leaders really matter? These are all questions economists ask. Some of these questions are serious, others less consequential. But all are interesting—and can be answered by way of the natural experiment. A natural experiment is an event in the real world that neatly divides people into a treatment and control group—and it is one of the greatest tools in the economist’s toolkit. In Daughters, Diplomats, and Death, Patrick Gourley discusses why and how economists have leveraged this powerful method to answer questions that were long thought unanswerable. In the vein of Freakonomics, Nudge, and The Tipping Point, the book takes the reader on a lively and engaging tour of some of the most fascinating natural experiments, explaining how they work, how they help social scientists answer questions, and what conclusions they reached. The experiments illuminate a wide range of timely issues in health, education, reproductive issues, and the environment, lending rich and much-needed nuance to the complex debates that shape today’s headlines.

How Economists Use Natural Experiments to Decipher Our World

Daughters, Diplomats, and Death

Mastering Business Analytics

Data Analytics for Strategic Decisions explores how businesses can harness the power of data, technology, and analytics to make strategic decisions that drive growth and innovation. It provides a comprehensive guide to integrating business strategy with data-driven methodologies, offering practical tools and insights for modern organizations.Readers will gain a deep understanding of how to transform data into actionable insights, improving decision-making across marketing, finance, operations, and strategy. The book combines theoretical foundations with real-world applications, including case studies, datasets, and practical exercises. It also addresses emerging topics like AI, predictive analytics, and data governance, ensuring readers are equipped with cutting-edge knowledge and skills.This book is designed for undergraduate and master's students in Business Administration, Business Analytics, and Digital Transformation, as well as professionals seeking to enhance their data-driven decision-making capabilities. It is ideal for courses in Business Analytics, Data Analytics for Business, Business Intelligence, and Digital Transformation.The book includes supplementary materials such as datasets for practical exercises, case studies, and discussion questions, making it suitable for both classroom and online learning environments.

Fundamentals of Business Technology and AI Integration

Data Analytics for Strategic Decisions

For American workers, the social contract is broken. This book gives a firsthand view of where the breaks occurred, and a prescription for rebuilding it to give workers their due. With AI making the decisions and CEOs and moguls making the money, sometimes it seems that most workers today might as well be drones. If not for a long string of missed opportunities over the last 50 years, it might have been different. In Roads Not Taken, Thomas Kochan reviews the turning points where the social contract fractured and broke, reducing workers’ voices as well as their compensation, benefits, and status. And in the lessons learned from these historical examples, he identifies the foundation for building a new labor relations system that ensures workers will share in the benefits from AI and puts America on course for an innovative and durable social contract at work. As a longtime advisor to government, labor, and management leaders, Kochan offers an eyewitness perspective on the mounting mistakes made in America’s labor relations system beginning, roughly, with Ronald Reagan’s firing of striking air traffic controllers in 1981. His book makes a strong case for new strategies on the part of labor unions and other worker advocacy groups, business, and government—strategies not wedded to the legacy labor law and practice that have failed American workers for so long. Recasting the social contract on this basis, Kochan insists, is key to rebuilding our democracy and its institutions after the damage wrought in recent years.

For American workers, the social contract is broken. This book gives a firsthand view of where the breaks occurred, and a prescription for rebuilding it to give workers their due. With AI making the decisions and CEOs and moguls making the money, sometimes it seems that most workers today might as well be drones. If not for a long string of missed opportunities over the last 50 years, it might have been different. In Roads Not Taken, Thomas Kochan reviews the turning points where the social contract fractured and broke, reducing workers’ voices as well as their compensation, benefits, and status. And in the lessons learned from these historical examples, he identifies the foundation for building a new labor relations system that ensures workers will share in the benefits from AI and puts America on course for an innovative and durable social contract at work. As a longtime advisor to government, labor, and management leaders, Kochan offers an eyewitness perspective on the mounting mistakes made in America’s labor relations system beginning, roughly, with Ronald Reagan’s firing of striking air traffic controllers in 1981. His book makes a strong case for new strategies on the part of labor unions and other worker advocacy groups, business, and government—strategies not wedded to the legacy labor law and practice that have failed American workers for so long. Recasting the social contract on this basis, Kochan insists, is key to rebuilding our democracy and its institutions after the damage wrought in recent years.

Lessons for Building a New Social Contract at Work

Roads Not Taken

The MIT Press Essential Knowledge series

A clear, nontechnical guide to why cryptocurrency exists, how it reshapes trust and money, and why it matters beyond speculation. How do we build trust in a digital world where institutions, platforms, and intermediaries increasingly mediate money, identity, and ownership? In Cryptocurrency and Blockchain, Marco Di Maggio offers an essential guide to cryptocurrencies and blockchains—two of the most misunderstood technological and economic transformations of the digital age. Rather than focusing on price charts, hype cycles, or programming details, Di Maggio explains why these technologies exist, what problems they attempt to solve, and why they matter for people who are not crypto insiders. Using plain language, analogies, and real-world examples, the book explains how cryptocurrencies reshape core concepts of money, property, markets, and governance. The author explores topics such as how and why Bitcoin is used as a financial fallback, what stablecoins are and how they have become critical infrastructure for global payments, and how NFTs introduced a new notion of ownership and identity on the internet. Written for curious readers, journalists, students, policymakers, and professionals, Cryptocurrency provides a conceptual framework for understanding crypto as infrastructure, not ideology—helping readers see past the noise to grasp the deeper forces reshaping money, trust, and coordination in the digital economy.

A clear, nontechnical guide to why cryptocurrency exists, how it reshapes trust and money, and why it matters beyond speculation. How do we build trust in a digital world where institutions, platforms, and intermediaries increasingly mediate money, identity, and ownership? In Cryptocurrency and Blockchain, Marco Di Maggio offers an essential guide to cryptocurrencies and blockchains—two of the most misunderstood technological and economic transformations of the digital age. Rather than focusing on price charts, hype cycles, or programming details, Di Maggio explains why these technologies exist, what problems they attempt to solve, and why they matter for people who are not crypto insiders. Using plain language, analogies, and real-world examples, the book explains how cryptocurrencies reshape core concepts of money, property, markets, and governance. The author explores topics such as how and why Bitcoin is used as a financial fallback, what stablecoins are and how they have become critical infrastructure for global payments, and how NFTs introduced a new notion of ownership and identity on the internet. Written for curious readers, journalists, students, policymakers, and professionals, Cryptocurrency provides a conceptual framework for understanding crypto as infrastructure, not ideology—helping readers see past the noise to grasp the deeper forces reshaping money, trust, and coordination in the digital economy.

Cryptocurrency and Blockchain

Exposes the anatomy of organizational harm and how to save institutions from toxic culture While we often read about corporate scandals, we are left wondering: why do organizations keep causing harm?​​​​​​​ Benjamin van Rooij and Nicholas Lord argue that to truly understand and address the impacts of dysfunctional organizations we must look beyond the senior executives and/or leaders and understand the deeper problems in the organization itself. To do so, Toxic uses dozens of in-depth case studies to connect the dots between various scandals and illustrate the deeper toxic patterns within organizations that lead to them. Each chapter recounts compelling stories of individuals caught within these toxic systems and addresses urgent societal challenges such as environmental degradation, the opioid epidemic, the harms of social media, and police abuse. Stories include: <ul><li>Boeing focusing so much on its day-to-day share price that it lost sight of ensuring the long-term safety of its 737 MAX airplanes.</li><li>Volkswagen experimenting with monkeys locked in cages breathing exhaust fumes in a desperate attempt to deny the harm of its “clean diesel” engines.</li><li>How the Oakland Police Department taught its rookies to engage in racist and abusive policing practices, resisting decades-long attempts to reform the department.</li></ul> Revealing, accessible, and engaging, Toxic, breaks down the core characteristics of toxic organizations and shows readers how to recognize and address toxicity in their everyday lives.

Exposes the anatomy of organizational harm and how to save institutions from toxic cultures While we often read about the scandals organizations cause, we are often left wondering: why do organizations keep causing harm? Benjamin van Rooij and Nicholas Lord argue that to truly understand and address the impacts of dysfunctional workplaces we must understand the economic, social, and governmental contexts. To do so, Toxic uses dozens of in-depth case studies to connect the dots between various scandals and illustrate the deeper toxic patterns within organizations that lead to them. Each chapter recounts compelling stories of individuals caught within these toxic systems and addresses urgent societal challenges such as climate change, structural abuse, and the failures of both private and public institutions. Stories include: <ul><li>The role the US Federal Aviation Authority played in Boeing’s failure to ensure the safety of its 737 MAX airplanes</li><li>Volkswagen executives installing emission cheating software in 11 million vehicles</li><li>How Monsanto suppressed critical scientific evidence of the harmful nature of some of its most important products.</li></ul> Accessible, engaging, and full of insight, Toxic, breaks down the core characteristics of toxic organizations and equips readers with tools to unearth and prevent toxicity.

How Organizations Go Bad

Toxic

Start-Up Confessions is the hilarious and unashamedly frank story of the founding and funding of one of the UK's most successful start-ups. Opening up about both ambition and frequent failure, co-founder and serial entrepreneur Gauthier van Malderen argues that progress in start-ups is in moving from one failure to the next as fast and as cheaply as possible 'learning fast enough not to repeat the truly expensive mistakes'. But this story of a company's growth is also an accessible and practical guide to founding and running your own business. It offers essential advice on fundraising and pitching to investors and hiring key staff, shows how to manage status, salaries and expectations as you move from a few people in a room to a thriving business. And it shows you how to scale the structure, how to work with the board and how to establish a thriving company culture without losing your soul.

A Founder's Guide to Getting It Wrong (and Sometimes Right)

Start-Up Confessions

What nobody tells you about power, money, and winning in business There is a moment most executives recognize but rarely talk about. You're sitting in a meeting where the language is polite, the slide deck is professional, and everyone in the room knows someone is about to get destroyed. The budget. The team. The product. The career. They call it a strategic review. What it actually is? A knife fight with better lighting. Business isn't fair. Meritocracy is largely a fiction. The people who talk like sages are usually improvising behind the scenes, and the gap between the official version of how companies work and what actually happens inside them is exactly where careers are built-or quietly ended. The Trick Is Not Minding That It Hurts is the book that lives in that gap. It is a blunt, unsentimental field guide to how the system actually works and how to survive it without losing your sanity. After two decades inside the world's most competitive environments-including senior leadership roles at Facebook, Alibaba, and Expedia, followed by years in the private equity trenches-Lee McCabe has seen how power is built, how decisions are really made, and why the "official story" is often the most dangerous one to believe. If you are ready to stop being naive and start navigating the real world of business, this is your guide.

What Nobody Tells You About Power, Money, and Winning in Business

The Trick Is Not Minding That It Hurts

Palgrave Studies in Family Business Heterogeneity

This book explores the emotional dimensions of family businesses, offering a thorough and critical analysis of the latest research and practice. Through an in-depth qualitative study, the author examines the emotional dynamics and cultural nuances that influence firm governance, their evolution over time, and the role they play at the individual, interpersonal, group and business levels. She introduces a roadmap for sustaining &nbsp;family businesses by effectively addressing emotional dynamics. Based on data from multiple family business stakeholders across Europe, Asia, and North and Latin America, this insightful work offers a balance treatment of emotions that will appeal to researchers in family business entrepreneurship, strategy, and psychology.

Perspectives, Archetypes, and Drivers

Unveiling Emotion in Heterogeneous Family Enterprises, Volume 1

Wer spricht, wenn KI spricht?

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