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From Design to Business Strategy

The Complete Guide to Elevator Remodeling

A simple, practical approach to creating and delivering presentations-skills every business leader needs. Many people, even senior business leaders, don't know how to create persuasive and engaging presentations, even though it's critical for business success. Clinical professor of marketing Tim Calkins has been creating and delivering business presentations for more than thirty years, and in What's the Story? he gives you the insights, tools, and tips you need to enhance your presentation skills. Delivering an effective presentation is not just about showing up and stating all your facts. By the time your audience is in the room, you should be so well prepared that the most junior member of your team can give the presentation successfully. Calkins reveals the key steps to making an outstanding business presentation: <ul> <li>Creating a brief</li> <li>Finding the story</li> <li>Crafting effective slides</li> <li>Pre-selling the presentation</li> <li>Setting the stage</li> <li>Delivering with confidence</li> <li>Following up</li> </ul> Few things are as important as your ability to communicate information and make recommendations, and an outstanding business presentation is one of the best examples of this. If you have ever struggled with a presentation, What's the Story? is the reference you've been waiting for-the long-awaited guide many have urged Tim Calkins to write and your key to business success.

How to Create and Deliver Winning Business Presentations

What's the Story?

The Hands-On Guide to Evaluating, Choosing, and Launching Your Franchise

The Franchise Toolbox

Half your newsfeed says you're hopelessly behind on AI. The other half says it's a sham. Both are engineered to make you click - and both lead to the same place: paralysis. Because what passes for AI expertise right now is mostly a temporary information advantage masquerading as expertise. *Fair Game* is the way out. Rob Collie knows that paralysis firsthand. As CEO of a data consulting firm, he watched AI threaten to upend the very business he'd spent a decade building. When fear finally drove him to dig in, what he discovered was unexpected: AI success isn't really about AI. It's about data - and the software around it. Problems he's been solving for thirty years. This book is the distillation of what Collie and his team learned building real AI solutions for real businesses - not theorizing from a stage. *Fair Game* walks you through how AI systems actually work, not at the PhD level, and not at the hand-wavy keynote level, but at the Goldilocks level where real decisions get made. You'll learn: - A five-part recipe for AI success you can apply to any project - Why successful AI is always custom AI - and why "custom" is less scary than it sounds - How to evaluate any AI proposal, hire the right team, and know when you're being sold snake oil You'll understand everything from how LLMs actually work to why your proprietary business knowledge is the one thing AI can't get on its own - all without jargon and using analogies you'll actually remember. Each chapter ends with a practical cheatsheet you can bring to your next meeting. By the time you've finished, the five-part recipe won't feel like a framework. It'll feel like common sense. You don't need to become an engineer. You need to become an architect - someone who knows what to build, what to demand, and what to call BS on. Because AI isn't out of reach. It's fair game.

Customizing AI to Your Business Is Easier Than You Think

Fair Game

You know good leadership when you feel it: steady, known, safe. You've felt it in the people who remember the small things, who show up even when it's inconvenient, who lead with their presence, not just their plans. Watch what happens in a room when these leaders walk in. Something no business book records. This is the kind of leadership of presence that author Michele Dietz traces in the habits of these nuns who have led hospitals, organizations, and shelters, revealing leadership and not just a framework, but to a life rhythm.

Lead Like a Sister: The Nine Habits of Sustainable Leadersship

Young Voices and Decent Work in Australia, Japan and the United Kingdom

The Future of Work and Care

The proven way to respond to high-conflict healthcare situations—without making them worse. BIFF for Healthcare delivers a practical, evidence-based approach to one of the most pressing challenges in modern healthcare: managing emotionally charged, high-conflict communication without escalating risk, burnout, or complaints.Adapted from Bill Eddy’s internationally recognized BIFF Response®&nbsp;Method (Brief, Informative, Friendly, Firm), this book translates a proven conflict-communication framework into real-world healthcare settings. Readers learn how to respond effectively to demanding patients, distressed families, high-conflict colleagues, and disruptive physicians—while maintaining professionalism, boundaries, and patient safety.Designed for time-pressured clinical environments, BIFF techniques can be learned quickly and applied in minutes during daily practice, including emails, documentation, and face-to-face interactions. The approach reduces escalation, strengthens trust, and supports clearer communication under stress—key factors in improving patient experience and protecting staff well-being.Written for a broad professional audience, BIFF for Healthcare is relevant to physicians, nurses, administrators, HR professionals, risk managers, and patient-relations teams. As the fifth volume in the established BIFF Conflict Communication Series, it builds on a model already adopted by organizations worldwide.Ideal for onboarding, continuing education, and professional development programs, this book offers healthcare organizations a practical tool for safer communication, stronger teams, and more resilient care delivery.

A Practical Guide to Managing High-Conflict Communication and Creating Calm in Healthcare Settings

Biff for Healthcare

Drama in the workplace is natural, toxic, and optional. Most teams don’t fail because they lack drive or expertise. They break down under the slow grind of drama. Not the explosive kind, but the everyday, compounding frictions that everyone feels and no one names: meetings that go nowhere, issues that never get resolved, and tensions that sap energy and engagement. This “drama tax” erodes trust, stalls decisions, and diminishes performance, often right when the business stakes are highest. No Drama Teams is an intensely actionable guide to recovering this lost momentum. Told through the unfolding story of a real team under enormous pressure, the book shows scene-by-scene how drama is created and how it can be dismantled in real time. Along the way, renowned leadership coaches Diana Chapman and Jim Dethmer share their proven drama-busting tools, like recognizing when you're stuck on the drama triangle, “teaching the class” to end repeating problems, and making clean agreements that people actually keep. Part narrative, part guidebook, the book culminates in a six-month plan that anyone in any industry can use to replace blame with ownership, avoidance with candor, and drag with traction. Every team is paying for drama, whether they see it or not. No Drama Teams will show you how to cut the cost so you can get the full return on your time, energy, and talent.

Drama in the workplace is natural, toxic, and optional. Most teams don’t fail because they lack drive or expertise. They break down under the slow grind of drama. Not the explosive kind, but the everyday, compounding frictions that everyone feels and no one names: meetings that go nowhere, issues that never get resolved, and tensions that sap energy and engagement. This “drama tax” erodes trust, stalls decisions, and diminishes performance, often right when the business stakes are highest. No Drama Teams is an intensely actionable guide to recovering this lost momentum. Told through the unfolding story of a real team under enormous pressure, the book shows scene-by-scene how drama is created and how it can be dismantled in real time. Along the way, renowned leadership coaches Diana Chapman and Jim Dethmer share their proven drama-busting tools, like recognizing when you're stuck on the drama triangle, “teaching the class” to end repeating problems, and making clean agreements that people actually keep. Part narrative, part guidebook, the book culminates in a six-month plan that anyone in any industry can use to replace blame with ownership, avoidance with candor, and drag with traction. Every team is paying for drama, whether they see it or not. No Drama Teams will show you how to cut the cost so you can get the full return on your time, energy, and talent.

No Drama Teams

The Science of Speaking Up, Taking Risks, and Building a High-Performing Team

The Last 8%

NomosExaminatorium

Längst zählt das Europarecht in seinen Grundzügen über das Wahlfach hinaus zum festen Kanon des Prüfungsstoffs im ersten und zweiten Staatsexamen. Angesichts der Fülle des Primär- und Sekundärrechts sowie der großen Zahl grundlegender Entscheidungen des EuGH fällt es den Studenten allerdings schwer, den für ein erfolgreiches Examen erforderlichen Stoff zu identifizieren.
Hier bietet das Examinatorium von Professor Sebastian Heselhaus die nötige Orientierung. Klar gegliedert wird der für Klausur und mündliche Prüfung relevante Pflichtstoff in 17 Kapiteln aufbereitet, von der Entstehungsgeschichte der Gemeinschaft über das Institutionengefüge bis hin zu den Grundfreiheiten und der Wirtschaftsverfassung. Jedes Kapitel gliedert sich in drei Teile:
¿ ein Repetitorium, in dem die materiellen Grundlagen des jeweiligen Themas übersichtsartig dargestellt werden
¿ eine Rechtsprechungsübersicht, in der die grundlegenden Entscheidungen des EuGH mit Sachverhalt und Lösung referiert und kommentiert werden
¿ einen Ausblick auf aktuelle Fragestellungen und Themen

Das Buch richtet sich an Examenskanditat:innen im Ersten und Zweiten Staatsexamen.

Längst zählt das Europarecht in seinen Grundzügen über das Wahlfach hinaus zum festen Kanon des Prüfungsstoffs im ersten und zweiten Staatsexamen. Angesichts der Fülle des Primär- und Sekundärrechts sowie der großen Zahl grundlegender Entscheidungen des EuGH fällt es den Studenten allerdings schwer, den für ein erfolgreiches Examen erforderlichen Stoff zu identifizieren.
Hier bietet das Examinatorium von Professor Sebastian Heselhaus die nötige Orientierung. Klar gegliedert wird der für Klausur und mündliche Prüfung relevante Pflichtstoff in 17 Kapiteln aufbereitet, von der Entstehungsgeschichte der Gemeinschaft über das Institutionengefüge bis hin zu den Grundfreiheiten und der Wirtschaftsverfassung. Jedes Kapitel gliedert sich in drei Teile:
• ein Repetitorium, in dem die materiellen Grundlagen des jeweiligen Themas übersichtsartig dargestellt werden
• eine Rechtsprechungsübersicht, in der die grundlegenden Entscheidungen des EuGH mit Sachverhalt und Lösung referiert und kommentiert werden
• einen Ausblick auf aktuelle Fragestellungen und Themen

Das Buch richtet sich an Examenskandidaten im Ersten und Zweiten Staatsexamen.

Examinatorium Europarecht

«Finanzbuchhaltung 4» behandelt die Themen Geldflussrechnung, Planungsrechnung, Konzernrechnung, Analyse der Abschlussrechnungen (Bilanz, Erfolgsrechnung, Geldflussrechnung und Anhang) und Investitionsrechnung.
Es behandelt ergänzende Bereiche der Finanzbuchhaltung und eignet sich sowohl für den Einsatz im Unterricht wie für das Selbststudium. Es dient nicht nur Studierenden, sondern auch Praktikern, die das Rechnungswesen als notwendiges Instrument der Planung, der Kontrolle und der Unternehmensführung sehen. Das Lehrmittel setzt Kenntnisse der doppelten Buchhaltung voraus.
Das Bundle beinhaltet nebst den beiden Bänden Theorie &amp; Aufgaben und Lösungen einen Lizenzschlüssel für die digitale Ausgabe.

«Finanzbuchhaltung» eignet sich für Studierende an Universitäten und Fachhochschulen und zur Vorbereitung auf höhere Fachprüfungen sowie für Personen aus der Wirtschaftspraxis.

Bundle: Theorie, Aufgaben und Lösungen inkl. PDFs

Finanzbuchhaltung 4 – Ergänzende Bereiche der Finanzbuchhaltung, Bundle

Lead with Structure, Move with Freedom, and Thrive Through Change

The Leadership Dance

Visiting Friends and Relatives Travel

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