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Dillon K: Traction

Traction

Turn Hospitality Into Your Business's SuperpowerIn The Hospitality Advantage, Bruce Craul shows you how genuine hospitality is more than just a "nice to have"--it's a game-changing business strategy. Drawing on over four decades of experience in the hospitality industry, Craul reveals how treating customers and employees like guests can skyrocket loyalty, improve employee satisfaction, and ultimately drive business growth.This isn't about customer service--it's about creating a culture where people feel truly valued. Whether you lead a small startup or a multi-national brand, you'll learn how to make every interaction count, from first impressions to long-term relationships. Craul provides real-world examples and proven strategies that anyone can implement, regardless of industry, to build a business that stands out.You'll discover how to: <ul> <li>Build a culture of hospitality that drives customer retention</li> <li>Turn your team into passionate brand ambassadors</li> <li>Create unforgettable experiences that keep customers coming back</li> <li>Measure the ROI of hospitality to prove its impact on your bottom line</li> </ul>If you're tired of blending in with the competition and ready to make a lasting impression, The Hospitality Advantage shows you exactly how to create a welcoming environment that delivers real results.

Embracing the Competitive Power of Exceptional Hospitality in Every Industry

The Hospitality Advantage

From Modern Marketer to Executive Leader

The ultimate PR toolkit for businesses who want to raise their profile, get featured in the media and boost their brand's credibility, featuring insider tips and secrets from the point of view of the media professional who will receive your pitch.

Take Your Business from Invisible to Unstoppable

The PR Bootcamp

What They Are, Where They Come from and How to Identify, Integrate and Enact Them

Working with Values in Organizations

Tom Copeland is the nation’s leading expert on the business of family child care. The Family Child Care 2025 Tax Companion is a comprehensive tool that will help tax preparers understand the unique rules that affect family child care businesses. Using this resource will increase your confidence in the tax professional who prepares your return, help you identify potential errors before your taxes are filed, and ensure that your tax preparer is claiming all allowable deductions. Once you fill out the worksheets in this book, give it to your tax professional to use as a guide as your tax forms are completed. This will help you ensure your business expenses are properly deducted.

Family Child Care 2026 Tax Companion

From our careers to our politics to our personal lives, the future is unknown. And yet, our capacity to tolerate this uncertainty is in decline. How to Not Know will help you prepare for-and even appreciate-the uncertainty that surrounds us. Through gripping stories of people grappling with big problems without easy answers-from an economist trying to predict the next market crash to an island nation reckoning with the existential impact of climate change-acclaimed journalist Simone Stolzoff shows how to develop comfort with ambiguity and build tolerance for the unknown. Blending engrossing storytelling, research and practical insights, How to Not Know is an essential guide to navigating uncertainty with courage and clarity.

The Value of Uncertainty in a World that Demands Answers

How to Not Know

Every Airbnb Host's Tax Guide is a clear, practical resource for U.S. short-term rental hosts. Packed with up-to-date information, you'll learn everything you need to know about short-term rental taxes in Every Airbnb Host's Tax Guide. This book is the essential, easy-to-follow reference for U.S. short-term rental hosts to learn about how to save on taxes, maximize deductions, and stay compliant with current IRS rules. Whether you rent your property through Airbnb, Vrbo, or another platform, you want to make sure you understand all the tax rules, including the 20% pass-through deduction. Every Airbnb Host's Tax Guide tells rental hosts everything they need to know about taxes for short-term rentals, including deductions they may take, depreciation, when short-term rentals are tax-free, and how to report rental income. This new edition also has information on how short-term rental hosts can protect themselves from IRS audits, as well as strategies for deducting rental losses. It also discusses how the One Big Beautiful Bill Act (the massive tax reform law passed in 2025) affects short-term rental hosts. Take all the short-term rental deductions to which you're entitled, pay no more tax than is legally required, and stay out of trouble with the IRS. This book provides all of this information in a practical, easy-to-understand way. All short-term rental hosts in the United States can benefit from this comprehensive tax guide. Every Airbnb Host's Tax Guide is the first, and still the best, of its kind.

Every Airbnb Host's Tax Guide

Career advice that actually works from a straight-shooter recruiter Did you know the average job search takes more than five months? That’s because today’s job market is more challenging—and more confusing—than ever. How are we supposed to get hired, get paid, and get ahead in our careers? Why is everything so complicated and gatekept?&nbsp; That’s where Emily the Recruiter comes in. Using her years of experience as a recruiter and career coach, she pulls back the curtain on everything employment-related and tells you all you need to know about job hunting, networking, and not letting your boss drive you crazy. A much-needed antidote to the “gaslight, gatekeep, girlboss” ethos, this guidebook gives you the real talk you need to lock in when you clock in. You’ll learn how to: <ul><li>Optimize your résumé and LinkedIn profile</li><li>Network like a pro</li><li>Strike a healthy work-life balance</li><li>Crush job interviews and salary negotiations</li><li>Defeat impostor syndrome and communicate with confidence</li><li>Succeed in your career without making it your whole identity</li></ul> If you’re ready to work smarter, not harder, Clock In is the no-filter, no-fluff resource you need to thrive in your nine-to-five—and beyond.

No-BS Advice for Getting Ahead in Your Career (Without Losing Your Mind)

Clock In

A Guide to the Project Management Body of Knowledge (Pmbok(r) Guide) -- Eighth Edition and the Standard for Project Management (English) (Spiral-Bound)

Global Economic Prospects is a World Bank Group Flagship Report that examines global economic developments and prospects, with a special focus on emerging market and developing economies, on a semiannual basis (in January and June). Each edition includes analytical pieces on topical policy challenges faced by these economies.

Global Economic Prospects, January 2026

The Book of Real-World Negotiations offers a practical, case-based approach to mastering negotiation by drawing on real-life examples from business, government, and everyday life. Unlike books that rely on theory or hypothetical scenarios, it showcases what's truly possible through preparation, strategy, persistence, and creativity. By immersing readers in real negotiations, it helps build the knowledge and confidence needed to avoid poor deals and unlock greater value. Ideal for students, instructors, and professionals alike, this book delivers critical insights into the art of negotiation, with cases organized into domestic, international, governmental, and daily life contexts.

NEGOCIAR TRAS EL NO

Make Technology Your Most Powerful Learning AllyAs an L&amp;D professional, you are experiencing a dramatic transformation in the way employees learn, work, and grow. How do you keep up with the fast pace of change so you can serve the needs of your learners and your organization? The Learning Technology Playbook is the essential resource you need to thrive in today’s training landscape.In this step-by-step guide, renowned learning technologist Pooja Jaisingh shares how she evaluates, adopts, and integrates new technology solutions. Using real-world examples from leading companies and insights from more than 30 industry leaders, Jaisingh demonstrates how to move from exploration to full integration of new technology, while keeping ethics, privacy, and inclusivity at the forefront.The Learning Technology Playbook is packed with:
<ul>
<li>Actionable strategies to prepare your organization for the next big leaps in learning</li>
<li>Reflection prompts to enhance your understanding of key concepts</li>
<li>Practical templates, checklists, audits, and planning worksheets to help you create future-ready content for tomorrow’s workplace</li>
<li>A glossary of tech jargon for easy reference</li>
</ul>This book empowers instructional designers, trainers, and consultants to become savvy technology strategists by learning to optimize workflows, future-proof learning initiatives, and champion innovation. Whether you’re just beginning your journey or advancing as an L&amp;D leader, Jaisingh will inspire you to harness learning technology as a force for growth and organizational success—and to claim your seat at the table by leading technology adoption responsibly and purposefully.

Real-World Methods to Evaluate, Pilot, and Scale L&d Tech

The Learning Technology Playbook

Traction

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