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This book, written by an experienced moderator who has led panels of all sizes, offers a comprehensive start-to-finish guide to facilitating a panel.

Dudley K: The Moderator's Handbook

The Moderator's Handbook

A Comprehensive Guide for Facilitating Panels

David S Phung's Guide to Leadership and Innovation

Achieving Excellence

What can dealmakers learn from The Godfather? Can you use Bridget Jones' Diary as a guide to career development? And what is Breaking Bad if not the ultimate manual for side hustlers? The TV MBA explores the working styles, leadership qualities and business strategies of some of the most iconic characters in TV and film. Referencing hundreds of well-loved scenes, characters and plot lines in pop culture, the book pulls out key management, careers and leadership lessons that can be enjoyed and absorbed by everyone - from graduate trainees and CEOs, to pop culture enthusiasts and cinephiles. Tackling themes ranging from emotional intelligence, teamwork dynamics and climbing the corporate ladder to disrupting markets, crisis management, and toxic cultures, Rhymer Rigby offers a unique blend of entertainment and business wisdom. Whether it's Patrick Bateman's personal branding in American Psycho, Mulder and Scully's working relationship in The X-Files, how Professor Dumbledore deals with staff turnover at Hogwarts, or the fundamental failures of risk management in the Alien franchise, The TV MBA casts an eye over celebrated characters and scenes pulling out lessons and insights that apply to the real-world business environment.

Business lessons from popular culture

The TV MBA

Stop Looking in the Rearview Mirror. Your Windshield is Enormous.
Most people spend their lives staring at where they've been-mourning old jobs, celebrating "glory days," or using past trauma as a reason to stay stuck. But here's the hard truth: the world doesn't wait for your permission to move forward, and stagnation is a choice you're making every single day.
Choose Not to Be Left Behind is not a "feel-good" self-help book; it is a tactical manifesto for anyone who feels the world is moving too fast and is tired of playing the victim. At 77, Michael W.G. Berman is betraying his own generation's "comfort-first" mentality to give you a new operating system for a magnificent, messy life
This is your roadmap for proactive reinvention:
The Mindset Reset: Learn why your brain isn't broken-it's just running outdated software. Discover how to use neuroplasticity to fire your "Inner Critic" (who sounds suspiciously like a judgmental aunt) and turn optimism into a competitive advantage.
The Health Non-Negotiables: You can't reinvent your life from a hospital bed. Berman breaks down the simple biology of movement, food, and sleep that most "productive" people ignore until it's too late.
The Phoenix Principle: Stop treating failure like a verdict and start treating it like "expensive research". Learn the fast recovery system to rise from the ashes, brush off, and repeat until you're unbeatable.
The Re-Fired Life: Whether you're facing your second, third, or fourth act, your past job title does not define your future purpose. Learn to spend your experience like currency on a mission that actually matters.
Future-Proofing: Ditch the "I'm not a tech person" cop-out. Embrace the tools of the modern world fearlessly and curate a "tribe" of action-takers while cutting the energy vampires loose.
Nobody is coming to save you, and "ready" is a lie your brain tells you to keep you safe and stagnant. This book is your kick in the ass to stop planning to plan and start taking the messy, imperfect actions that actually change lives.
The road ahead is long. Standing still is no longer an option. It's time to choose.

Choose Not To Be Left Behind

Unmasking Safety's Myth of Individualism unveils a critical gap in current safety thinking: safety is not solely an individual responsibility, but a social outcome that entails collective action and thinking. Focusing on individual responsibility often translates into individual blame (most often called accountability) and is usually accompanied by a reluctance to recognize the psychosocial harm that leads to physical and emotional injuries. The cost of this oversimplification is that we miss the crucial role of psychological well-being and social dynamics.This book encourages us not to dismiss the importance of safety management systems, but to expose their limitations. Along with practical pointers, it advocates for a relationship-centered evolution that prioritizes human connection to break through the current status quo and reduce serious injuries and fatalities. The focus on relationship-centered leadership and the critique of an exclusively individualistic or physical focus is timely and relevant. The book challenges leaders to rethink their approach to safety, moving beyond over-reliance on individual responsibility and embracing a relationship-centered model that fosters collective action and psychological wellbeing. It provides a blueprint where leaders act as catalysts for change, guiding and supporting their teams to achieve shared safety goals. Unlike traditional approaches, this book explores the crucial role of social dynamics and relational leadership in creating truly safe workplaces. It offers specific strategies for fostering communication and building trust. Additionally, this book provides valuable insights into the role of OHS advisors from a social perspective. It explores how leaders can effectively leverage the H&amp;S function by understanding the challenges OHS professionals face in influencing organizational culture. Finally, it offers practical advice and strategies for executives and managers as well as for OHS advisors on navigating hierarchical structures and effectively drive safety improvements.This book is written for all safety leaders, executives and safety professionals. It could also have a role in supplementary reading for graduate programs.

A Leader’s Blueprint for Psychological Safety and Organizational Resilience

Unmasking Safety's Myth of Individualism

Social Network Mechanisms

Both scholars and decision-makers recognize that the functioning of an organization is the result of a complex interplay between purposively designed elements, such as structures and processes, and emergent elements, like the informal networks of relationships that connect individuals and groups. Despite this widely shared awareness, scientific knowledge on this relationship and its translation into coherent models and principles of organizational design remain fragmented and unstructured. This book adopts a network perspective that conceptualizes organizational structure as a landscape of interconnected networks composed of actors' interactions and relationships. Some of these networks are intentionally designed, grounded in formal structures, processes, and workflows. Others emerge informally, shaped by instrumental and expressive social ties. Together, they constitute the relational infrastructure through which actors coordinate and access key resources, including information, knowledge, and social or political support. Drawing on empirical studies conducted across diverse organizational contexts, the book develops a unified theory and methodology for interpreting and understanding the complex relationship between formal organizational structures and informal social networks, how they shape one another, evolve together, and jointly influence organizational outcomes

Formal and Informal Networks in Organizations

1914-1920

Scientific Management after Taylor

Navigate the weird, chaotic world of modern work, no matter your position While there's no shortage of advice on being amazing or avoiding burnout, what if you simply want to get things done in a workplace that feels increasingly impossible? Effective is here to help you get your job done well without losing your mind. Drawing from up-to-date research and provocative interviews with employees across industries and levels, renowned people consultant Melissa Swift offers a positive, well-illuminated path through the dark forest of destabilizing workplace changes. Effective provides readers with: <ul> <li>Strategies to triumph amid four trends making work tough today: work intensification, emotional inflection, hyper-transparency, and sheer chaos</li> <li>Practical, research-backed approaches to improve their daily work life, from entry-level employees to CEOs</li> <li>Tips for maintaining competence in a working world seemingly designed to make you feel incompetent</li> <li>Insights on how to make sure your personal sources of effectiveness don't get disrupted by technological change</li> <li>Lessons to be learned from jobs where you simply cannot screw up, such as firefighters and air traffic controllers, and how to apply them to a corporate environment</li> </ul> Effective delivers useful content for every level of seniority, teaching readers a new paradigm-shifting approach to thrive in the modern world of work.

How to Do Great Work in a Fast-Changing World

Effective

Build a culture that drives people and performance.Crafting Cultures is a comprehensive guide for business leaders who want to create meaningful, people-first organizations. Blending research-based insights with practical frameworks, it explores what it truly means to cultivate a thriving workplace culture--one where people feel valued, connected, and inspired to perform at their best. Bridging the gap between theory and real-world practice, this playbook offers actionable strategies, relatable stories, and proven tools to help leaders align their organization's intended culture with the one their people actually experience. As employees challenge traditional ideas of purpose, priorities, and loyalty, Crafting Cultures equips leaders to navigate this shift with confidence. It provides a roadmap for driving engagement, innovation, and well-being through a human-centered approach that transforms how organizations think, lead, and succeed.

People + Profit = Performance

The Human-Centric Leader

How the Apple Store changed shopping forever - one customer at a time.In The Apple Store: A Retail Story, visionary retailer Ron Johnson reveals the untold story of how he and Steve Jobs created the Apple store. From the first store's opening to a global empire of over 500 locations, Johnson shares a behind-the-scenes look at iconic moments, including the opening of their first UK store on Regent Street and the restoration of the ancient Covent Garden store.Part business memoir, part insider account, the book uncovers Johnson's philosophy - 'Good Things Happen When People Come to the Store,' 'You Can't Automate Service' - and offers timeless lessons on leadership, innovation and customer experience. Filled with personal stories, hard-won wisdom and reflections on working with Steve Jobs, this is an inspiring read offering insights that readers can apply in their own work and lives.Co-written with Zander Nethercutt, this is the definitive account of how Apple's 'houses of worship' became a retail phenomenon that forever changed how we shop.

A Retail Story

Shop Different

From the long-tenured head of an institution legendary for its culture of success, a candid memoir of global leadership in an age of extreme turbulence When Lloyd Blankfein was attacked as a Wall Street fat cat, he had to smile, thinking of his precarious childhood in the notorious public housing projects of East New York, Brooklyn, and attending a high school so chaotic he didn’t feel safe leaving class to go to the bathroom in his time there. Harvard University was a total moonshot, and his outsider status never wore off, there or at Harvard Law. When he struck people as street-y, it wasn’t Wall Street they were thinking of. But if the chip never quite left Blankfein's shoulder, neither did a wry, resilient spirit and a lucid, democratic intelligence that saw through airs and found talent and ideas in unlikely places. Streetwise is a delightfully honest, sharp and often very funny reckoning with the author’s education—in finance, human nature, and the workings of the world. It abounds with lessons about leading teams of brilliant, aggressive, competitive people and harmonizing them around shared goals; changing when times are hard and when they’re good; managing risk; and knowing a crisis is at hand before it swamps you so you can guide your team to the further shore. Blankfein is famed for his calm hand on Goldman Sachs’s tiller during the global financial crisis, and that story is told in full here, among many other decisive episodes. Suffusing Streetwise is the author’s deep and abiding respect for the partnership culture of Goldman Sachs. We follow the never-ending work to protect and preserve that culture through all sorts of tumult—the challenge behind every other challenge. He is open about when he and the firm got it wrong, which was often enough, but the creative, risk-taking spirit was never snuffed—even as the fail-safes put in place to protect the firm and its clients held when they were needed the most. A powerful blueprint for the wise stewardship of a cause that is larger than yourself, Streetwise will inspire and inform readers throughout the global business community and beyond.

From the long-tenured head of an institution legendary for its culture of success comes a candid memoir of global leadership in an age of extreme turbulence. “Lloyd Blankfein is scary smart about people, markets, and life generally. His 10,000 Small Businesses idea proved to be a huge winner, and I personally witnessed the time and effort he devoted to its success. During the 2008–2009 financial crisis, Lloyd acted decisively, and he tells the story of what happened with unique insights.” —Warren Buffett When Lloyd Blankfein was attacked as a Wall Street fat cat, he had to smile, thinking of his precarious childhood in the notorious public housing projects of East New York, Brooklyn, and attending a high school so chaotic he didn’t feel safe leaving class to go to the bathroom in his time there. Harvard University was a total moonshot, and his outsider status never wore off, there or at Harvard Law. When he struck people as street-y, it wasn’t Wall Street they were thinking of. But if the chip never quite left Blankfein's shoulder, neither did a wry, resilient spirit and a lucid, democratic intelligence that saw through airs and found talent and ideas in unlikely places. Streetwise is a delightfully honest, sharp and often very funny reckoning with the author’s education—in finance, human nature, and the workings of the world. It abounds with lessons about leading teams of brilliant, aggressive, competitive people and harmonizing them around shared goals; changing when times are hard and when they’re good; managing risk; and knowing a crisis is at hand before it swamps you so you can guide your team to the further shore. Blankfein is famed for his calm hand on Goldman Sachs’s tiller during the global financial crisis, and that story is told in full here, among many other decisive episodes. Suffusing Streetwise is the author’s deep and abiding respect for the partnership culture of Goldman Sachs. We follow the never-ending work to protect and preserve that culture through all sorts of tumult—the challenge behind every other challenge. He is open about when he and the firm got it wrong, which was often enough, but the creative, risk-taking spirit was never snuffed—even as the fail-safes put in place to protect the firm and its clients held when they were needed the most. A powerful blueprint for the wise stewardship of a cause that is larger than yourself, Streetwise will inspire and inform readers throughout the global business community and beyond.

Getting to and Through Goldman Sachs

Streetwise

An indispensable book that's equal parts first-hand journey and strategy guide for leaders with a focus on social impact In Feeding Hope: How to Build a Mission Driven Enterprise to Create Change, social entrepreneur and hunger and food waste activist Jasmine Crowe-Houston shares the real story behind building Goodr, the social impact and technology company she founded to fight food insecurity and food waste. Equal parts memoir and strategy guide, this book blends unfiltered lessons from the trenches with clear, actionable frameworks for anyone determined to build for impact. Crowe-Houston pulls back the curtain on the hard moments: the setbacks that sharpened her resolve, the missteps that reshaped her leadership, and the failures that became turning points in the company's evolution. Through these candid experiences, she shows readers how to navigate barriers to funding, learn from the complexities of team building, and lead with clarity and purpose while leveraging technology not for its novelty, but for its power to solve real human problems. You'll also find: <ul> <li>Vivid storytelling that highlights the intersection of technology and innovation, for the purpose of accomplishing something meaningful and good in the world</li> <li>Proven strategies for using inevitable failures, setbacks, and mistakes to shape and reshape your path to success</li> <li>Ways to align your organization's purpose, its people, and its revenues to create sustainable growth and outsized impact</li> </ul> Perfect for entrepreneurs and leaders interested in creating influential organizations that generate real, lasting change in the world, Feeding Hope is a must-read guide for professionals working in innovative companies, nonprofits, and government agencies who intend to contribute to sustainable social impact.

How to Build a Mission-Driven Enterprise to Create Change

Feeding Hope

How the rise of AI agents--and other forms of autonomous intelligence--will transform every aspect of how companies create value and compete.Companies have long operated with a basic assumption: intelligence is scarce. Talent is limited, expertise is expensive, and good judgment is hard to scale. But that world is ending.AI agents are bringing a new form of labor into the enterprise--one that can work autonomously, learn continuously, and scale instantly. Their embodied counterparts, from drones to humanoid robots, are doing the same in the physical world. Together, these systems are introducing a new economic reality: cognition is becoming cheap, elastic, and abundant.In Abundant Intelligence, Deloitte's Nitin Mittal and futurist Mike Walsh show what happens when intelligence becomes cheap and widely available. Drawing on inside access to the people leading AI transformations at the world's most powerful companies, they uncover how this shift is challenging every assumption about strategy, productivity, and leadership, and what organizations must do now to stay ahead.As abundance becomes the new normal, the leader's job shifts from collecting intelligence to directing it. Those who learn to harness this expanding workforce of digital labor will unlock new levels of speed, creativity, and advantage. For everyone else, the gap will widen fast.

How Digital Labor Will Rewrite the Rules of Business

Abundant Intelligence

The Moderator's Handbook

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