This empowering guide goes beyond observable techniques to offer a close look at the creative internal processes--both cognitive and psychological--that successful mediators and other conflict resolvers draw upon.
Bibliografische Angaben
September 2010, 288 Seiten, Englisch
WILEY
9780470932469
Inhaltsverzeichnis
Schlagworte
Inhalt
This empowering guide goes beyond observable techniques to offer a close look at the creative internal processes--both cognitive and psychological--that successful mediators and other conflict resolvers draw upon.