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Bradshaw R: The Customer Revenue
Executive

The Customer Revenue Executive

A new GTM Leadership Model for Outcome-Led Growth, Retention, Expansion, and Revenue Quality

More isn’t always better

The Redesign of Progress

Facilitator's Guide to Participatory Decision-Making

Routledge Advances in Management and Business Studies

Sustainability has become a key priority for organisations across business markets and networks, yet understanding how it is enacted within and across business relationships remains an important challenge. At the heart of these relationships are humans: people who interpret sustainability, make decisions, negotiate priorities, develop relationships, and translate sustainability ambitions into practice. This book explores the human side of sustainability in business-to-business (B2B) marketing, foregrounding the role of human actors in relationships, organisations, networks, and wider systems.Across five parts, the book brings together conceptual perspectives and empirical studies examining how managers, employees, and other actors understand and enact sustainability in diverse B2B contexts. The chapters address topics including sensemaking, sustainable business relationships, circularity transitions, competence development, employee behaviour, humanistic management, governance, social sustainability, and sustainable procurement. Together, the contributions reveal sustainability as a multilevel and relational process shaped by the interplay between human agency, organisational practices, business relationships, and broader network and institutional contexts.The book will be of interest to researchers, academics, and students in B2B marketing, business relationships and networks, and sustainability, as well as managers and practitioners seeking to understand how sustainability is interpreted, negotiated, and implemented in practice.

The Human Side of Business Relationships

B2B Marketing and Sustainability

A ground-breaking framework that redefines price formation as the structural foundation of sustainability, The Price of Sustainability argues that 'true pricing' can restore long-term and inclusive economic viability. Through grounding in rigorous fieldwork, financial analysis, and the economic insights of Rudolf Steiner, this book exposes the reality behind today's pricing; that they are systematically falsified and don't reflect the reality of sustaining labour, nature and capital. To counter this, Andrillon introduces the concept of true pricing as a diagnostic framework, discerning when a price reflects viability, and when it conceals impending collapse. In the opening chapters, the author guides you through both the contemporary failure of sustainable development and the shortcomings of economic approaches to this issue. Chapter 2 formalizes the concept of a "true price"; arguing that a price is only true if it enables the full reproduction of labour, nature, and capital across time. The following chapters present the operational core of this framework, illustrating how it can be used across sectors as a practical evaluative method. Bridging political economy, sustainability science, and economic theory while offering a highly original contribution to debates on degrowth, post-capitalism, and ecological transition, this innovative text is the perfect companion for undergraduate students, postgraduate students, scholars and policy-makers working at the intersection of sustainability, political economy, ecological economics, development studies, and accounting.

Rethinking Pricing for a Viable Economy

The Price of Sustainability

Eine lernorientierte Einführung in die Grundzüge der mikroökonomischen Theorie, bei der drei Fragen im Zentrum des Interesses stehen: Mit welcher Güternachfrage maximiert ein privater Haushalt für ein gegebenes Einkommen und gegebene Preise seinen Nutzen? Mit welchem Güterangebot maximiert ein privates Unternehmen für gegebene Güter- und Faktorpreise seinen Gewinn? Wie bildet sich aus Angebot und Nachfrage der Marktpreis? In den Text integrierte Übungsaufgaben erleichtern eine gezielte Prüfungsvorbeitung.

Haushalte, Unternehmen, Märkte

Mikroökonomik

With the frequent and rapid advancements in technology, businesses are increasingly vulnerable to sophisticated cyber attacks. This accessible guide provides small business owners and non-technical managers with a framework for responding to cyber-attacks in real time. Designed as a practical incident response for businesses without dedicated IT security teams, Preparing for and Dealing with Cyber Threats can be used during an actual crisis. From recognizing the early warning signs, through to recovering and building long-term resilience for your business, Stephen Dunn guides you through the complete incident response journey and demonstrates how readers can transfer these skills into other areas of their business. Each chapter provides actionable templates, checklists and design-making frameworks that are designed to work when readers are under extreme stress. With templates and geography-specific information provided in appendices, this is your one-stop resource for preparing your business to tackle cyber attacks, and to provide your team with the skills to prevent them going forward.

A non-technical guide to navigating a cyber attack

Preparing for and Dealing with Cyber Threats

Many existing textbooks in behavioural finance take only the perspective of users of financial information, but ignore the implications of judgments during the preparation of financial information. This book uses a holistic approach in examining behavioural accounting and bridges this gap.The book begins by introducing the current knowledge in the emerging area of behavioural accounting and also covers the entire spectrum from the preparation of financial information, auditing, and ultimately, to the interpretation and application of financial information of external users. The comprehensive overview of human elements in accounting makes this book an invaluable resource.

This book examines behavioural accounting and bridges the gap where existing textbooks in behavioural finance take only the perspective of users of financial information, but ignore the implications of judgments during its preparation.

Behavioural Accounting

Concise Advice

In a business landscape fraught with unprecedented volatility, this book serves as an essential survival guide for today's business leader and manager. Distilling insights from over 100 books, hands-on experience, and direct conversations with top global thinkers, it delivers 20 high-impact briefings that dissect the most pressing threats to corporate longevity. Moving seamlessly from broad macroeconomic forces like "climate weirding" and geopolitical trade wars to internal operational challenges like Net Zero legislation, supply chain vulnerabilities, and AI integration, each briefing cuts through the noise.True corporate endurance, however, requires more than just strategic data; it demands a fundamental shift in leadership character. By blending a rigorous learning mindset with a strong moral compass, the authors empower leaders to take ownership of tough systemic problems. Complete with an executive summary and a concrete action plan for responsible governance, this indispensable toolkit teaches you how to master the delicate balance of people, planet and profit, ensuring your business doesn't just survive the future, but actively shapes it.

Critical business briefings for today’s responsible leaders

The Business Resilience Book

Aviation Fundamentals

Fundamentals of International Aviation

Why do brilliant ideas so often fail to make it through the organisations that need them most?The problem is rarely the idea itself. Good ideas stall because organisations are political systems: places where competing priorities, hidden resistance, shifting alliances and questions of trust determine what gets attention, resources and support.In The Architecture of Influence, leadership experts Allen Morrison, Cyril Bouquet and Philippe Bonnet reveal how to navigate these forces and turn promising ideas into lasting impact.Drawing on original research with senior leaders around the world and compelling stories from organizations including LEGO, Boeing, Amazon, SpaceX, Netflix, Novo Nordisk, Samsung and Ørsted, they identify the three forces every leader needs: Adaptive Power, to build the backing that gets ideas moving; Organisational Acumen, to understand how decisions really get made; and Earned Trust, to keep people committed when the outcome is uncertain.Practical, insightful and grounded in the realities of organizational life, The Architecture of Influence is a guide to getting your ideas heard, building the support they need and creating organizations where innovation can thrive.Having a great idea is only the beginning. The real challenge is making it win.

The Architecture of Influence

From artificial intelligence to identity theft and increasing concerns about privacy and sustainability, consumer issues are an integral part of daily life. This updated fifth edition of Consumer Economics offers students an accessible and thorough guide to the concerns surrounding the modern consumer and brings to light the repercussions of making uninformed decisions in today's global economy.This definitive textbook introduces students to these potential issues and covers key topics, including consumer behavior, the history of the consumer movement, personal finance, legal rights and responsibilities, as well as marketing and advertising. Combining theory and practice, students are introduced to both the fundamentals of consumer economics and how to become better-informed consumers themselves. Highlights in this new edition include:¿ new case studies and projects to encourage students to develop their critical thinking skills through analyzing global consumer issues ¿ coverage of the influence of AI, FinTech and digital platforms on everyday decision-making ¿ expanded discussion of cybersecurity, data privacy and ethical consumerism ¿ revised consumer alerts: practical advice and guidance to help students make smart consumer decisions ¿ PowerPoint slides and a test bank of questions for each chapter.This textbook is suitable for students studying consumer sciences to understand what works, what doesn't and how consumers are changing.

Issues and Behaviors

Consumer Economics

The Customer Revenue Executive

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