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The Charismatic Leader: 21 Skills for Connecting with People unveils John Maxwell's roadmap to more impactful leadership through the power of charisma.

The Charismatic Leader: 21 Skills for Connecting with People unveils John Maxwell's roadmap to more impactful leadership through the power of charisma.

Maxwell J: The Charismatic Leader

The Charismatic Leader

21 Skills to Connect with People

The proven way to respond to high-conflict healthcare situations—without making them worse. BIFF for Healthcare delivers a practical, evidence-based approach to one of the most pressing challenges in modern healthcare: managing emotionally charged, high-conflict communication without escalating risk, burnout, or complaints.Adapted from Bill Eddy’s internationally recognized BIFF Response®&nbsp;Method (Brief, Informative, Friendly, Firm), this book translates a proven conflict-communication framework into real-world healthcare settings. Readers learn how to respond effectively to demanding patients, distressed families, high-conflict colleagues, and disruptive physicians—while maintaining professionalism, boundaries, and patient safety.Designed for time-pressured clinical environments, BIFF techniques can be learned quickly and applied in minutes during daily practice, including emails, documentation, and face-to-face interactions. The approach reduces escalation, strengthens trust, and supports clearer communication under stress—key factors in improving patient experience and protecting staff well-being.Written for a broad professional audience, BIFF for Healthcare is relevant to physicians, nurses, administrators, HR professionals, risk managers, and patient-relations teams. As the fifth volume in the established BIFF Conflict Communication Series, it builds on a model already adopted by organizations worldwide.Ideal for onboarding, continuing education, and professional development programs, this book offers healthcare organizations a practical tool for safer communication, stronger teams, and more resilient care delivery.

Biff for Healthcare

Essential Knowledge to Tackle Everyday Challenges

They Don’t Teach This at School

A lesson-packed success story for the twenty-first century, from a ninth-generation Kentuckian who imported the Silicon Valley playbook to the heartland, revealing how the entrepreneurial mindset can be applied anywhere, and even to our most stubborn industries. In his case: trash. When Nate Morris decided to build a business, he wasn’t looking to disrupt—he was looking for a problem to solve. Morris believed that the bigger the problem, the more the market would reward him for solving it. And one of the biggest problems, he came to believe, was one that every person, business, and community dealt with on a daily basis, but which was often overlooked: waste. American Trash is the moving story of how a ninth-generation Kentuckian—a boy who grew up being called “white trash”—applied the innovative thinking we associate with Silicon Valley startups to the ancient problem of waste. Raised on the scrappy resourcefulness of his grandfather, president of their local autoworkers’ union, Morris built Rubicon, a waste management company powered by digital technology. Unlike the bloated industry titans of yesterday, Rubicon was asset light: It wouldn’t own landfills, so it would be free of the perverse incentive to fill the land with chemical-laden trash, and it wouldn’t own trucks, so it would support “mom and pop” hauler businesses. Most important, it would be based in Georgia and Kentucky, thousands of miles from the near-sighted culture of Silicon Valley. In telling his story, Morris shows how he combined the great tradition of American entrepreneurship with the lessons of the digital economy—and did it far from the coastal bastions of the technology elite. The result is a blueprint for those seeking to tackle our biggest challenges with creative, free-market solutions.

A lesson-packed success story for the twenty-first century, from a ninth-generation Kentuckian who imported the Silicon Valley playbook to the heartland, revealing how the entrepreneurial mindset can be applied anywhere, and even to our most stubborn industries. In his case: trash. When Nate Morris decided to build a business, he wasn’t looking to disrupt—he was looking for a problem to solve. Morris believed that the bigger the problem, the more the market would reward him for solving it. And one of the biggest problems, he came to believe, was one that every person, business, and community dealt with on a daily basis, but which was often overlooked: waste. American Trash is the moving story of how a ninth-generation Kentuckian—a boy who grew up being called “white trash”—applied the innovative thinking we associate with Silicon Valley startups to the ancient problem of waste. Raised on the scrappy resourcefulness of his grandfather, president of their local autoworkers’ union, Morris built Rubicon, a waste management company powered by digital technology. Unlike the bloated industry titans of yesterday, Rubicon was asset light: It wouldn’t own landfills, so it would be free of the perverse incentive to fill the land with chemical-laden trash, and it wouldn’t own trucks, so it would support “mom and pop” hauler businesses. Most important, it would be based in Georgia and Kentucky, thousands of miles from the near-sighted culture of Silicon Valley. In telling his story, Morris shows how he combined the great tradition of American entrepreneurship with the lessons of the digital economy—and did it far from the coastal bastions of the technology elite. The result is a blueprint for those seeking to tackle our biggest challenges with creative, free-market solutions.

Hard-Earned Lessons from a Heartland Entrepreneur

American Trash

NATIONAL BESTSELLER • A life-changing path to the financial freedom we all deserve: How to Be a Rich Old Lady is filled with humor, heart, and real-world perspective. Amanda Holden spent years working in investment management, where she saw exactly who gets access to the power, ease, and opportunity money can bring—and it wasn’t people like her friends. She also saw how the financial system is designed to feel exclusive and confusing, and how it blames individuals for economic problems they didn’t create. So, Amanda left her finance job to launch Invested Development, a financial education company where she has taught more than twenty-five thousand students how to invest with radical clarity, accessibility, and joy. Here, all her expertise is packed into a guide that won’t feel like getting cornered by a crypto bro. Instead, it reads like a text from your smartest friend: “Let’s figure out money, so we can stop thinking about money.” Because this practice isn’t just about planning for your wild and glorious future—it’s about the relief of knowing you’re doing everything you can right now. In these pages, you will: <ul> <li>Set up a fully automated investing strategy—so you can move on with your life</li> <li>Use hands-on tools and worksheets to guide you to financial independence</li> <li>Learn about investing in a way that is truly memorable</li> <li>Demystify retirement accounts and tax rules</li> <li>Learn who to trust in the finance world—and who to avoid</li> <li>Master how to research, buy, and track the right investments for you</li> <li>Explore what it means to live a wild, beautiful life beyond Roth IRAs</li> </ul> How to Be a Rich Old Lady is a step-by-step road map to financial freedom. It’s not just about numbers on a spreadsheet but building a life that feels secure enough to dream into. Maybe your Rich Old Lady is wearing belly chains at the beach, tanned and wrinkly and totally unbothered. Maybe she’s befriending the birds at her cozy forest cabin. Maybe she’s leaving $500 tips on her diner coffee. Whatever your vision, this approachable guide to investing and wealth-building will help you build a plan to greet her with confidence, security, and genuine hope for tomorrow.

How to Be a Rich Old Lady

mitp Business

<ul><li>Klarer Fahrplan zum systematischen Aufbau von KI-Kompetenz im Mittelstand</li>
<li>Konkrete Use Cases, Quick Wins und messbare Ergebnisse</li>
<li>Mit praxisnahen Beispielen und Checklisten</li></ul>


Wertschöpfung durch KI
Künstliche Intelligenz ist kein Zukunftsthema mehr. Sie verändert bereits heute Märkte, Arbeitsweisen und Wettbewerbsbedingungen - auch im Mittelstand. Gleichzeitig herrscht große Unsicherheit: Was ist wirklich relevant? Was ist übertrieben? Und wo beginnt man, Fehlentscheidungen zu treffen oder Ressourcen zu binden, ohne Wirkung zu erzielen?
Dieses Buch setzt genau hier an. Es richtet sich an Unternehmen, die sich bislang noch nicht systematisch mit KI beschäftigt haben, aber erkennen, dass Handlungsbedarf besteht. Im Mittelpunkt steht nicht die Technologie, sondern die Frage nach konkreter Wertschöpfung: Wo kann KI sinnvoll entlasten, Prozesse verbessern oder Entscheidungen unterstützen - und wie lässt sich dieser Nutzen realistisch bewerten?
Use Cases und messbare Ergebnisse nutzen
Anhand eines strukturierten Readiness-Checks wird zunächst der eigene Status realistisch eingeordnet. Darauf aufbauend beleuchten die Autoren typische Fehlannahmen, notwendige Voraussetzungen und bewährte Vorgehensweisen aus der Praxis. Konkrete Use Cases, Quick Wins und messbare Ergebnisse machen den KI-Nutzen greifbar. Dabei wird klar aufgezeigt, was heute sinnvoll umsetzbar ist - und wo Erwartungen korrigiert werden sollten. Mit diesem Buch erhalten Sie einen praxisnahen Leitfaden für Unternehmen, die KI fundiert, verantwortungsvoll und wirksam einsetzen wollen.

Aus dem Inhalt:
<ul><li>Was Künstliche Intelligenz ist - und warum sie für KMUs relevant ist</li>
<li>Exponentielles KI-Wachstum und seine Auswirkungen auf den Mittelstand
</li><li>Readiness-Check: Reifegrad bestimmen und Handlungsfelder erkennen
</li><li>Typische KI-Fehlannahmen im Mittelstand und ihre Folgen
</li><li>Technische, organisatorische und kulturelle Voraussetzungen
</li><li>Die vier Säulen einer nachhaltigen KI-Transformation
</li><li>Kompetenzaufbau für Mitarbeitende und Führungskräfte
</li><li>Quick Wins und Pilotprojekte mit realistischem Aufwand
</li><li>Messbarkeit, Kennzahlen und Bewertung von KI-Nutzen</li></ul>

Praxisnahe Strategien für Entscheider

KI-Kompetenz aufbauen im Unternehmen

Gudang Garam follows the life of Gudang Garam founder Surya Wonowidjoyo's family through his early years, beginning in the early 1920s when his family moved from China Fuzhou to Indonesia, and traces his life from utter poverty as an Indonesian diaspora to founding the cigarette factory in Indonesia in the 1980s. In a parallel story, we follow the life of a young beautiful ballerina- Lelly, who eventually becomes the third wife of Surya in a romantic love story.

Gudang Garam

From the author of A People's Guide to Capitalism, a clear-eyed look at cryptocurrencies from the left, cutting through the glitz and the scams to reveal how crypto mirrors and exacerbates the crises of capitalism. 
 
Cryptocurrencies have gone from being fringe investments relevant only to hardcore adherents to a $3.7 trillion industry with a direct line to Donald Trump's White House. The promises of crypto are wide-ranging, preying on a basic reality: people are disaffected by an economic and financial system that has excluded them and wonder if cryptocurrencies can offer a more transparent and inclusive alternative. 
 
Challenge any of these notions, or raise concerns about crypto's associations with money laundering, the speculative bubbles ballooning around these assets, or the disastrous climate implications of the technology behind crypto, and you'll be told by proselytizers that you simply don't understand. That complexity is often intentional, serving as a shield from critical scrutiny. 
 
Enter Crypto-Capitalism, Hadas Thier's deft, accessible examination of the rise and fall and rise again of crypto. Drawing on years of reporting on the industry, its insiders, and the ordinary people impacted by its wild peaks and busts, Thier explains how cryptocurrencies work, elucidates the context and implications of their rise, and debunks the utopian mythology that animates their boosters. 
 
By showing that systemic exploitation and domination are inherent in a crisis-ridden capitalist economy and are matters of class power, not technology, Thier convincingly cuts through the froth and the lies of financial dystopia. Along the way, she opens up alternative avenues for imagining what economic democracy could actually look like.

The New Financial Dystopia

Crypto-Capitalism

In The Pursuit of Bliss: Maximizing Joy in Business and Life, Mykie Stiller offers a refreshing perspective on how to not only navigate the challenges of daily life but to thrive despite them. Blending personal anecdotes and practical insights, Stiller presents a holistic approach to finding joy in both your business and personal life in a world easily dominated by stress and demands. From cultivating a positive mindset to fostering meaningful connections, The Pursuit of Bliss provides a roadmap for those seeking fulfillment on all areas of your life. Drawing on her own experiences in the business world, Stiller explores how joy can be a catalyst for success rather than an elusive endpoint. She shares strategies for infusing joy into professional endeavors, creating vibrant workplace cultures, and maximizing productivity through a positive and purpose-driven approach.

In The Pursuit of Bliss: Maximizing Joy in Business and Life, Mykie Stiller offers a refreshing perspective on how to not only navigate the challenges of daily life but to thrive despite them. Blending personal anecdotes and practical insights, Stiller presents a holistic approach to finding joy in both your business and personal life in a world easily dominated by stress and demands. From cultivating a positive mindset to fostering meaningful connections, The Pursuit of Bliss provides a roadmap for those seeking fulfillment on all areas of your life. Drawing on her own experiences in the business world, Stiller explores how joy can be a catalyst for success rather than an elusive endpoint. She shares strategies for infusing joy into professional endeavors, creating vibrant workplace cultures, and maximizing productivity through a positive and purpose-driven approach.

The Pursuit of Bliss

Dieses Werk zeigt professionelle Wege auf, wie selbst mit kleinsten Projekten – in traditionellen oder digitalen Welten – viel erreicht werden kann und wie aus ersten Schritten im weiteren Verlauf eine erfolgreiche Gründung bzw. ein wirtschaftlich profitables Start-up hervorgehen kann. Das Buch stellt innovative Möglichkeiten des sozialen Engagements vor und zeigt, wie man Erfolg hat, indem man sich in kluger Weise einbringt. Das Buch bietet vielfältigen Rat, Erfolgsgeschichten und Porträts von Menschen, die durch ihre Initiativen wirklich etwas bewirken konnten.
 
 “Gründet Euch!” knüpft authentisch an den aktuellen Zeitgeist des “Sich-engagieren-Wollens” an und bietet fachkundige Unterstützung, um auf professionellem Wege etwas zu bewirken, durch Blogs, Apps, lokale Initiativen und/oder ein Start-up u.v.m.&nbsp;

Dieses Werk zeigt professionelle Wege auf, wie selbst mit kleinsten Projekten – in traditionellen oder digitalen Welten – viel erreicht werden kann und wie aus ersten Schritten im weiteren Verlauf eine erfolgreiche Gründung bzw. ein wirtschaftlich profitables Start-up hervorgehen kann. Das Buch stellt innovative Möglichkeiten des sozialen Engagements vor und zeigt, wie man Erfolg hat, indem man sich in kluger Weise einbringt. Das Buch bietet vielfältigen Rat, Erfolgsgeschichten und Porträts von Menschen, die durch ihre Initiativen wirklich etwas bewirken konnten.
 
 “Gründet Euch!” knüpft authentisch an den aktuellen Zeitgeist des “Sich-engagieren-Wollens” an und bietet fachkundige Unterstützung, um auf professionellem Wege etwas zu bewirken, durch Blogs, Apps, lokale Initiativen und/oder ein Start-up u.v.m.

Vom ersten Engagement zum erfolgreichen Social Business (AT)

Gründet Euch!

Concise Advice

Since the height of the pandemic, working styles, cultures and relationships have changed - probably forever. Managers and leaders who think they can simply return to their old ways and methods will be the least effective in this new age of work. This book sets out the key attributes that the modern leader must learn and/or develop. Such attributes centre on the themes of trust, strengths, compassion, flexibility, family, creativity, risk, values, empowerment and even humour. Leaders and managers who are more progressive and are seen to value their people will be the ones that stand out in terms of both individual and team performance. This practical book provides the foundation for any manager who wants to make the transition into being a modern and effective leader.

Since the height of the pandemic, working styles, cultures and relationships have changed - probably forever. Managers and leaders who think they can simply return to their old ways and methods will be the least effective in this new age of work. This book sets out the key attributes that the modern leader must learn and/or develop.

Achieving the Empathetic Edge

The Leadership Book

New Frontiers in Regional Science: Asian Perspectives

This book integrates diversified disciplines, research approaches, and methodologies of area studies, regional economic development, and regional science. With its huge population, China has accomplished rapid economic growth since the 1990s, although the significant income gap among regions and individuals has become a serious problem for its society. China's accession to the WTO in 2001 has had various influences on the entire food system, from agriculture to consumers, through the food manufacturing and distribution industries. The changes in the Chinese food system are considered to have also affected the agriculture and food industries in Asian countries where economic interdependence has been promoted in past decades. The author argues these issues based on interdisciplinary and multi-disciplinary methods and approaches and has successfully derived empirical and theoretical results that are rich in policy implications. The topics addressed include food security and sustainability of agriculture especially in the suburbs of big cities; poverty reduction in rural agricultural areas amidst prosperity in urban and coastal areas; regional networks and international trade of the food industry in East Asia; creation of innovative knowledge and human capital for clustering of the agro-food sector; regional development strategy; and international cooperation. The book is interesting for researchers in the field, especially for those who are concerned with the food system that has been changed dynamically in the past two decades, and it is informative, as well, for practitioners who are engaged in related business.

Clarifies the dynamism of China’s agro-food system centering on the issue of food security Integrates and advances diversified existing principles, disciplines, research approaches, and methodologies Provides materials, methods, ideas, and theories for understanding the changes in China’s agro-food sector

Global Trends and Dynamism of China's Agro-Food System

Routledge Studies in the History of Marketing

This book addresses the need to understand marketing practices in the context of the rich and varied history of India. Such an understanding will not only enrich marketing as a discipline, but also provide marketers and academics with valuable insights into the cultures and behaviors of Indian consumers. By analysing historical writings on business in India over 2000 years, and providing a coherent narrative of the marketing practices during these periods, it critically engages with the larger socio-economic structures which influenced, and were influenced by these practices. All scholars of marketing history will find this a fascinating and unique assessment of a highly significant market.

The concepts and practices of marketing, as well as the ideologies that impel these, are rooted in specific social and cultural contexts, predominantly those of the USA, and Europe. Moreover, the Western dominance of marketing thought permeates it with Western values such as individualism and rationalism. This has led to important contexts outside these traditions such as India being overlooked. India has an enormously rich and varied culture and history, and this book addresses the need to understand marketing practices within this diverse context. Such an understanding will not only enrich marketing as a discipline, but also provide both Western and Indian marketers and academics with valuable insights into the cultures and behaviors of Indian consumers. By analysing historical writings on business in India from the BCE period to the current period, and providing a coherent narrative of the marketing practices during these periods, it critically engages with the larger socio-economic structures which influenced, and were influenced by these practices. All scholars of marketing history will find this a fascinating and unique assessment of a highly significant market.

History of Marketing in India

The Charismatic Leader

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