The Art and Science of Training

Discover how top facilitators always put learners first, even when faced with exceptions to the rule—the unwilling learner, the uninformed supervisor, the inappropriate delivery medium, or the unmanageable performance challenge. And learn why you must understand people, not content, to ensure consistently exceptional learning experiences.

Dezember 2016, ca. 304 Seiten, Englisch
Association for Talent Development
978-1-60728-094-1

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