Stop Optimising the Wrong Things

Most process work fails for one reason: it improves the wrong step.

Teams speed up the loud, busy part of a workflow and leave the quiet part - where the work actually waits -exactly where it was. They buy a tool to automate something nobody fully understands, then call the motionprogress. This book takes the opposite approach. It teaches you to see where value is lost before you touch atool, to map a process so the whole team sees the same thing, and to remove waste in the right order insteadof guessing at it. It is the same system Mike Pritula has used and taught to operations and HR managersacross dozens of cohorts, built on PDCA, value-stream mapping, and a small set of tools that hold up underreal pressure. The sixty working templates it relies on are printed in the book, not hidden behind a download.

If your processes are slow and no one can say why, start here.