Retention Problems of the Mann-Grandstaff Police Department. Impacts of officer empowerment on the quality performance

Academic Paper from the year 2019 in the subject Business economics - Business Management, Corporate Governance, grade: 4.0, , language: English, abstract: This study highlights the relationship between how the Mann-Grandstaff VA Police Department treats its officers and the high retention problem. The main study focuses on officer empowerment and how it impacts the quality performance of officers. Empowering officers gives them a sense of value. In most police departments a form of brotherhood forms. The same can be said about the Mann-Grandstaff VA Police Department. Unfortunately, the high turnover rate is the result of several problems within the department. Upon inspection it was revealed the Mann-Grandstaff VA Police Department did not have a business model. The closest thing to a business model was a list of standard operating procedures. Having a business model would improve the operating conditions of the Mann-Grandstaff VA Police Department. According to Alexander Osterwalder, and Yves Pigneur a business model needs 9 building blocks. The building blocks need to include key partners, key activities, value proposition, customer relationships, customer segments, key resources, channels, revenue stream, and cost structure.