Quick Guide ISO 20121 – Sustainability Management in the Event Industry

This book provides a practical and concise guide to establishing a sustainable event management system in your organization step by step.Sustainability has long been a key factor for the future of the event industry. The international standard ISO 20121 offers a clear framework for this, but implementing this abstract set of rules remains a challenge for many companies.Using concrete examples from the industry and tried‑and‑tested practical recommendations, the authors explain how to translate the standard into day‑to‑day business operations—from the fundamentals of the PDCA cycle, to leadership, planning, and operations, all the way to real‑world applications across different trades.A resource for managing directors, sustainability officers, and quality managers who are ready to finally begin implementing the standard—boosting competitiveness and achieving lasting impact in the event industry.

From the Contents

• Introduction to the ISO standard & initial assessment
• Context of the organization
• Leadership, planning, support
• Operations, performance evaluation, improvement
• Practical focus! Interviews and guest articles: insights into sustainable practices in individual trades/sectors

The authors

The authors representing the publishing associations are Marko Roscher (fwd:) and Dominique Bohler (IFES). Both are certified representatives and internal auditors for sustainable event management in accordance with ISO 20121.

The translation was done with the help of artificial intelligence. A subsequent human revision was done primarily in terms of content.

 

 

This book is a translation of an original German edition. The translation was done with the help of artificial intelligence (machine translation by the service DeepL.com). A subsequent human revision was done primarily in terms of content, so that the book will read stylistically differently from a conventional translation.