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Nadella S: Prompt

Prompt

The Coming Age of AI Transformation

LONGLISTED FOR THE FINANCIAL TIMES &amp; MCKINSEY BUSINESS BOOK OF THE YEAR?I often talk about the importance of trust when it comes to work: the trust of your employees and building trust with your customers. This book provides a blueprint for how to build and maintain that trust and connection in a digital environment.? ?Eric S. Yuan, founder and CEO of ZoomA Harvard Business School professor and leading expert in virtual and global work provides remote workers and leaders with the best practices necessary to perform at the highest levels in their organizations.The rapid and unprecedented changes brought on by Covid-19 have accelerated the transition to remote working, requiring the wholesale migration of nearly entire companies to virtual work in just weeks, leaving managers and employees scrambling to adjust. This massive transition has forced companies to rapidly advance their digital footprint, using cloud, storage, cybersecurity, and device tools to accommodate their new remote workforce.Experiencing the benefits of remote working?including nonexistent commute times, lower operational costs, and a larger pool of global job applicants?many companies, including Twitter and Google, plan to permanently incorporate remote days or give employees the option to work from home full-time. But virtual work has it challenges. Employees feel lost, isolated, out of sync, and out of sight. They want to know how to build trust, maintain connections without in-person interactions, and a proper work/life balance. Managers want to know how to lead virtually, how to keep their teams motivated, what digital tools they'll need, and how to keep employees productive.Providing compelling, evidence-based answers to these and other pressing issues, Remote Work Revolution is essential for navigating the enduring challenges teams and managers face. Filled with specific actionable steps and interactive tools, this timely book will help team members deliver results previously out of reach. Following Neeley's advice, employees will be able to break through routine norms to successfully use remote work to benefit themselves, their groups, and ultimately their organizations.

LONGLISTED FOR THE FINANCIAL TIMES &amp; MCKINSEY BUSINESS BOOK OF THE YEAR“I often talk about the importance of trust when it comes to work: the trust of your employees and building trust with your customers. This book provides a blueprint for how to build and maintain that trust and connection in a digital environment.” —Eric S. Yuan, founder and CEO of ZoomHarvard Business School professor and leading expert in virtual and global work Tsedal Neeley reveals how to thrive in remote and hybrid organizations.Succeeding in a hybrid work environment comes with unique challenges. Managers must lead virtually more and more, keep teams motivated and productive, employ the most effective digital tools, and build trust. Employees need to feel connected, foster creativity, and continue to learn and feel supported. Remote Work Revolution answers the eight questions Tsedal Neeley gets asked the most about overcoming hybrid and remote work challenges, such as: How can I trust colleagues I barely see? How should I use digital tools in remote work? What do I need to know about leading virtually? Can my team really be productive remotely? Providing evidence-based answers to these and other pressing issues, key takeaways, and an interactive action guide, this book will help leaders and team members quickly develop an actionable plan and deliver results previously out of reach. This book is essential reading for navigating the enduring challenges teams and managers face in remote and hybrid work.

Succeeding from Anywhere

Remote Work Revolution

In his much-anticipated memoir, The Company I Keep: My Life in Beauty, Chairman Emeritus and former CEO of The Estée Lauder Companies Leonard A. Lauder shares the business and life lessons he learned as well as the adventures he had while helping transform the mom-and-pop business his mother founded in 1946 in the family kitchen into the beloved brand and ultimately into the iconic global prestige beauty company it is today.In its infancy in the 1940s and 50s, the company comprised a handful of products, sold under a single brand in just a few prestigious department stores across the United States. Today, The Estée Lauder Companies constitutes one of the world's leading manufacturers and marketers of prestige skin care, makeup, fragrance and hair care products. It comprises more than 25 brands, whose products are sold in over 150 countries and territories. This growth and success was led by Leonard A. Lauder, Estée Lauder's oldest son, who envisioned and effected this expansion during a remarkable 60-year tenure, including leading the company as CEO and Chairman.In this captivating personal account complete with great stories as only he can tell them, Mr. Lauder, now known as The Estée Lauder Companies' ?Chief Teaching Officer,? reflects on his childhood, growing up during the Great Depression, the vibrant decades of the post-World War II boom, and his work growing the company into the beauty powerhouse it is today. Mr. Lauder pays loving tribute to his mother Estée Lauder, its eponymous founder, and to the employees of the company, both past and present, while sharing inside stories about the company, including tales of cutthroat rivalry with Charles Revson of Revlon and others. The book offers keen insights on honing ambition, leveraging success, learning from mistakes, and growing an international company in an age of economic turbulence, uncertainty, and fierce competition.

In his much-anticipated memoir, The Company I Keep: My Life in Beauty, Chairman Emeritus and former CEO of The Estée Lauder Companies Leonard A. Lauder shares the business and life lessons he learned as well as the adventures he had while helping transform the mom-and-pop business his mother founded in 1946 in the family kitchen into the beloved brand and ultimately into the iconic global prestige beauty company it is today.In its infancy in the 1940s and 50s, the company comprised a handful of products, sold under a single brand in just a few prestigious department stores across the United States. Today, The Estée Lauder Companies constitutes one of the world’s leading manufacturers and marketers of prestige skin care, makeup, fragrance and hair care products. It comprises more than 25 brands, whose products are sold in over 150 countries and territories. This growth and success was led by Leonard A. Lauder, Estée Lauder’s oldest son, who envisioned and effected this expansion during a remarkable 60-year tenure, including leading the company as CEO and Chairman.In this captivating personal account complete with great stories as only he can tell them, Mr. Lauder, now known as The Estée Lauder Companies’ “Chief Teaching Officer,” reflects on his childhood, growing up during the Great Depression, the vibrant decades of the post-World War II boom, and his work growing the company into the beauty powerhouse it is today.&nbsp; Mr. Lauder pays loving tribute to his mother Estée Lauder, its eponymous founder, and to the employees of the company, both past and present, while sharing inside stories about the company, including tales of cutthroat rivalry with Charles Revson of Revlon and others. The book offers keen insights on honing ambition, leveraging success, learning from mistakes, and growing an international company in an age of economic turbulence, uncertainty, and fierce competition.

My Life in Beauty

The Company I Keep

From the New York Times' Tripp Mickle, the dramatic, untold story inside Apple after the passing of Steve Jobs by following his top lieutenants?Jony Ive, the Chief Design Officer, and Tim Cook, the COO-turned-CEO?and how the fading of the former and the rise of the latter led to Apple losing its soul.Steve Jobs called Jony Ive his ?spiritual partner at Apple.? The London-born genius was the second-most powerful person at Apple and the creative force who most embodies Jobs's spirit, the man who designed the products adopted by hundreds of millions the world over: the iPod, iPad, MacBook Air, the iMac G3, and the iPhone. In the wake of his close collaborator's death, the chief designer wrestled with grief and initially threw himself into his work designing the new Apple headquarters and the Watch before losing his motivation in a company increasingly devoted more to margins than to inspiration.In many ways, Cook was Ive's opposite. The product of a small Alabama town, he had risen through the ranks from the supply side of the company. His gift was not the creation of new products. Instead, he had invented countless ways to maximize a margin, squeezing some suppliers, persuading others to build factories the size of cities to churn out more units. He considered inventory evil. He knew how to make subordinates sweat with withering questions.Jobs selected Cook as his successor, and Cook oversaw a period of tremendous revenue growth that has lifted Apple's valuation to $2 trillion. He built a commanding business in China and rapidly distinguished himself as a master politician who could forge global alliances and send the world's stock market into freefall with a single sentence.Author Tripp Mickle spoke with more than 200 current and former Apple executives, as well as figures key to this period of Apple's history, including Trump administration officials and fashion luminaries such as Anna Wintour while writing After Steve. His research shows the company's success came at a cost. Apple lost its innovative spirit and has not designed a new category of device in years. Ive's departure in 2019 marked a culmination in Apple's shift from a company of innovation to one of operational excellence, and the price is a company that has lost its soul.

From&nbsp;the New York Times' Tripp Mickle, the dramatic, untold story inside Apple after the passing of Steve Jobs by following his top lieutenants—Jony Ive, the Chief Design Officer, and Tim Cook, the COO-turned-CEO—and how the fading of the former and the rise of the latter led to Apple losing its soul.Steve Jobs called Jony Ive his “spiritual partner at Apple.” The London-born genius was the second-most powerful person at Apple and the creative force who most embodies Jobs’s spirit, the man who designed the products adopted by hundreds of millions the world over: the iPod, iPad, MacBook Air, the iMac G3, and the iPhone. In the wake of his close collaborator’s death, the chief designer wrestled with grief and initially threw himself into his work designing the new Apple headquarters and the Watch before losing his motivation in a company increasingly devoted more to margins than to inspiration.In many ways, Cook was Ive’s opposite. The product of a small Alabama town, he had risen through the ranks from the supply side of the company. His gift was not the creation of new products. Instead, he had invented countless ways to maximize a margin, squeezing some suppliers, persuading others to build factories the size of cities to churn out more units. He considered inventory evil. He knew how to make subordinates sweat with withering questions.Jobs selected Cook as his successor, and Cook oversaw a period of tremendous revenue growth that has lifted Apple’s valuation to $2 trillion. He built a commanding business in China and rapidly distinguished himself as a master politician who could forge global alliances and send the world’s stock market into freefall with a single sentence.Author Tripp Mickle spoke with more than 200 current and former Apple executives, as well as figures key to this period of Apple’s history, including Trump administration officials and fashion luminaries such as Anna Wintour while writing After Steve. His research shows the company’s success came at a cost. Apple lost its innovative spirit and has not designed a new category of device in years. Ive’s departure in 2019 marked a culmination in Apple’s shift from a company of innovation to one of operational excellence, and the price is a company that has lost its soul.

How Apple Became a Trillion-Dollar Company and Lost Its Soul

After Steve

** #1 Wall Street Journal Bestseller ** In this essential book written by a rural native and Silicon Valley veteran, Microsoft's Chief technology officer tackles one of the most critical issues facing society today: the future of artificial intelligence and how it can be realistically used to promote growth, even in a shifting employment landscape. There are two prevailing stories about AI: for heartland low- and middle-skill workers, a dystopian tale of steadily increasing job destruction; for urban knowledge workers and the professional class, a utopian tale of enhanced productivity and convenience. But there is a third way to look at this technology that will revolutionize the workplace and ultimately the world. Kevin Scott argues that AI has the potential to create abundance and opportunity for everyone and help solve some of our most vexing problems.As the chief technology officer at Microsoft, he is deeply involved in the development of AI applications, yet mindful of their potential impact on workers?knowledge he gained firsthand growing up in rural Virginia. Yes, the AI Revolution will radically disrupt economics and employment for everyone for generations to come. But what if leaders prioritized the programming of both future technology and public policy to work together to find solutions ahead of the coming AI epoch? Like public health, the space program, climate change and public education, we need international understanding and collaboration on the future of AI and work. For Scott, the crucial question facing all of us is this: How do we work to ensure that the continued development of AI allows us to keep the American Dream alive?In this thoughtful, informed guide, he offers a clear roadmap to find the answer.

** #1 Wall Street Journal Bestseller ** In this essential book written by a rural native and Silicon Valley veteran, Microsoft’s Chief technology officer tackles one of the most critical issues facing society today: the future of artificial intelligence and how it can be realistically used to promote growth, even in a shifting employment landscape. There are two prevailing stories about AI: for heartland low- and middle-skill workers, a dystopian tale of steadily increasing job destruction; for urban knowledge workers and the professional class, a utopian tale of enhanced productivity and convenience. But there is a third way to look at this technology that will revolutionize the workplace and ultimately the world. Kevin Scott argues that AI has the potential to create abundance and opportunity for everyone and help solve some of our most vexing problems.As the chief technology officer at Microsoft, he is deeply involved in the development of AI applications, yet mindful of their potential impact on workers—knowledge he gained firsthand growing up in rural Virginia. Yes, the AI Revolution will radically disrupt economics and employment for everyone for generations to come. But what if leaders prioritized the programming of both future technology and public policy to work together to find solutions ahead of the coming AI epoch? Like public health, the space program, climate change and public education, we need international understanding and collaboration on the future of AI and work. For Scott, the crucial question facing all of us is this: How do we work to ensure that the continued development of AI allows us to keep the American Dream alive?In this thoughtful, informed guide, he offers a clear roadmap to find the answer.

From Rural America to Silicon Valley—Making AI Serve Us All

Reprogramming the American Dream

A veteran Pulitzer Prize-winning journalist shadows the top thinkers in the field of Artificial Intelligence, introducing the breakthroughs and developments that will change the way we live and work. Artificial Intelligence has been “just around the corner” for decades, continually&nbsp;disappointing those who long believed in its potential. But now, with the emergence and growing use of ChatGPT, Gemini, and a rapidly multiplying number of other AI tools, many are wondering: Has AI’s moment finally arrived?In AI Valley, Pulitzer Prize-winning journalist Gary Rivlin brings us deep into the world of AI development in Silicon Valley. Over the course of more than a year, Rivlin closely follows founders and venture capitalists trying to capitalize on this AI moment. That includes LinkedIn founder Reid Hoffman, the legendary investor whom the Wall Street Journal once called, “the most connected person in Silicon Valley.”Through Hoffman, Rivlin is granted access to a number of companies on the cutting-edge of AI research, such as Inflection AI, the company Hoffman cofounded in 2022, and OpenAI, the San Francisco-based startup that sparked it all with its release at the end of that year of ChatGPT. In addition to Hoffman, Rivlin introduces us to other AI experts, including OpenAI cofounder Sam Altman and Mustafa Suleyman, the co-founder of DeepMind, an early AI startup that Google bought for $650 &nbsp;million in 2014. Rivlin also brings readers inside Microsoft, Meta, Google and other tech giants scrambling to keep pace.On this vast frontier, no one knows which of these companies will hit it big–or which will flame out spectacularly. In this riveting narrative marbled with familiar names such as Musk, Zuckerberg, and Gates, Rivlin chronicles breakthroughs as they happen, giving us a deep understanding of what’s around the corner in AI development. An adventure story full of drama and unforgettable personalities, AI Valley promises to be the definitive story for anyone seeking to understand the latest phase of world-changing discoveries and the minds behind them.

Microsoft, Google, and the Trillion-Dollar Race to Cash In on Artificial Intelligence

AI Valley

'Si buscabas un plan sencillo y probado para hacer crecer tu negocio, ahora lo tienes en tus manos'. —LEWIS HOWES, autor de La escuela de la grandezaBestseller del Wall Street Journal.Dirigir un negocio suele alejarse mucho de lo que nos imaginamos al emprender. Creemos que lo más difícil es dar el primer paso y empezar a vender, pero nadie nos advierte que la mayoría de las pequeñas empresas quiebra por no saber gestionar ese crecimiento. Si tu negocio te pide a gritos un plan para crecer de manera segura y confiable, pero no sabes por dónde comenzar, llegaste al lugar indicado. Cómo hacer crecer tu negocio es un sencillo manual de 6 pasos que te ayudará a profesionalizar tu operación y aumentar tus ganancias e ingresos, sin importar el tipo o el tamaño de tu compañía. Diseñado y probado por el exitoso empresario y autor bestseller Donald Miller, este novedoso sistema hará que tu empresa tome vuelo, y que tú ganes dinero, tranquilidad y tiempo para dedicarte a lo que realmente te gusta.Aquí aprenderás sobre:<ul><li>Liderazgo: cómo crear y ejecutar un plan de crecimiento fácil y confiable.</li><li>Marketing: cómo atraer, expandir y mantener tu base creciente de clientes ideales.</li><li>Ventas: cómo dejar de vender e invitar a los clientes a formar parte de una historia.</li><li>Optimización del producto: tácticas para identificar áreas en las que puedes aumentar la capacidad para servir mejor a tu mercado.</li><li>Operaciones: la mejor manera de estructurar tu negocio es maximizar tus habilidades y delegar las áreas que deben ser manejadas por otra persona.</li><li>Flujo de caja: cómo gestionar el dinero que ingresa para que este crezca en lugar de desaparecer misteriosamente.</li></ul>Entonces, ¿estás listo para despegar?———“If&nbsp;you're looking for an easier, proven plan to grow your business, you've found it." —Lewis Howes, author of the New York Times bestseller, The School of GreatnessA Wall Street Journal Bestseller.Running a business often turns out to be very different from what we imagine when we first start out. We think the hardest part is taking that first step and igniting sales. However, everybody forgets to mention that most small businesses fail because they don’t know how to manage growth. If your small business pleads for a plan to grow safely and reliably, but you don’t know where to start, you’ve come to the right place.How to Grow Your Business is a simple 6-step guide that will help you professionalize your operations and increase your profits and revenue, no matter the type or size of your company. Designed and tested by successful entrepreneur and bestselling author Donald Miller, this innovative system will help your business take off, while you gain money, peace of mind, and time to focus on what you truly love. So, are you ready to take off?

«Si buscabas un plan sencillo y probado para hacer crecer tu negocio, ahora lo tienes en tus manos». —LEWIS HOWES, autor de La escuela de la grandezaBestseller del Wall Street Journal.Dirigir un negocio suele alejarse mucho de lo que nos imaginamos al emprender. Creemos que lo más difícil es dar el primer paso y empezar a vender, pero nadie nos advierte que la mayoría de las pequeñas empresas quiebra por no saber gestionar ese crecimiento. Si tu negocio te pide a gritos un plan para crecer de manera segura y confiable, pero no sabes por dónde comenzar, llegaste al lugar indicado. Cómo hacer crecer tu negocio es un sencillo manual de 6 pasos que te ayudará a profesionalizar tu operación y aumentar tus ganancias e ingresos, sin importar el tipo o el tamaño de tu compañía. Diseñado y probado por el exitoso empresario y autor bestseller Donald Miller, este novedoso sistema hará que tu empresa tome vuelo, y que tú ganes dinero, tranquilidad y tiempo para dedicarte a lo que realmente te gusta.Aquí aprenderás sobre:<ul><li>Liderazgo: cómo crear y ejecutar un plan de crecimiento fácil y confiable.</li><li>Marketing: cómo atraer, expandir y mantener tu base creciente de clientes ideales.</li><li>Ventas: cómo dejar de vender e invitar a los clientes a formar parte de una historia.</li><li>Optimización del producto: tácticas para identificar áreas en las que puedes aumentar la capacidad para servir mejor a tu mercado.</li><li>Operaciones: la mejor manera de estructurar tu negocio es maximizar tus habilidades y delegar las áreas que deben ser manejadas por otra persona.</li><li>Flujo de caja: cómo gestionar el dinero que ingresa para que este crezca en lugar de desaparecer misteriosamente.</li></ul>Entonces, ¿estás listo para despegar?———“If&nbsp;you're looking for an easier, proven plan to grow your business, you've found it." —Lewis Howes, author of the New York Times bestseller, The School of GreatnessA Wall Street Journal Bestseller.Running a business often turns out to be very different from what we imagine when we first start out. We think the hardest part is taking that first step and igniting sales. However, everybody forgets to mention that most small businesses fail because they don’t know how to manage growth. If your small business pleads for a plan to grow safely and reliably, but you don’t know where to start, you’ve come to the right place.How to Grow Your Business is a simple 6-step guide that will help you professionalize your operations and increase your profits and revenue, no matter the type or size of your company. Designed and tested by successful entrepreneur and bestselling author Donald Miller, this innovative system will help your business take off, while you gain money, peace of mind, and time to focus on what you truly love. So, are you ready to take off?

Un plan de 6 pasos para que tu pequeña empresa tome vuelo

How to Grow Your Small Business \ Cómo hacer crecer tu negocio (Spanish edition)

YOUR FUTURE STARTS NOWBy the time you reach the end of the book, I promise you will understand your Future You better than ever...you will be able to see yourself in the future you want and know the steps needed to get there.Brian David Johnson has spent a quarter century helping governments, schools, corporations, and small businesses shape the future?now, he wants to help you. In The Future You, Johnson distills his work as an applied futurist and gives readers the practical tools to craft the future they've always wanted. Offering a unique combination of practical guidance, interactive workbooks, and compelling real-life stories, The Future You empowers readers to break through the fear of uncertainty. Whether you want to find your new passion, switch your career, or make a personal change, fear holds so many of us captive and prevents us from taking the steps necessary to start now. You no longer have to just dream about a better future, you can turn those plans, those ideas, and those hopes into reality.

YOUR FUTURE STARTS NOWBy the time you reach the end of the book, I promise you will understand your Future You better than ever...you will be able to see yourself in the future you want and know the steps needed to get there.Brian David Johnson has spent a quarter century helping governments, schools, corporations, and small businesses shape the future—now, he wants to help you.&nbsp;In The Future You, Johnson distills his work as an applied futurist and gives readers the practical tools to craft the future they’ve always wanted. Offering a unique combination of practical guidance, interactive workbooks, and compelling real-life stories, The Future You empowers readers to break through the fear of uncertainty. Whether you want to find your new passion, switch your career, or make a personal change, fear holds so many of us captive and prevents us from taking the steps necessary to start now. You no longer have to just dream about a better future, you can turn those plans, those ideas, and those hopes into reality.

Break Through the Fear and Build the Life You Want

The Future You

Revised edition of the author's Executive presence, [2014]

It’s no coincidence that Eddie Glaude, Amanda Gorman, and Gustavo Dudamel are stars of this new edition of Executive Presence and the usual suspects.Hewlett’s most potent message, ten years ago and now, is that EP is eminently learnable.

Leadership in an Age of Inclusion

Executive Presence 2.0

The first Black female CEO of a Fortune 500 company looks back at her life and her career at Xerox, sharing unique insights on American business and corporate life, the workers she has always valued, racial and economic justice, how greed is threatening democracy, and the obstacles she's conquered being Black and a woman. ?I am a black woman, I do not play golf, I do not belong to or go to country clubs, I do not like NASCAR, I do not listen to country music, and I have a masters degree in engineering. I, like a typical New Yorker, speak very fast, with an accent and vernacular that is definitely New York City, definitely Black. So when someone says I'm going to introduce you to the next CEO of Xerox, and the options are lined up against a wall, I would be the first one voted off the island.? In 2009, when she was appointed the Chief Executive Officer of the Xerox Corporation, Ursula Burns shattered the glass ceiling and made headlines. But the media missed the real story, she insists. ?It should have been 'how did this happen? How did Xerox Corporation produce the first African American woman CEO?' Not this spectacular story titled, ?Oh, my God, a Black woman making it.?In this smart, no-nonsense book, part memoir and part cultural critique, Burns writes movingly about her journey from tenement housing on Manhattan's Lower East Side to the highest echelons of the corporate world. She credits her success to her poor single Panamanian mother, Olga Racquel Burns?a licensed child-care provider whose highest annual income was $4,400?who set no limits on what her children could achieve. Ursula recounts her own dedication to education and hard work, and how she took advantage of the opportunities and social programs created by the Civil Rights and Women's movements to pursue engineering at Polytechnic Institute of New York.Burns writes about overcoming the barriers she faced, as well as the challenges and realities of the corporate world. Her classmates and colleagues?almost all white males??couldn't comprehend how a Black girl could be as smart, and in some cases, smarter than they were. They made a developed category for me. Unique. Amazing. Spectacular. That way they could accept me.? Her thirty-five-year career at Xerox was all about fixing things, from cutting millions to save the company from bankruptcy to a daring $6 billion acquisition to secure its future. Ursula also worked closely with President Barack Obama as a lead on his STEM initiative and Chair of his Export council, where she traveled with him on an official trade mission to Cuba, and became one of his greatest admirers.Candid and outspoken, Ursula offers a remarkable look inside the c-suites of corporate America through the eyes of a Black woman?someone who puts humanity over greed and justice over power. She compares the impact of the pandemic to the financial crisis of 2007, condemns how corporate culture is destroying the spirit of democracy, and worries about the workers whose lives are being upended by technology. Empathetic and dedicated, idealistic and pragmatic, Ursula demonstrates that, no matter your circumstances, hard work, grit and a bit of help along the way can change your life?and the world.

The first Black female CEO of a Fortune 500 company looks back at her life and her career at Xerox, sharing unique insights on American business and corporate life, the workers she has always valued, racial and economic justice, how greed is threatening democracy, and the obstacles she’s conquered being Black and a woman. “I am a black woman, I do not play golf, I do not belong to or go to country clubs, I do not like NASCAR, I do not listen to country music, and I have a masters degree in engineering. I, like a typical New Yorker, speak very fast, with an accent and vernacular that is definitely New York City, definitely Black. So when someone says I’m going to introduce you to the next CEO of Xerox, and the options are lined up against a wall, I would be the first one voted off the island.”&nbsp;&nbsp;In 2009, when she was appointed the Chief Executive Officer of the Xerox Corporation, Ursula Burns shattered the glass ceiling and made headlines. But the media missed the real story, she insists. “It should have been ‘how did this happen? How did Xerox Corporation produce the first African American woman CEO?’ Not this spectacular story titled, “Oh, my God, a Black woman making it.”In this smart, no-nonsense book, part memoir and part cultural critique, Burns writes movingly about her journey from tenement housing on Manhattan’s Lower East Side to the highest echelons of the corporate world. She credits her success to her poor single Panamanian mother, Olga Racquel Burns—a licensed child-care provider whose highest annual income was $4,400—who set no limits on what her children could achieve. Ursula recounts her own dedication to education and hard work, and how she took advantage of the opportunities and social programs created by the Civil Rights and Women’s movements to pursue engineering at Polytechnic Institute of New York.Burns writes about overcoming the barriers she faced, as well as the challenges and realities of the corporate world. Her classmates and colleagues—almost all white males—“couldn’t comprehend how a Black girl could be as smart, and in some cases, smarter than they were. They made a developed category for me. Unique. Amazing. Spectacular. That way they could accept me.” Her thirty-five-year career at Xerox was all about fixing things, from cutting millions to save the company from bankruptcy to a daring $6 billion acquisition to secure its future. Ursula also worked closely with President Barack Obama as a lead on his STEM initiative and Chair of his Export council, where she traveled with him on an official trade mission to Cuba, and became one of his greatest admirers.Candid and outspoken, Ursula offers a remarkable look inside the c-suites of corporate America through the eyes of a Black woman—someone who puts humanity over greed and justice over power. She compares the impact of the pandemic to the financial crisis of 2007, condemns how corporate culture is destroying the spirit of democracy, and worries about the workers whose lives are being upended by technology. Empathetic and dedicated, idealistic and pragmatic, Ursula demonstrates that, no matter your circumstances, hard work, grit and a bit of help along the way can change your life—and the world.&nbsp;

Where You Are Is Not Who You Are

Drawing on advice from the world's leading experts on conflict and communication?from relationship scientists to hostage negotiators to diplomats?Ian Leslie, a columnist for the New Statesman, shows us how to transform the heat of conflict, disagreement and argument into the light of insight, creativity and connection, in a book with vital lessons for the home, workplace, and public arena. For most people, conflict triggers a fight or flight response. Disagreeing productively is a hard skill for which neither evolution or society has equipped us. It's a skill we urgently need to acquire; otherwise, our increasingly vociferous disagreements are destined to tear us apart. Productive disagreement is a way of thinking, perhaps the best one we have. It makes us smarter and more creative, and it can even bring us closer together. It's critical to the success of any shared enterprise, from a marriage, to a business, to a democracy. Isn't it time we gave more thought to how to do it well?In an increasingly polarized world, our only chance for coming together and moving forward is to learn from those who have mastered the art and science of disagreement. In this book, we'll learn from experts who are highly skilled at getting the most out of highly charged encounters: interrogators, cops, divorce mediators, therapists, diplomats, psychologists. These professionals know how to get something valuable ? information, insight, ideas?from the toughest, most antagonistic conversations. They are brilliant communicators: masters at shaping the conversation beneath the conversation. They know how to turn the heat of conflict into the light of creativity, connection, and insight. In this much-need book, Ian Leslie explores what happens to us when we argue, why disagreement makes us stressed, and why we get angry. He explains why we urgently need to transform the way we think about conflict and how having better disagreements can make us more successful. By drawing together the lessons he learns from different experts, he proposes a series of clear principles that we can all use to make our most difficult dialogues more productive?and our increasingly acrimonious world a better place.

Drawing on advice from the world’s leading experts on conflict and communication—from relationship scientists to hostage negotiators to diplomats—Ian Leslie, a columnist for the New Statesman, shows us how to transform the heat of conflict, disagreement and argument into the light of insight, creativity and connection, in a book with vital lessons for the home, workplace, and public arena. For most people, conflict triggers a fight or flight response. Disagreeing productively is a hard skill for which neither evolution or society has equipped us. It’s a skill we urgently need to acquire; otherwise, our increasingly vociferous disagreements are destined to tear us apart. Productive disagreement is a way of thinking, perhaps the best one we have. It makes us smarter and more creative, and it can even bring us closer together. It’s critical to the success of any shared enterprise, from a marriage, to a business, to a democracy. Isn’t it time we gave more thought to how to do it well?In an increasingly polarized world, our only chance for coming together and moving forward is to learn from those who have mastered the art and science of disagreement. In this book, we’ll learn from experts who are highly skilled at getting the most out of highly charged encounters: interrogators, cops, divorce mediators, therapists, diplomats, psychologists. These professionals know how to get something valuable – information, insight, ideas—from the toughest, most antagonistic conversations. They are brilliant communicators: masters at shaping the conversation beneath the conversation. They know how to turn the heat of conflict into the light of creativity, connection, and insight.&nbsp;In this much-need book, Ian Leslie explores what happens to us when we argue, why disagreement makes us stressed, and why we get angry. He explains why we urgently need to transform the way we think about conflict and how having better disagreements can make us more successful. By drawing together the lessons he learns from different experts, he proposes a series of clear principles that we can all use to make our most difficult dialogues more productive—and our increasingly acrimonious world a better place.

How Productive Disagreements Lead to Better Outcomes

Conflicted

"Leading from Anywhere is the best book on remote work I've ever read-incisive, original, and eminently practical. Read it-and take notes!"-Daniel H. Pink, author of When, Drive, and To Sell Is Human The ultimate guide to leading remote teams, tackling the key challenges that managers face-from hiring and onboarding new members from afar to building culture remotely, tracking productivity, communicating speedily, and avoiding burnout It's undeniable that we're entering a new era of remote work. While many leaders seek to run business as usual, why settle for the usual when remote teams allow us to work even better? The research shows that employees are more productive and engaged when they have the freedom to work from anywhere. Which means leaders need the skills to lead from anywhere. In this meticulously researched, refreshingly practical book, top business thought leader David Burkus provides managers with the field guide to leading remotely, packed with everyday examples and illuminating insights. Structured around the life cycle of working on a team, Burkus tackles the key inflection points and challenges that remote managers face, from taking the team remote and adding new members to communicating effectively and quickly, managing performance, keeping the team engaged, and even helping them strike the right balance between work and life. Leading from Anywhere provides everything you'll need to survive and thrive as the leader of a remote team-something all leaders will need to consider themselves from now on.

“Leading from Anywhere is the best book on remote work I’ve ever read—incisive, original, and eminently practical. Read it—and take notes!”—Daniel H. Pink, author of When, Drive, and To Sell Is Human The ultimate guide to leading remote teams, tackling the key challenges that managers face—from hiring and onboarding new members from afar to building culture remotely, tracking productivity, communicating speedily, and avoiding burnout It’s undeniable that we’re entering a new era of remote work. While many leaders seek to run business as usual, why settle for the usual when remote teams allow us to work even better? The research shows that employees are more productive and engaged when they have the freedom to work from anywhere. Which means leaders need the skills to lead from anywhere. In this meticulously researched, refreshingly practical book, top business thought leader David Burkus provides managers with the field guide to leading remotely, packed with everyday examples and illuminating insights. Structured around the life cycle of working on a team, Burkus tackles the key inflection points and challenges that remote managers face, from taking the team remote and adding new members to communicating effectively and quickly, managing performance, keeping the team engaged, and even helping them strike the right balance between work and life. Leading from Anywhere provides everything you’ll need to survive and thrive as the leader of a remote team—something all leaders will need to consider themselves from now on.

The Essential Guide to Managing Remote Teams

Leading from Anywhere

Prompt

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