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Leonard GPC RST D: Playbook for
Changemakers

Playbook for Changemakers

Agile ways of working that amplify impact

Public sector leaders are facing challenges unlike anything seen before. Reforms collide with resource pressures, staffing shortages meet rising expectations, and crises spread across organisational boundaries. Traditional leadership tools promise clarity, but often fall short when the world refuses to stay simple.The Leadership Lab offers a new way forward. Instead of searching for quick fixes or rigid models, this book shows how leaders can work productively with complexity. Drawing on cutting edge research, real world cases, and the innovative concept of Learning and Leadership Laboratories, it provides practical guidance for leaders who want to create clarity without oversimplifying and make progress without forcing premature solutions.With its blend of theory and practice, The Leadership Lab supports leaders in remaining reflective under pressure, fostering cultures of inquiry and collaboration, and finding their way through uncertainty with confidence and care. Whether they work in a school, a department, or a municipality, readers will find a compelling approach to understanding today's organisational challenges and to leading in ways that are more sustainable, attentive, and humane.

Navigating Complexity in Public Organisations

The Leadership Lab

Optimize staff performance with this handbook of performance management including guidance for remote workforces and the latest innovations in personnel development planning and pay.

An Evidence-Based Guide to Performance Leadership

Armstrong’s Handbook of Performance Management

Global Health Diplomacy

There has been an increasing movement to place results at the heart of the agenda for social investments and development. Though development has a compelling value proposition a year of life can often be saved for a few hundred dollars there is skepticism to its ability to measure and manage programs for results. It is this skepticism which is at the heart of debates on the future of development. Managing Development for Results describes the results agenda in development, measurement and management approaches, and challenges on the ground. It is an easily accessible book which provides a comprehensive view on the innovative approach used to demonstrate compelling development results. The first section of the book covers the history and key components of the results agenda. The second section assesses how this is put into practice with innovative examples from global initiatives, foundations, civil society, private sector and country case studies. Finally, the book assesses the future role of the results-based agenda for a wide variety of development actors. It argues that results provide a "common currency" to coordinate and focus increasingly diverse partners on the core value of development, and communicate this to a wider audience. How results are built into development programs and the future development agenda will be illustrated as well. This book aims to target a wide audience in development, practitioners internationally and locally, management, business and philanthropy and those interested in international relations. It would also aim to appeal to a general audience interested in the future of development and whether it can achieve compelling results.

Managing Development For Results

Test more, assume less. Harvard Business School professor Stefan Thomke reveals why leaders should adopt a scientific mindset--and how experimentation drives smarter decisions in an uncertain world.Every day, leaders face high-stakes decisions about products, customers, strategy, and resource allocation. Yet many of these decisions rely on untested assumptions. Overconfidence, gut instinct, and "what worked before" often substitute for evidence, leaving companies exposed to costly missteps. How can leaders navigate today's uncertainty and complexity to make smarter choices?In The Scientific Mindset: How Thinking Scientifically Drives Better Business Decisions, Harvard Business School professor and innovation expert Stefan Thomke offers a compelling solution: adopt a scientific mindset. Drawing on decades of research and using real-world examples, Thomke shows how challenging assumptions, articulating testable hypotheses, and running disciplined experiments transform decision-making. This concise, practical guide introduces a new leadership model grounded in evidence, not just intuition.Through vivid stories--from famous science experiments to companies such as Amazon and Lego reinventing themselves--Thomke demonstrates how experimentation uncovers hidden truths, mitigates risk, and inspires innovation. Readers will learn how to ask deeper questions, design trustworthy experiments, build cultures that value curiosity over certainty, and develop AI systems that ensure reliability while scaling testing. Along the way, Thomke reveals why intellectual humility and a willingness to be proven wrong are hallmarks of great leadership.Adopting a scientific mindset isn't just smart--it's essential for leading effectively today. Whether you're launching a product, rethinking strategy, or making sense of a rapidly changing world, The Scientific Mindset is your road map for making better decisions.

How Thinking Scientifically Drives Better Business Decisions

The Scientific Mindset

Our economic system has changed, and younger generations are being locked out of the opportunities our parents once had. Generation Fcked* exposes how the system broke, why the old rules no longer work, and what Millennials and Gen Z can do to reclaim their financial futures. Cancel your subscriptions. Make coffee at home. Go to college. Don’t rent. Buy a house to build equity. That advice was built for a different economy. Today, those choices come with far less certainty. With rising inflation, unaffordable housing, stagnant wages, and crushing student debt, the traditional ‘rules of success’ for many working- and middle-class young adults no longer lead to the outcomes once promised. This leaves younger generations searching for strategies that actually work in today’s world. Drawing on Freddie Smith’s personal journey and data-driven insights, Generation Fcked* explores the uncomfortable reality of how the American Dream—homeownership, family, and a secure retirement—has become increasingly difficult for people under forty-five. With a frank, solutions-oriented approach, this modern guide to our financially f*cked reality will help you: <ul> <li>Understand how the economy became so unequal and which institutions profit as the cost of living rises</li> <li>Talk about the generational wealth divide with older generations in ways that encourage empathy, understanding, and productive conversation</li> <li>Decide whether renting or homeownership makes sense for your life, and take meaningful steps toward clearing debt, investing, and saving</li> <li>Build a retirement plan without relying on Social Security or sacrificing your work–life balance</li> <li>Stay informed, advocate for change, and redefine success on realistic, modern terms</li> </ul> The current system isn’t sustainable. By pairing big-picture clarity with actionable, ground-level guidance, Generation Fcked* offers a path toward a more stable, fair, and achievable future, serving as a guide for generations navigating a radically different economy.

How Millennials and Gen Z Were Robbed of the American Dream and How We Can Fix Our Futures

Generation F*cked

The need for resilience at organisational, department and individual level has never been greater. Geopolitical conflict, climate change, supply chain disruption and political instability are just a handful of the risks that leaders must mitigate to ensure stable business operation and optimum effectiveness. Project resilience refers to the ability of a project or initiative to anticipate, adapt and recover from unexpected challenges, disruptions or uncertainties. It involves the capacity to withstand shocks, maintain functionality in the face of adversity, and quickly recover to a stable state. Resilient projects underpin resilient organisations; a resilient organisation produces sustainable competitive advantage. This book offers a structured framework - the Project Resilience Maturity Model - to assess and enhance resilience in organisations. The authors begin by considering different approaches to project resilience, and by identifying potential tensions therein. In the second part, methods of sustaining project resilience are examined, focusing on the perspective of the project manager, personal responsibility and the role of leadership. The latter part of the textbook provides practical tools and applications to assess and enhance project resilience. Throughout, the authors employ a pedagogical framework designed to ensure maximum effectiveness for students and practitioners. Chapters are organised to reflect the evolution of project resilience maturity, moving from early-stage compliance to strategic integration and transformative resilience. Concepts are introduced in a sequential order that builds on what has come before, with Key Takeaways summarising each chapter's most critical points. Fictional case studies illustrate how topics can be been implemented in a complex project management setting, while Key and Dormant Tensions highlight potential blind spots. Demystifying complex topics without sacrificing scholarly rigour, Project Resilience provides you with a strategic approach to ensuring projects are well-equipped to withstand uncertainties and adapt to dynamic conditions. It is the perfect textbook to support advanced Project Management and Organisational Resilience courses, and to provide practical methods for leading responsible organisations.

Navigating Tensions from Control to Transformation

Project Resilience

Boost your AI quotient for AI-ready leadership.Most leaders know that AI can deliver efficiency gains, making it a company priority in a challenging business environment. But the pace of change is outstripping their ability to adapt. More than 75% of leaders report that AI is creating challenges they have never faced before and these new challenges, anxieties and uncertainty about the future are creating a 'readiness gap'.AI-Q, your AI Quotient, is both a new metric for assessing readiness and a framework for building it. Use the AI-Q MAP (Mindset, Abilities and Practices) to: <ul> <li> assess where you are today </li> <li> identify the critical gaps, and </li> <li> build the leadership and organizational capabilities you need to ensure your AI investments deliver returns. </li> </ul>Futurist and economist Athena Peppes draws on research from leading institutions and expert interviews to offer a new approach to AI-readiness, the new critical leadership capability in the human+AI era.

The new leadership imperative for the Human+AI era

AI-Q

Domain-specific Bodies Of Knowledge In Project Management

This book brings together, develops, and consolidates important core common knowledge components in construction management, with the aim of developing a knowledge domain specific to the concepts of circular economy (CE) and reverse logistics (RL). It places emphasis on the following knowledge domains: foundation knowledge domain; procedural knowledge domain; and theoretical knowledge domain. This book goes further than others in integrating the two themes of CE and RL in integrating the latest research and developments in both these 'Circular Economy' and 'Reverse Logistics' areas.The issue of construction demolition waste and the detrimental impact of the construction industry is a global one; in fact, the construction industry is responsible for over 30% of the extraction of natural resources, and 25% of solid waste generated. This waste has significantly aggravated adverse environmental impacts, including pollution and greenhouse gas emissions. To mitigate this, there is an urgent need for construction organizations to transition from a linear economy to a circular economy. This book elaborates on RL and CE as remedial strategies for waste recovery. This book will make a difference compared to other books on these two themes of 'Circular Economy' and 'Reverse Logistics' areas as its anchored-on knowledge domains. It is a must-read for policy makers, students, and construction management researchers and practitioners.

Developing A Circular Economy And Reverse Logistics Body Of Knowledge For The Construction Industry

A guide to organizational transformation targeting the country's trillion-dollar stagnancy problem-the "frozen middle" of corporate America-and offering strategies to overcome bureaucratic setbacks that hinder innovation, profit, and fulfillment Corporate America is stuck. Initiatives are stalling out, strategic plans are fizzling, and even the most promising innovations get buried under bureaucracy. Worse still, profit and employee satisfaction are trending lower. Sound familiar? This is the impact of the "frozen middle"-the critical layer of management caught between high-level leadership's vision and frontline employees' execution. That corporate paralysis traps passionate managers in inertia and stymies senior leadership. And every year it's costing companies billions. As experts in organizational transformation, Jimmy Leppert and Justin Wasserman have spent their careers figuring out how to thaw the frozen middle. Their consulting firm, Empactful Advisors, has led major organizations-including Chevron, Merck, and the Department of Defense-to generate more than $5 billion in cost savings and revenue growth. The key to their success comes from aligning senior leadership and middle management, using empathy and practical frameworks to illuminate the blocks that both sides face, and showing how they can shift from utter disconnect to collaborative goal setting that helps all parties-as well as the company-hit their targets. In Thaw, Leppert and Wasserman share their field-tested methods for turning strategic goals into tangible outcomes. Along the way, they offer a road map for employees at all levels to learn how to move through the bottlenecks that hold their organizations back and facilitate meaningful change. Middle managers will be empowered to unlock stalled careers, and senior leaders will learn how to galvanize their workforce and achieve bold, accelerated change. In the age of AI, a playbook for improving-and celebrating-human contribution is more essential than ever. Sharp, confident, and timely, Thaw is poised to be the definitive book on ending organizational paralysis and unlocking true potential.

Unfreeze Middle Management to Unlock Strategy, Innovation, and Growth

Thaw

Creating Success series

Learn how to become a leader people want to follow with this practical guide.

Set Standards, Meet Needs and Bring People With You

How to Be a Leader

Strategies for finding big, long-lasting success.We're drawn to stories of people who succeed against the odds. But what if those stories aren't just inspiring? What if they reveal a strategy?In Your Life Needs a Strategy, Martin Reeves, Christian Stadler, Julia Hautz, and Hamad Buamim argue that extraordinary success is rarely the product of talent or effort alone--and it's never just luck. It comes from knowing how to work with uncertainty: spotting opportunities others miss, experimenting when outcomes are unclear, influencing situations that seem fixed, and creating possibilities that didn't exist before.At the heart of the book is a simple but powerful idea: you can't control the future, but you can shape the conditions that determine your odds. By choosing the right strategy for the environment you're in--and knowing when to shift--you gain leverage over outcomes that once felt random.Success doesn't go to the smartest or the hardest working. It goes to those who understand how success actually happens in complex systems. Your Life Needs a Strategy is a practical guide for anyone who wants to increase their visibility, influence, and impact by thinking more strategically about where to play, how to move, and when to change course.

How to Increase Your Odds of Doing Extraordinary Things

Your Life Needs a Strategy

Playbook for Changemakers

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