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Mastering Strategic Facility Leadership

Independently published

Clay C: Mastering Strategic Facility
Leadership

Enterprise Governance, Risk, and Stewardship for Modern Facility Leaders

Two former Walt Disney Imagineering leaders and designers take on a major gap in team leadership: the lack of a reliable method for collaboration that consistently drives success, innovation, and efficient problem-solving while also minimizing burnout and interpersonal friction. Drawing on their experience at Walt Disney Imagineering and additional work with companies such as Sony, Heineken, and Mattel, Tricia Cerrone and Edward J. van Luinen, Ed.D share a practical approach leaders can apply in any industry, on any team, right away. At Disney, Tricia and Edward were tasked with co-leading a global high-stakes, multi-year initiative across 120+ disciplines; in the process of uniting creative, technical, and operational teams around shared outcomes, they developed and later refined the collaborative leadership skills and repeatable method presented in this book. Their simple, human approach centers on five everyday behaviors-Generosity, Resourcefulness, Co-Creation, Action, and Gratitude-guided by Noble Purpose and an Instant Implementation Roadmap. The result is a clear, step-by-step way to build trust, unlock ideas, move faster, and sustain energy without new software, restructures, or big budgets. And the ripple effects are powerful: greater innovation, faster decisions, healthier culture, organic professional growth, more resilient people, stronger ROI, and higher engagement. Inside you'll get: A repeatable method that fits any leadership style or team structure. Stories and examples from Disney and beyond that show the method in action. Immediate techniques for safer teams, better brainstorms, quicker pilots, and meaningful recognition. A plan to scale collaboration and overcome common barriers like ego, silos, and burnout.

A Roadmap to Stronger Leaders, Happier Teams, and Big Results

Collaborate to Compete

A sitting CEO's guide to making safety a strategic leadership advantage In A Walk on the Safe Side: Leading with Science in an Uncertain World, Jennifer F. Scanlon, President and CEO of UL Solutions, a leading global safety science organization, states that "innovation without safety is failure." That's what makes safety a critical leadership responsibility-protecting a company's brands, reputation and financial strength. Scanlon shows how leaders can evaluate and address risks amid increasing complexity and fast-paced developments, across AI, cybersecurity, data privacy, supply chains, industrial and consumer products and more. A Walk on the Safe Side offers an insider's perspective from the helm of UL Solutions, the iconic organization descended from Underwriters Laboratories whose century-long legacy of testing and certification has provided assurance and certification for billions of products in the marketplace. Scanlon addresses how potential risks grow more numerous as leaders drive continuous improvement at a scale and pace that determines competitive advantage, providing a framework for safety-first decision-making. Readers will also discover: <ul> <li>How to elevate safety from an operational concern to a C-suite strategic imperative that builds trust and competitive advantage</li> <li>Practical approaches for leading through uncertainty by grounding organizational decisions in safety science, transparency, and rigorous standards</li> <li>Strategies for managing emerging risks in AI, cybersecurity, data privacy, and environmental protection </li> <li>Personal and professional insights drawn from Scanlon's two-time tenure as a CEO, leading both USG Corporation's international expansion and UL Solutions' successful 2024 IPO on the NYSE</li> <li>A leadership philosophy that treats safety as the currency of assurance, reflecting the highest responsibility organizations owe their stakeholders</li> </ul> A Walk on the Safe Side is written for business leaders, executives, and professionals, providing a roadmap for navigating risk, building trust, and driving growth while maintaining the highest standards of responsibility and transparency.

Leading with Science in an Uncertain World

A Walk on the Safe Side

A Practitioner's Guide to Building Data-Driven Business Cases

Investing in Health

Systems Thinking

From Control to Flow with the Process Enneagram

Navigating Complexity

Lioncrest Publishing

How to Stop Shrinking and Start Leading Out Loud

The Audacity of Her

Sleep isn't passive rest, but a critical driver of performance.In high-pressure environments, sleep is often the first thing to go. Long hours are treated as commitment. Pushing through is expected. But the cost builds, often in ways we don't immediately see, leading to distraction, poor decisions, emotional reactivity and missed signals.In this groundbreaking guide, sleep neuroscientist and executive advisor Els van der Helm, PhD, shows that sleep is not just a habit to optimise. It's a system to understand.Blending cutting-edge research with real-world stories and interviews - from global executives to frontline professionals - Dr van der Helm reframes sleep as a hidden driver of performance, resilience and leadership. Her practical, science-backed six-principle framework reveals how we can: <ul><li>Identify our chronotype and align our schedule with peak performance windows</li><li>Use chronotherapy to align work, energy, and recovery across the day</li><li>Understand how REM sleep supports emotional control, creativity, and decision-making - and how to protect it</li><li>Use strategic napping to recover faster and sustain high performance</li><li>Navigate periods of poor sleep, reducing the impact of bad nights and building long-term resilience</li><li>Become a 'sleep leader,' rethinking how work and life are structured to make sustained performance possible, at work and at home</li></ul> Perfect for leaders, ambitious professionals and anyone operating in high-demand environments, Sleep Intelligence offers a new way of thinking about sleep - and how we work, recover and live as a result.

The High-Performance Blueprint for Sharper Thinking

Sleep Intelligence

Tactics for Management and Company Building

Scaling People

The Shingo Model Series

Designing Systems That Shape Workplace Culture and Performance

Build Excellence

Pressure is inevitable. How you handle it determines everything.In this expanded hardcover edition of How to Untie a Balloon, former hostage negotiator and Conflictish(R) founder Ryan Dunlap delivers a practical framework for staying composed under pressure, resolving conflicts, and leading effectively when the stakes are high. With a new chapter and never-before-shared stories of real-world negotiation experience in life-or-death situations, Dunlap reveals how unchecked pressure distorts thinking, escalates conflict, and quietly sabotages relationships at work and at home.At the center of this practical guide is the F.I.R.S.T. Steps framework--Feelings, Interests, Relationships, Situation, and Toll--a clear, repeatable process for navigating difficult conversations with confidence and control. Whether you are leading a team, negotiating a deal, strengthening a partnership, or working through personal conflict, this framework equips you to break complex tension into manageable parts and move toward resolution.Through compelling real-life stories, sharp strategic insights, and actionable tools, the second edition will show you how to: <ul><li>Regulate emotion in the heat of conflict to preserve credibility and influence</li><li>Identify the deeper interests driving tension and move beyond surface disagreements</li><li>Prevent escalation and protect relationships under stress</li><li>Approach high-stakes conversations with clarity and structure</li><li>Transform pressure from a liability into a leadership advantage</li></ul>For professionals ready to take their leadership to the next level, How to Untie a Balloon, 2nd Edition, is a necessary resource for growing your leadership influence and developing the self-mastery to thrive under any pressure.

A Negotiator's Guide to Avoid Popping Under Pressure

How to Untie a Balloon

We are running our lives, teams, and organizations as though our resources are unlimited. They are not. Regenerative People names the cost of that assumption and offers a different way to work, lead, and live. Drawing on six decades of combined coaching and consulting experience, Janet M. Harvey and Silvia Tassarotti trace the shift from extraction to regeneration--from optimizing outcomes to evolving with them, from controlling uncertainty to partnering with it, and from isolating to protect what we have to interconnecting with what sustains us. Regenerative People moves through four expanding circles: the personal renewal that makes all of this possible, the leadership practices that build resilient teams, the organizational models that generate long-term value rather than short-term extraction, and the community-level shifts that make regeneration collective rather than individual. Each chapter pairs concepts with reflective questions and practices, inviting readers to slow down and apply what they're learning rather than simply collect more ideas. The authors write as guides, not lecturers, walking alongside readers the way Virgil walked beside Dante, offering models and questions in search of the reader's own answers. For coaches, executives, and anyone who senses that the old operating model is reaching its limits, this book offers both the diagnosis and the practice: a way to notice drift before it costs something irreplaceable and to deliberately choose a more enduring way to lead.

Regenerative People: Why Renewal Is Key to Lasting Leadership

Lawton Robert Burns is the James Joo-Jin Kim Professor at the University of Pennsylvania. He is a professor in the Departments of Management and Health Care Management at the Wharton School.

Healthcare systems in the United States have engaged in multiple strategies of diversification over the past four decades. These strategies include horizontal integration, vertical integration, market diversification, unrelated business diversification, and financial risk contracts. Most of these strategies have not worked well. A growing number of these systems have already gone bankrupt, while others are teetering on bankruptcy. This volume depicts the strategies undertaken, the difficulties encountered, and the ensuing financial tragedy at three prominent systems: Allegheny Health Education and Research Foundation (AHERF), Jefferson Health System, and Steward Health Care. It also develops a grounded theory of how and why such bankruptcies occur.

The grounded theory identifies the main drivers of bankruptcy. These include forces at work in the executive suite, such as self-interest, self-preservation, and mimicry of other firms. Executives are also encouraged by investment bankers to enter into diversification strategies that involve acquisitions of other companies and grow the footprint of their organizations. In sum, executives are driven by personal ambitions and aspirations for their firms. Another set of drivers include lack of oversight exercised by the firm's board of directors, the speed with which diversification is undertaken, the lack of due diligence in reviewing other firms that are acquired, the failure to learn the historical lessons of other companies that have undertaken diversification, the failure to undertake strategies that are rooted in empirical evidence, the inability of diversifying firms to manage the complexity of the diverse operations they undertake and the diverse markets into which they diversify, the choice of the wrong markets to diversity into and the timing of these choices, and the failure to consider whether such strategies can succeed in an industry as complex as healthcare.

If that were not enough, other forces can doom diversification efforts. These include the lack of sufficient capital to sustain diversification, the resulting reliance on debt capital which often swamps firms, and the many mistaken beliefs and assumptions held by executives. Finally, environmental changes and unforeseen events severely challenge corporate strategy. Such changes often plague efforts to undertake risk contracting. None of these changes or events are considered in strategic planning.

Conglomerates, Complexity and Catastrophe in Healthcare

Mastering Strategic Facility Leadership

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