Über uns

À propos de nous

Open Access

Karriere

Carrière

Aboverträge Kündigen

Résiliation d’abonnement

Vertrag widerrufen

Résiliation de contrat 

Datenschutz

Protection des données

Impressum

Mentions légales

Barrierefreiheit

Accessibilité

Zahlung und Lieferung

Paiement et livraison

Libra

Was ist Libra?

C'est quoi Libra ?

Kostenlos testen

Tester gratuitement

LEXIA

LEXIA Arbeitsrecht

Was ist LEXIA?

C'est quoi LEXIA ?

LEXIA Familienrecht

Zeitschriften

Revues

recht

Pflegerecht

ZBJV

forumpoenale

ZStrR

Anwaltsrevue

Revue de l'avocat

RSAS

FamPra.ch

ASYL

Life Science Recht

BlAR

Sachbuch

Livres spécialisés

LOKI

Semaphor

Fokusthemen

Focus

Thema

Recht studieren

Arbeitsrecht

Droit du travail

Studium

Études

Familienrecht

Droit de la famille

Sozialversicherungsrecht

Droit des assurances sociales

Strafrecht

Droit pénal

Aktienrecht

Droit des sociétés anonymes

Persönlichkeitsrecht

Droit de la personnalité

Publikationen

Publications

Literatur

Digitales Angebot

Bücher

Livres

Buchreihen

Collections

Onlinemodule LEXIA

Modules en ligne LEXIA

recht.ch

Studienliteratur

Littérature pour les études

Swisslex

Dienstleistungen

Services

Dienstleistungen für

Corporate Books

Publishing Lösungen

Aktuelles

Geschäftskunden

Professionnels

Corporate Publishing

Content solutions

Buchhandlungen

Librairies

Veranstaltungen

Événements

Presse

Dozierende

Enseignants

Studierende

Étudiants

Inserierende

Annonceurs

Newsletter

Blog

Autorinnen/Autoren

Auteurs

Unsere Schreibenden

Hilfe

Unsere Autorinnen und Autoren

Liste

Autorenlounge

Espace des auteurs

Bei uns publizieren

Publier chez nous

Open Access Policy

Verlag

Éditions

Themen

Mehr wissen

Mitarbeitende

Collaborateurs

Geschichte

Histoire

Unser Magazin

Notre magazine

Vision und Mission

Vision et mission

Partner

Partenaires

Unternehmenskultur

Culture d'entreprise

Kontakt

Contact

Shop

Schweizer Recht

Ausländisches Recht

Über unseren Shop

Neuerscheinungen

Nouveautés

Sortiment & Suche

Catalogue & Recherche

Vorankündigungen

À paraître

Nach Rechtsgebiet

Par domaine juridique

Kommentare

Commentaires

Gesamtkatalog

Catalogue complet

Fachkatalog Recht

Catalogue de droit

Marketing and Resource Management for
Green Transitions in Economies

Marketing and Resource Management for Green Transitions in Economies

Security, Audit and Leadership Series

Organizational Debt and AI Failure: Why Your AI Project Fails challenges the assumption that unsuccessful artificial intelligence initiatives are primarily caused by weak models, insufficient computing power, or poor technology choices. Instead, Scott Andersen argues that AI often fails because it is introduced into organizations carrying years of unresolved structural debt.The book presents a practical framework for identifying and managing five interconnected forms of organizational debt: technical, data, personnel, security, and embedded debt. Technical debt creates fragile architectures and brittle integrations. Data debt undermines meaning, lineage, context, and trust. Personnel debt appears through skill gaps, unclear responsibilities, burnout, and dependence on a few critical individuals. Security debt weakens identity, governance, assurance, and accountability. Embedded debt connects them through undocumented assumptions, informal processes, workarounds, and hidden dependencies.AI does not necessarily create these weaknesses-it exposes and accelerates them. Processes that remained stable through human judgment and manual intervention can collapse when automated systems begin operating continuously and at machine speed. What appeared to be resilience may have depended on people quietly compensating for organizational problems.Drawing on decades of enterprise architecture and technology experience, Andersen explains why promising pilots become trapped in "pilot purgatory," why local improvements can increase systemwide risk, and why failures frequently emerge at the seams between technologies, teams, data, and decision authorities. He introduces practical concepts and measures-including Total AI Debt Exposure and Total AI Operational Pressure-to help leaders make risk visible and actionable.This book is written for executives, architects, technology leaders, security professionals, data teams, program managers, and organizations preparing to scale AI. Its central message is direct: successful AI transformation does not begin with adoption. It begins with organizational truth. By identifying, measuring, and governing the debt already present, organizations can move beyond experimentation and build AI systems that achieve delivery, adoption, and sustained operational value.

Why your AI projects fail

Organizational Debt

INDAM Palgrave Book Series

This edited volume examines how organisations build, sustain and renew strategic competitiveness amid technological change, sustainability pressures and evolving workforce expectations. Bringing together research on AI, responsible strategy, organisational behaviour and human resource management, the book shows how competitive advantage increasingly depends on the ability to combine technological, environmental and human capabilities.Across twelve chapters, contributors examine AI adoption and marketing, sustainability strategy and communication, circular business models, hybrid and gig work, employee well-being, inclusion, voice, governance and talent retention. Drawing on diverse theoretical perspectives and methodologies, the volume connects rigorous scholarship with practical implications for managers, policymakers, researchers and students. Its central message is that enduring competitiveness rests not only on performance, but on organisations’ capacity to transform responsibly, remain resilient and create value for multiple stakeholders.“An excellent and timely examination of strategic competitiveness in today’s rapidly evolving business environment. By connecting digital and AI transformation, sustainability, human-centred management, inclusion and responsible governance, the book demonstrates how organisations can remain competitive while responding responsibly to technological, environmental and workforce change. A valuable read for scholars of human resource management, organisational behaviour and strategic management.”
 — 
 Professor Sumit K. Kundu, Florida International UniversitySurender Munjal
 is Professor and Head of the Department of Economics and International Business at Aston Business School. He is the Founding Secretary and President-Elect of INDAM and served as Convenor of the INDAM 2026 Conference.
 Niti Bhasin
 is Professor in the Department of Commerce at the Delhi School of Economics, University of Delhi. She is an Executive Board Member of INDAM and led the International Business Track at the INDAM 2026 Conference.
 Vijay Pereira
 is Professor and Associate Dean at ESCE International Business School, Paris. He is President of INDAM (2026–28) and led the Human Resource Management Track at the INDAM 2026 Conference.
 Radha Yadav
 is Assistant Professor of Organisational Behaviour and Human Resource Management at the Indian Institute of Management Ranchi. She is a former Executive Board Member of INDAM and led the Organisational Behaviour Track at the INDAM 2026 Conference.

This edited volume examines how organisations build, sustain and renew strategic competitiveness amid technological change, sustainability pressures and evolving workforce expectations. Bringing together research on AI, responsible strategy, organisational behaviour and human resource management, the book shows how competitive advantage increasingly depends on the ability to combine technological, environmental and human capabilities.Across twelve chapters, contributors examine AI adoption and marketing, sustainability strategy and communication, circular business models, hybrid and gig work, employee well-being, inclusion, voice, governance and talent retention. Drawing on diverse theoretical perspectives and methodologies, the volume connects rigorous scholarship with practical implications for managers, policymakers, researchers and students. Its central message is that enduring competitiveness rests not only on performance, but on organisations’ capacity to transform responsibly, remain resilient and create value for multiple stakeholders.“An excellent and timely examination of strategic competitiveness in today’s rapidly evolving business environment. By connecting digital and AI transformation, sustainability, human-centred management, inclusion and responsible governance, the book demonstrates how organisations can remain competitive while responding responsibly to technological, environmental and workforce change. A valuable read for scholars of human resource management, organisational behaviour and strategic management.”
 — 
 Professor Sumit K. Kundu, Florida International University

Perspectives from INDAM 2026

Driving Strategic Competitiveness in Business

This textbook offers a comprehensive and interdisciplinary exploration of the digital transformation reshaping the financial sector. Bridging academic insight and industry practice, the book examines how financial technologies are redefining banking, payment systems, investment management, and insurance, while discussing innovations such as blockchain, artificial intelligence, and open banking.Structured to support graduate-level teaching and professional development, the book integrates theoretical foundations with real-world case studies from banks, neobanks, and fintech startups. It addresses organizational change, regulatory challenges in AI and cybersecurity, and emerging financing models for fintech ventures, including venture capital and crowdfunding. The book also explores digital marketing, brand management, and financial communication in the context of fintech hype and reputational strategy.With contributions from leading scholars and practitioners, this textbook equips students, instructors, and professionals with the tools to understand and navigate the evolving fintech ecosystem. It is particularly suited for courses in finance, innovation, and digital transformation, and serves as a core text for postgraduate programs in banking and financial technology.Cristina De Silva
 is a postdoctoral researcher in Corporate Finance at LIUC University, Italy and co-coordinator of the Master’s in Fintech and Digital Payments. Her research explores fintech, venture capital, and entrepreneurial finance. She teaches financial innovation, venture capital, and corporate finance and has published in international journals such as Research in International Business and Finance.
 Chiara Conte
 is a contract lecturer and co-coordinator of the Master’s in Fintech and Digital Payments at LIUC University, Italy. Her teaching and research focus on fintech innovation and venture capital, informed by experience at TIM Ventures and AIFI.
 Anna Gervasoni
 is Rector and Full Professor of Business Economics at LIUC University, Italy. A leading expert in alternative finance, she is Director General of AIFI and author of more than 50 publications. Her research focuses on private capital and entrepreneurial finance.
 Aurelio Ravarini
 is Full Professor of Organization and Information Systems at LIUC University, Italy and Director of the Digital Transition Hub. His research spans digital transformation and information systems with more than 200 publications and international appointments at institutions including Cornell University.
 &nbsp;

This textbook offers a comprehensive and interdisciplinary exploration of the digital transformation reshaping the financial sector. Bridging academic insight and industry practice, the book examines how financial technologies are redefining banking, payment systems, investment management, and insurance, while discussing innovations such as blockchain, artificial intelligence, and open banking.Structured to support graduate-level teaching and professional development, the book integrates theoretical foundations with real-world case studies from banks, neobanks, and fintech startups. It addresses organizational change, regulatory challenges in AI and cybersecurity, and emerging financing models for fintech ventures, including venture capital and crowdfunding. The book also explores digital marketing, brand management, and financial communication in the context of fintech hype and reputational strategy.With contributions from leading scholars and practitioners, this textbook equips students, instructors, and professionals with the tools to understand and navigate the evolving fintech ecosystem. It is particularly suited for courses in finance, innovation, and digital transformation, and serves as a core text for postgraduate programs in banking and financial technology.

The Transformation of Banking, Payments, and Financial Services

Advanced Fintech and Financial Innovation

A Practical Introduction

Agribusiness and Entrepreneurship

Mastering Business Analytics

Data Analytics for Strategic Decisions explores how businesses can harness the power of data, technology, and analytics to make strategic decisions that drive growth and innovation. It provides a comprehensive guide to integrating business strategy with data-driven methodologies, offering practical tools and insights for modern organizations.Readers will gain a deep understanding of how to transform data into actionable insights, improving decision-making across marketing, finance, operations, and strategy. The book combines theoretical foundations with real-world applications, including case studies, datasets, and practical exercises. It also addresses emerging topics like AI, predictive analytics, and data governance, ensuring readers are equipped with cutting-edge knowledge and skills.This book is designed for undergraduate and master's students in Business Administration, Business Analytics, and Digital Transformation, as well as professionals seeking to enhance their data-driven decision-making capabilities. It is ideal for courses in Business Analytics, Data Analytics for Business, Business Intelligence, and Digital Transformation.The book includes supplementary materials such as datasets for practical exercises, case studies, and discussion questions, making it suitable for both classroom and online learning environments.

Fundamentals of Business Technology and AI Integration

Data Analytics for Strategic Decisions

Turn enterprise AI into a source of strategic insight, not just productivity gains.The AI Gap by leading AI expert and keynote speaker Richard Foster-Fletcher shows business and technology leaders how to unlock greater value from enterprise AI by changing the structures, processes and culture surrounding it. Organizations invest in AI expecting new intelligence and transformative insights. Yet AI is often introduced through procurement, security, legal and compliance systems designed for standard software, restricting its potential before it can deliver on that promise. This book explains why this gap persists and what organizations must change to close it. You'll learn how to: - Identify organizational barriers limiting the value of AI - Move beyond productivity-focused AI implementation - Create conditions where AI can generate deeper insights - Enable employees to explore, experiment and challenge established thinking &gt;The AI Gap equips leaders to rethink AI implementation, create space for experimentation and turn artificial intelligence into a powerful driver of organizational insight and long-term business value. Themes include: enterprise AI, AI implementation, AI strategy, business transformation, organizational culture, AI innovation

How Business Decisions Expand What AI Can Do

The AI Gap

A practical framework for integrating human and artificial intelligence to drive enterprise growth In Live Agent: A Leader's Guide to Humanizing AI, Detria Williamson, former CMO of IDEO and Board Advisor for AI 2030, delivers a values-driven framework for embedding responsible AI across enterprise functions. Drawing on decades of digital transformation experience and work generating over $6 billion in brand equity for clients like Google and AT&amp;T, Williamson moves beyond automation hype to show leaders how AI implementations can amplify human judgment. Live Agent provides actionable guidance across four critical domains: Brand, Customer Experience, Research and Design, and Product Design. Through real-world case studies, the book demonstrates how to architect AI systems that enhance customer loyalty and brand differentiation while preserving trust. Williamson's ICX (Inclusive Customer Experience) approach ensures that AI integration strengthens inclusive design practices rather than undermining them, giving organizations a sustainable competitive advantage. Readers will also find: <ul> <li>A structured methodology for balancing human intelligence and AI across brand strategy, product design, and customer experience functions</li> <li>Real-world case studies showing how leading organizations have implemented responsible AI to drive measurable enterprise growth</li> <li>The ICX (Inclusive Customer Experience) approach for designing AI systems that maintain trust and serve diverse customer populations</li> <li>Practical guidance on architecting AI solutions that amplify human judgment rather than replacing it, strengthening brand differentiation</li> <li>Frameworks for evaluating AI readiness and embedding responsible practices informed by insights from over 5,000 executive leaders</li> </ul> Live Agent is written for executives, CMOs, chief experience officers, and senior leaders responsible for AI strategy and digital transformation. Organizations seeking to integrate AI in ways that strengthen customer relationships and preserve brand trust will find Williamson's framework both actionable and grounded in proven enterprise results.

A Leader's Guide to Humanizing AI

Live Agent

Routledge Studies in Marketing

Examining how artificial intelligence is affecting business and customer interactions, this book offers a blend of academic and practical expertise on how emerging technologies can create meaningful engagement while businesses maintain their human-centric approach.Spanning the development of AI-powered personalization, predictive analytics, chatbots, and virtual assistants, this book demonstrates how companies can leverage these technologies to create brighter, quicker, and more people-focused customer experiences. In addition to the opportunities, it also examines ethical issues, implementation difficulties, and the skills necessary to be ready for an AI-driven future. Contributors explain not only what AI can do but also demonstrates how organizations across various industries are leveraging AI to boost engagement, loyalty, and efficiency. With case studies, practical frameworks, and forward-looking analysis, the book will be useful in providing actionable takeaways for the fast-changing world of customer experience.This book will be of interest to scholars of digital marketing and consumer research. It will also be of interest to practitioners and MBA students.

Strategies for Human-Centric and Intelligent Engagement

Artificial Intelligence and Customer Experience

This book provides a well-founded and practice-oriented analysis of blockchain technology as a digital disruptive business innovation in the context of small and medium-sized enterprises (SMEs). By combining theoretical foundations with an empirical case study in the field of document management, it demonstrates how technological concepts can be translated into practical business applications. The focus is on key strategic success factors such as user acceptance, resource availability, and organizational integration. The analysis is based on an international research framework and systematically incorporates current global studies and developments. In doing so, the author offers valuable insights for academia, business practice, and policymakers operating at the intersection of digitalization and the SME sector.&nbsp;The AuthorDr. Evgeniya Lange
 serves as a lecturer at various institutions. Her research focuses on digital disruptive innovations, digital transformation, and blockchain technologies. She earned her doctorate from Middlesex University London, where she specialized in blockchain innovation in the context of small and medium-sized enterprises (SMEs). She has also studied digital technologies and business at several renowned institutions, including Harvard University, the Massachusetts Institute of Technology (MIT), Stanford University, the University of Oxford, and Cornell University. Since 2008, she has been active as an entrepreneur, combining academic expertise with extensive practical experience in the SME sector and in government-funded digital transformation projects. Through her work, she bridges the gap between research and practice, with a particular focus on the opportunities and challenges of digital innovation for businesses.
 The translation was done with the help of artificial intelligence. A&nbsp;subsequent&nbsp;human revision was done primarily in terms of content.&nbsp; 
 This book is a translation of an original German edition. The translation was done with the help of artificial intelligence (machine translation by the service DeepL.com). A subsequent human revision was done primarily in terms of content, so that the book will read stylistically differently from a conventional translation.

This book provides a well-founded and practice-oriented analysis of blockchain technology as a digital disruptive business innovation in the context of small and medium-sized enterprises (SMEs). By combining theoretical foundations with an empirical case study in the field of document management, it demonstrates how technological concepts can be translated into practical business applications. The focus is on key strategic success factors such as user acceptance, resource availability, and organizational integration. The analysis is based on an international research framework and systematically incorporates current global studies and developments. In doing so, the author offers valuable insights for academia, business practice, and policymakers operating at the intersection of digitalization and the SME sector.

Advantages and Challenges of Blockchain Technology: A Case Study

Digital Disruptive Innovations: Blockchain for SMEs

Routledge Research in Strategic Management

Contemporary organizations operate in environments defined by systemic openness and deep interdependence across economic, technological, institutional and socio-political systems. This book introduces the concept of strategic exposure to explain how firms navigate these interconnected fields, where competitive advantage depends not on defending isolated positions, but on governing exposure and adapting to continuous change. This book offers three integrative frameworks: the Strategic Field Framework, the Strategy Parachute, and the Renewal Loop. It provides tools for diagnosing exposure, coordinating across boundaries, and renewing advantage. Grounded in executive interviews, case studies, and pedagogical experiments, it combines conceptual synthesis with real-world insights to explore how organizations manage interdependence, legitimacy pressures, and competitive erosion. Aimed at researchers, scholars and postgraduate students in strategic management, international business, and organization studies, it also offers valuable insights for reflective practitioners and policymakers working in globally interconnected industries. By reframing strategy for open systems, the book provides a fresh perspective on how organizations can thrive in an era of uncertainty and interdependence.

Competitive Advantage, Governance and Systemic Openness

Strategic Exposure

This book introduces a modern, evidence‑based way of understanding technology projects, explains why traditional management techniques need to evolve in &nbsp;complex digital environments, and shows how adaptive leadership enables teams to navigate uncertainty.Technology projects are no longer defined by stable requirements, predictable technologies, or linear execution. Yet many organisations continue to manage them as if they were. The result is persistent failure, frustration, and wasted investment.Project management in the digital age offers a fundamentally different perspective. Grounded in empirical evidence and real-world experience, this book reframes technology projects as sociotechnical systems, complex, adaptive environments where outcomes emerge from the interaction of people, technology, and organisational context.Moving beyond traditional planning and control, the book positions adaptive leadership as the central capability required for success. Readers are introduced to practical frameworks for navigating complexity, making decisions under uncertainty, and selecting delivery approaches that fit real conditions rather than ideological preferences. Drawing on concepts such as complexity science, the Cynefin framework, agile and DevOps practices, and organisational learning, the book provides both intellectual clarity and practical guidance.Written for professionals, students, and researchers alike, Technology Project Management equips readers to move beyond methodology debates and develop the judgment, sense making ability, and leadership capability that contemporary technology projects demand.

This book introduces a modern, evidence‑based way of understanding technology projects, explains why traditional management techniques need to evolve in&nbsp; complex digital environments, and shows how adaptive leadership enables teams to navigate uncertainty.Technology projects are no longer defined by stable requirements, predictable technologies, or linear execution. Yet many organisations continue to manage them as if they were. The result is persistent failure, frustration, and wasted investment.Project management in the digital age offers a fundamentally different perspective. Grounded in empirical evidence and real-world experience, this book reframes technology projects as sociotechnical systems, complex, adaptive environments where outcomes emerge from the interaction of people, technology, and organisational context.Moving beyond traditional planning and control, the book positions adaptive leadership as the central capability required for success. Readers are introduced to practical frameworks for navigating complexity, making decisions under uncertainty, and selecting delivery approaches that fit real conditions rather than ideological preferences. Drawing on concepts such as complexity science, the Cynefin framework, agile and DevOps practices, and organisational learning, the book provides both intellectual clarity and practical guidance.Written for professionals, students, and researchers alike, Technology Project Management equips readers to move beyond methodology debates and develop the judgment, sense making ability, and leadership capability that contemporary technology projects demand.

Software, Systems, and Socio-Technical Complexity

Project Management in the Digital Age

Marketing and Resource Management for Green Transitions in Economies

Weitere Titel zum Thema