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Chester A: Leading with Humanity in an
AI World

Leading with Humanity in an AI World

Workplaces and societies are changing at a pace rarely seen before. Advances in technology, shifting workforce demographics, global economic uncertainty, and major social and political disruptions are transforming how people work, communicate, lead, and adapt to change. At the same time, organizations are being challenged to respond to evolving expectations surrounding leadership, employee well-being, diversity, flexibility, and social responsibility. These changes are not only reshaping the structure of workplaces but are also influencing broader patterns of social development, institutional trust, and economic stability across communities worldwide. Evolving Societies and Contemporary Workplace Issues provides a comprehensive and interdisciplinary understanding of the challenges and opportunities facing leaders, organizations, and society in the 21st century. Through theoretical insights, empirical research, and real-world case studies, this book explores how leadership approaches, workforce development strategies, and society as a whole must evolve to ensure resilience and sustainability. Covering topics such as human-centered leadership, redefining work-life boundaries, and evaluating work model effectiveness, this book is an indispensable academic resource for graduate and doctoral students, organizational leaders, executives, managers, human resource professionals, workforce development specialists, nonprofit leaders, community development professionals, policymakers, and more.

Evolving Societies and Contemporary Workplace Issues

Uncover the psychological shortcuts that shape every decision you make - and learn how to use them in business. Voted #1 in the BBH World Cup of Advertising Books Winner of the Sales and Marketing Category at the Business Book Awards Before you can influence decisions, you need to understand what drives them. The Choice Factory is an essential read for anyone who wants to learn. By observing a typical day of decision-making, from trivial food choices to significant work-place moves, behavioural science expert Richard Shotton investigates how our behaviour is shaped by psychological shortcuts. With a clear focus on the marketing potential of knowing what makes us tick, he draws on evidence from academia, real-life ad campaigns and his own original research. Entertaining and highly accessible, The Choice Factory is made up of 25 short chapters, each addressing a cognitive bias and outlining simple ways to apply it to your own marketing challenges. Shotton interviews some of the smartest and most influential thinkers in advertising, including Rory Sutherland, Lucy Jameson and Mark Earls. Covering everything from priming to the pratfall effect, charm pricing to the curse of knowledge, with The Choice Factory as your guide it has never been easier to apply the science of behavioural economics to marketing. 'Actionable, memorable and powerful' - Seth Godin, bestselling author of This is Marketing Now part of the Harriman House Essentials Collection, a series showcasing the very best of business and finance books.

Harriman House Essentials

The Choice Factory

Fusing High Tech with Human Touch for Organizational Success

The Pulse of Progress

Named one of 100 Leadership &amp; Success Books to Read in a Lifetime by Amazon Editors, here is the world's most trusted guide for anyone taking on a new professional role.Transitions are critical times in your career. In fact, moving into a new role can be the biggest challenge a leader or manager will face. And while a transition offers a chance to start fresh and create positive impact in an organization, it also places you in a position of acute vulnerability. Missteps made during the crucial first three months in a new role can jeopardize or even derail your success.In this newly revised and updated edition of the international bestseller The First 90 Days, Michael Watkins offers proven strategies for conquering the challenges of transitions—no matter where you are in your career. Watkins, the world's preeminent expert on leadership transitions and adviser to business leaders around the world, also addresses today's increasingly demanding professional landscape, where managers face not only more-frequent transitions but also steeper expectations once they step into their new jobs.Watkins identifies the most-common pitfalls new leaders encounter and provides the tools and strategies needed to avoid them. You'll learn how to secure critical early wins, an important first step in establishing yourself in a new role. Each chapter also includes checklists, practical tools, and self-assessments to help you assimilate key lessons and apply them to your own situation.Whether you're starting a new job, being promoted from within, embarking on an overseas assignment, or being tapped as CEO, how you manage your transition will determine whether you succeed or fail. Use this book as your trusted guide.

Named one of 100 Leadership &amp; Success Books to Read in a Lifetime by Amazon Editors, here is the world's most trusted guide for anyone taking on a new professional role.Transitions are critical times in your career. In fact, moving into a new role can be the biggest challenge a leader or manager will face. And while a transition offers a chance to start fresh and create positive impact in an organization, it also places you in a position of acute vulnerability. Missteps made during the crucial first three months in a new role can jeopardize or even derail your success.In this newly revised and updated edition of the international bestseller The First 90 Days, Michael Watkins offers proven strategies for conquering the challenges of transitions—no matter where you are in your career. Watkins, the world's preeminent expert on leadership transitions and adviser to business leaders around the world, also addresses today's increasingly demanding professional landscape, where managers face not only more-frequent transitions but also steeper expectations once they step into their new jobs.Watkins identifies the most-common pitfalls new leaders encounter and provides the tools and strategies needed to avoid them. You'll learn how to secure critical early wins, an important first step in establishing yourself in a new role. Each chapter also includes checklists, practical tools, and self-assessments to help you assimilate key lessons and apply them to your own situation.Whether you're starting a new job, being promoted from within, embarking on an overseas assignment, or being tapped as CEO, how you manage your transition will determine whether you succeed or fail. Use this book as your trusted guide.

Proven Strategies for Getting Up to Speed Faster and Smarter

The First 90 Days, Newly Revised and Updated

Management accounting has always been a discipline in motion. From its origins in the factories of the Industrial Revolution to today's boardrooms filled with digital dashboards, it has evolved with every wave of change. Yet never before has the field faced challenges as profound as those posed by digital transformation and sustainability. In Management Accounting Innovations in the Era of Digitalization and Sustainability, Hesham Yousef, Samuel Sponem, and Lorenzo Lucianetti tell the story of how management accounting adapts to change. They show that innovations emerge not simply as technical fixes, but as dynamic responses shaped by external pressures, internal drivers, and organizational realities. The authors bring this narrative into the present, illustrating how artificial intelligence, big data, blockchain, and cloud computing are reshaping the tools and functions of accounting, while sustainability is redefining its future as organizations embed environmental, social, and governance concerns at the core of their systems. At its core, this book shows how management accounting is constantly challenged and reimagined to stay relevant in turbulent times. Drawing on history, theory, and practice, the authors argue that its future lies not in rigid tools but in adaptive approaches that help organizations respond to change, seize opportunities, and create value for both business and society--making this an essential read for scholars, practitioners, and students navigating an age of digital disruption and sustainability.

Management Accounting Innovations in the Era of Digitalization and Sustainability

ISO 9001 2026 Beyond Compliance: A Practical Guide to Transitioning and Improving Organizational Performance provides organizations with a comprehensive roadmap for successfully transitioning from ISO 9001:2015 to ISO 9001:2026 while transforming their quality management system from a compliance obligation into a strategic business management tool. Written in response to the first major revision of the world's most widely adopted quality management system standard in over a decade, this book addresses enhanced emphasis on organizational context, climate change, quality culture, ethical behavior, digitalization, cybersecurity, and data-driven decision-making, helping organizations achieve meaningful improvements in performance, customer satisfaction, and operational effectiveness.Readers gain access to practical implementation guidance, transition strategies, and real-world examples that demonstrate how to apply ISO 9001:2026 as a framework for leadership engagement, customer focus, strategic alignment, and operational excellence. Comprehensive appendices provide operational perspectives on risk-based thinking, organizational knowledge, competency development, digital systems integration, AI and cybersecurity considerations, organizational resilience, and continual improvement. These features are important because they enable organizations to understand not only what the standard requires, but how to apply quality management principles effectively in complex, technology-driven business environments to achieve sustainable business results.This book is written for Quality Managers, Quality Directors, Operations Managers, Plant Managers, Chief Operating Officers, Management Representatives, Internal Auditors, Continuous Improvement Managers, Management Systems Consultants, and senior leaders responsible for implementing, maintaining, or improving ISO 9001-based quality management systems.

A Practical Guide to Transitioning and Improving Organizational Performance

ISO 9001 2026 Beyond Compliance

The Promise and Peril of Navigating Our Agentic AI Future

When Machines Act

Rate every task from 0 to 10 to reclaim your strategic focus The average professional is interrupted every eleven minutes and spends more than half the workday reacting rather than leading. In The 0-10 Rule: A Simple System for Laser Focus in a World of Overload, behavioral scientist Dr. Michelle Rozen, PhD, introduces a framework rooted in clinical psychology that converts subjective judgment into structured decision-making, helping leaders prioritize what truly moves the needle. The 0-10 Rule asks leaders to rate every task, decision, and commitment on a scale of 0 to 10 based on strategic impact. Items scoring 9 or 10 receive full attention and resources; everything below 7 gets delegated, deferred, or dropped. The framework scales from individual contributors to C-suite executives and entire organizations, delivering faster decisions, reduced burnout, and higher engagement. Readers will also discover: <ul> <li>A structured scoring method that replaces reactive urgency with deliberate, impact-driven prioritization across every level of leadership</li> <li>Techniques for protecting cognitive bandwidth so leaders can focus energy on high-value work that drives measurable results</li> <li>Strategies for delegating and deferring low-impact tasks without losing accountability or dropping critical organizational commitments</li> <li>A scalable framework designed to work for individual contributors, cross-functional teams, and enterprise-wide leadership development programs</li> <li>Research-backed insights drawn from behavioral science and tested with leaders at organizations including Pfizer, Coca-Cola, and Kaiser Permanente</li> </ul> Written for mid-to-senior level executives, project managers, entrepreneurs, and HR leaders, and anyone who is ready to ruthlessly prioritize under pressure without burning out or giving up, The 0-10 Rule provides the structured clarity needed to stop reacting to noise and start directing attention toward the work that delivers strategic outcomes.

A Science-Backed System for Laser Focus in a Busy World

The 0-10 Rule

A practical, clever, down-to-earth guide to making decisions big or small, fast—from writer, journalist, and nationally acclaimed decision coach Nell McShane Wulfhart. We are drowning in choices—from major life decisions like whether to move, marry, or change careers, to relentless daily dilemmas about what to wear, eat, say, or do. In a world that glorifies optimization and “smart” choices, we’ve wound up paralyzed, deferring, deliberating, and overthinking to the point of exhaustion.&nbsp; Decision-making has become a source of stress instead of empowerment. Nell McShane Wulfhart is here to change that. In Decide in an Hour, she tackles the epidemic of indecision head-on and offers readers a lifeline: the tools to make better choices quickly, without feeling guilty, spiraling, or second-guessing. In this book, Wulfhart teaches us how to: <ul><li>identify the decision we’re actually making (a shockingly common obstacle)</li><li>eliminate noise and make the call—fast</li><li>follow through with confidence, even when others disagree</li><li>make the most common major life choices (career, relationships, kids, where to live) through the use of a decision-making field guide</li></ul> Equal parts wise, warm, and no-nonsense, Decide in an Hour offers clarity and momentum for how to start making smart, confident decisions today.

A practical, clever, down-to-earth guide to making decisions big or small, fast—from writer, journalist, and nationally acclaimed decision coach Nell McShane Wulfhart. We are drowning in choices—from major life decisions like whether to move, marry, or change careers, to relentless daily dilemmas about what to wear, eat, say, or do. In a world that glorifies optimization and “smart” choices, we’ve wound up paralyzed, deferring, deliberating, and overthinking to the point of exhaustion.&nbsp; Decision-making has become a source of stress instead of empowerment. Nell McShane Wulfhart is here to change that. In Decide in an Hour, she tackles the epidemic of indecision head-on and offers readers a lifeline: the tools to make better choices quickly, without feeling guilty, spiraling, or second-guessing. In this book, Wulfhart teaches us how to: <ul><li>identify the decision we’re actually making (a shockingly common obstacle)</li><li>eliminate noise and make the call—fast</li><li>follow through with confidence, even when others disagree</li><li>make the most common major life choices (career, relationships, kids, where to live) through the use of a decision-making field guide</li></ul> Equal parts wise, warm, and no-nonsense, Decide in an Hour offers clarity and momentum for how to start making smart, confident decisions today.

The Handbook for Making Better Decisions Faster

Decide in an Hour

Most self-help books teach you to make better choices. The Unpredictable Choice teaches you to make different ones-reset your brain, break old patterns, and unlock the confidence for a radically joyful life.Every day, people feel stuck.&nbsp;Same argument. Same job. Same "I'm fine."&nbsp;Life seems to offer only two options: stay or go, succeed or fail, fight or flight. But what if there's another way?The Unpredictable Choice walks you through four actions that have the power to reset your thinking and lead you toward the extraordinary life you never thought possible. This is an invitation to make a bold third choice-the one you couldn't see before. The rule: have the audacity to be more daring!&nbsp; Don't just book the spa day, take a week alone somewhere you've always wanted to see. Don't just ask for the raise; walk into the meeting with an offer from a competitor. Don't just call it a passion; get the degree, even at 50. Don't just talk about the business idea; sell your first one before the product even exists.Every day you find yourself thinking, "I can't." The unpredictable choice breaks those exact thought patterns that have kept you stuck and begins building the life you want.In this transformative self-help guide, Queer Eye&nbsp;star and NBC talk show host Karamo blends the psychology of habit and emotion, the neuroscience of decision-making, and of course his signature heart, humor, and wisdom to show how escaping default decisions can unlock radical growth, healthier relationships, and a more exceptional life. By using Karamo's tried and tested Four Keys, Accept, Act, Acknowledge, and Align, readers will walk away with:<ul><li>Practical tools</li><li>Research-backed strategies</li><li>Unforgettable, empowering anecdotes</li><li>Transformative lessons for everyday life</li></ul>Are you ready for liberation, connection, and purpose? Ready for a better life? Then make the Unpredictable Choice.

Disrupt the Patterns Your Brain Repeats & Reclaim Your Life

The Unpredictable Choice

Human creativity is a skill that can be cultivated over a person's lifetime, supporting imagination, adaptability, and resilience. Drawing from decades of established creativity scholarship, Human Creativity in the Age of AI offers a guide to begin and sustain this journey. Rather than treating AI as a technical add-on or substitute for human thinking, this book examines whether and how to integrate AI intentionally into the creative process. The result is a collection of practical frameworks and resources for strengthening human creative capacity. These are designed to help navigate human + AI co-creation and foster meaningful innovation in our technologically mediated world.Designed for flexibility, the book can be read cover to cover, explored chapter by chapter, or opened at any point for reflection, discovery, and practical application.

Human Creativity in the Age of AI

Leading with Humanity in an AI World

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