Improving the Quality of East and West European Public Services
Von:
L�ffler, ElkeThis volume provides a comprehensive overview of current reforms in public sector quality management in Eastern Europe. Comparisons are made with trends in Western European countries to draw out the lessons emerging from current developments (including e-governance).
November 2017, ca. 273 Seiten, Englisch
Taylor and Francis
978-0-8153-8965-1
Taylor and Francis
978-0-8153-8965-1

