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Il checkup patrimoniale. La guida pratica per analizzare, pianificare e mettere al sicuro il patrimonio contro ogni avversità

Routledge Studies in Trust Research

Trust and ESG Strategies explores how trust shapes the design, implementation, and impact of Environmental, Social, and Governance (ESG) initiatives across sectors and regions. As ESG moves from a niche concern to a central lens for evaluating organizations, questions about credibility, greenwashing, and stakeholder confidence have become impossible to ignore. This volume brings together international scholars and practitioners to examine trust not as a soft add-on but as a strategic and ethical core of ESG.Through conceptual chapters, empirical studies, and sectoral case analyses, the book shows how trust influences financial markets, regulatory frameworks, digital technologies, workplaces, consumer relationships, higher education, aviation, and urban development. Contributors highlight both the opportunities and the tensions that arise when organizations seek to align ESG promises with measurable results and lived experience.Accessible to readers without a specialist background, the book offers a rich, evidence-based perspective for academics, practitioners, policymakers, and students who want to move beyond checklists and ratings and understand what makes ESG strategies genuinely believable and sustainable.

Trust and ESG Strategies

Please Do Disturb: How True Leaders Show Up When It Matters Most challenges one of leadership's biggest misconceptions, that great leadership is primarily about strategy, authority, or performance. Instead, Rachel Alday, Linny Jones, and Harte Logan make the case that exceptional leadership begins with something far more human: presence, connection, and the ability to create belonging. Drawing from Alday's decades of experience building a luxury hospitality company, and Jones and Logan’s organizational consulting perspective, the authors reveal how the principles behind extraordinary guest experiences can transform the way leaders serve their teams, organizations, and communities. Through engaging stories, practical frameworks, and lessons learned while growing a business to nearly $25 million in annual revenue managing approximately 200 luxury homes, they demonstrate that the leaders people remember aren't necessarily the ones with the best ideas—they're the ones who consistently show up when it matters most. At its heart, Please Do Disturb is a book about creating environments where people feel seen, heard, valued, and like they truly belong. It explores how intentional moments of connection build trust, strengthen culture, and inspire people to do their best work, not because they have to but because they want to, leading to phenomenal results. Whether you're leading a company, a team, or a family, or simply striving to become more intentional in your relationships, this book offers practical wisdom for cultivating deeper connection, fostering belonging, and leading with authenticity in a world that increasingly craves both. Please Do Disturb reminds us that leadership isn't measured by titles or influence alone. It's measured by the people we choose to notice, the connections we create, and the lasting sense of belonging we leave behind.

Please Do Disturb: How True Leaders Show Up When It Matters Most challenges one of leadership's biggest misconceptions, that great leadership is primarily about strategy, authority, or performance. Instead, Rachel Alday, Linny Jones, and Harte Logan make the case that exceptional leadership begins with something far more human: presence, connection, and the ability to create belonging. Drawing from Alday's decades of experience building a luxury hospitality company, and Jones and Logan’s organizational consulting perspective, the authors reveal how the principles behind extraordinary guest experiences can transform the way leaders serve their teams, organizations, and communities. Through engaging stories, practical frameworks, and lessons learned while growing a business to nearly $25 million in annual revenue managing approximately 200 luxury homes, they demonstrate that the leaders people remember aren't necessarily the ones with the best ideas—they're the ones who consistently show up when it matters most. At its heart, Please Do Disturb is a book about creating environments where people feel seen, heard, valued, and like they truly belong. It explores how intentional moments of connection build trust, strengthen culture, and inspire people to do their best work, not because they have to but because they want to, leading to phenomenal results. Whether you're leading a company, a team, or a family, or simply striving to become more intentional in your relationships, this book offers practical wisdom for cultivating deeper connection, fostering belonging, and leading with authenticity in a world that increasingly craves both. Please Do Disturb reminds us that leadership isn't measured by titles or influence alone. It's measured by the people we choose to notice, the connections we create, and the lasting sense of belonging we leave behind.

How True Leaders Show Up When It Matters Most

Please Do Disturb

The first book to investigate what writers, publishers, and editors knew about the Stasi and how, rethinking the relationship between knowledge, secrecy, intuition, trust, and agency under an authoritarian regime.

While much scholarship has explored what the East German Ministry for State Security - the Stasi - knew about writers, publishers, editors, and others involved in the GDR's literary sphere, none has asked what these groups knew about the Stasi, how they acquired that knowledge, and how it circulated. The present book flips the approach of existing scholarship to ask those questions, thus offering an innovative approach to studying the production and circulation of literature in East Germany. It uncovers the myriad ways in which those who wrote, published, or supported literary production that was critical of the state negotiated, circumvented, and actively confronted the threat posed by surveillance and control. The study draws on original interviews, Stasi files, and writings by Uwe Kolbe, Ekkehard Maaß, Christa Moog, Gabriele Stötzer, Bernd Wagner, and Bettina Wegner, as well as works by Stefan Heym, Ralf-Günter Krolkiewicz, Günter Kunert, and Christa Wolf. The book shows that the Stasi was a kind of "public secret"-a known unknown that was positioned between revelation and concealment. It engages with theoretical frameworks drawn from anthropology, sociology, psychology, philosophy, surveillance studies and cultural studies to reconceptualize the relationship between knowledge, secrecy, intuition, trust, and agency in an authoritarian context.

This book is available as Open Access under the Creative Commons license CC BY-NC-ND.

SARA JONES is Professor of Languages, Cultures, and Societies at the University of Birmingham, UK. 
TARA TALWAR WINDSOR is Lecturer in German Studies at the University of Leeds, UK. 
BETIEL WASIHUN is Lecturer in Cultural and Literary Theory at the Humboldt University of Berlin, Germany.

Surveillance, Secrecy, and Revelation

Knowledge of the Stasi in the East German Literary Sphere

What if most leaders are making their job much harder than it needs to be? Nobody asked you to hold every answer, control every outcome or take the weight alone. It's exhausting, and it doesn't even work.In this engaging leadership fable, CEO Richard Mansfield discovers that every relationship his leadership depends on - his CHRO, his CFO, his executive team, his Chair, his investor - runs on a contract he wrote in his head and never showed to anyone. With the help of his coach, Nigel, he learns to make the implicit explicit - one relationship at a time. It is uncomfortable. It is also, as Nigel promises, simple.This is a book for anyone who sits on an executive team, as every senior leader must pay attention to this specific, practical mechanism of contracting. Honest conversation is not a soft skill sitting alongside performance; it is the mechanism that produces it.Discover: - Reflective questions at the end of each chapter to help you apply the ideas to your own team. - Three practical frameworks you can apply immediately: the relationship map, contracting, and observation-based feedback. - VECTRA, a diagnostic model for reading an executive team as a system.

The surprisingly simple way to succeed in the C-suite

Leadership is Easy

A Debutiful and She Reads "Most Anticipated" * A People "Must-Read Book" * A Good Housekeeping "Books Everyone Will Be Talking About This Summer""In the tradition of Gabrielle Zevin’s Tomorrow, and Tomorrow, and Tomorrow, Meg Charlton’s Voyagers is a finely written and propulsive novel about the enduring power of friendship. It takes on big issues: the reliability of memory, the price of childhood fame, the ways adults use children for their own purposes. It’s also a book about aliens, geared for terrestrials. Which is to say it’s complex and human, anchored by a beating heart.”—Joshua HenkinWhen the Signal—a mysterious transmission pulsing from the edge of the solar system— arrives, the world changes overnight. Planes are grounded, satellites fail, and speculation abounds. With many believing this could be first contact with extraterrestrial life, humanity holds its breath. But for Alex, a thirtysomething lawyer who’s spent years distancing himself from the unexplainable, the Signal feels deeply personal—the opening of an old wound.Decades ago, Alex and a girl named Ana both vanished for thirty-six hours while on vacation near Palm Springs. When they returned, dazed but unharmed, the six-year-olds’ account of their experience had all the hallmarks of an alien abduction. The media frenzy that followed made them famous, and the long months of child stardom, of talk shows and sitcom cameos, forged a seemingly unbreakable bond between them—until the mystery behind their disappearance began to tear them apart.Now, with the world on edge and the Signal growing stronger, Alex is drawn back to the one person who might have answers. Ana—now a professional advocate for experiencers of extraterrestrial contact—is leading a retreat near Palm Springs, a stone’s throw from the site of their childhood disappearance. As the former best friends tentatively reunite, what starts as a quest to confront the reality of their original experience becomes a larger reckoning with friendship, faith, family, and truth itself—what it means to see the stories we tell ourselves for what they really are.With the imaginative scope and propulsive storytelling of Station Eleven and The Ministry of Time, Voyagers is a thrillingly original and brilliantly ambitious literary debut about friendship at the end of the world.

A Debutiful and She Reads "Most Anticipated" * A People "Must-Read Book" * A Good Housekeeping "Books Everyone Will Be Talking About This Summer""In the tradition of Gabrielle Zevin’s Tomorrow, and Tomorrow, and Tomorrow, Meg Charlton’s Voyagers is a finely written and propulsive novel about the enduring power of friendship. It takes on big issues: the reliability of memory, the price of childhood fame, the ways adults use children for their own purposes. It’s also a book about aliens, geared for terrestrials. Which is to say it’s complex and human, anchored by a beating heart.”—Joshua HenkinWhen the Signal—a mysterious transmission pulsing from the edge of the solar system— arrives, the world changes overnight. Planes are grounded, satellites fail, and speculation abounds. With many believing this could be first contact with extraterrestrial life, humanity holds its breath. But for Alex, a thirtysomething lawyer who’s spent years distancing himself from the unexplainable, the Signal feels deeply personal—the opening of an old wound.Decades ago, Alex and a girl named Ana both vanished for thirty-six hours while on vacation near Palm Springs. When they returned, dazed but unharmed, the six-year-olds’ account of their experience had all the hallmarks of an alien abduction. The media frenzy that followed made them famous, and the long months of child stardom, of talk shows and sitcom cameos, forged a seemingly unbreakable bond between them—until the mystery behind their disappearance began to tear them apart.Now, with the world on edge and the Signal growing stronger, Alex is drawn back to the one person who might have answers. Ana—now a professional advocate for experiencers of extraterrestrial contact—is leading a retreat near Palm Springs, a stone’s throw from the site of their childhood disappearance. As the former best friends tentatively reunite, what starts as a quest to confront the reality of their original experience becomes a larger reckoning with friendship, faith, family, and truth itself—what it means to see the stories we tell ourselves for what they really are.With the imaginative scope and propulsive storytelling of Station Eleven and The Ministry of Time, Voyagers is a thrillingly original and brilliantly ambitious literary debut about friendship at the end of the world.

A Novel

Voyagers

Young Icelandic stallion Hrókur really exists. With his heart-shaped mark and his gentle, curious nature, he is a very special little horse. One day, an impressive dream about Iceland, the Northern Lights and the legendary Sky Riders awakens a deep longing in him.

Together with his curious squirrel friend, Hrókur sets off on an adventurous journey. Along the way, they meet other animals, experience uncertainty and companionship, and discover the value of courage, trust and true friendship.

Enchantingly illustrated by Sophia Drescher.

Hrókur and the Skyriders

Family business governance is often thought of as a set of formal policies and structures that every family business should adopt. This is misleading. This book introduces the concept of Natural Governance to broaden the debate and explains how family businesses are actually governed effectively using a combination of informal and formal processes.Written by Ken McCracken, who has worked as an adviser to family business over many years and gained significant insight, the book provides a framework to describe and sustain Natural Governance, and challenges some popular views about how family businesses should, or do in practice, behave and progress. It describes the more informal governance practices and processes that first emerge spontaneously in a family business, which are sustained by the natural inclination of a family business to move forwards by doing more of what has worked well in the past while trying to avoid repeating previous mistakes.This book is an essential read for any member of a family business, as well as all professionals who provide services to family businesses. It will also interest researchers and teachers who want to explore this neglected area of family business governance.

A Mirror and a Lens

Natural Family Business Governance

A fiercely intelligent, funny, and much-needed reality check&nbsp;on the state of heterosexual women. The Last Straight Woman is a call to set aside the baggage of what female heterosexuality evokes, in favour of a definition of what it actually entails: women liking men. No more, no less. That a woman is straight implies nothing about how conventional or submissive she is. It does not mean she wants to be accommodating to men generally. Using that simple definition as its launching point, the book moves to the history of women’s desire for men, and how it is ultimately separate from much of the history of marriage. Phoebe then turns to the sexual revolution of the late 1960s, and to second-wave feminist critiques of heterosexuality—a pattern that repeated itself when early-2000s sex positivity gave way to post-#MeToo reticence. One sees men’s desires pitted against women’s need for safety, with women’s own lusts all but forgotten. She examines the ways everyone from queer theorists to evolutionary psychologists has cast doubt on the authenticity of women’s interest in men, as well as the frustratingly widespread notion that female sexuality is fundamentally about wanting others to find you attractive. She makes sense of a society where many young adults are 2SLGBTQI+ but a lot of the women so identifying lead effectively heterosexual lives. Is it men these women have gone off, or just the confining gender roles associated with being a straight lady? The Last Straight Woman offers a way forward for straight women. In lieu of the sexy woman men are gazing at, why not be the woman too busy gazing at sexy men to have bothered with her own looks? Phoebe offers not a self-improvement PowerPoint, but rather an assortment of characters from 1990s British sitcoms, a rare world where the frumpy but horny straight lady had her day. She does not demand that 21st century women model themselves after supporting characters from long-forgotten television shows but rather merely consider the possibility that straight women are all one argyle sweater-vest away from true liberation.

A fiercely intelligent, funny, and much-needed reality check&nbsp;on the state of heterosexual women. The Last Straight Woman is a call to set aside the baggage of what female heterosexuality evokes, in favour of a definition of what it actually entails: women liking men. No more, no less. That a woman is straight implies nothing about how conventional or submissive she is. It does not mean she wants to be accommodating to men generally. Using that simple definition as its launching point, the book moves to the history of women’s desire for men, and how it is ultimately separate from much of the history of marriage. Phoebe then turns to the sexual revolution of the late 1960s, and to second-wave feminist critiques of heterosexuality—a pattern that repeated itself when early-2000s sex positivity gave way to post-#MeToo reticence. One sees men’s desires pitted against women’s need for safety, with women’s own lusts all but forgotten. She examines the ways everyone from queer theorists to evolutionary psychologists has cast doubt on the authenticity of women’s interest in men, as well as the frustratingly widespread notion that female sexuality is fundamentally about wanting others to find you attractive. She makes sense of a society where many young adults are 2SLGBTQI+ but a lot of the women so identifying lead effectively heterosexual lives. Is it men these women have gone off, or just the confining gender roles associated with being a straight lady? The Last Straight Woman offers a way forward for straight women. In lieu of the sexy woman men are gazing at, why not be the woman too busy gazing at sexy men to have bothered with her own looks? Phoebe offers not a self-improvement PowerPoint, but rather an assortment of characters from 1990s British sitcoms, a rare world where the frumpy but horny straight lady had her day. She does not demand that 21st century women model themselves after supporting characters from long-forgotten television shows but rather merely consider the possibility that straight women are all one argyle sweater-vest away from true liberation.

On Desiring Men

The Last Straight Woman

Unmasking Safety's Myth of Individualism identifies a critical gap in current safety thinking: safety is not solely an individual responsibility but a social outcome that entails collective action and thinking. Focusing on individual responsibility often translates into individual blame (frequently disguised as accountability) and is usually accompanied by a reluctance to recognize the psychosocial harm that leads to physical and emotional injuries. The cost of this oversimplification is that we lose the vital role of psychological well-being and social dynamics.This book encourages us not to dismiss the importance of safety management systems, but to expose their limitations. Along with practical pointers, it advocates for a relationship-centered evolution that prioritizes human connection to break through the current status quo and reduce serious injuries and fatalities. The focus on relationship-centered leadership and the critique of an exclusively individualistic or physical focus is timely and relevant. The book challenges leaders to rethink their approach to safety, moving beyond over-reliance on individual responsibility and embracing a relationship-centered model that fosters collective action and psychological well-being. It provides a blueprint where leaders act as catalysts for change, guiding and supporting their teams to achieve shared safety goals.Unlike traditional approaches, this book explores the crucial role of social dynamics and relational leadership in creating truly safe workplaces. It offers specific strategies for fostering communication and building trust. Additionally, this book provides valuable insights into the role of occupational health and safety (OHS) advisors from a social perspective. It explores how leaders can effectively leverage the health and safety function by understanding the challenges OHS professionals face in influencing organizational culture. Finally, it offers practical advice and strategies for executives and managers as well as for OHS advisors on navigating hierarchical structures and effectively driving safety improvements.This book is written for all safety leaders, executives, and safety professionals. It could also have a role as supplementary reading for graduate programs.

A Leader’s Blueprint for Psychological Safety and Organizational Resilience

Unmasking Safety's Myth of Individualism

Studi

 Deborah

 Nicolò

Maria Chiara

Maria Fabio

Come governare il cambiamento

Permettersi la sostenibilità

AN INSTANT NEW YORK TIMES BESTSELLERA newlywed couple each with their own secrets. An abandoned lodge with a horrific decades-old mystery. And a small mountain town where everyone believes they know their neighbors, in this thriller from a master storyteller. "Chilling, gripping." -Lisa Jewell, New York Times bestselling author of None of This Is True For Raquel and Theo Collins, it appeared to be love at first sight. Raquel, a renowned interior designer, and Theo, a brash financial wizard met and married in a matter of months, only to confront a terrible tragedy. Now, unbearably aware of the distance between them, they've come to a remote town in New Hampshire to begin anew. Perched on a ledge with stunning views, the Dixon's family lodge was once a crown jewel of the mountains. Until late one August night, when both parents and their four children vanished, leaving behind a trail of bloody footprints, and a mystery that has endured for thirty years. Now, its latest occupants, the Collinses, are arriving, and the former grand lodge is once more stirring to life. For Amanda Grady, following in her father's footsteps as the recently appointed Shereford police chief, it's good to see a fresh start for the derelict Dixon place. However, not everyone is happy about a new family in the old home and its hidden past may have returned with a vengeance. When a stray dog leads to the discovery of a skeleton on the property, Raquel and Theo face a daunting choice of what to believe, who to trust, and how to survive. Because in the tiny village of Shereford the time has come. The local residents, the new neighbors, and the fledgling police chief must work together to unravel the terrifying events that happened one night thirty years ago, or ... You'll be sorry. &nbsp;

You'll Be Sorry

"If you want loyalty, stop treating people like transactions. Chris makes the case beautifully that trust is built in the impeccable details: the handoff, the follow-up, the way you make someone feel safe."
---Djuan Rivers, former vice president, Disney's Animal Kingdom at Walt Disney World, and author of Fearless by Design 

White-Glove Trust is a modern, long-overdue examination of prestige. Christopher Olshan, chairman and CEO of The Luxury Council, shows how the world's best brands and client managers create loyalty with the impeccable details that apply to all relationships that matter.
 Drawing from decades inside the rooms where luxury strategy gets tested, Olshan pairs formidable market intelligence with operational insight. From boardroom truth-telling to atelier-level craft, the lessons in these pages come from people who live where expectations are highest and margins for error are thin. Featuring leaders at Boston Consulting Group (BCG), Wadia Associates, and relationship operators across luxury services and product houses-Vitesse Worldwide in private travel and protection, Sherle Wagner in design and finish, and heritage spirits like Rémy Martin/LOUIS XIII-the perspective here is consistent across wildly different arenas: the client falls in love with how safe you make them feel. The common denominator is the luxury of continuity. Readers will learn the impeccable details that establish relationships: 
Build relationship infrastructure, the invisible structure that makes closeness repeatable. 
Guide taste without humiliation, because real advising lands as respect, and respect is the gateway to trust. 
Navigate the micro-decisions so the client's energy continually goes toward enjoyment and decision.
Design aftercare so the relationship doesn't die after the transaction. 
Measure what matters: trust, loyalty and narrative about you that sparkles. 



 With a foreword by former Vogue and Harper's Bazaar editor Maureen Lippe, White-Glove Trust ensures readers walk away with something bigger than luxury technique: a way of showing up that works in business and personal life alike.

The Impeccable Details That Build Enduring Relationships

White Glove Trust

Il checkup patrimoniale. La guida pratica per analizzare, pianificare e mettere al sicuro il patrimonio contro ogni avversità

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