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Grit+Grace Leadership

Welch C: From Cupbearer to Leader

From Cupbearer to Leader

God Still Calls Builders

A Practical Guide to Driving Change and Maximising Impact

Value-Based Thinking for Organisations and Individuals

In 1971, Surinder Arora stepped off a plane at Heathrow, a thirteen-year-old boy with limited English who was sent from the Punjab to find a future in a country so far from home. He had to learn a new language and discover shocking truths about his own family - all while working twice as hard as anyone else to prove his worth.

He never imagined that decades later, he would own the very skyline he first saw from the airplane window. From his early days as a waiter at the Penta hotel and trading on the Blackbushe market stalls to building a billion-pound empire, Surinder's journey is a masterclass in grit and Plan B thinking. Navigating the racial tensions of 1970s Britain, the 2008 financial crash and personal tragedy, he turned a struggle for survival into a legacy of hospitality.

Candid and inspiring, this is the definitive story of how one man conquered the high-stakes world of aviation hospitality.&nbsp;

Risk, Resilience and the Making of a Business Empire

Barefoot Billionaire

Pressure is inevitable. How you handle it determines everything.In this expanded hardcover edition of How to Untie a Balloon, former hostage negotiator and Conflictish(R) founder Ryan Dunlap delivers a practical framework for staying composed under pressure, resolving conflicts, and leading effectively when the stakes are high. With a new chapter and never-before-shared stories of real-world negotiation experience in life-or-death situations, Dunlap reveals how unchecked pressure distorts thinking, escalates conflict, and quietly sabotages relationships at work and at home.At the center of this practical guide is the F.I.R.S.T. Steps framework--Feelings, Interests, Relationships, Situation, and Toll--a clear, repeatable process for navigating difficult conversations with confidence and control. Whether you are leading a team, negotiating a deal, strengthening a partnership, or working through personal conflict, this framework equips you to break complex tension into manageable parts and move toward resolution.Through compelling real-life stories, sharp strategic insights, and actionable tools, the second edition will show you how to: <ul><li>Regulate emotion in the heat of conflict to preserve credibility and influence</li><li>Identify the deeper interests driving tension and move beyond surface disagreements</li><li>Prevent escalation and protect relationships under stress</li><li>Approach high-stakes conversations with clarity and structure</li><li>Transform pressure from a liability into a leadership advantage</li></ul>For professionals ready to take their leadership to the next level, How to Untie a Balloon, 2nd Edition, is a necessary resource for growing your leadership influence and developing the self-mastery to thrive under any pressure.

A Negotiator's Guide to Avoid Popping Under Pressure

How to Untie a Balloon

Live Agent

Scale your business and gain the freedom you dreamed of as a founder. Chuck is exhausted. The company he founded has a superior product and was gaining traction. Now, sales are slipping, his executive team is falling apart, and he can't remember the last time he made it home for dinner. How long can this last? But then Chuck meets the right mentor. Harper owns a bar that doesn't seem special, but beneath the surface it is just one piece of a wealth-producing empire. Harp has cracked the code for scaling businesses without sacrificing everything else in life. More than a modest bartender, Harp is about to share the secret to his success. It all starts with Chuck asking a deceptively simple question: "How do customers happen?" Over a series of late-night conversations, Harp reveals a growth operating system that busts myths about strategic planning, holds people accountable for the business drivers that truly matter, and rallies executive teams around a common goal. Equal parts gripping fable and vital business playbook, the tools in The Million Dollar Napkin are real, tested, and proven. Entrepreneur, investor, founder, and CEO Ryan Deiss is an expert on scaling and customer value optimization. His system works for his companies, it works for Chuck, and it will work for you. In this book, you'll learn to make the following: <ul><li>value engines that show the process of how your company creates value</li><li>scorecards that show how well that process is working</li><li>quarterly sprint plans that show how to make that process better</li></ul>Together, these three components create a self-reinforcing loop called the Growth Flywheel. Your job as CEO isn't to work harder, it's to keep the flywheel spinning. Ryan Deiss's The Million Dollar Napkin shows you how with a fast-paced story and a step-by-step guide for building a business that grows predictably and scales sustainably, without burning yourself out.

A Simple System That Turns Chaotic Companies Into Scalable Growth Machines

The Million Dollar Napkin

Building Social Capital to Address Crisis, Complexity, and Change

Fixing Healthcare

How to Predict Performance in Any Field

The Scout's Edge

Too many leaders are burning out--and taking their teams with them. Despite good intentions, many organizations still push harder, demand more, and equate long hours with high performance. The result? Talented people walk away from work they once loved, while leaders feel stuck between delivering results at any cost or failing altogether. Longevity Leadership challenges that paradigm. Drawing on neuroscience, behavioral science, and years of experience in organizational change, Jessica Billiet offers a new model for leadership--one that recognizes performance and well-being are not in conflict but deeply connected. When leaders understand how the brain responds to stress, motivation, and habit, they can create environments where people are energized, innovative, and resilient--without sacrificing results. This book explores the small, often overlooked choices leaders make every day: how they respond to pressure, how they communicate during uncertainty, and how they shape team habits and rhythms. Readers will learn practical, science-backed strategies for reducing burnout, leading through resistance, and building sustainable performance across their teams and organizations. At its core, Longevity Leadership is a call for systemic change. It's about equipping leaders at every level with tools to achieve results without destroying the people who deliver them. Inspiring and deeply practical, this book shows that when leaders honor both performance and mental health, everyone wins.

Longevity Leadership: Building Sustainable Performance Through Science-Backed Strategies

Lead your organization's transition from linear operations to circular economy practices In Disrupt the Linear: Leadership Blueprint for a Circular Economy, two leadership and change management scholars present a method for bottom-up leadership that drives sustainability transformation in business and society. Drawing on the construct of Appreciative Intelligence, a competency for innovation developed through decades of work with senior managers across for-profit, government, and non-profit organizations, this book provides a practical path forward. Disrupt the Linear equips leaders with a solution-oriented and innovative mindset for implementing circular economy transition in the every-day practices of their organizations. The authors draw on consulting experience with clients including the International Monetary Fund, the World Bank, IBM, General Mills, 3M, and British Petroleum to present approaches that connect visionary thinking with concrete implementation strategies. Readers will also find: <ul> <li>A framework for bottom-up leadership focused on the wellbeing of people and the planet across organizational contexts</li> <li>Insights on how individuals in for-profit, government, and non-profit organizations can start innovating circular economy practices</li> <li>Methods grounded in Appreciative Intelligence, a research-based construct linking innovation competency to leadership development outcomes</li> <li>Practical approaches for leading sustainability transformation informed by over 30 years of consulting and teaching experience</li> <li>Strategies for navigating disruptive change while building solution-oriented and innovative mindsets throughout your organization</li> </ul> Written for consultants, business and technology managers, development specialists, and project coordinators working across sectors, Disrupt the Linear provides a leadership approach for anyone seeking to implement circular economy practices within their organization's operations and contribute to broader sustainability transformation.

Leadership Blueprint for a Circular Economy

Disrupt the Linear

HBR's 10 Must Reads

Give your company a competitive edge through the power of your salespeople.If you read nothing else on sales, read this book. We've chosen a new selection of current and classic Harvard Business Review articles that will help you align your sales team's goals and objectives, identify and attract new customers, and increase revenue.This book will inspire you to: <ul><li>Guide customers through the decision-making process</li><li>Boost the performance of your sales reps</li><li>Drive consensus among buying groups</li><li>Use data and AI to improve the sales process</li><li>Foster collaboration between sales and marketing</li><li>Put sales at the center of your strategy</li></ul>HBR's 10 Must Reads are definitive collections of classic ideas, practical advice, and essential thinking from the pages of Harvard Business Review. Exploring topics like disruptive innovation, emotional intelligence, and new technology in our ever-evolving world, these books empower any leader to make bold decisions and inspire others.This Updated and Expanded edition features new, breakthrough articles, additional short-form pieces, and a detailed discussion guide to give you and your team the tools you need for sustained success.

HBR's 10 Must Reads on Sales, Updated and Expanded (featuring "What Today's Rainmakers Do Differently" by Matthew Dixon, Ted McKenna, Rory Channer, and Karen Freeman)

A powerful exploration of how spirituality, personal growth, and self-discovery can lead to a more meaningful and fulfilling approach to productive leadership.Spiritual traditions shape people and, in turn, their ethical values and actions, but they rarely come up in discussions of decision-making, leadership, or approaches to job responsibilities. How can their influence be ignored? How can there be genuine conversation if parts of the decision-making process are hidden? Authors Dr. Westina Matthews and Dr. Nat Irvin explore the power of acknowledging and allowing one's spiritual compass to inform their leadership approach. Based on an MBA course at the University of Louisville, the narrative includes examples from guest lectures by a wide range of prominent business entrepreneurs, journalists, and faith leaders, including Ari Goldman of Columbia Journalism School, former Ambassador Andrew Young, Carla Harris, senior client advisor at Morgan Stanley, and many others. Matthews and Irvin advocate for a shift away from the machinery of an organization to a model that is alive, relational, and integrated with one's values. With rich stories and real-world examples, they redefine leadership and success; address leading in tough times; explore the loneliness of leadership and its transformative power; and discuss how leadership stems from inner grounding and is a continual process of discernment in service to creating purpose, meaning, and legacy. The authors provide a space for a unique conversation to answer the questions: who must a leader become before deciding what a leader should do? and how can such insights help one stay rooted in our shared humanity across fields and disciplines?

Forming Leaders through Spirituality, Authenticity, and Core Values

Soul of Management

Turning Lived Experience into Leadership Power

Built for More

From Cupbearer to Leader

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