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Unsere eBooks genügen ab dem 28.06.25 den grundsätzlichen Anforderungen an Barrierefreiheit. Detaillierte Informationen finden Sie unter https://www.narr.de/barrierefreiheit.

Keine Barrierefreiheitsoptionen des Lesesystems aktiv deaktiviert (außer)

nuggets

Florian Schlüter

Irene E. Rath

Zukunft des industriellen Dienstleistungsmanagements

1 Das industrielle Dienstleistungsgeschäft in Zeiten der Digitalisierung&#13;
2 Neue Geschäftsmodelle für industrielle Dienstleistungen&#13;
3 Customer Experience im Umfeld industrieller Dienstleistungen&#13;
4 Künstliche Intelligenz im industriellen Dienstleistungsmanagement&#13;
5 Schlussbetrachtung

Palgrave Studies in Equity, Diversity, Inclusion, and Indigenization in Business

This volume provides a comprehensive exploration of the barriers and facilitators women encounter on their leadership paths, enriching the literature on gender and leadership dynamics. More specifically, it uncovers several previously underexplored areas of women’s&nbsp;identity development as leaders, such as intersectionality, examining how factors such as race, ethnicity, and socioeconomic background intersect with gender to shape unique leadership experiences.The chapters also explore socio-cultural variations in becoming a leader, analyze the impact of organizational norms and expectations on leadership influencing women’s leadership identity, and study how leadership identities evolve through different career stages. By examining these aspects, this work offers new insights into the complex and multifaceted nature of women's leadership identity development across diverse contexts.By highlighting women’s leadership and their identity development, this book uniquely positions itself to help scholars and scholar-practitioners in HRD, leadership, and gender studies gain an in-depth understanding of the current and future challenges women face in becoming leaders and the support mechanisms and processes shaping their leadership identity development.Yoshie Tomozumi Nakamura
 is Associate Professor at the Graduate School of Education and Human Development at George Washington University, USA.&nbsp;She also serves as the Director of the Organizational Leadership and Learning (OLL) Master's Program.&nbsp;She specializes in leadership learning and development and emphasizes&nbsp;empathic communication, interpersonal relationships, and reflection, viewing leadership as a dynamic social process.
 Maria Cseh
 is Professor in Human and Organizational Learning (HOL) at the George Washington University, USA, where she serves as the Director of the HOL Doctoral Program. Her current research is focused on global mindset, cultural intelligence and competence and their leaning and development that will help leaders and change agents address the increasingly complex issues facing our world.

Identity Development Across Sectors and Regions

Women Becoming Leaders

Passionately Transforming Management

For years, the menopause was rarely spoken about - those who experienced it were often encouraged to do so quietly, without drawing attention to it. Whilst contemporary discussions have become more open around the subject, and gender-based medicine has made strides in its treatment, in mainstream discourse menopause is still addressed as a problem to be solved. This is often the case in the workplace, with 'menopause initiatives' being introduced in response to rising calls for action. But is the menopause even something that can be 'managed' by corporations, and does it even need to be? Passionately Transforming Management with Menopause refutes the assumption that better management of the menopause is a panacea for companies and employees. Rather, it repositions the basis of the discussion to explore how lived experiences of the menopause can transform and expand traditional parameters of management. Drawing on lived experiences from both their own lives and from those close to them, the authors address the reality of menopause both within and beyond the workplace. Using data generated from these discussions, the book investigates both the menopause management practices implemented throughout various sectors, and the holistic lives of those undergoing this transitional phase. Passionately Transforming Management with Menopause provides students, scholars and managers with an empowering and provocative guide to understanding and repurposing the topic of menopause in the workplace.

Passionately Transforming Management with Menopause

Warum bleiben Entscheidungen aus, obwohl Zuständigkeiten klar geregelt sind, Gremien tagen und Verantwortung delegiert wird? Dieses Buch sucht die Antwort nicht bei den Personen, sondern in der Architektur der Organisation selbst. Es zeigt, unter welchen strukturellen Bedingungen Entscheidungen entstehen, Verbindlichkeit gewinnen – oder trotz intensiver Abstimmung, umfassender Dokumentation und formaler Beschlussfassung folgenlos bleiben. Aus jahrelanger Beobachtung unterschiedlichster Organisationen entwickelt der Autor die These: Entscheidungsfähigkeit hängt nicht von Haltung oder Kompetenz der handelnden Personen ab, sondern von der Entscheidungsarchitektur der Organisationen. Ist diese dysfunktional, entsteht ein stabiler, sich selbst reproduzierender Zustand: organisationale Unwirksamkeit. Das Buch beschreibt sieben Mechanismen, mit denen Organisationen den Moment der verbindlichen Entscheidung strukturell umgehen. Ein diagnostisches Referenzwerk für Vorstände, Führungskräfte, Aufsichtsräte und Organisationsberatende, das Entscheidungsarchitekturen in Unternehmen, öffentlichen Organisationen und Nonprofit-Institutionen präzise sichtbar macht – als Grundlage für wirksame Organisationsentwicklung.&nbsp; 
Die sieben Mechanismen der Unwirksamkeit
<ul>
<li>Die Verantwortungsdiffusion</li>
<li>Die Zeitkompensation</li>
<li>Die Mandatsunschärfe</li>
<li>Die Entscheidungsentkopplung</li>
<li>Der Dokumentationsersatz</li>
<li>Die Eskalationshemmung</li>
<li>Delegation ohne Urteilsfähigkeit</li>
</ul>
&nbsp;

Sieben Mechanismen organisationaler Unwirksamkeit

Entscheidung als Architektur

Studienkurs Wirtschaft

Das Lehrbuch richtet sich an Studierende der Sozial- und Wirtschaftswissenschaften und vermittelt kompakt und verständlich die zentralen Grundlagen eines nachhaltigen, modernen Wirtschaftens im digitalen Wandel. Behandelt werden digitale Wertschöpfung und Geschäftsmodelle, New Work, Kultur und Rollenwechsel, Governance und Verantwortung. Ein Schwerpunkt liegt auf dem Change-Management als Kern der Transformation - mit gängigen Modellen (u. a. Lewin, Kotter, ADKAR) und ihrer Anwendung auf typische Transformationssituationen. Didaktisch klar strukturiert arbeitet der Band mit Querverweisen, Schaubildern, Kapitelzusammenfassungen sowie Wissens-, Verständnis- und Diskussionsfragen zur Prüfungsvorbereitung.

Prof. Dr. Sandra Niedermeier ist Professorin für Digitalisierung in Bildung und Gesellschaft an der Hochschule Kempten, promovierte pädagogische Psychologin und leitet das Institut für digitale Transformation in Arbeit, Bildung und Gesellschaft (IDT). Sie ist zudem Studiendekanin der Fakultät Betriebswirtschaft sowie KI- und E-Learning Beauftragte der Hochschule.

Digitale Transformation

Post-Experience Education is the trend towards lifelong, continued education. It includes Senior Leadership Apprenticeships, Open Programmes and Continuous Professional Development (CPD), Executive Education and MBAs. In this context, this two-volume work advances current scholarship around post-experience education and articulates its boundaries. Volume I focuses on theory and concepts and covers the history, research gaps as well as drivers and tensions within the subject, amongst other topics. Volume 2 focuses on the practice of post-experience education, exploring professional pathways, ethics, sociological barriers, and doctoral education, to name a few. Taken together, these contributed volumes mark a sea change in our understanding of the topic in a field where no underlying theory exists. Across the chapters, authors offer valuable insights and a more nuanced conceptualisation of the subject.Christian Harrison 
 is Professor of Leadership and Enterprise and the Director of the Centre for Leadership and Empowerment at the University of Greater Manchester, UK. Harrison is the co-founder and Chair of African Studies at the British Academy of Management (BAM), Co- Vice Chair of Communities at BAM, co-chair of the Post-Experience Working Group and serves as Chair of the Academy for African Studies.
 Efrosyni Konstantinou 
 is Associate Professor in Strategic Management of Projects, Bartlett School of Sustainable Construction at the University College London and a leading expert in Executive Education. She is Founding Chair of the Post-Experience Education Working Group at the British Academy of Management, Senior Fellow of the Higher Education Academy, Fellow of the Royal Society of Arts and Director of Ethics at Bartlett School of Sustainable Construction, UCL.
 IanStewart
 &nbsp;is Reader in Management Education in the Department of Civil Engineering and Management at the University of Manchester. He also teaches at Ecole d'Ingenieurs en Genie des Systemes Industriels, La Rochelle, WMG University of Warwick and Dauphine Paris Sciences et Lettres. He is co-chair of the Post-Experience Working Group at BAM and a Senior Fellow of the Higher Education Academy.

Theory and Conceptualisation

Post Experience Management Education, Volume I

A NO-NONSENSE GUIDE FOR FIXING WORK'S BIGGEST TIME-WASTERS: MEETINGS. __________________________________________ "This book will help you turn meetings from a mindless drain into a strategic advantage" NIR EYAL"Grab a copy of this book before your next week of meetings begins!" REID HOFFMANN"Fantastic" STEVEN ROGELBERG"Meetings are broken. This book fixes them - if we care enough to take action" SETH GODIN __________________________________________To anyone who has ever sat through a pointless meeting, wondering, "Why am I here?", this book is for you. And respectfully, it's also about you.Meetings are broken. They are relics from a bygone era, designed to issue orders, flaunt power, and keep the hierarchy intact. In today's digital, collaborate-or-bust era, this model isn't just inefficient, it actively harms employees and organisations.Drawing on decades of research and stories from leading companies like Google, Salesforce, Pixar, YouTube, and Dropbox, Your Best Meeting Ever provides a blueprint to transform your meetings from monotonous, soul-crushing time sinks into powerful tools for collaboration and innovation.The secret? Treat them like products. Using the seven product design principles, you'll turn your meetings into well-designed products that actually drive work forward and serve your most important users: the people in your organisation.Your Best Meeting Ever is the book every working professional and leader needs.

7 Principles for Designing Meetings That Get Things Done

Your Best Meeting Ever

How Retail Revealed Apple’s Genius

Shop Different

We vow for richer for poorer. We sacrifice for our children, we give back to our parents. Because in true love and family matters, money's irrelevant and it would be terrible to suggest otherwise. Right?

The Modern Money Questions That Could Save Your Relationships

Yours or Mine?

In diesem Buch stellen führende Unternehmensberatungen und namhafte Managementforscher Lösungsvorschläge für unterschiedliche strategische Probleme, ihre Vorstellungen vom Ablauf der Beratungsprozesse und der strategischen Unternehmensführung sowie zum Management von Beratungsunternehmen vor. Umfassende theoretische und praxisnahe Informationen zeigen Konzeptionen, Vorgehensweisen und Erfolgsfaktoren professioneller Berater.

Konzeptionen - Prozesse - Methoden

Strategische Unternehmensberatung

Tourism, Hospitality & Event Management

This book provides a critical, systemic analysis of the challenge of food waste and its drivers in hospitality operations. It reviews existing approaches to mitigating food waste in catering services and highlights best practices in effective mitigation. It also discusses the determinants of the broader adoption of effective approaches to food-waste management across the sector and within the various geographical markets of out-of-home food consumption.This book is suitable for academics in the hospitality and tourism field as well as for professionals such as hotel and restaurant managers. It can also be used in undergraduate and postgraduate classes in hospitality management.

Opportunities for Sustainable Management

Food Waste in Hospitality Operations

Two of the world's leading researchers on behavior and decision-making join forces to equip readers with the knowledge, tools, and techniques to live our best, most human lives in an age of machines. “The real problem of humanity is the following: We have Paleolithic emotions, medieval institutions and godlike technology. And it is terrifically dangerous.” —E.O WilsonOur choices and experience of the world are increasingly shaped by powerful interests and godlike technology. Somebody else is deciding what ‘good’ choices look like—and often that means good for them, not for you. From the social media apps hijacking your attention and algorithms quietly curating your reality, to the markets profiting from confusion and AI systems slowly eroding your thinking: your choices are shaped by people who understand your psychology better than you do, and use that knowledge for their own ends. Against this backdrop, it is easy to feel diminished and 'done to'.This book is about fighting back—individually and collectively—and becoming the best of ourselves. Becoming super-humans. Drawing on over 1,000 experiments run across more than 70 countries, Halpern and Costa show how you can boost your own agency and decision-making, how we can upgrade our systems and institutions so that it is easier for everyone to choose well, and how we can shape AI so that it amplifies human capability rather than replacing it.Super-Human ultimately asks us to make the biggest choice of all: in an age when machines can think, decide and even feel on our behalf—what kind of humans do we want to be? <ul><li>Human. Reclaiming agency and becoming a better decision-maker (Chapters 1-3). Understanding how human attention and sense-making works, so that we can self-guide, rather than be hacked by others - and more effectively turn our intentions into action.</li><li>Supra-human. Building systems that support us to choose well together. (Chapters 4-7). Humans are social creatures, who think aloud and together. It's a feature not a fault. Social networks, markets and institutions strongly enable us to achieve things we could never do alone, but also operate as ‘supra-human’ influences on our behavior. Yet individually and collectively we have power to channel and shape them too - more power than we realize</li><li>Super-human. Shaping the technology that will shape us. (Chapter 8) AI could be the ultimate ‘bicycle of the mind’, but it can also become a crutch rather than a coach. It poses opportunity and challenge - to boost our capabilities to superhuman levels, or to become our inadvertent master.</li><li>Future-human. What kind of humans do we ultimately want to be? (Conclusion) Our minds today have been shaped by the technologies and institutions of our ancestors, in ways they could not have anticipated. We can make choices that will alter our minds and those that follow: what shall we choose?</li></ul>

Reclaiming Our Power to Choose and Shape the Future

Superhuman

Leadership, foresight and power to win in an age of permanent disruption

The Black Dragon

Zukunft des industriellen Dienstleistungsmanagements

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