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Miller D: The Storybrand Messaging
Canvas Field Guide

The Storybrand Messaging Canvas Field Guide

The Messaging and Marketing Operating System for Growing Companies

Turn Learning Into Lasting Performance

Designing Training That Sticks

Succeeding in the Boys' Club

Real Estate Rebel

A fresh and life-affirming vision of management as one of the most meaningful jobs you didn't know you had—revealing how growing your employees is the key to fueling the bottom line and fueling your soul—from an acclaimed author and beloved NYU Stern professor. What does it feel like to be a boss who meant something, grew someone, and did something bigger than themselves? Good bosses manage people, not just performance—and leave behind legacies while boosting their organization’s bottom line. NYU Stern School of Business professor Dr. Dolly Chugh calls this sacred work. In The Good Boss Project, Dolly uses leads from employees to track down managers known to be good bosses. By interviewing both the manager and the people who work for them, she unpacks how good bosses refuse to choose between high standards for performance and high standards for humanity. You will meet managers in small startups, big companies, the military, investment banking, and even a lice removal clinic…as well as a meditation guru, Broadway and Hollywood director, and March Madness championship basketball coach. Grounded in a sense of purpose, each offers a vulnerable peek into their inner lives as a manager, including what works on the good days (and what doesn’t on the bad days). Drawing on these stories plus the latest research from social psychology, organizational behavior, and behavioral economics, Chugh shows how to get more developmental value from delegation, spend less time solving your people’s problems and more time empowering them to solve their own, create a culture that serves as the emotional DNA for teams, and be the employer people say they will follow anywhere. Along the way, she equips you with the concrete skills you need (today) to be the good boss that (amazing) people want to work (hard) for and deliver (extraordinary) results for. Being a good boss is sacred work. The kind that leaves a legacy. Whether you’re a new manager, a not-so-new manager, or a seen-it-all manager, The Good Boss Project is your pep talk and toolkit for becoming the boss you mean to be.

Becoming the Manager You Mean to Be

The Good Boss Project

A paradigm-busting true story of how a bold bet on “multiplication philanthropy” transformed a struggling Phoenix charity into one of the largest St. Vincent de Paul councils in the world—and could revolutionize how America gives. What if the rules governing how charities raise and spend money are not just wrong, but actively harmful to the people they’re meant to help? The Big Bet tells the remarkable true story of how an unlikely alliance of visionaries dared to find out. When the Virginia G. Piper Charitable Trust, one of Arizona’s largest foundations, heard the ideas of iconoclast thinker Dan Pallotta at a 2011 conference luncheon, it sparked a revolution. Pallotta’s argument was simple but explosive: Nonprofits, shackled by an irrational obsession with low overhead, are chronically underinvesting in their own capacity to do good. Inspired, Piper Trust made an extraordinary wager on the Society of St. Vincent de Paul in Phoenix—a beloved but financially fragile organization serving the city’s poor and homeless. What followed was a high-stakes experiment in what Pallotta calls “multiplication philanthropy”: the idea that rational investment in growth can multiply a charity’s impact beyond anything piecemeal giving can achieve. Within a few years, SVdP Phoenix became one of the largest St. Vincent de Paul councils in the world, feeding, clothing, housing, and healing tens of thousands who had nowhere else to turn. The Big Bet is a gripping narrative of faith, risk, and transformation—and an urgent call for donors, foundations, and nonprofit leaders to rethink everything they thought they knew about how charity works.

How an Unlikely Group of Visionaries Forged a New Path for Philanthropy

The Big Bet

From Design to Business Strategy

The Complete Guide to Elevator Remodeling

This book introduces Lean philosophy and illustrates the effective application of Lean tools with real-world case studies. From fundamental concepts to integrated planning and control in pull production and the supply chain, the text provides a complete introduction to Lean production. Coverage includes small batch production, setup reduction, pull production, preventive maintenance, standard work, as well as synchronizing and scheduling Lean operations. Detailing the key principles and practices of Lean production, the text also illustrates effective implementation techniques with case studies from a range of industries. Includes questions and completed problems in each chapter. Explains how to effectively partner with suppliers and employees to achieve productivity goals.Designed for students who have a basic foundation in production and operations management, the text provides a thorough understanding of the principles of Lean. It also offers practical know-how for implementing a culture of continuous improvement on the shop floor and in the office, creating a heightened sense of responsibility in all stakeholders, and enhancing productivity and efficiency to improve the bottom line. In this third edition, the author addresses management's role in Lean production. Early observers of Japanese methods focused on the shop floor to see amazing things unlike anything practiced elsewhere. The thinking was that if the "methods" could be adopted by companies elsewhere, those companies would experience the success of the Japanese. What the early observers hadn't considered were dramatic differences in the way those companies were managed, both daily and strategically.The "management side" of Lean production is addressed in two new chapters, one devoted to daily management and the other to strategy deployment. Additionally, there is a new chapter that addresses breakthrough improvement and an approach to achieving it called the Production Preparation Process. Every chapter has been revised and expanded to better tell the story of Lean production-its history, applications, practices, and methods.

A Comprehensive Guide to Lean Methodologies and Management Practices

Lean Production for Competitive Advantage

Young Voices and Decent Work in Australia, Japan and the United Kingdom

The Future of Work and Care

How Managers Can Carry Less and Lead Better

The Leadership Load

An indispensable guide to dealing with disasters from one of today's foremost thinkers in crisis management, now updated with a new afterword "In a world marred by preventable miscalculation, Juliette Kayyem's The Devil Never Sleeps provides a playbook for making it out alive." -The New Yorker The future may be unpredictable, but nowadays, disasters are not. We live in a time of consistent catastrophe, where things more often go wrong than right. So why do we still fumble when crisis strikes? In The Devil Never Sleeps, Juliette Kayyem outlines a radical new way to prepare for disasters. Traditional principles of crisis management, focused on preventing disasters, are no longer viable. We need a forward-thinking approach that allows us to respond, recover, and build more resilience when crisis occurs. Drawing on her experience in national security and assessing real-life examples-from natural disasters like the California wildfires to human-made ones like airplane collisions-Kayyem identifies common lessons that can be implemented now to limit harm in the future. The Devil Never Sleeps is an essential guide for developing strategies that actually work in the face of perpetual catastrophe.

The Storybrand Messaging Canvas Field Guide

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