Über uns

À propos de nous

Open Access

Karriere

Carrière

Aboverträge Kündigen

Résiliation d’abonnement

Vertrag widerrufen

Résiliation de contrat 

Datenschutz

Protection des données

Impressum

Mentions légales

Barrierefreiheit

Accessibilité

Zahlung und Lieferung

Paiement et livraison

Libra

Was ist Libra?

C'est quoi Libra ?

Kostenlos testen

Tester gratuitement

LEXIA

LEXIA Arbeitsrecht

Was ist LEXIA?

C'est quoi LEXIA ?

LEXIA Familienrecht

Zeitschriften

Revues

recht

Pflegerecht

ZBJV

forumpoenale

ZStrR

Anwaltsrevue

Revue de l'avocat

RSAS

FamPra.ch

ASYL

Life Science Recht

BlAR

Sachbuch

Livres spécialisés

LOKI

Semaphor

Fokusthemen

Focus

Thema

Recht studieren

Arbeitsrecht

Droit du travail

Studium

Études

Familienrecht

Droit de la famille

Sozialversicherungsrecht

Droit des assurances sociales

Strafrecht

Droit pénal

Aktienrecht

Droit des sociétés anonymes

Persönlichkeitsrecht

Droit de la personnalité

Publikationen

Publications

Literatur

Digitales Angebot

Bücher

Livres

Buchreihen

Collections

Onlinemodule LEXIA

Modules en ligne LEXIA

recht.ch

Studienliteratur

Littérature pour les études

Swisslex

Dienstleistungen

Services

Dienstleistungen für

Corporate Books

Publishing Lösungen

Aktuelles

Geschäftskunden

Professionnels

Corporate Publishing

Content solutions

Buchhandlungen

Librairies

Veranstaltungen

Événements

Presse

Dozierende

Enseignants

Studierende

Étudiants

Inserierende

Annonceurs

Newsletter

Blog

Autorinnen/Autoren

Auteurs

Unsere Schreibenden

Hilfe

Unsere Autorinnen und Autoren

Liste

Autorenlounge

Espace des auteurs

Bei uns publizieren

Publier chez nous

Open Access Policy

Verlag

Éditions

Themen

Mehr wissen

Mitarbeitende

Collaborateurs

Geschichte

Histoire

Unser Magazin

Notre magazine

Vision und Mission

Vision et mission

Partner

Partenaires

Unternehmenskultur

Culture d'entreprise

Kontakt

Contact

Shop

Schweizer Recht

Ausländisches Recht

Über unseren Shop

Neuerscheinungen

Nouveautés

Sortiment & Suche

Catalogue & Recherche

Vorankündigungen

À paraître

Nach Rechtsgebiet

Par domaine juridique

Kommentare

Commentaires

Gesamtkatalog

Catalogue complet

Fachkatalog Recht

Catalogue de droit

Zankl G: The Sales Skills Book

The Sales Skills Book

A Concise Introduction to the Art of Selling

Der Markt hat sich verändert. Deine Kunden auch. 

Marketing, das keinen Umsatz bringt, ist nur Dekoration. Sascha Albrink räumt mit alten Glaubenssätzen auf und zeigt, warum klassische B2B-Strategien im digitalen Zeitalter längst überholt sind. In einer Welt, in der Käufer selbstbestimmt entscheiden und 90 % des Potenzials ungenutzt bleiben, liefert dieses Buch die Antwort: Revenue Marketing. 

Mit klarer Sprache, scharfem Blick und einem System, das Marketing, Sales und Service zu einem Umsatzkraftwerk verbindet, erklärt der Autor, wie Unternehmen eine Kostenstelle in ein Erfolgssystem verwandeln. Kein Buzzword-Bingo, sondern ein Manifest für Entscheider, die Verantwortung für Umsatz übernehmen wollen. 

Albrinks Ansatz Think Marketing ReveNEW führt aus der Silofalle von Marketing und Vertrieb hin zu einem integrierten Revenue-Center, in dem Daten, Technologie und Kundenerlebnis zusammenwirken. 

Praxisnah, radikal ehrlich und mitreißend geschrieben, ist dieses Buch eine Einladung zum Umdenken und eine Pflichtlektüre für alle, die verstanden haben: Umsatz entsteht, wenn Marketing neu gedacht wird.

Marketing, das keinen Umsatz liefert, ist nur Dekoration

Think Marketing ReveNEW

What if sales success isn't learned, but hardwired by your late teens?Built on 45 years of research and over 30 million assessments, SalesDNA reveals the innate talents and work ethic that separate top performers from everyone else. Only 17% of people possess the natural wiring for sustained sales success and no amount of training can create what isn't there. Drawing on decades of insights from competitive sales environments and elite performance across sports and business, this book is your blueprint to SELECT, DEVELOP and RETAIN true revenue generators.SalesDNA is the playbook for sales leaders building high-performing teams where individuals own their results and thrive on accountability. It is also a self-discovery tool for anyone who wants to unlock their full potential or determine if they are among the elite 17%.Revenue generation requires revenue generators. Identifying them is like panning for gold in a pile of rocks, many look promising, few are valuable.This book gives you the tools to stop guessing and start hiring gold.Skills can be taught. SalesDNA is what you're born with.John Marshall, Ph.D., is the founder and CEO of Self Management Group (SMG). He's an organizational psychologist, author, and keynote speaker with over 40 years of experience helping companies and sports teams build high-performance, self-managed cultures.

SalesDNA

The store you know. The story you don’t.When Steve Jobs hired Ron Johnson to create the Apple Store in 2000, con­ventional wisdom said that the inter­net would put stores out of business. By the time he left Apple in 2011, Johnson and his team had created the most respected and profitable retail stores in the world. And even then, skeptics were still predicting the death of physical retail.In Shop Different, Johnson reveals how it happened: how he earned Jobs’s trust, how they developed a vision for a store that would win not by selling but by serving, and how he convinced Jobs that the store’s service philosophy should be rooted in some­thing as intangible as love. Johnson then gives readers a new look at Apple’s ascent to the most valuable company in the world; offers an inspiring vision for a future in which retailers win on connection, service, and experience; and shares an honest look at what leads to success—and what can follow.Shop Different is not a traditional business book. It is an insider account of one of the most important retail successes of our time, a guide for anyone trying to lead through technological change, and, in the age of artificial intelligence, a profound reminder of what it means to be human.

How Retail Revealed Apple's Genius

Shop Different

You didn't build your business to carry it alone.Yet for many manufacturers' rep agency owners, that's exactly what happens.As the business grows, so does the pressure. Decisions funnel through you. Your team looks to you for answers they should already own. Meetings drift, accountability slips, and the business depends on you more than it should.Most leaders try to solve this by working harder, hiring more people, or introducing new systems.But the problem isn't effort.It's the absence of leadership structure.In Momentum by Design, Chris Atwell introduces the Mindset-Conquest approach and shows how leaders apply it through Momentum by Design, a practical system built on energy, clarity, and momentum.When applied consistently, these pillars create what Atwell calls the momentum advantage: the ability to move faster on the right things without burning out or losing control.Inside, you'll learn how to: <ul><li>Reclaim 3-10 hours per week from reactive firefighting.</li><li>Break the Do-It-All Operator pattern that keeps your team passive and dependent.</li><li>Build a team that solves problems and makes decisions without constant input.</li><li>Develop managers who lead instead of escalating issues.</li><li>Install accountability systems that actually stick.</li><li>Drive consistent execution without constant follow-up or oversight.</li><li>Apply tools like the Precision Pipeline Index to strengthen pipeline clarity.</li></ul>This is not theory.It's a practical leadership blueprint built for manufacturers' rep agency owners who want clarity, scalable growth, and a business that doesn't depend entirely on them.If you want more time, stronger leaders, and a business that runs without you at the center-this is your blueprint.

A Leadership Blueprint for Rep Owners Who Want Clarity and Scalable Growth

Momentum by Design

YES! You've been selling your whole life. You just may not have been doing it on purpose, and that's why you might not be where you think you should!

Every job interview you've nailed, every skeptical boss you've won over, every idea you've fought for in a room that wasn't ready to hear it - that was sales. And for traditional sellers chasing quotas and commission that's also sales. They both require the discipline of moving people, ideas, and opportunities forward with confidence and intention.
Most people leave that power completely to chance. This book changes that.

Written by Karlyn Kieffer former television anchor, former Chief Diversity Officer at the United States Tennis Association, sales enablement expert and founder of Pro Tip Partners - Wait What? I'm in Sales? is a masterclass in persuasive communication for both traditional sellers and everyone who influences others for a living. Which is... basically... everyone.

Drawing on two decades of high-stakes experience across broadcast journalism, corporate leadership, and sales enablement, Karlyn delivers a unique formula for the way influence works: prepare obsessively, read the room relentlessly, and show up with the kind of presence that makes people lean in before you've finished your first sentence.

Inside, you'll find the ACTION Sales Framework, the Customer Cue Card, and the Interviewer's Mindset. These proprietary tools were built from real results, including compressing enterprise sales cycles by up to 50%. You'll learn why improv training is the most underrated skill in any sales toolkit, how to handle objections without flinching, and why the meritocracy myth - the belief that talent alone determines outcomes - is the single most expensive blind spot a high performer can carry.

This is not a book about becoming someone you're not. It's about recognizing the seller, the communicator, and the closer you already are, and a repeatable system to leverage for success.

Three parts. Fourteen chapters. A career's worth of hard-won insight made immediately usable.

If you've ever walked out of a conversation thinking I should have said that differently, this book is for you.

Like it or not, you're in sales. Now, give it a read, and go close some business!

Wait, What? I'm in Sales?

Key account plans are considered indispensable and yet in many companies they are rather reluctantly filled out, ignored, inflated into a paper exercise or, on the contrary, bloated into slain documents. Between day-to-day operations and a lack of management involvement, the key account plan often loses its actual purpose: to be a strategic tool in key account management. 

In this book, Hartmut Sieck shows why a well-made key account plan is much more than a template. He explains in a practical way how a clearly structured KAP makes new potential visible, sharpens strategies, connects teams worldwide and even provides valuable insights to the customer himself. With his experience from over 20 years of key account management, he invites you to use key account plans consciously, focusedly and effectively for real results instead of mandatory tasks.
In short: If you're going to have a key account plan, then do it right. This book shows you how.

How to use the strategic tool in key account management effec-tively and really benefit from it

KEY ACCOUNT PLAN - Done right from the start!

Focus Beyond the Business Card: A fun, step-by-step guide to growing your pet business through community advocacy & education

Paws, People, and Prosperity

Someone is always trying to influence what you think-and what you do.

Corporations, politicians, advertisers, salespeople, employers, and even the people closest to us use persuasion every day. Sometimes their intentions are honorable. Sometimes they are self-serving. The better you understand how people try to influence your thinking and behavior, the better prepared you are to make your own decisions.
Publicity, Persuasion &amp; Life brings together more than 100 provocative essays drawn from Steven M. Stroum's 50 years of building a business, solving problems, making mistakes, and learning what actually works.

The essays range widely across Publicity &amp; Marketing, Persuasion &amp; Influence, Entrepreneurship &amp; Small Business, Business Strategy, Work &amp; Success, Life Lessons &amp; Personal Growth, and Commentary &amp; Society. Stroum challenges familiar assumptions, explains how publicity and persuasion work in the real world, and shares lessons learned from five decades as an entrepreneur.

This is not a textbook, and it is not a conventional business or self-help book. It is a collection of observations, experiences, arguments, and lessons intended to make readers stop and think.

Read one essay at a time or a dozen at a sitting. Some may confirm what you already believe. Others may challenge you. All were written with the same purpose: to help you recognize persuasion, question assumptions, understand where "news" comes from and how it is created, and make better decisions in business and life.

Marketing strategist and Wall Street Journal best-selling author David Meerman Scott describes Stroum's insights as "practical, honest, and hard-earned."
Publicity, Persuasion &amp; Life is for builders, thinkers, doers-and anyone who believes that experience is valuable only when we learn something from it.

Publicity, Persuasion & Life

keep it simple

Verkauf

It's time to shed the beauty myth and find a new freedom.In this powerful and precise book, Saskia Alais examines how we originated harmful beauty ideals and the many ways in which we continue to perpetuate them. Unpicking decades of harmful expectation, confused politics and false empowerment, BOMBSHELL throws a long overdue challenge at the media and beauty industry, exposing the sinister facts that see Western beauty standards affect every aspect of women's lives - from employment and class relations to dating and sexual violence.Featuring the voices of women from all corners of society and interviews with high-profile cultural figures, BOMBSHELL dissects popular contemporary conversation around women and their bodies, ultimately showing how we can detonate the system that does us damage.

Bombshell

Was dich im Vertrieb erfolgreich macht, reicht in der Führung oft nicht mehr aus. "Der Sales-Leadership-Code" zeigt, warum genau darin einer der entscheidenden Übergänge im Sales liegt. Das Buch verbindet Business-Story und Praxismodell für alle, die im Vertrieb nicht nur erfolgreicher verkaufen, sondern auch wirksamer führen wollen. Im Zentrum steht Elena Kaufmann. Du begleitest sie auf ihrem Weg vom Verkaufsstart über Führungsverantwortung bis hin zu größerer unternehmerischer Wirkung. Dabei wird sichtbar, was viele aus dem eigenen Berufsalltag kennen: Jede neue Rolle verlangt nicht einfach mehr Einsatz, sondern mehr Klarheit, mehr Reife und eine andere Form von Wirksamkeit. Das Buch zeigt, wie Entwicklung im Vertrieb wirklich verläuft: über Rollenwechsel, Loyalitätskonflikte, Teamführung, Leistungsdruck, Veränderung und persönliche Reifung. Statt abstrakter Modelle verbindet es eine realitätsnahe Geschichte mit klaren Führungs- und Vertriebsprinzipien, konkreten Handlungsempfehlungen und einem durchdachten Praxisrahmen. Für Verkäuferinnen und Verkäufer mit Ambition. Für neue und erfahrene Führungskräfte im Sales. Und für alle, die spüren, dass nachhaltiger Erfolg nicht mit mehr Druck entsteht.

Wie du mit Klarheit und Haltung leichter verkaufst und wirksamer führst - Eine Business-Story

Der Sales-Leadership-Code

From Attorney Ryan, the most well-known labor lawyer in America, the complete guide to workers’ rights that your boss doesn’t want you to read Life for working people is getting harder and more expensive. While employers clamp down with return-to-office mandates, productivity trackers, and layoffs, employees are struggling to keep up with daily expenses. Meanwhile, workers are expected to make huge sacrifices "for the good of the company." But what do they get in return? A surprise meeting with HR followed by a swift and unceremonious termination. For too long, we’ve accepted the status quo. But you deserve better. In Get It in Writing, Attorney Ryan Stygar, a former firefighter who became a workers' rights attorney, teaches you everything you need to know about how to get what you’re owed at work. Each chapter is filled with practical, easy-to-understand advice. In plain English, he breaks down the answers to all your biggest questions around labor law, including: <ul><li>“Does At Will employment really mean I have no rights?”</li><li>“What do I do if my boss is bullying me?”</li><li>“What if I’m too injured to keep working?”</li><li>“Am I getting paid correctly?”</li><li>“What if I report my creepy manager and no one believes me?” </li></ul> Most people are, understandably, afraid to deal with employment problems because their whole livelihood is at stake. But we can’t let bad bosses use fear to control us. Armed with Get It in Writing, you will have the tools to claim your basic rights: fair pay, fair treatment, and the time and accommodations you need when life goes off script. With Attorney Ryan's expertise, millions of working people are winning back what is rightfully theirs. It’s time for you to join them.

The Ultimate Guide to Your Rights at Work

Get It In Writing

The Sales Skills Book

Autres titres sur ce thème