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Catalogue complet

Latib P: The Nine Golden Rules for CX
Success

The Nine Golden Rules for CX Success

Routledge New Directions in PR & Communication Research

As one of the key thinkers of social theory, public relations scholars have repeatedly turned to Habermas' work to inform their own scholarship. This book systematically reviews the distinct body of PR literature that has applied Habermas' theories to provide an in-depth and nuanced discussion on what this influential social theorist has to offer PR research. Demonstrating the applications and challenges for PR ethics and organizational communications, while opening less well-known concepts such as reflexivity, and double politics as avenues for future research, this unique source book will be of interest to all scholar and advanced students of public relations and communication studies.

Applying Habermas in Theory and Practice

Social Theory and Public Relations Research

The 8 Personalities at Work and How to Navigate Them

We Are Not a Family

Routledge Studies in Leadership Research

This book is a timely exploration in light of the heightened requirement of business for novel solutions to meet the varied economic, ethical and social challenges organisations face, related to fast paced technological developments, increasing global market competition and associated environmental impacts and cultural inequality concerns.

A Relationship-centred Approach

LEADERSHIP AND DIVERSITY MANAGEMENT

Routledge Studies in the History of Marketing

This book addresses the need to understand marketing practices in the context of the rich and varied history of India. Such an understanding will not only enrich marketing as a discipline, but also provide marketers and academics with valuable insights into the cultures and behaviors of Indian consumers. By analysing historical writings on business in India over 2000 years, and providing a coherent narrative of the marketing practices during these periods, it critically engages with the larger socio-economic structures which influenced, and were influenced by these practices. All scholars of marketing history will find this a fascinating and unique assessment of a highly significant market.

History of Marketing in India

Routledge Contemporary Corporate Governance

This key book analyzes the experience of alliance formation and governance in a number of international corporations in a range of industry sectors.

The Governance of Strategic Alliances

BCS, The Chartered Institute for IT

Practical tools for strategic planning and execution

Business Architecture Techniques

'For anyone who has wondered whether they'll ever be in charge of their emotions, this book has the answer: yes' - Angela Duckworth, author of Grit 'This book does much more than make sense of emotions - it breaks new ground on how to manage them' - Adam Grant, author of Think Again Whether it's anxiety about the dentist, boiling rage when we're stuck in traffic or devastation after a painful break-up, our lives are filled with situations that send us spiralling. But as difficult as our emotions can be, they are also a superpower. When they're activated in the right ways and at the right time, they function like an immune system, alerting us to our surroundings, telling us how to react to a situation and helping us make the right choices. But how do we make our emotions work for us rather than against us? Acclaimed psychologist Dr Ethan Kross has devoted his scientific career to answering this question. In Shift, he dispels common myths - for instance, that avoidance is toxic or that we should always strive to live in the moment - and provides a new framework for shifting our emotions so they don't take over our lives. Shift weaves groundbreaking research with riveting stories of people struggling and succeeding to manage their emotions - from a mother whose fear prompted her to make a spur-of-the-moment decision that would save her daughter's life mid-flight to a nuclear code-carrying Navy SEAL who learned how to embrace both joy and pain during a hellish training activity. Dr Kross shows us that we already have access to a wide array of tools and demonstrates how to harness them to be healthier and more successful. Filled with actionable advice, cutting-edge research and inspiring stories, Shift puts the power back into our hands, so we can control our emotions without them controlling us - and help others do the same. 'Packed with gems of wisdom and endless actionable advice on emotional regulation, Shift is essential reading for everyone. I couldn't put it down' - Chris Evans 'A revolutionary guide to mastering your emotional life' - Charles Duhigg, author of Supercommunicators

How to Manage Your Emotions so They Don’t Manage You

Shift

Silicon Valley Culture and the Food Industry

Disrupting the Food Business

In analyzing how business interacts with the evolution of economic, technological and political systems over the long term, the book provides a unique method to understand this increasingly vital topic. Updated to incorporate more detail on management theories, the new edition also brings the story up to date to the era of global crisis and financialization.With a chronological approach and led by globally-recognized experts on business history, this is essential reading for all business students and scholars looking at the past and towards the future.

Complexities and Comparisons

Business History

A forthcoming Metropolitan nonfiction title to be published on March 30, 2027

Untitled Metropolitan Nonfiction Winter 2027 9781250469588

To paraphrase Sir Winston Churchill, never has so much pornography been available to so many people for so little. This is the story of how the online adult industry has plummeted from its lofty heights of the late 1990s, when a savvy Web entrepreneur could charge premium prices to thousands of eager subscribers. It is also the story of how the law has completely failed to keep pace with the technological innovations that boosted and then savaged the online adult industry. It concludes by analysing the social impact of virtually unlimited pornography of every description, available to all ages at the click of a button. Useful reading for the general reader and for students and researchers involved with business strategy, the history of technology, cultural studies, sexuality, media studies and technology more generally.

The Pornography Business

In this inspiring book, a real-world entrepreneur shares the hard-won lessons from a journey that spans from selling frozen food in pub car parks to building a £40-million industry leader. This isn't a book about frantic growth or "winging it" through the next deal; it's a tactical guide for entrepreneurs and managers who are tired of carrying the pressure alone. By shifting from a "heroic" mindset to one of clarity and confidence, you will learn how to build a business that is resilient from the inside out, ensuring that your progress no longer comes at the expense of your family, your values - or your sanity. True sustainability is found in a simple, non-negotiable alignment:&nbsp;the Win-Win-Win. When you win as a leader by regaining control and stability, your team wins through clear purpose and trust, which ultimately ensures your customers win through reliable, consistent value. Brian Donne provides a "back-room coach" experience, utilizing "Performance Levers" and "the Mushy Ps" - from Purpose to Profit - to help you master the fundamentals that most businesses ignore. It's time to stop settling for growth that feels like firefighting and start building your "Champions League" victory. Discover how to make a decent profit, decently, and finally achieve the ultimate win: a successful business that grants you the freedom to live life on your terms.

Hard-won lessons for building a resilient and growing business

Win-Win-Win

The Nine Golden Rules for CX Success

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