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David Skelton

Nicklas Berild Lundblad

The Future Habit

Environmental Intelligence in Sustainable Hospitality Operations provides a comprehensive, accessible, and data-led approach for achieving sustainability through the integration of Artificial Intelligence (AI) and the Internet of Things (IoT) across hospitality operations.The volume explains how smart sensors, real-time environmental monitoring, predictive analytics, and intelligent automation can optimize energy and water consumption, reduce food and material waste, enhance indoor air quality, and support carbon reduction strategies in hotels, resorts, restaurants, and allied tourism services. Chapters introduce practical frameworks for designing and implementing smart sustainable systems, including digital dashboards, AI-enabled decision models, and performance indicators aligned with environmental, social, and governance (ESG) requirements, supported with international applied case studies throughout. The book also addresses critical implementation issues such as data management, ethics, cybersecurity, investment justification, and organizational readiness.By combining environmental science with hospitality innovation, this innovative and timely book offers a comprehensive guide for researchers, students, industry professionals, and policymakers seeking scalable pathways toward low-carbon, resource-efficient, and resilient hospitality operations.

AI and The Internet of Things Implications

Environmental Intelligence in Sustainable Hospitality Operations

'Michael Auerbach has one of the most original minds I've ever encountered . . . This is a dazzling and entertaining book . . . But it is also an urgent warning' PATRICK RADDEN KEEFE, author of Empire of Pain A brilliant exploration of the phenomenon of prediction markets that asks: what happens when democracy becomes another commodity? Prediction markets are sweeping the world, fundamentally changing the nature of gambling - and the very ways in which we attempt to divine the future. Posed as binary 'Yes/No' questions about future events, prediction markets allow any difference of opinion - whether on pop culture or politics, wars or assassinations - to be financialised. A regulatory minefield with moral implications that divide nations, governments and bettors, they have proved as effective at accurately predicting the timing of missile strikes as they have at calling the outcomes of elections.But are these markets really a new phenomenon? And what does it mean when those tasked with safeguarding democracy hold financial stakes in its volatility?From Renaissance Rome, where merchants wagered on papal conclaves, through nineteenth-century London's wartime coffee house gossip, to the Pentagon's ill-fated terrorism futures exchange and blockchain-based betting on Polymarket today, The Big Bet tells the gripping five-hundred-year story of a permissive regime that no one designed and no one voted for.Drawing on deep expertise, Michael Auerbach examines how these markets are changing our world, and what they mean for the future where democracy becomes just another commodity to be priced and traded. Because prediction markets are not an anomaly - they are the logical endpoint of a society that has applied market capitalism to every aspect of life. And in a world where everything is a wager and nothing is off limits, knowing where the chips will fall matters more than ever.

Prediction Markets and the Future of Democracy

The Big Bet

Build a repeatable capability to create customer value propositions that win in AI-accelerated B2B markets.Creating Customer Value Propositions With AI is a practical guide for senior commercial leaders, sales directors, key account managers and product leaders who need to develop differentiated offers, align cross-functional teams and turn customer insight into measurable revenue growth. Written by Cranfield Visiting Fellows Richard Brooks, Sue Holt and Mark Davies, this book introduces the Offer Development &amp; Innovation (ODI) framework, a three-phase system covering customer needs analysis, offer ideation and customer value proposition development. It shows how AI can support each phase by strengthening analysis, coaching teams and accelerating the work required to build offers customers understand and act on. Moving beyond prompt engineering, this book helps leaders use AI as a strategic partner in complex B2B environments. It equips you to: - Diagnose root-cause customer needs - Build cross-functional offer processes - Quantify value in customer language - Apply AI across ODI stages Shift toward value-based growth Featuring real-world examples from Pfizer, Siemens, ThermoFisher, Grant Thornton, Zoetis and Nylacast, Creating Customer Value Propositions With AI demonstrates how organizations can create unique customer value repeatedly, systematically and faster than the competition.Themes include: customer value propositions, B2B sales strategy, AI for business, offer innovation, value-based selling, commercial transformation

How to Build an Offer that Outsmarts the Competition

Creating Customer Value Propositions With AI

Law and Practical Reason

Moral Responsibility and Artificial Intelligence

Shortlisted for the Financial Times and Schroders Business Book of the Year Award How 1,000 years of global history show why technological and economic progress is often followed by stagnation and even collapse In How Progress Ends, Carl Benedikt Frey challenges the conventional belief that economic and technological progress is inevitable. For most of human history, stagnation was the norm, and even today progress and prosperity in the world's largest, most advanced economies--the United States and China--have fallen short of expectations. To appreciate why we cannot depend on any AI-fueled great leap forward, Frey offers a remarkable and fascinating journey across the globe, spanning the past 1,000 years, to explain why some societies flourish and others fail in the wake of rapid technological change. By examining key historical moments--from the rise of the steam engine to the dawn of AI--Frey shows why technological shifts have shaped, and sometimes destabilized, entire civilizations. He explores why some leading technological powers of the past--such as Song China, the Dutch Republic, and Victorian Britain--ultimately lost their innovative edge, why some modern nations such as Japan had periods of rapid growth followed by stagnation, and why planned economies like the Soviet Union collapsed after brief surges of progress. Frey uncovers a recurring tension in history: while decentralization fosters the exploration of new technologies, bureaucracy is crucial for scaling them. When institutions fail to adapt to technological change, stagnation inevitably follows. Only by carefully balancing decentralization and bureaucracy can nations innovate and grow over the long term--findings that have worrying implications for the United States, Europe, China, and other economies today. Through a rich narrative that weaves together history, economics, and technology, How Progress Ends reveals that managing the future requires us to draw the right lessons from the past.

Technology, Innovation, and the Fate of Nations

How Progress Ends

When ChatGPT was launched in November 2022, it captured the imagination of the public as well as leading companies, including the banking sector. But as people explored ChatGPT they soon found flaws. Lawyers and judges realised they had relied on non-existent case law. Others discovered that ChatGPT claimed to be the author of books and articles that existed long before it was created. Despite these 'hallucinations', banks remain attracted by the claim that AI can answer and ask questions, generate text, draft emails and translate natural language to code. Customer relations have in some cases been improved by using this technology, thus cutting costs and improving productivity and profits. Drawing on original, candid interviews with senior figures in the sector, How AI will revolutionise banking analyses the risks and challenges to banks and their regulators, as well as proposed solutions to issues such as hallucinations. It offers a comprehensive, up-to-date account of this exciting new technology and what it means for the world of finance.

And what it means for banks and their clients

How AI will revolutionise banking

Equips legal professionals and stakeholders with a clear, authoritative, and practical guide to the UK legal treatment of digital payments and tokenised assets. The Law of Digital Payments is a guide to UK payments law, examining how English law and financial regulation are adapting to new forms of money and new ways of moving it. Value now passes between banks, payment service providers and distributed ledgers, and AI agents are beginning to initiate payments. For lawyers and compliance professionals, this raises fundamental questions about when a debt is discharged, who bears the loss when a payment goes wrong, and which activities fall within the regulatory perimeter. This title sets out the legal concepts of payment and money before mapping the regulatory perimeter under the Financial Services and Markets Act 2000, the Regulated Activities Order 2001, the Payment Services Regulations 2017 and the Electronic Money Regulations 2011. Later chapters provide clarity on funds transfers and settlement, card payments, open banking and payment initiation, digital wallets, strong customer authentication, unauthorised transactions and the recovery of misdirected payments, including authorised push payment (APP) fraud. Coverage of tokenised payment includes the classification of cryptoassets and their status as property. The new UK regimes for stablecoins and tokenised deposits are considered alongside the proposed digital pound. The final chapters address the protection of customer funds when a payment or e-money institution becomes insolvent. They also examine the legal questions raised by agentic payments, in which an AI agent makes payments on a user's behalf. Drawing upon legislation, FCA rules and guidance, case law and current reform proposals, the book is designed to help practitioners, in-house counsel, regulators, payment firms and academics understand and apply the law of digital payments. This title is included in Bloomsbury Professional's Banking and Finance Law online service.

The Law of Digital Payments

Why the consequences of a prolonged period of weaker economic growth will be more profound than anyone dares to predictIn the heady progress of the post-war era, our lifestyles changed, our political systems adapted, and rapid economic growth became the model of every developed economy. But this prevailing consensus is falling apart around us. Growth is now, at best, no more than anaemic. Policymakers dream about an AI revolution and tweak their fiscal rules to accommodate a newly-austere economic reality but, all the while, government debt soars, financial markets become increasingly jittery, and voters lose trust in their politicians.Celebrated economist Stephen D. King asks how our politics will adapt to such persistently low growth. While leaders make fiscal promises based on a future that is unlikely to materialise, nationalism thrives, battlelines are drawn between perceived winners and losers, and the rules-based international order crumbles. The absence of growth triggers invidious political wrangling over tax, welfare, defence and infrastructure, intensifies competition for resources, and leads to social instability.King shows how our new world is governed by them-and-us divisions over limited economic spoils. This is the political economy of plunder.&nbsp;

Winners and Losers in the Low Growth Era

The Age of Plunder

edition suhrkamp

Was kommt danach?

Liberale Demokratie ohne Zukunft

Project Management, Planning and Control: The Art and Discipline of Delivery, Ninth Edition is a comprehensive guide designed to equip the reader with essential principles and techniques for managing engineering and technical projects from start to finish. This ninth edition is a widely recommended handbook, now enhanced with fresh insights to meet the evolving needs of project management professionals. Featuring brand new case studies, this edition includes significant updates on governance, adjudication, Building Information Modeling (BIM), agile project management, culture and diversity, international projects, sustainability, artificial intelligence, and digital tools. Chapters are restructured with clearly titled sections organized by theme, improving clarity and usability. Ideal for those pursuing Project Management Professional (PMP) qualifications, this edition aligns with the latest Project Management Body of Knowledge (PMBOK) from both the Project Management Institute (PMI) and the Association of Project Management (APM). It also includes questions and answers to help readers test their understanding. This book is an indispensable resource for both students and seasoned professionals seeking to master project management.

The Art and Discipline of Delivery

Project Management, Planning and Control

Design AI-powered learning experiences that drive engagement, performance and measurable business impact. Learning Experience Design by Donald Clark is a strategic guide for senior learning professionals who need to modernize learning in an AI-driven world. As organizations adopt generative technologies, this book shows how to move beyond outdated course-led models and build adaptive, human-centred learning ecosystems.Focusing on the evolving role of the learning designer, this updated edition combines learning science, data insight and AI capability to help you design scalable, personalized and effective learning strategies. Drawing on research and real-world examples, it addresses the critical challenges of engagement, ethics and skills sustainability.You will learn how to: -Design AI-enabled learning experiences that adapt to learner needs - Use data, context and performance signals to personalize learning - Integrate simulations, games and workflow learning effectively - Employ ethical AI use and support sustainable skills development - Lead AI learning projects and embed learning into daily workThis book equips you to lead the transformation of learning, delivering smarter, scalable and more impactful outcomes across your organization.Themes include: learning experience design, AI in learning, adaptive learning, workplace learning, learning strategy, performance support

How to Build Effective Learning in the Age of AI

Learning Experience Design

Humanity's most spectacular era yet is increasingly within reach.So why are we doing everything we can to hold it back?The bestselling author of The Rational Optimist delivers a daring vision of the future - one that is potentially dazzling, but only if we stop sleepwalking into self-inflicted decline.We're on the brink of a truly spectacular explosion of productivity and prosperity, argues Matt Ridley, thanks to a combination of artificial intelligence, material science and genomic knowledge that is unprecedented in its scope and implications. With characteristic wit and ferocity, he confronts the irrational pessimism that dominates public discourse and examines the bureaucratic bloat, regulatory overreach, ideological superstition and crony capitalism that stand in the way.Optimistic in conclusion but unsparing in its analysis, The Flourishing is a rousing call to achieve and innovate by refusing to settle for a merely adequate future when a magnificent one is within reach.

The Rational Pessimist

The Future Habit

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